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7.  ALARMS ON THE DISPLAY

ALARM

CAUSE

SOLUTION

The tank (A7) is missing or incorrectly 
positioned

Put correctly the tank back in place (see par. “3.1 
Draining into the tank”

The tank is full

Empty the tank (see par. “3.1 Draining into the tank”)
Contact Customer Care

8.  TROUBLESHOOTING

Below is a list of possible malfunctions.  
If the problem cannot be resolved using the proposed solution, contact the Service Centre.

PROBLEM

CAUSE

SOLUTION

The appliance does not work

The appliance is not plugged in

Plug into the mains

There is no current

Check the power supply

The tank is full of water

Position the tank correctly

The tank is incorrectly positioned

The appliance is operating in dehu-
midifying mode but the humidity does 
not decrease

The filter is clogged

Clean the dust filter or nano silver filter (par. 
“5.3  Cleaning the dust filter”) 

Either the temperature or the humidity in 
the room is too low

In certain conditions it is normal for the 
appliance not to dehumidify: check the 
operation limits of the appliance (see chap. 
“6. Technical specification”). In certain cases 
it is advisable to heat the room you wish to 
dehumidify.

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