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Power LED error code behavior

Table 19. Power LED error code behavior

LED# of flashes

Fault description

Fault

Action

Comment

2,1

CPU

CPU Failure

Type A

2,2

Motherboard: BIOS 
ROM failure

Motherboard, covers 
BIOS corruption or ROM 
error

NA

Not applicable to X7 
BIOS. No Test Case 
support.

2,3

Memory

No Memory/RAM 
detected

NA

Not supported. Memory 
is solder down on 
Motherboard. It is difficult

 

to validate this function.

2,4

Memory

Memory/RAM failure

Type A

Supported. Memory is 
solder down on 
Motherboard, the Service 
team could replace the 
motherboard/memory to 
repurpose the board for 
repair.

2,5

Memory

Invalid memory is installed NA

Memory is solder down 
on motherboard.

2,6

Motherboard: 
Chipset

Motherboard / Chipset 
error

NA

This code is not 
supported. HW 
dependent.

2,7

LCD

LCD failure

NA

This code is not 
supported. There is no 
LCD.

3,1

RTC Power failure

CMOS battery failure

Type B

3,2

PCI / Video

PCI or Video card/ Chip 
failure

NA

Not applicable to X7 
BIOS. No test case 
support.

3,3

BIOS Recovery 1

Recovery Image not 
found

Type A

3,4

BIOS Recovery 2

Recovery Image found 
but invalid

Type A

4,1

CPU Config or 
CPU Failure

NA

This code is not 
supported.

4,2

Generic POST 
Video Error—Old 
LED pattern 1110

NA

Not applicable to X7 
BIOS. No test case 
support.

Example: 

LED# of flashes: 2,1

 indicates that LED blinks two times, pauses, and then blinks once.

Troubleshooting action

Type A

– Log the fault event.
– Emit the LED error code pattern.

– Repeat the LED error code pattern in a dead-loop.

50

Summary of Contents for Wyse 3040 Thin Client

Page 1: ...Dell Wyse 3040 Thin Client User Guide Regulatory Model N10D Regulatory Type N10D001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 03 Rev A00 ...

Page 3: ...d Wyse ThinOS and Wyse ThinLinux It provides hardware specifications and OS specific configurations to help you work with Wyse 3040 thin clients Dell Wyse external references This section provides links to technology related support and self service sites for Dell Wyse thin clients Dell reference guides Dell Service and Support Latest software images Dell Wyse Device Manager Information about Dell...

Page 4: ...2 Wyse 3040 thin client hardware installation For more information on the hardware installation see Dell Wyse 3040 thin client Quick Start Guide 4 ...

Page 5: ...ned list of connections from which to select This option is recommended for VDI and any full screen only connections In any desktop case you can select the desktop option you want Classic Desktop or Zero Desktop and create the connections you need using the Visual Experience tab on the Remote Connections dialog box To open the Remote Connections dialog box perform one of the following tasks Classi...

Page 6: ...of the screens d Alignment Select how you want the monitors to be aligned Bottom Center or Top Bottom means screens are bottom aligned in a horizontal orientation Center means screens are center aligned Top means screens are top aligned in a horizontal orientation e Taskbar Classic Desktop Only Select under which screen you want the taskbar to appear Whole Screen or Main Screen Gamma Supported Mon...

Page 7: ...n2 the main screen is changed to the right screen or bottom screen If you select the Swap dual screens check box you are able to set Main Screen to Screen2 but still have it at the left side or the top side which is considered more user friendly Configuring the network settings on Wyse ThinOS To configure the network settings use the following options Configuring the general settings Configuring t...

Page 8: ...Wired Network Connection WLAN Click this option if you want to set up the Wireless Network Connection If you use wireless network after selecting ENET connection or wired network after selecting WLAN connection then the system log WLAN set default gate way xxx xxx xxx xxx for first case and ENET set default gate way xxx xxx xxx xxx for second case are printed to ensure that the UI setting reflects...

Page 9: ...ws you to specify remote systems by their host names rather than IP addresses If a specific IP address instead of a name is entered for a connection it is used to make the connection These entries can be supplied through DHCP if DHCP is used DNS and WINS provide essentially the same function name resolution If both DNS and WINS are available the thin client attempts to resolve the name using DNS f...

Page 10: ... DHCP Vendor ID when the dynamically allocated over DHCP BOOTP option is selected d DHCP UserClass ID Shows the DHCP UserClass ID when the dynamically allocated over DHCP BOOTP option is selected 3 Click OK to save the settings Configuring the ENET Settings To configure the ENET settings 1 From the desktop menu click System Setup and then click Network Setup The Network Setup dialog box is display...

