Dell Vostro V 3900 Owner'S Manual Download Page 4

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Troubleshooting

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Diagnostic Power LED Codes

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Diagnostic Error Messages

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System Error Messages

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System Setup

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System Setup Overview

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Enter System Setup

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System Setup Options

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Main

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Advanced

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Boot

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Power

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Security

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Exit

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Specifications

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Contacting Dell

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Contacting Dell

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Summary of Contents for Vostro V 3900

Page 1: ...Dell Vostro V 3900 Mini Tower Owner s Manual Regulatory Model D17M Regulatory Type D17M001 ...

Page 2: ...registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation...

Page 3: ...oving The Card Reader 13 Installing The Card Reader 14 Removing The Memory 14 Installing The Memory 15 Removing The Heatsink 15 Installing The Processor Heatsink 16 Removing The Processor 16 Installing The Processor 16 Removing The Expansion Cards 17 Installing The Expansion Card s 17 Removing The Power Supply Unit PSU 17 Installing The Power Supply Unit PSU 19 Removing The Power Switch 19 Install...

Page 4: ...gnostic Error Messages 26 System Error Messages 30 4 System Setup 33 System Setup Overview 33 Enter System Setup 33 System Setup Options 33 Main 33 Advanced 34 Boot 35 Power 36 Security 36 Exit 36 5 Specifications 37 6 Contacting Dell 41 Contacting Dell 41 ...

Page 5: ... electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAU...

Page 6: ...ld harm internal components Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Turning Off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 Using a touch enabled devic...

Page 7: ...fter Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attach...

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Page 9: ...ation on how to remove or install the components from your computer System Overview Inside view 1 power supply unit PSU 2 optical drive 3 card reader 4 Front USB ports 5 power switch 6 hard drive 7 system board 8 memory module 9 expansion card 10 heatsink fan 11 system fan 9 ...

Page 10: ...r 2 Installing The Cover 1 Place the cover on the chassis 2 Replace the screws to secure the cover to the computer 3 Follow the procedures in After Working Inside Your Computer Removing The Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Follow the steps below to remove the bezel a Pry the front panel retention clips away from the chassis b Release the hoo...

Page 11: ... procedures in After Working Inside Your Computer Removing The Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover bezel 3 Follow the steps below to remove the SATA cable and the power cable a Disconnect the SATA cable and power cable from the hard drive b Remove the screws that secure the hard drive bracket and lift it upwards to remove it from the compute...

Page 12: ...ard Drive 1 Replace the hard drive into the hard drive bracket 2 Install the screws that secure the hard drive bracket 3 Install the hard drive into its slot in the computer 4 Install the screws that secure the hard drive to the computer 5 Connect the SATA cable and the power cable to the hard drive 6 Install the bezel cover 7 Follow the procedures in After Working Inside Your Computer 12 ...

Page 13: ...he optical drive towards the front of the computer c Remove the optical drive from the computer 3 Installing The Optical Drive 1 Push the optical drive into the computer till it snaps into place 2 Install the screws that secure the optical drive 3 Connect the data cable and power cable to the optical drive 4 Install the bezel cover 5 Follow the procedures in After Working Inside Your Computer Remo...

Page 14: ...omputer till it snaps into place 2 Install the screws that secure the card reader to the chassis 3 Thread the card reader power cable through the metal clip 4 Connect the card reader power cable to the system board 5 Install the bezel cover 6 Follow the procedures in After Working Inside Your Computer Removing The Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the c...

Page 15: ... Follow the procedures in After Working Inside Your Computer Removing The Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover bezel 3 Follow the steps below to remove the processor heat sink a Disconnect the heatsink and fan assembly cable from the system board b Loosen the captive screws that secure the heatsink and fan assembly to the system board c Lift th...

Page 16: ...Before Working Inside Your Computer 2 Remove the cover bezel optical drive hard drive heatsink 3 Push the processor release lever down and then press it outward to release it from the retention hook that secures it 4 Raise the processor cover and lift up the processor to remove it from the computer Installing The Processor 1 Install the processor into the socket 2 Press down the processor cover to...

Page 17: ...ard up and out of it s connector and remove it from the computer 3 d Repeat the same sequence of steps to remove any additional expansion cards installed Installing The Expansion Card s 1 Place the expansion card on it s connector 2 Secure the expansion card by pushing the card retention latch till it snaps into place 3 Repeat the above sequence of steps to install any additional expansion cards 4...

Page 18: ...g it upwards system board power cable 1 system fan power cable 2 a Remove the screws that secure the power supply to the computer 4 Follow the steps below to remove the power supply unit a Push in on the blue release tab beside the power supply 1 b Slide the power supply unit towards the back and remove it from the computer 18 ...

Page 19: ...ur Computer 2 Remove the cover bezel 3 Follow the steps below to remove the power switch a Disconnect the power switch cable from the system board 1 b Un thread the power switch cable from the metal retention clip 2 c Remove the power button by pressing on the two latches and pulling it out from the slot 3 4 Installing The Power Switch 1 Insert the power switch cable through the front of the compu...

Page 20: ... 2 Remove the cover bezel 3 Follow the steps below to remove the I O panel cables a Disconnect the I O panel and FlyWire cables from the system board 1 3 b Un thread the cables from the metal retention clips 2 4 4 Follow the steps below to remove the I O panel a Remove the screw that secures the I O panel to the computer b Slide the I O panel outwards and remove it from the computer 20 ...

