Warranty
DEMTECH Services, Inc. warrants all equipment of its manufacture to be free from
defects in material
s,
workmanship
, mechanical parts, and labor
for a period of one year from the
date of shipment to the
original buyer
and ninty days for electrical
.
This warranty excludes
normal wear items such as gears, bearings and chains.
The liability under this warranty is
limited to replacement parts and labor on equipment when the equipment is returned prepaid
to the factoryor its authorized service center with prior authorization from DEMTECH Services,
Inc., and upon
examination by DEMTECH Services, Inc., is determined to be defective.
At DEMTECH Services, Inc.'s option, a service representative may be dispatched to the equipment
location.
As an additional protection, DEMTECH Services, Inc. warrants that for a period of 90
days from the date of shipment to the original buyer, pending prior authorization from
DEMTECH Services, Inc., there will be no charge for service related shipping of parts and/or
equipment or for authorized travel of a service representative to the equipment location. After 90
days, all costs incurred for shipping the equipment or parts thereof or for travel are the
responsibility of the buyer. Our warranty for this equipment is rendered void if the unit has been
repaired, taken apart or modified, or attempted to be, unless such actions have been taken in
accordance with written instructions received from DEMTECH Services, Inc. The warranty is
also void if the equipment has been subjected to abuse, accident or other abnormal conditions.
IF ANY FAULT DEVELOPS,
THE FOLLOWING STEPS SHOULD BE TAKEN:
1. Notify DEMTECH Services, Inc. by calling 1-888-324-9353. Overseas customers should
contact the local DEMTECH authorized service center. Please be prepared with the model
number, serial number and full details of the difficulty. Upon receipt of this information,
service data or shipping instructions will be provided by DEMTECH Services, Inc. Do not
return the unit for repair without first contacting the factory or its representative for
instructions.
2. After the initial 90 day period, on receipt of shipping instructions, forward the equipment
prepaid to the factory or its authorized service center as instructed. If requested, an
estimate of the charges will be made before work begins, especially with those cases where
the DEMTECH Services, Inc. product is not covered by the warranty.
3. If the original carton and packing are not available, the product should be packed in a
container with a strong exterior and surrounded by a protective layer of shock-absorbing
material. DEMTECH Services, Inc. advises returning the equipment at full value to the
carrier.
DEMTECH Services, Inc. reserves the right to make changes in design at any time
without incurring any obligation to install the same changes on units previously purchased.
This warranty states the essence of the obligations or liabilities on the part of DEMTECH
Services, Inc. THE FORMAL, COMPLETE AND EXCLUSIVE STATEMENT OF
DEMTECH SERVICES, INC.’S WARRANTY IS CONTAINED IN ITS QUOTATIONS,
ACKNOWLEDGEMENTS AND INVOICES. DEMTECH Services, Inc. neither assumes, nor
authorizes any person to assume for it, any liability in connection with the sale of its equipment
other than those set forth herein.
Appendix D