• Ensure they are
within Bluetooth
range.
Touchscreen problem
Problems
Possible causes
Possible solutions
Touchscreen responds
slowly or improperly
• The screen is dirty.
• A protective cover
may prevent the
tablet from
recognizing your
inputs.
• Moisten a soft,
lint
‑
free cloth with
either water or a
display cleaner, and
wipe the surface of
the tablet until it is
clean. Do not allow
water from the cloth
to seep down to the
tablet ports or
buttons.
• Moisten a soft,
lint
‑
free cloth with
either water or a
display cleaner, and
wipe the surface of
the tablet until it is
clean. Do not allow
water from the cloth
to seep down to the
tablet ports or
buttons.
System problem
Problems
Possible causes
Possible solutions
Tablet does not turn on The battery is
completely discharged.
• Charge the tablet for
at least 4 hours.
• Press and hold the
power button for 2
seconds.
Tablet does not turn off
Press and hold the
power button for 10
seconds to forcefully
turn off the tablet.
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