Dell Studio XPS 1340, Setup Manual

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34
Using Support Tools
System Messages
If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.
NOTE:
If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively,
you could see the Service Manual on the Dell
Support website at
support.dell.com
or see
“Contacting Dell” on page 47 for assistance.
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete the
boot routine some consecutive number of times
for the same error, see “Contacting Dell” on
page 47 for assistance.
CMOS checksum error — Possible system
board failure or real-time clock (RTC) battery
low. Replace the battery. See the Service
Manual on the Dell Support website at support.
dell.com or see “Contacting Dell” on page 47 for
assistance.
CPU fan failure — CPU fan has failed. Replace
the CPU fan. See the Service Manual on the Dell
Support website at support.dell.com .
Hard-disk drive failure
— Possible hard-disk
drive (HDD) failure during Power On Self Test
(POST), see “Contacting Dell” on page 47 for
assistance.
Hard-disk drive read failure
— Possible
hard-disk drive failure during HDD boot test, see
“Contacting Dell” on page 47 for assistance.
Keyboard failure — Keyboard has failed or the
keyboard cable is loose.
No boot device available — No bootable
partition on hard-disk drive, the hard-disk drive
cable is loose, or no bootable device exists.