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Below is a list of some of the possible malfunctions.  
If the problem cannot be resolved as described, contact De’Longhi Customer Experience. 

proBlem

possiBle cause

remeDy

The coffee is not hot 

The cups were not preheated.

• 

Enable the cup warmer, leave the cups at least 20 

minutes to warm up. 

• 

 Warm the cups by rinsing them with hot water (N.B. 

you can use the hot water function). 

The infuser has cooled down because 2/3 minutes 
have elapsed since the last coffee was made.

Before  making  the  coffee,  warm  the  infuser  by  using  the 
Rinsing function to perform a rinse cycle (page 10).

Low coffee temperature is set. 

In the menu, set a higher coffee temperature. 

The coffee is thin or not creamy 
enough. 

The coffee is ground too coarsely.

Turn  the  grinding  adjustment  dial  one  click  anticlockwise 
towards  “1”  while  the  coffee  mill  is  in  operation  (fig. 
28).    Continue  one  click  at  a  time  until  coffee  delivery  is 
satisfactory. The effect is only visible after delivering 2 coffees 
(see the section: “adjusting the coffee mill” on page 12).

The coffee is unsuitable.

Use pre-ground coffee for espresso coffee makers

The coffee is delivered too slowly or a 
drop at a time. 

The coffee is ground too finely.

 Turn the grinding adjustment dial one click clockwise to-
wards “7” while the coffee mill is in operation (fig. 28). 
Continue one click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering two coffees. 
(see the section “adjusting the coffee mill” on page 12).

Coffee does not come out of one of 
the spouts.

The spouts are blocked.  

Clean the spouts with a toothpick (fig. 29B). 

The milk does not 
come out of the milk 
spout.

the milk container lid is dirty.

Clean the milk container lid as described in the section “clea-
ning the milk container”.

The milk contains 
large bubbles and 
squirts out of the 
milk spout or there 
is little froth .

the milk is not cold enough or is not semi-skim-
med.

Use skimmed or semi-skimmed milk at refrigerator tempe-
rature (about 5° c). 
If  the  result  is  not  as  you  wished,  try  changing  brand  of 
milk.

The froth adjustment dial is incorrectly adjusted. 

Adjust  following  the  instructions  in  the  section  “making 
drinks with milk”. 

The milk container lid or froth adjustment dial is 
dirty

Clean the milk container lid and dial as described in the sec-
tion “cleaning the milk container”.

The hot water/steam nozzle is dirty

Clean the nozzle as described in the section “cleaning the hot 
water/steam nozzle”. 

The milk contains 
large bubbles  there 
is little froth .

The spout is dirty.

Clean as described in the section “Cleaning the spout after 
use”.

The appliance does not come on. 

The connector is not inserted correctly. 

Insert the connector as far as it will go in the socket at the 
back of the appliance.

It is not plugged into the mains socket. 

Plug into the mains socket. 

The main switch (A7) is not turned on. 

Place the main switch in the i position (fig. 2).

The infuser cannot be extracted

The appliance has not been turned off correctly

Turn the appliance off by pressing the 

button (page 10) 

and wait until the display is completely shut off. At this point 
the infuser is in the correct position and can be extracted.

Summary of Contents for ECAM26455M

Page 1: ...2 5713218391 09 12 www delonghi com...

Page 2: ...tration com to register your product Visit www delonghi com for a list of service centers near you Visitez www delonghiregistration com pour enregistrer votre produit en ligne Visitez www delonghi com...

Page 3: ...2 2 B2 B7 B13 B8 B9 B10 B11 B12 B3 B4 B5 B6 C2 C4 C6 C5 C3 C1 D1 D2 A18 D4 D5 D6 B1 D3...

Page 4: ...3 A1 A2 A11 A12 A13 A14 A15 A17 A19 A16 A22 A3 A4 A7 A8 A9 A10 A18 A21 A20 A5 A6 3...

Page 5: ...4 6 1 2 3 4 5 7 8 9 10 11 12 13 14 15 16...

Page 6: ...5 24 25 17 18 19 20 21 22 23 26 27 28 30 31 32 CLEAN 29A 29B P U S H P U S H B A A B...

Page 7: ...ans 13 Making coffee using pre ground coffee 13 MAKING DRINKS WITH MILK 13 Filling and attaching the milk container 13 Adjusting the amount of froth 14 Making drinks with milk automatically 14 Cleanin...

Page 8: ...he appliance for other than the intended use This appliance is to be utilized for domestic use only The manufacturer declines all responsibility for any damage caused by improper incorrect or irrespon...

Page 9: ...are given in the guarantee certificate provided with the appliance DESCRIPTION Description of the appliance page 3 A A1 Beans container lid A2 Top lid A3 Grinding adjustment dial A4 Beans container A...

Page 10: ...e have the socket replaced with a suitable type by a qualified professional Using the appliance for the first time Pleasenote Coffee has been used to factory test the appliance and it is therefore com...

Page 11: ...MENU ESC button thefollowingmenuitemsareavailable Rinsing Usethisfunctiontodeliverhotwaterfromthespouttoheattheinternal circuitandmakethecoffeedeliveredhotter Toenablethefunction proceedasfollows 1 Pr...

Page 12: ...isabled 4 Press the button to disable or enable energy saving mode 5 Then press the MENU ESC button to exit the menu When the function is enabled if the machine is not used for about 1 minute Energy S...

Page 13: ...made with milk 5 Press the MENU ESC button twice to exit the menu MAKING COFFEE Selecting the coffee taste The appliance is set by default to make coffee with a standard taste You can also choose one...

Page 14: ...crease the quantity of coffee in the cup just press within 3 seconds one of the coffee buttons or Once the coffee has been made the appliance is ready to use again Pleasenote Various alarm messages co...

Page 15: ...the required drink The name of the drink selected is displayed together with a progress bar which gradually fills as preparation progresses 4 After a few seconds frothed milk is delivered from the mi...

Page 16: ...Delivering steam 1 Make sure the hot water spout is attached correctly fig 6 2 Fill a container with the liquid to be heated frothed and immerse the spout cappuccino maker in the liquid 3 Press the b...

Page 17: ...e drip tray 1 Remove the drip tray and the grounds container fig 26 2 Empty the drip tray and grounds container and wash them 3 Check the red condensate tray and empty if necessary 4 Replace the drip...

Page 18: ...hing up liquid All components are dishwasher safe placing them in the top basket of the dishwasher Make sure there are no milk residues in the hollow and groove under the dial see figure alongside If...

Page 19: ...he spout and the message Rinsing is displayed 10 When the water tank is completely empty Rinsing Complete Confirm is displayed 11 Press the button 12 Insert the filter if present in the tank see secti...

Page 20: ...layed 4 Press the button 5 Disable is displayed 6 Press the button to confirm and the MENU ESC button to exit the menu TECHNICAL SPECIFICATION Voltage 120V 60 Hz Absorbed power 1250W Pressure 15 bar W...

Page 21: ...formedassoonaspossible LESS COFFEE Too much coffee has been used Select a milder taste by pressing the button fig 9 or reduce the quantity of pre ground coffee if using the pre ground function FILL BE...

Page 22: ...coffee mill on page 12 Coffee does not come out of one of the spouts The spouts are blocked Clean the spouts with a toothpick fig 29B The milk does not come out of the milk spout the milk container l...

Page 23: ...geresultingfromtheuseofthisproductorarisingoutofanybreachofcontractor breach of this warranty are not recoverable under this warranty Some states do not allow the exclusion or limitation of incidental...

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