Page 11: ...Address Must be a valid network address in the server environment The network administrator must provide this information Subnet Mask Enter the value of the subnet mask A subnet mask is used to gain access to machines on other subnets The subnet mask is used to differentiate the location of other IP addresses with two choices same subnet or other subnet If the location is other subnet messages sen...

Page 12: ...alue If the DHCP server does not supply this value the locally configured value is used e Select the check box to enable IEEE802 1x Authentication EAP Type If you have enabled the Enable IEEEE 802 1x authentication check box select the EAP Type option you want TLS LEAP or PEAP TLS If you select the TLS option click Properties to open and configure the Authentication Properties dialog box Select th...

Page 13: ... certificate is forced to be validated When EAP MSCCHAPV2 is selected in EAP type in the Authentication Properties dialog box for PEEP IEEE802 1x authentication an option to hide the domain is available for selection Username and Password boxes are available for use but the Domain text box is disabled 3 Click OK to save the settings Configuring the WLAN Settings 1 From the desktop menu click Syste...

Page 14: ...d in the list e Select the Disable Wireless Device check box if you want to disable a wireless device 3 Click OK to save the settings Configuring peripherals settings on Wyse ThinOS The Peripherals dialog box enables you to configure the settings for the keyboard mouse camera and printer Configuring keyboard settings Configuring mouse settings Configuring camera settings Configuring printer setup ...

Page 15: ...characters for European languages Keyboard Layout Presently the keyboard languages listed in the Keyboard layout drop down list are supported The default value is English United States Delay Before Repeat Specifies the repeat parameters for held down key Select the Delay before repeat value as either 1 5 second 1 4 second 1 3 second 1 2 second 3 4 second 1 second 2 seconds or No Repeat The default...

Page 16: ...ra settings Use the Camera tab to interface with cameras that are locally connected to the thin client USB and supported by a UVC driver When using the HDX RealTime webcam feature of XenDesktop 5 or XenApp 6 you can control options such as maximum resolution and frames per second 10 FPS is recommended By default the format of USB camera is set to RAW 16 ...

Page 17: ...Use the Printer Setup dialog box to configure network printers and local printers that are connected to the thin client Through its USB ports a thin client can support multiple printers If more than one printer is to be used and another port is not available on your thin client and the port that is to be used must be shared with a USB modem converter connect a USB hub to the port Power state Wyse ...

Page 18: ...to the disconnected sessions only or connect to both active and disconnected sessions Select the check box to enable automatic reconnection from the button menu NOTE If you enable the automatic reconnection you are able to select from the reconnection options Click either of the options where you can connect to the disconnected sessions only or connect to both active and disconnected sessions Acco...

Page 19: ...space Gateway vWorkspace Gateway Enter the IP address of the vWorkspace gateway f If you select Other you must enter the IP address of the broker server in the Broker Server box 3 Click OK to save the settings Configuring the WDA settings on Wyse ThinOS Use this tab to configure the WDM and CCM settings To configure the WDA settings do the following 1 From the desktop menu click System Setup and t...

Page 20: ...d Locations can also be supplied through user profiles if user INI profiles are used b DNS Name Record Dynamic Discovery Allows devices to use the DNS host name lookup method to discover a WDM server c DHCP Inform Dynamic Discovery Allows devices to use DHCP inform to discover a WDM Server d Enable Automatic Discovery After Missed Check ins Select the number of missed check ins after which you wan...

Page 21: ...DAService yes default no Priority WDM default CCM WDM CCM CCM WDM To configure the CCM settings do the following 1 Click CCM and use the following guidelines a Enable Cloud Client Manager CCM Select the check box to enable the Cloud Client Manager CCM 21 ...

Page 22: ... as configured by your cloud Client Manager administrator for the desired group NOTE If you enable the Cloud Client Manager CCM make sure that you have entered the Group Registration Key and enabled the CCM Advanced Settings 2 Click OK to save the settings 22 ...

Page 23: ...ly Controller Boots from the network through PXE Boot from IP6 Realtek PCIe GBE Family Controller Boots from the network through PXE Boot from USB Boots the USB storage from any of the USB ports This option is displayed if bootable USB devices are plugged in Logging on to the Wyse 3040 thin client running ThinLinux On your initial configuration Dell recommends that you connect by using a wired con...

Page 24: ...the Rotation type from the drop down list Normal Right Left Upside down 4 Click the ON OFF button to switch between dual display and mirror mode in a dual monitor configuration 5 Click the ON OFF button to enable the Set as primary option This option allows you to set the selected monitor as primary 6 Click the ON OFF button to enable the Monitor On Off option This option allows you to switch off ...