Page 21: ...g Inside Your Computer 2 Remove the cover 3 Follow the steps below to remove the system fan a Disconnect the fan cable from the system board b Remove the screws that secure the system fan to the computer c Push the system fan inwards and remove it from the computer Installing The System Fan 1 Place the fan on the computer 2 Replace the screws to secure the fan to the computer 3 Connect the fan cab...

Page 22: ...the system board towards the front of the computer and tilt to a 45 degree angle d Lift and remove the system board out of the computer Installing The System Board 1 Place the system board into the computer at a 45 degree angle and then slide it towards the back of the computer 2 Replace the screws to secure the system board to the computer 3 Thread and connect all the cables connected to the syst...

Page 23: ...connector 3 PCIe x16 connector 4 PCIe x1 connector 5 P2 power connector 6 processor socket 7 CPU fan connector 8 memory connectors 9 P1 power connector 10 card reader module connector 11 real time clock reset jumper 12 password reset jumper 13 front USB connector 14 SATA connectors 15 front LED connector 16 system fan connector 17 SATA connectors 18 coin cell battery 19 front audio connector 23 ...

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Page 25: ...a lamp Blinking Amber Computer fails to complete POST or processor failure Remove and then reinstall any cards Remove and then reinstall the graphics card if applicable Ensure the power cable is connected to the motherboard and processor Steady Amber Computer is in standby or this is a computer fault error condition including the power supply Only the 5VSB rail on the power supply is working corre...

Page 26: ...all the memory modules and if necessary replace them DISK C FAILED INITIALIZATION The hard drive failed initialization Run the hard drive tests in the Dell Diagnostics DRIVE NOT READY The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard Reinsert the card or try another...

Page 27: ... the computer Shut down the computer remove the hard drive and boot the computer from a optical drive Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics HARD DISK DRIVE READ FAILURE The hard drive may be defective Shut down the computer remove the hard drive and boot the compu...

Page 28: ...oftware you are attempting to run is conflicting with the operating system another program or a utility Shut down the computer wait 30 seconds and then restart it Try to run the program again If the error message still appears see the software documentation MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory...

Page 29: ... board may be malfunctioning Run the System Set tests in the contact Dell TIME OF DAY CLOCK LOST POWER System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the system setup program then immediately exit the program If the message reappears contact Dell TIME OF DAY CLOCK STOPPED Th...

Page 30: ...rive failure during POST Keyboard failure Keyboard failure or loose cable If reseating the cable does not solve the problem replace the keyboard No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and parti...

Page 31: ...System Message Description A parameter out of range may or may not indicate a potential hard drive problem 31 ...

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Page 33: ...L logo is displayed you must watch for the F2 prompt to appear 3 Once the F2 prompt appears press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press F2 If you press F2 before you are prompted this keystroke will be lost 4 If you wait too long and the operating system logo appears conti...

Page 34: ...n SATA 0 Displays the model number and capacity of the hard drive SATA 1 Displays the model number and capacity of the hard drive SATA 2 Displays the model number and capacity of the hard drive SATA 3 Displays the model number and capacity of the hard drive Advanced Processor Configuration Multi Core Support Enable or disable Multi Core Support Default Enabled Limit CPUID Value Enable or disable t...

Page 35: ...onboard LAN boot ROM Default Disabled Boot Numlock Key Enables of disables the numlock key during Boot Secure Boot Control Enable or disable the Secure Boot Control Load Legacy OPROM Enable or disable loading of a legacy OPROM Keyboard Errors Enable or disable displaying keyboard errors USB Boot Support Enable or Disable USB Boot Support Boot Mode Select the Boot mode 1st Boot Device Enable or dis...

Page 36: ...ty Supervisor Password Specifies whether an administrator password has been assigned User Password Specifies whether a user password has been assigned Set Supervisor Password Allows you to change or delete the administrator password HDD Protection Enable or disable HDD protection Exit This section allows you to save discard and load default settings before exiting from System Setup 36 ...

Page 37: ...ption to view information about your computer Processor Type Intel Celeron Intel Pentium Dual Core Intel Dual Core i3 4th Generation Intel Dual Core i5 4th Generation Intel Dual Core i7 4th Generation L3 cache Up to 8 MB Memory Memory module connector two DIMM slots Memory module capacity 2 GB 4 GB 6 GB 8 GB and 16 GB Type 1600 MHz DDR3 Non ECC Minimum memory 2 GB Maximum memory 16 GB Video Video ...

Page 38: ... full height cards PCI one half height card one full height card Drives Externally accessible 5 25 inch drive bays one Internally accessible 3 5 inch drive bays one External Connectors Audio Back panel three connectors Front Panel two front panel connectors for headphone and microphone Network one RJ45 connector USB Front panel two USB 2 0 connectors Back panel four USB 2 0 connectors two USB 3 0 ...

Page 39: ...Input voltage 90 VAC 132 VAC 180 VAC 264 VAC 180 VAC 264 VAC Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz Wattage 250 W 300 W Input current 8 00 A 4 00 A 4 50 A NOTE Vostro V 3800 Total power output of 5 V and 3 30 V can not exceed 75 W NOTE Vostro V 3900 Total power output of 5 V and 3 30 V can not exceed 90 W Maximum heat dissipation 853 BTU hr 1024 BTU hr NOTE Heat dissipation is calculated by...

Page 40: ... F to 149 F Relative humidity 20 to 80 non condensing Altitude NOTE V 3800 and V 3900 meet the China 5000 m altitude requirements Operating 15 20 m to 3048 m 50 ft to 10 000 ft Storage 15 20 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA S71 04 1985 40 ...

Page 41: ...hone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or suppor...

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