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Dell apps

Details

Access help and support for your computer.

SupportAssist

Proactively checks the health of your computer’s hardware and 

software.

NOTE: 

Renew or upgrade your warranty by clicking the 

warranty expiry date in SupportAssist.

Dell Update

Updates your computer with critical fixes and important device 

drivers as they become available.

Dell Digital Delivery

Download software applications including software that is 

purchased but not preinstalled on your computer.

Create recovery drive for Windows.

NOTE: 

It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.

For more information, see 

Create a USB recovery drive for Windows

.

6

Set up your computer

Summary of Contents for Vostro 5390

Page 1: ...Dell Vostro 5390 Setup and specifications guide Regulatory Model P114G Regulatory Type P114G001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 05 Rev A00 ...

Page 3: ...ry 12 Storage 13 System board connectors 13 Media card reader 13 Audio 14 Video card 14 Camera 15 Wireless 15 Ports and connectors 15 Display 16 Keyboard 16 Touchpad 17 Fingerprint reader optional 17 Operating system 18 Battery 18 Power adapter 18 Sensor and control specifications 19 Dimensions and weight 19 Computer environment 19 Security 20 Security Software 20 5 Software 22 Downloading drivers...

Page 4: ...s 32 Updating the BIOS in Windows 32 Updating BIOS on systems with BitLocker enabled 33 Updating your system BIOS using a USB flash drive 33 System and setup password 34 Assigning a system setup password 34 Deleting or changing an existing system setup password 35 7 Getting help 36 Contacting Dell 36 4 Contents ...

Page 5: ...OTE If connecting to a secured wireless network enter the password for the wireless network access when prompted If connected to the internet sign in with or create a Microsoft account If not connected to the internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps ...

Page 6: ...es your computer with critical fixes and important device drivers as they become available Dell Digital Delivery Download software applications including software that is purchased but not preinstalled on your computer 4 Create recovery drive for Windows NOTE It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows For more information see Create a ...

Page 7: ... your computer 2 In Windows search type Recovery 3 In the search results click Create a recovery drive The User Account Control window is displayed 4 Click Yes to continue The Recovery Drive window is displayed 5 Select Back up system files to the recovery drive and click Next 6 Select the USB flash drive and click Next A message appears indicating that all data in the USB flash drive will be dele...

Page 8: ... overview Topics Display view Left view Right view Palmrest view Bottom view Keyboard shortcuts Display view 1 Left microphone 2 Camera 3 Camera status light 4 Right microphone 5 LCD panel 3 8 Chassis overview ...

Page 9: ...Left view 1 Power connector port 2 Status light 3 HDMI port 4 USB 3 1 Gen1 Gen2 Type C port with Display port 1 4 5 microSD card slot Right view 1 Headset port 2 USB 3 1 Gen 1 port Chassis overview 9 ...

Page 10: ...Palmrest view 1 Power button with optional fingerprint reader 2 Keyboard 3 Touchpad Bottom view 10 Chassis overview ...

Page 11: ... across all language configurations Table 2 List of keyboard shortcuts Keys Description Fn Esc Toggle Fn key lock Fn F1 Mute audio Fn F2 Decrease volume Fn F3 Increase volume Fn F4 Play Pause Fn F5 Turn on off keyboard backlight Fn F6 Decrease brightness Fn F7 Increase brightness Fn F8 Switch to external display Fn F10 Print screen Fn F11 Home Fn 12 End Fn Ctrl Open application menu Chassis overvi...

Page 12: ...p to 8 GT s Processor NOTE Processor numbers are not a measure of performance Processor availability is subject to change and may vary by region country Table 4 Processor specifications Type UMA Graphics 8th Gen Intel Core i7 8665U processor 8 MB cache 4 core count 8 threads Up to 4 6 GHz 15 W TDP Intel UHD Graphics 620 8th Gen Intel Core i5 8265U processor 6 MB cache 4 core count 8 threads Up to ...