Page 25: ... to configure Wi Fi Wired Network proxy Figure 3 Network Settings page Configuring the wi fi settings To configure the Wi Fi settings perform the following steps 1 In the left pane click Wi Fi tab 2 Click the ON OFF button to enable or disable the Wi Fi option The list of wireless SSID is displayed if broadcast is enabled 25 ...

Page 26: ... you want to connect to Table 1 Hidden network Parameter Description Connection From the drop down list select the type of connection Network name Enter the preferred network name Wi Fi security From the drop down list select the security type 7 On the Network page click the History button to view the previous Wi Fi connections and details Configuring wired network connection settings To configure...

Page 27: ...D5 you must configure the following options Table 2 MD5 configuration Parameter Description Username Enter the Username for the network connection Password Enter the password you want to set for the connection Ask for this password every time If this check box is selected you will be prompted to enter the password every time when you connect to the network Show Password Select this check box if yo...

Page 28: ...own list select any of the following PAC provisioning options Anonymous Select this option to establish a secure anonymous TLS communication with the client and provide it with a PAC Authenticated Select this option to enable a secure server side authentication and provide the client with a proxy auto config PAC file Both Select this option if you want to allow both Anonymous and Authenticated PAC...

Page 29: ...to set for the connection Ask for this password every time If this check box is selected you will be prompted to enter the password every time when you connect to the network Show Password Select this check box if you want to allow the user to view the hidden password g If the Authentication type is selected as Protected EAP PEAP you must configure the following options Table 6 Protected EAP PEAP ...

Page 30: ... protocol data unit that the protocol layer can pass onwards e Connect automatically Select this check box to automatically connect to the network after you plug in the network wire f Make available to other users Select this check box if you want to allow other users to configure these settings 5 Click the IPv4 tab and do the following a Enable the IPv4 button to configure the IPv4 settings b Fro...

Page 31: ... to this network that you do not want to automatically connect to 8 Click Apply to save your configured settings NOTE Click the Add Profile tab to add a new network profile On the right pane you must configure the following options Security Identity IPv4 IPv6 The configuration of all these tabs are similar to Wired Network connections configurations described in this section Configuring the networ...

Page 32: ... connection click the Add button and select the type of connection you want to create The available options are Ethernet and InfiniBand 3 Select the type of Network Mode from the drop down list The available options are Round robin Active Backup XOR Broadcast 802 3ad Adaptive transmit load balancing Adaptive load balancing 4 Link Monitoring Select the type of link monitoring from the drop down lis...

Page 33: ...ost names Use commas to separate multiple domain name server addresses 3 Search domains Type the IP addresses of domains used when resolving host names Use commas to separate multiple domains NOTE The DHCP client ID option and Ignore automatically obtained routes check boxes are disabled The other settings remains the same as described in automatic DHCP method for IPv4 authentication If Link Local...

Page 34: ...ng options 1 Parent interface Type the name for your parent interface 2 VLAN id Enter the value for the VLAN id 3 VLAN interface name Type the name for your VLAN interface 4 Cloned MAC address Type the cloned MAC address 5 MTU Specifies the size in bytes of the largest protocol data unit that the protocol layer can pass onwards b To configure the General tab IPv4 Settings tab and IPv6 Settings tab...

Page 35: ...eat rate of the pointer 4 In the keyboard layout box select the layout you want to use and click Add to include the preferred layout in the currently added layouts list 5 Select the preferred keyboard layout from the currently added layouts list and click Set as Default Layout button to set the default layout NOTE The default keyboard layout is listed on the top of the currently added layout list ...

Page 36: ...move the slider to the right to decrease the length of double clicked 3 Move the slider to the left to increase the speed of the mouse pointer or move the slider to the right to decrease the speed of the mouse pointer 4 Click Save to save your changes Configuring the printer settings By default the Printers screen is available only in Admin mode On the Printer setting page click the printer icon t...

Page 37: ...printers list available on the left pane The Add a new printer window is displayed 3 Enter the address of the printer or the text to filter results NOTE If a USB printer is connected then it is displayed by default The printer is not found if wrong address is provided or the USB is not attached 4 Click the Add option Click Print Test Page to test the printer and click icon to remove the printer 37...

Page 38: ...lume button to enable or disable the output volume b Select the device for sound output from the listed output devices The default audio output is the Analog Output c Based on the channels available for the selected output device and profile you can adjust the Balance and Fade values by moving Balance and Fade sliders respectively d Select the audio profile from the drop down list e Click the Test...

