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Contents

1 Introduction...........................................................................................................4

2 Package Contents ................................................................................................ 5

3 Hardware Requirements .....................................................................................7

4 Identifying Parts and Features ...........................................................................8

5 Input/Output (I/O) Connectors........................................................................11

6 Kensington Lock Slot......................................................................................... 12

7 Important Information.......................................................................................13

Updating the Dell Docking Station WD15 / Dell Thunderbolt Dock TB15 driver set

........................13

Updating the Graphics drivers for your computer

.............................................................................14

8 Quick Setup of Hardware ................................................................................. 15

9 LED Status Indicators......................................................................................... 17

Power Adapter LED

..............................................................................................................................17

Docking Status Indicator

..................................................................................................................... 17

10 Configuring the Intel HD Graphics utility.................................................... 18

11 Removing the USB Type-C Cable ..................................................................21

12 Troubleshooting the Dell Docking Station WD15......................................26

Symptoms and solutions

.................................................................................................................... 26

13 Technical specifications..................................................................................29

Docking Specifications 

...................................................................................................................... 29

Display resolution table

....................................................................................................................... 31

3

Summary of Contents for WD15

Page 1: ...Dell Docking Station WD15 User Guide ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...Thunderbolt Dock TB15 driver set 13 Updating the Graphics drivers for your computer 14 8 Quick Setup of Hardware 15 9 LED Status Indicators 17 Power Adapter LED 17 Docking Status Indicator 17 10 Configuring the Intel HD Graphics utility 18 11 Removing the USB Type C Cable 21 12 Troubleshooting the Dell Docking Station WD15 26 Symptoms and solutions 26 13 Technical specifications 29 Docking Specifi...

Page 4: ...without having to plug each one into the computer CAUTION Update your computer s BIOS and the Dell Docking Station WD15 drivers to the latest versions available at www dell com support BEFORE using the docking station Older BIOS versions and drivers could result your computer not recognizing the docking station or not functioning optimally Please see the Important Information chapter for detailed ...

Page 5: ...ith the components shown below Ensure that you have received all the components and contact Dell see your invoice for contact information if something is missing Docking Station with USB Type C cable Power Cord Power Adapter Quick Setup Guide QSG 5 ...

Page 6: ...Safety Environmental and Regulatory Information 6 ...

Page 7: ...3 Hardware Requirements Before using the docking station ensure that your laptop or PC has a DisplayPort over USB Type C or Thunderbolt port 7 ...

Page 8: ...4 Identifying Parts and Features Figure 1 Identifying Parts and Features Front Figure 2 Identifying Parts and Features Back 8 ...

Page 9: ...Audio headset port USB 3 0 port USB 3 0 port LED Indicator Sleep Wake up button Kensington Lock slot HDMI port Mini DisplayPort VGA port Network connector RJ 45 USB 2 0 port 9 ...

Page 10: ...USB 3 0 port Line out Power connector 10 ...

Page 11: ...Station WD15 has the below I O connectors Video Ports mini DisplayPort x 1 HDMI x 1 VGA x 1 Input Output Ports USB 3 0 x 2 USB 3 0 PowerShare x 1 USB 2 0 x 2 7 4 mm DC in x 1 Gigabit Ethernet RJ 45 x 1 Headset connector x 1 Line out connector x 1 11 ...

Page 12: ...6 Kensington Lock Slot Figure 3 Kensington Lock Slot 12 ...

Page 13: ...oad at dell com support under the Chipset section Re start the computer before the next step NOTE Applicable only for systems with Intel Thunderbolt controller support 4 Install the Intel Thunderbolt 3 Firmware Update available for your system This is available for download at dell com support under the Docks Stands section Re start the computer before the next step NOTE Applicable only for system...

Page 14: ...raphics solutions on the Latitude E Family and Mobile Precision 5th Generation and above computers a First install the Intel Media Adapter Graphics driver applicable to your computer b Second install the AMD Discrete Graphics driver applicable to your computer NOTE Both 2nd and 3rd Generation Intel Core CPUs are available on the 4th Generation Latitude E Family and Mobile Precision computers Pleas...