Page 13: ...factor Interface Capacity SATA Solid State Drive M 2 2280 SSD Class 20 35 SATA Class 20 SATA Brazil only Class 40 Intel Neptune Harbor Upto 512 GB System board connectors Table 7 System board connectors Feature Specifications M 2 Connectors Media card reader Table 8 Media card reader specifications Feature Specifications Type MicroSD card slot Smart card reader slot optional Supported cards Smart ...

Page 14: ... stereo headphones microphone in Internal speaker amplifier Integrated in ALC3204 Class D 2 W External volume controls Media control shortcut keys Speaker output Average 2 W Peak 2 5 W Microphone Digital array microphones Video card Table 10 Video card specifications Controller Type CPU Dependency Graphics memory type Capacity External display support Maximum resolution NVDIA M250 Discrete Intel C...

Page 15: ...Dual Band Wireless AC 9462 802 11ac 1x1 Bluetooth 5 0 Optional Qualcomm QCA9565 DW1707 802 11bgn Qualcomm QCA9377 802 11ac Dual Band 1x1 Wireless Adapter Bluetooth 4 1 Qualcomm QCA61x4A 802 11ac Dual Band 2x2 Wireless Adapter Bluetooth 4 1 Ports and connectors Table 13 Ports and connectors Feature Specifications Memory card reader One MicroSD card slot USB One USB 3 1 Gen1 port One USB 3 1 Gen1 Ty...

Page 16: ...nce Brightness typical 300 nits Refresh rate 60 Hz Horizontal viewing angle min 80 degrees Vertical viewing angle min 80 degrees Power consumption max 4 6 W Keyboard Table 15 Keyboard specifications Feature Specifications Number of keys United states and Canada 81 keys United Kingdom 82 Keys Japan 85 keys Size X 18 70 mm key pitch Y 18 05 mm key pitch Backlit keyboard Optional backlit and Non back...

Page 17: ...ing Supported 3 finger tap Invoke Cortana Supported 3 finger swipe up See all open windows Supported 3 finger swipe down Show the desktop Supported 3 finger swipe right or left Switch between open windows Supported 4 finger tap Invoke Action Center Supported 4 finger swipe right or left Switch virtual desktops Supported Fingerprint reader optional Table 18 Fingerprint reader specifications Feature...

Page 18: ...b Voltage 7 60 VDC Life span 300 discharge charge cycles Charging time when the computer is off approximate 4 hours Operating time Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Temperature range Operating 0 C to 35 C 32 F to 95 F Temperature range Storage 40 C to 65 C 40 F to 149 F Coin cell battery CR 2032 Power adapter Table 21 Pow...

Page 19: ...cifications Table 22 Sensor and control specifications Specifications 1 Free fall sensor on motherboard 2 Hall Effect Sensor Dimensions and weight Table 23 Dimensions and weight Feature Specifications Height Front Rear 16 80 mm 0 66 in 14 90 mm 0 59 in Wireless Wide Area Network WWAN 18 50 mm 0 73 in 16 50 mm 0 65 in Width 307 60 mm 12 11 in Depth 204 50 mm 8 05 in Weight Wireless Wide Area Networ...

Page 20: ...e 25 Security Feature Specifications Trusted Platform Module TPM 2 0 Integrated on the system board Firmware TPM Optional Windows Hello Support Yes optional fingerprint on power button Optional IR camera Cable lock Noble lock Dell Smartcard Keyboard Optional FIPS 140 2 certification for TPM Yes ControlVault 3 Advanced Authentication with FIPS 140 2 Level 3 Certification Yes for FPR SC and CSC NFC ...

Page 21: ...ise Dell Data Guardian Dell Encryption Enterprise Dell Encryption Personal Dell Threat Defense MozyPro or MozyEnterprise RSA NetWitness Endpoint RSA SecurID Access VMware Workspace ONE Absolute Endpoint Visibility and Control Technical specifications 21 ...