Page 39: ... your thin client After you turn on your thin client you are automatically logged in to the thinuser account By default the password of the thinuser account is set to thinuser NOTE In cases where a GDM login is needed for example AD Domain login the PNAgent login and so on the autologin option can be turned off through the GUI or by using the INI Admin mode enables you to perform system administra...

Page 40: ... The Citrix Connections page is displayed 2 Enter the name of the Citrix connection for which you specify the Server URL address 3 From the Connection Type drop down list select any of the following connection types Server Published Application Storefront 4 Click Save to save the changes Configuring and managing VMware connections The VMware connections page enables you to create and manage the Vi...

Page 41: ...f the VMware connection 3 Configure the following options in the Login tab Figure 14 VMware login settings Parameter Description Host Enter the host name or IP address or FQDN of the Horizon of the VMware View Server Port Enter the port number of the host 41 ...

Page 42: ...rt the application or desktop that you specify Ping before connect Click the ON OFF button to enable or disable this option If enabled it pings the connection is checked in server IP FQDN before connecting to a session Enable NLA Click the ON OFF button to enable or disable this option Enable the Network Level Authentication NLA if NLA is enabled on your remote computer Your remote computer requir...

Page 43: ...utton to enable or disable this option If enabled the connection is automatically re established after you disconnect from the session Delay seconds before reconnect Select the amount of time in seconds to delay the reconnection attempt after a disconnection occurs Enable fullscreen Click the ON OFF button to enable or disable this option Select this option to view the remote session in full scree...

Page 44: ...e supports only the features of Cloud Client Manager CCM device management solution Wyse Device Agent is for configuring the CCM Cloud Client Manager client settings and registering a ThinLinux device into CCM and it is available only for admin user Figure 16 Wyse Device Agent CCM If the device is not registered to a CCM server the Wyse Device Agent screen shows the registration status as Not Regi...

Page 45: ...to CCM server you must provide CCM MQTT server details and Group registration Key These details is discovered by Wyse Device Agent using any of the following ways DHCP Scope options Using INI parameter Using the Wyse Device Agent screen Directing the thin client to CCM Server using DHCP Scope options The CCM MQTT server details and Group Registration Key that are required for CCM registration can ...

Page 46: ...tion SOC Intel Cherry Trail CPU core Intel Cherry Trail x5 Z 8350 1 44 GHz Quad Core Graphics Built in Graphics controller supporting dual display up to 2560 x 1600 x 30 resolution at 60Hz Table 10 Memory Features Description System memory 2GB DDR3L 1600MHz solder down storage 8GB eMMC flash chip solder down Network LAN 10 100 1000 Base T Ethernet WLAN BT Combo Module Azurewave AW CM389MA w Marvel...

Page 47: ...nt vesa mount Height Z mm 27 94 Width x mm 101 6 Depth Y mm 101 6 Weight pounds kilograms 0 24 kg 0 53 lb Total no of HDDs SDDs supported 0 Table 14 Power requirement Features Specification Power Input voltage range 3A 5Vdc Comply with L P S Table 15 BIOS Features Specification Standard BIOS UEFI as implemented using AMI Dell BIOS Y Support Wake On LAN Y Table 16 Operating system Features Specific...

Page 48: ... device Power states and LED behavior Table 17 Power states and LED behavior States Behavior Indicators Power LED Bicolor White Amber Power state S0 On Power LED solid white S5 Off Power LED off Operation State BIOS Post Power LED solid white In OS Power LED solid white Power button control Force Off state Push and hold power button is 4 seconds 48 ...

Page 49: ... then turn off Logic board defect BIOS malfunctioning Abnormal power source Push power button the LED does not turn Power LED should come up in steady Blue Activity LED should turn on in steady Amber Logic board defect Power button defect Mechanical assembly misaligned causes miss actuation LED comes up normally but no display BIOS screen is displayed after few seconds Incompatible monitor Defect ...

Page 50: ...y is solder down on motherboard 2 6 Motherboard Chipset Motherboard Chipset error NA This code is not supported HW dependent 2 7 LCD LCD failure NA This code is not supported There is no LCD 3 1 RTC Power failure CMOS battery failure Type B 3 2 PCI Video PCI or Video card Chip failure NA Not applicable to X7 BIOS No test case support 3 3 BIOS Recovery 1 Recovery Image not found Type A 3 4 BIOS Rec...

Page 51: ... Type B Log the fault event if possible Emit the LED error code pattern Repeat the LED error code 3 more times Leave the LED light up in amber color Continue with POST 51 ...

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