93488 Rev. A
7
Maintenance
Cannot receive more than a trickle of water:
Both hot and cold supply lines must be pressurized.
If only one side is pressurized, the system will not
allow adequate flow of water.
Faucet leaks from showerhead:
Remove the
showerhead then turn the water on and off to verify
if the cartridge is leaking or the showerhead is
draining slowly (the showerhead may need to be
cleaned if water drains slowly).
If leak persists -
SHUT OFF WATER SUPPLIES
Replace cartridge assembly - RP47201.
Unable to set or maintain mixed water temperature:
SHUT OFF WATER SUPPLIES. Remove handle
assembly, trim sleeve, and bonnet nut. Check to make
sure the “H” marking on the cartridge aligns with the
hot inlet and the “C” marking on the cartridge aligns
with the cold inlet to the valve body The thermostatic
cartridge cannot function if hot and cold inlets are
reversed.
Low flow:
Low flow may be caused by clogged screens within
the thermostatic cartridge. To clean the hot and cold
screens in the cartridge, follow the steps below:
1. SHUT OFF WATER SUPPLIES.
2. Remove the handle assembly.
3. Unscrew the hex shaped portion of the cartridge
from the brass section of the cartridge. the brass
section must be held securely by the flats while
the hex is rotated counter-clockwise. Failure to
secure the brass section while rotating the
hex can result in damage to the cartridge.
(See illustration below)
4. Carefully clean any debris from the screens
under running water. If the debris is difficult to
remove then soak the screens overnight in a
50% water and 50% vinegar solution.
5. Reassemble the cartridge.
6. Replace the handle.
7 Turn the water back on.
8. Reset the limit stop before using the valve.
Cartridge Summary Reference Sheet
Order RP47201 to
Replace Cartridge.
Cleaning and Care
Care should be given to the cleaning of
this product. Although its finish is extremely
durable, it can be damaged by harsh
abrasives or polish. To clean, simply wipe
gently with a damp cloth and blot dry with a
soft towel.
Plastic
Brass
T27T
Hex shaped
portion
Flats
