Universal Serial Bus (USB) Specific Problems
Troubleshooting the Dell™ Soundbar
Troubleshooting the Card Reader
power saving mode.
press "+", "-" or "Menu" key, the message
" No Composite input signal " or
" No
Component input signal " will appear.
access the OSD to set Audio to "off " state.
No Input Signal when you press
the controls.
No picture, the LED light is blue. When you
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear.
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Check the signal source Make sure the Computer is not in power saving by moving the
mouse or pressing any key on the keyboard.
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Check to make sure Video Source to Composite or Component is powered and playing
video media.
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Check whether the signal cable is plugged in and seated properly. Re
-plug the signal cable
if necessary.
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Re-boot the computer or video player.
The monitor will not fill the entire
screen.
The picture can't fill the height or width of
the screen.
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Due to the non-standard formats of DVDs, the monitor may not show the full screen
pictures.
NOTE:
When choosing DVI-
D, DisplayPort, HDMI, Composite or Component video,
Auto Adjust
function is not available.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
USB interface is not working
USB peripherals are not working
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Check that your monitor is powered ON.
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Reconnect the upstream cable to your computer.
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Reconnect the USB peripherals (downstream connector).
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Switch off and then turn on the monitor again.
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Reboot the computer.
High Speed USB 2.0 interface is
slow.
High Speed USB 2.0 peripherals working
slowly or not at all.
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Check that your computer is USB 2.0 capable.
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Verify USB 2.0 source on your computer.
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Reconnect the upstream cable to your computer.
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Reconnect the USB peripherals (downstream connector).
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Reboot the computer.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Sound
Soundbar has power - power
indicator is on.
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Plug the audio line-in cable into the computer's audio out jack.
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Set all Windows volume controls to their maximum.
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Play some audio content on the computer (i.e., audio CD, or MP3).
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Turn the volume up.
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Clean and reseat the audio line-in plug.
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Test the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound
Computer's sound card is used
as the audio source.
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
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Set all Windows volume controls to their midpoints.
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Decrease the volume of the audio application.
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Turn the volume down.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound
Other audio source is used.
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
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Decrease the volume of the audio source.
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Turn the volume down.
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Clean and reseat the audio line-in plug.
Unbalanced Sound Output
Sound from only one side of
Soundbar
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio
source.
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Set all Windows audio balance controls (L-R) to their midpoints.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e., portable CD player).
Low Volume
Volume is too low
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Clear any obstructions between the Soundbar and the user.
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Turn the volume up to its maximum level.
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Set all Windows volume controls to their maximum.
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Increase the volume of the audio application.
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Test the Soundbar using another audio source (i.e., portable CD player).
