CARE OF YOUR METER
To keep your meter in good working order:
h
Store your meter in a clean, dry place. The protective
carrying case provided is an ideal storage place when the
meter is not in use.
h
Change the 9-Volt battery as needed. Continued use with a
low battery may cause the meter to go out of calibration.
h
Change contact pins as needed. Keep contact pins hand
tightened.
h
Clean the meter and contact pins with any biodegradable
cleaner. Use the cleaner sparingly and on external parts
only. Keep cleaner out of the external connector
%
.
h
Remove the battery if the meter will not be used for one
month or longer.
SERVICE FOR YOUR METER
h
Before sending in your meter we recommend you give one of
our trained technicians a call. Many times troubleshooting
can be taken care of over the phone. Call us at
877-DELMHORST.
h
Pack your meter securely. Enclose a purchase order or letter
with a brief description of the problem.
h
There is no need to call us for a return authorization number
if you are within the U.S. Customers outside the U.S. must
contact us for more specific instructions prior to returning
a meter.
h
Include your name, address, daytime phone and fax
numbers or e-mail address. If you believe the meter is
under warranty, please provide the original sales slip or
invoice.
h
Ship via UPS, Express Mail, Priority Mail, or any
overnight courier who provides prompt service. Do not use
standard parcel post.
h
Insure your instrument for its full value and ship prepaid.
We are not responsible for damage in transit.
h
We do not accept COD shipments or cover any incoming
freight or duty charges on returned merchandise
h
Turnaround time on repairs is approximately two weeks.
h
We will call you with an estimate if you specifically request
one, or if we determine that the meter may be too costly
to repair.
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