TROUBLESHOOTING GUIDE
Check to ensure faucet was installed
according to the M&I sheet.
Test for operation. If unit does not
operate:
If faucet shuts off due to interference:
If the faucet is not working properly, first check for error codes by doing the following:
Press and hold TOGGLE (white pushbutton on right hand side) button for 5 seconds. Once you see the “E”, press TOGGLE
button to cycle through and note the error codes:
● E01 - Related to Sensor
● E02 - Related to Sensor
● E03 - Related to Controller
● E05 - Related to Solenoid
● E06 - Related to power (replace batteries)
● E07 - Related to power (replace batteries)
Step 1
Note: See attached M&I, pages 1 to 5.
Check lens to be sure it is not blocked with foreign matter. Remove
vinyl scratch protector from sensor, if present.
Check to be sure power cable is properly secured in fitting.
Check to be sure batteries are fresh and properly installed.
Check two wires to solenoid to be sure they are connected correctly.
Check to be sure water supply is turned on.
When the faucet detects an object for longer than 45 seconds, it will
automatically shut off until the object is removed.
Once the object is removed for at least 1 second, the faucet will
operate normally.
Sensor blocked by dirt or water.
Faucet makes beeping noise.
Step 2
BATTERY POWERED
Faucet beeps twice and LED blinks when
turning off:
indicates batteries are low and need to be replaced (1500
cycles or 2 weeks left).
Faucet beeps continuously when hands in front of spout, LED blinks
and no water.
Faucet locked out because batteries are too low.
HARDWIRE
Check voltage from converter and transformer. It should
be approximately 6.4 volts DC coming from converter to the driver board.
Replace batteries.
Replace batteries.
Replace Hard Wire
converter 060683A, if
required.
The faucet stops working. No water
flow. Check the function of the solenoid.
Step 3
The solenoid should “click” when activated.
Clean as required.
Correct as required.
If there is a
clicking sound;
If no
clicking sound;
This indicates that both the sensor and the solenoid are functioning.
Ensure inlet screen on solenoid is not plugged with debris.
Check the incoming water supply. Turned on, proper pressure and
volume, etc.
Check for a pressure lock between the mixing valve and the solenoid.
Turn off the water supply and undo the connection to the inlet of the
solenoid, this will eliminate any built up pressure.
Then activate sensor and test fire the solenoid.
If after above there is no clicking sound;
Defective solenoid.
Replace 063127A or
060671A Solenoid.
If faucet does not activate or works
erratically;
Step 4
If after completion of all above steps, the valve still does not function correctly; Call Technical Service for further assistance at 1-800-387-8277
(Canada) or 1-877-509-2680 (U.S.A.).
Step 5
Check for electrical interference.
Check for interference from other electrical devices within close
proximity to the spout or battery box. Devices such as other infrared
devices, transformers, etc.
Call Technical Service if
any such conditions
found.
This Delta Commercial faucet is designed and engineered in accordance with the highest quality and performance standards. With
proper care, it will give years of trouble free service. Care should be given to the cleaning of this product. Although the chrome finish
is extremely durable, it can be DAMAGED by ACIDIC CLEANERS (i.e. cleaners designed specifically for vitreous china lavatories and
water closets), HARSH ABRASIVES or POLISH. To clean, simply wipe the surface with a damp cloth and blot dry with a soft cloth.
Avoid directing water spray or cleaners directly at sensor lens.
CARE INSTRUCTIONS
Clean sensor window.
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