dellonda DG17 Instructions Manual Download Page 13

Sudden drop in 

gas flow or low 

flame

1. Grease build up

2. Excessive fat in meat

3. Excessive cooking 

temperature

1. Clean burners and inside of grill/firebox

2. Trim fat from meat before grilling

3. Adjust as necessary

Flames blow out High or gusting winds. 

Low on LP gas. 

Turn front of grill to face wind or increase 

flame height

R

efill gas 

See also ‘Sudden drop section’ above

Persistent 

grease fire

Grease trapped by food build 

up around burner system

T

urn knobs to OFF. Turn gas off at LP bottle. 

Leave lid in position and let fire burn out. After 

grill cools, remove and clean all parts

Flashback

Burner and burner tubes are 

blocked

T

urn knobs to OFF. Turn gas off at gas bottle. 

See burner cleaning section of manual

Flare up

1. Grease build up

1. Clean burners and inside of grill/firebox

One burner does 

not light from 

other burner/s

Grease build up or food 

particles in end of carry over 

tube

Clean carry over tube with wire brush

If the issue is not resolved by carrying out the above procedures please contact Dellonda.

Burner will not 

light using igniter

Electrical issues:

1. Electrode cracked or 

broken (sparks at crack)

2. Electrode tip not in proper 

position

3. Wire and/or electrode 

covered with a cooking 

residue.

4. Wires are loose or 

disconnected

5. Wires are sparking 

(shorting) between igniter 

and electrode

6. Push button sticks at 

bottom causing sparking 

between igniter and 

electrode

7. Inspect wire insulation for 

proper connection

1. Replace electrode

2. Tip of electrode should be pointing toward 

port hole in burner. The distance should be 

3.18mm (1/8”) to 4.77mm (3/16”). Adjust if 

necessary

3. Clean wire and/or electrode with rubbing 

alcohol and clean swab.

4. Reconnect wires or replace electrode/wire 

assembly

5. Replace igniter wire

6. Replace igniter. test 

7. Replace wires if insulation is broken

Burner will not 

match light

1. See ‘Gas issues’ above

Burner will not 

ignite using 

igniter

Gas issues

1. Trying to light wrong 

burner

2. Burner not engaged with 

control valve

3. Obstruction in burner

4. No gas flow

5. Vapour lock at coupling 

nut to LP bottle

6. Coupling nut at LP bottle 

valve not fully connected

1. See control panel section and Use and Care

2. Make sure valves are positioned inside 

burner tubes

3. Ensure burner tubes are not obstructed with 

spider webs or other material.

4. Make sure LP bottle is not empty

5. Turn off knobs and disconnect coupling nut 

from LP bottle. Reconnect and retry

6. Turn nut until properly connected

 

Environment Protection and Waste Protection and Electrical Equipment Regulations

 

(WEEE)

Recycle unwanted packaging materials. When this product is no longer required, or has reached the end of it’s useful life, please dispose of it in 
an environmentally friendly way. Drain any fluids (if applicable) into approved containers, in accordance with local waste regulations. Under the 
Waste Batteries and Accumulators Regulations 2009, Dellonda would like to inform the user that this product contains one or more batteries. It 
is our policy to continually improve products and we reserve the right to alter data, specifications and  parts without prior notice. No liability is 
accepted for incorrect use of this product. Guarantee is 12 months from purchase date, proof of which is required for any claim.

Dellonda Limited

Kempson Way, Suffolk Business Park, Bury St Edmunds, Suffolk. IP32 7AR
  01284 

757575   [email protected]   www.dellonda.co.uk

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