Rev.
A:
January
2015
Page
35
Pro-X5
Operator’s
Manual
600-Manual_Pro-X5
RA.docx
11.
Product Warranty
Warranty
DEMTECH Services, Inc. warrants all equipment of its manufacture to be free from defects in
materials and workmanship for a period of one year from the date of shipment to the original buyer. The
liability under this warranty is limited to replacement parts and labor on equipment when the equipment is
returned prepaid to the factory or its authorized service center with prior authorization from DEMTECH
Services, Inc., and upon examination by DEMTECH Services, Inc., is determined to be defective. At
DEMTECH Services, Inc.'s option, a service representative may be dispatched to the equipment location.
As an additional protection, DEMTECH Services, Inc. warrants that for a period of 90 days from
the date of shipment to the original buyer, pending prior authorization from DEMTECH Services, Inc., there
will be no charge for service related shipping of parts and/or equipment or for authorized travel of a service
representative to the equipment location. After 90 days, all costs incurred for shipping the equipment or
parts thereof or for travel are the responsibility of the buyer. Our warranty for this equipment is rendered
void if the welder has been repaired, taken apart or modified, or attempted to be, unless such actions have
been taken in accordance with written instructions received from DEMTECH Services, Inc. The warranty
is also void if the equipment has been subjected to abuse, accident or other abnormal conditions.
IF ANY FAULT DEVELOPS,
THE FOLLOWING STEPS SHOULD BE TAKEN:
1. Notify DEMTECH Services, Inc. by calling 1-888-324-9353. Overseas customers should contact the
local DEMTECH authorized service center. Please be prepared with the model number, serial
number and full details of the difficulty. Upon receipt of this information, service data or shipping
instructions will be provided by DEMTECH Services, Inc. Do not return the welder for repair without
first contacting the factory or its representative for instructions.
2. After the initial 90 day period, on receipt of shipping instructions, forward the equipment prepaid to
the factory or its authorized service center as instructed. If requested, an estimate of the charges will
be made before work begins, especially with those cases where the DEMTECH Services, Inc. product
is not covered by the warranty.
3. If the original carton and packing are not available, the product should be packed in a container with
a strong exterior and surrounded by a protective layer of shock-absorbing material. DEMTECH
Services, Inc. advises returning the equipment at full value to the carrier.
DEMTECH Services, Inc. reserves the right to make changes in design at any time without incurring
any obligation to install the same changes on welders previously purchased.
This warranty states the essence of the obligations or liabilities on the part of DEMTECH Services,
Inc. THE FORMAL, COMPLETE AND EXCLUSIVE STATEMENT OF DEMTECH SERVICES, INC.’S
WARRANTY IS CONTAINED IN ITS QUOTATIONS, ACKNOWLEDGEMENTS AND INVOICES.
DEMTECH Services, Inc. neither assumes, nor authorizes any person to assume for it, any liability in
connection with the sale of its equipment other than those set forth herein.
END OF MANUAL
