31
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Adjust the grinding level (“4.6 Adjusting
the coffee mill”). The effect is not visible
until at least 2 coffees have been made.
The machine does not make coffee
Impurities have been detected in the in-
ternal circuits
Wait until the machine is ready for use
again, and proceed to select the required
beverage. Contact customer services if
the problem persists.
Coffee does not come out of one or both
spouts.
The coffee nozzles are blocked.
Clean the nozzles with a cloth. Any en-
crusted deposits can be removed with a
toothpick, if necessary.
The coffee delivered is watery.
The pre-ground coffee funnel is clogged. Open the door and clean the funnel with
the help of a brush.
The infuser cannot be extracted.
The machine has not been turned off.
Turn the machine off by pressing the
button.
At the end of descaling, the appliance
requests a third rinse
During the two rinse cycles, the water
tank has not been filled to the MAX level
Empty the drip tray, fill the tank up to the
MAX level and perform the third rinse cycle.
The milk has big bubbles
The milk is not cold enough, or is not
semi-skimmed or skimmed.
Use skimmed or semi-skimmed milk at
refrigerator temperature (about 5° C). If
the result is not as expected, try a differ-
ent brand of milk.
The milk container lid is dirty.
Remove the components and clean them
thoroughly as described in section “12.
Cleaning the milk container”.
Vegetable beverages are being used.
The effect varies widely depending on the
nutritional properties of the beverages.
Milk beverages are not enabled
The milk container is not correctly insert-
ed, or there is not enough milk to prepare
the requested beverage.
Prepare the milk container and insert it
correctly in the machine.
Several milk beverages have been pre-
pared in succession and the machine
needs to heat up to the ideal temperature
before making the next beverages.
Wait until milk beverages are again ena-
bled on the control panel.
The cup tray on top of the machine is hot A number of beverages have been pre-
pared in rapid succession
The machine emits noises or small puffs
of steam while not in use
The machine is ready for use, or has re-
cently been turned off, and condensate is
dripping into the hot vaporiser.
This is part of normal operation. To limit
the phenomenon, empty the drip tray.
The appliance emits puffs of steam from
the drip tray and/or there is water on the
surface the appliance rests on.
The drip tray grille has not been replaced
after cleaning.
Put the grille back in the drip tray.