Page 15: ...8 Quick Setup of Hardware 1 Connect the AC adapter to the 7 4 mm DC in power input on the Dell Docking Station WD15 Figure 4 Connecting the AC Adapter 2 Connect the AC adapter to a power outlet 15 ...

Page 16: ...3 Connect the USB Type C connector to the computer Figure 5 Connecting the USB Type C connector 4 Connect multiple displays to the docking station as needed 16 ...

Page 17: ...e LED Behavior Connected Solid White Docking Status Indicator Table 2 Docking Station LED Indicators State LED Behavior Connected Solid White Table 3 RJ 45 LED Indicators Link Speed Indicators Ethernet Activity Indicator 10 Mb Green Yellow Flashing 100 Mb Orange 1 Gb Green Orange 17 ...

Page 18: ...10 Configuring the Intel HD Graphics utility If connecting two displays follow these steps 1 Click the icon list on the task bar 2 Click the Intel HD Graphics utility on your taskbar as shown here 18 ...

Page 19: ...3 Click Graphics Properties 4 Click Display 5 Click Display and select Multiple Displays 19 ...

Page 20: ...6 Select your preferred Display Mode 7 Select and arrange your displays to your preferred positions and then click Apply for the changes to take effect 20 ...

Page 21: ...11 Removing the USB Type C Cable The Dell Docking Station WD15 is shipped with the USB Type C cable attached To remove change the cable follow these steps 1 Turn over the docking station 21 ...

Page 22: ...2 Peel back the rubber safety shield as shown 22 ...

Page 23: ...3 Remove the two M2 5 x 5 screws 23 ...

Page 24: ...4 Lift and remove the metal cable bracket 24 ...

Page 25: ...5 Pull out the USB Type C cable from its connector inside the docking station 25 ...

Page 26: ...Panel under General Settings ensure that the resolution is set to 1920 x 1200 or 1920 x 1080 at 59 Hz or 60 Hz for both the monitors If only one monitor is shown while the other is not go to the Intel Graphics Control Panel and under Multiple Displays select the output for the second monitor If your monitor is connected to a docking station then the video output on your computer may be disabled Co...

Page 27: ...station If your BIOS setup has a USB Enabled Disabled option make sure that it is set to Enabled Check the USB ports Try plugging the USB device into another port Please check if the plugged device is shown in the Windows Device Manager The HDCP content is not displayed on the attached monitor The docking station does not support HDCP content The LAN port is not functioning Ensure that the Etherne...

Page 28: ...as a USB Thunderbolt Configuration page please make sure that the following options are checked a Enable USB Boot Support b Enable Thunderbolt Boot Support USB Boot does not function If your BIOS has a USB Thunderbolt Configuration page please make sure that the following options are checked 1 Enable USB Boot Support 2 Enable External USB Port 3 Enable Thunderbolt Boot Support 28 ...

Page 29: ...Port x 1 IO Ports Headset connector x 1 Speaker out x 1 Network Port Gigabit Ethernet RJ 45 x 1 USB Ports 2 Front USB 3 0 Ports one with PowerShare 1 Rear USB 3 0 Port 2 Rear USB 2 0 Ports DC in Port one 7 4 mm DC in port USB Type C cable length 0 8 m Buttons Sleep Wakeup Reset LEDs Front status indicator Connected Mode White Firmware Upgrade White 29 ...

Page 30: ...non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Power Adapter Input Voltage AC 100 240 V Power Adapter Output Voltage 19 5 V 3 34 A Average Power Consumption 4 384 W Network Standby Power Consumption 5 8 W Dimension 155 mm x 110 mm x 21 mm Weight 420 g minimum VESA Mounting options Yes via Dell Docking Station Mounting Kit MK15 30 ...

Page 31: ... 3x FHD or WUXGA 1920 x 1080 60 Hz 1920 x 1200 60 Hz Not supported USB Type C cable or Universal cable with non Thunderbolt system Single Display maximum resolution Dual Display maximum resolution Triple Display maximum resolution Quad Display maximum resolution Up to 10 8 G of DisplayPort bandwidth x2 DP lanes mDP or HDMI 4k x 2k 30 Hz VGA 1920 x 1200 60 Hz 2x FHD or WUXGA 1920 x 1080 60 Hz 1920 ...

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