DeLonghi ECZ351, Instructions For Use Manual

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11
Problem Possible causes Solution
no espresso coffee is delivered no water in the tank fill the tank with water
The holes in the filter holder are
blocked clean the filter holder spout holes
The espresso boiler outlet is blocked clean as described in the chapter “cleaning the
boiler outlet”
Limescale in the water circuit Descale as described in the section “Descaling”
The espresso coffee drips from the
edges of the filter holder rather
than the holes The filter holder is inserted incorrectly Attach the filter holder correctly and rotate firmly
as far as it will go
The espresso boiler gasket has lost
elasticity have the espresso boiler gasket replaced by
customer Services
The holes in the filter holder spouts
are blocked clean the filter holder spout holes
Too much coffee in the filter Avoid over-exceeding the recommended dosage
of coffee in the filter.
The espresso coffee is cold The coffee ok light was not on when
the coffee button was pressed Wait until the ok light comes on
no preheating was done Preheat the cups and filter holder with
The cups were not preheated Preheat the cups with hot water
Limescale in the water circuit Descale as described in the section “Descaling”
The pump is excessively noisy The water tank is empty fill the tank
The tank is incorrectly inserted and the
valve on the bottom is not open Press the tank down lightly to open the valve on
the bottom
There are air bubbles in the tank
connector follow the instructions given in the “hot water”
section until water is delivered
The coffee crema is too light (deli-
vered from the spout too fast) The pre-ground coffee is not pressed
down firmly enough Press the pre-ground coffee down more firmly
(fig. 10)
There is not enough pre-ground coffee Increase the quantity of pre-ground coffee
The pre-ground coffee is too coarse use pre-ground coffee for espresso coffee makers
only
The wrong type of pre-ground coffee
is being used change the type of pre-ground coffee
The wrong filter is being used when
using eSe pods
only use the eSe filter
troubleshooting