
Chapter 6 Troubleshooting
VIS100 Vision Sensor Operating Manual
6-1
Chapter 6
Troubleshooting
6.1 Troubleshooting Steps
If there is no response after you enter the username and password on Login page.
Try the following actions to resolve the problem.
Reboot the camera.
Delete the web browser cache and cookies.
Go to the “Information” pages to verify the Version, ID, License and Date. If no information is listed for
those values, reinstall the application software.
Verify that you have put the “license.lic” file in the camera’s “/opt/Smart-X” directory.
Remove the old settings “settings.json” file in camera’s “/opt/Smart-X” directory and reboot the camera.