Page 22: ...o not have the Service Tag use the auto detect feature or manually browse for your notebook model 4 Click Drivers and Downloads 5 Select the operating system installed on your notebook 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your notebook 8 After the download is complete navigate to the folder where you saved the driver file 9 Double...

Page 23: ...nce System setup options Updating the BIOS in Windows System and setup password Boot menu Press F12 when the Dell logo appears to initiate a one time boot menu with a list of the valid boot devices for the system Diagnostics and BIOS Setup options are also included in this menu The devices listed on the boot menu depend on the bootable devices in the system This menu is useful when you are attempt...

Page 24: ...tions are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive if available SATA Hard Drive if available Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen System setup options NOTE Depending on the laptop and its installed devices the items list...

Page 25: ...ion Intel Hyper Threading Capable Displays whether the processor is Hyper Threading HT capable 64 Bit Technology Displays whether 64 bit technology is used Memory Information Memory Installed Displays the total computer memory installed Memory Available Displays the total computer memory available Memory Speed Displays the memory speed Memory Channel Mode Displays single or dual channel mode Memor...

Page 26: ...MM SS 24 hour format You can switch between 12 hour and 24 hour clock Changes to the time take effect immediately Enable SMART Reporting Enables or disables SMART Self Monitoring Analysis and Reporting Technology during computer startup to report hard drive errors Default OFF Enable Audio Enables or disables all integrated audio controller Default ON Enable Microphone Enables or disables microphon...

Page 27: ... or disables the touchscreen for the operating system NOTE Touchscreen will always work in the BIOS setup irrespective of this setting Default ON Table 30 System setup options Video menu Video LCD Brightness Brightness on battery power Sets the screen brightness when the computer is running on battery power Brightness on AC power Sets the screen brightness when the computer is running on AC power ...

Page 28: ...itive information Default Software Control SMM Security Mitigation Enables or disables additional UEFI SMM Security Mitigation protections Default OFF NOTE This feature may cause compatibility issues or loss of functionality with some legacy tools and applications Enable Strong Passwords Enables or disables strong passwords Default OFF Password Configuration Control the minimum and maximum number ...

Page 29: ...el TurboBoost mode of the processor If enabled the Intel TurboBoost driver increases the performance of the CPU or graphics processor Default ON Multi Core Support Changes the number of CPU cores available to the operating system The default value is set to the maximum number of cores Default All Cores Enable C State Control Enables or disables the CPU s ability to enter and exit low power states ...

Page 30: ... the computer to power up from the off state whenever the lid is opened Default ON Table 36 System setup options Wireless menu Wireless Wireless Switch Determines which wireless devices can be controlled by the Wireless Switch For Windows 8 systems this is controlled by an operating system drive directly As a result the setting does not affect the Wireless Switch behavior NOTE When both WLAN and W...

Page 31: ...method that provides virtualization for memory map I O Default ON Table 39 System setup options Maintenance menu Maintenance Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely identify a particular system Once set in BIOS the Asset Tag cannot be changed Service Tag Displays the Service Tag of the computer BIOS Recovery from Hard Drive Enables the computer to r...

Page 32: ...ear the system or BIOS passwords contact Dell technical support as described at www dell com contactdell NOTE For information on how to reset Windows or application passwords refer to the documentation accompanying Windows or your application Updating the BIOS in Windows It is recommended to update your BIOS System Setup when you replace the system board or if an update is available For laptops en...

Page 33: ...s can result in data loss or an unnecessary operating system re install For more information on this subject see Knowledge Article https www dell com support article sln153694 Updating your system BIOS using a USB flash drive If the system cannot load into Windows but there is still a need to update the BIOS download the BIOS file using another system and save it to a bootable USB Flash Drive NOTE...

Page 34: ... computer if it is not locked and left unattended NOTE System and setup password feature is disabled Assigning a system setup password You can assign a new System or Admin Password only when the status is in Not Set To enter the system setup press F2 immediately after a power on or re boot 1 In the System BIOS or System Setup screen select Security and press Enter The Security screen is displayed ...

Page 35: ...r the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the e...

Page 36: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link ...

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