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Dell SE2419HR, User Manual

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Dell SE2419HR User Manual Download Page 47

4.

NOTE: This box also appears during normal operation, when 
the video cable is disconnected or damaged.

your computer and the monitor.

If your monitor remains dark after you reconnect the cables, check 

your video controller and computer.

| 

Troubleshooting

47

Summary of Contents for SE2419HR

Page 1: ...Dell SE2419HR SE2719HR User s Guide Monitor Model SE2419 SE2 19 Regulatory model SE2419Hf SE2719Hf HR 7 HR ...

Page 2: ... to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 201 Rev A00 9 08 ...

Page 3: ...up the monitor 17 Connecting the stand 17 Package contents 20 Removing the stand 20 Operating your monitor 22 Turning on the monitor 22 Using the front panel controls 22 Using the On Screen Display OSD menu 24 43 45 Product features Using tilt Organizing cables Setting up your monitor Connecting your monitor Maintenance guidelines 16 19 Monitor specifications ...

Page 4: ...ting Self test Common problems Appendix 52 FCC notices U S Only and other regulatory information 52 Contacting Dell 5 4 Built in diagnostics Contents Pin assignments 5 46 46 2 3 Product specific problems 48 49 51 ...

Page 5: ...and see Contacting Dell if anything is missing Monitor Stand riser Stand base Power cable varies by country NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE To set up with any other stand see the documentation that shipped with the stand HDMI cable Component image Component description ...

Page 6: ...g and play capable if supported by your computer On Screen Display OSD adjustments for easy setup and screen optimization 0 5 W standby power when in the sleep mode Optimize eye comfort with a TÜV certified flicker free screen Possible long term effects if blue light emission from the monitor may cause damage to the eyes including eye fatigue or digital eye strain TÜV certified ComfortView feature...

Page 7: ...s Front view Label Description Use 1 Function buttons To access the On screen Display OSD menu and change the settings if required For more information see Using the front panel controls 2 2 1 Power On Off button with LED indicator To turn the monitor On or Off ...

Page 8: ...ls See this label if you need to contact Dell for technical support The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information 3 Regulatory information engraved List the regulatory approvals 5 Stand release button To release stand from monitor 4 Cable management slot To organize the cables Side view 5 4 With monitor st...

Page 9: ...tom view without monitor stand 2 3 1 Label Description Use 1 Power port To connect the monitor power cable 2 VGA port 3 HDMI port For connection to your computer using VGA cable For connection to your computer using HDMI cable ...

Page 10: ...pical Contrast ratio 1 000 to 1 typical 8 000 000 to 1 Dynamic Contrast Faceplate coating Anti glare with 3H hardness Backlight LED edgelight system 8 ms 5 ms Color depth 16 7 million colors Color gamut CIE 1931 72 Dell display manager compatibility Yes Connectivity One VGA port and one HDMI 1 4 HDCP 1 4 port Bezel width edge of monitor to active area 6 2 mm Top 6 2 mm Left Right 20 5 mm Bottom 6 ...

Page 11: ...0 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 VESA 1920 x 1080 67 5 60 0 148 5 R 7 R 30 kHz to 84 kHz automatic 48 Hz to 76 Hz automatic 1920 x 1080 at 60 Hz for VGA port 1920 x 1080 at 75 Hz for HDMI ...

Page 12: ...0 Hz 3 Hz 1 5 A 30A 120V AC Input 60A 240V AC Input Physical characteristics SE2419HR 186 8 mm 7 35 in Signal cable type Analog Digital D Sub VGA 15 pins HDMI 19 pins Dimensions with stand Height 413 6 mm 16 28 in Width 539 4 mm 21 24 in Depth 152 8 mm 6 02 in 323 1 mm 12 72 in 539 4 mm 21 24 in 46 4 mm 1 83 in Dimensions without stand Height Width Depth Model AC input voltage frequency current In...

Page 13: ...pation 99 0 BTU hour maximum 78 5 BTU hour typical Weight SE2719HR With packaging 5 59 kg 12 32 lb With stand assembly and cables 5 09 kg 11 22 lb Without stand assembly and cables 3 13 kg 6 90 lb 4 24 kg 9 35 lb Weight of stand assembly 0 59 kg 1 30 lb Environmental characteristics 12 192 m 40 000 ft SE2419HR 171 6 mm 6 76 in 249 0 mm 9 80 in 152 8 mm 6 02 in 176 7 mm 6 96 in 257 2 mm 10 13 in 18...

Page 14: ...nitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature NOTE Zero power consumption in off mode can only be achieved by disconnecting the power cable from the monitor Normal operation Active Active Active White 22 W maximum 17 W typical mode Inactive Inactive Blanked White Glowing Less than 0 5 W SE2419HR SE2719HR...

Page 15: ...No warranty as to accuracy or completeness is expressed or implied The OSD functions only in the normal operation mode When any button is pressed in the Active off mode one of the following messages will be displayed SE2419HR Activate the computer and the monitor to gain access to the OSD SE2719HR Dell 27 Monitor No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com SE271...

Page 16: ...w dell com support monitors Maintenance guidelines Cleaning your monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet CAUTION Read and follow the Safety Instructions before cleaning the monitor For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your screen lightly dampen a soft cle...

Page 17: ...he factory NOTE The following procedure is applicable for the stand that shipped with your monitor To attach the monitor stand 1 Align the stand riser bracket with the grooves at the back of the monitor 2 Connect the stand riser to the stand base and then tighten the screw on the stand base Setting up the monitor ...

Page 18: ...18 Setting up the monitor 3 Slide the stand assembly until it snaps into place ...

Page 19: ...nnect all cables to the computer at the same time It is recommended to route the cables through the cable management slot before you connect them to the monitor To connect your monitor to the computer 1 2 Connect VGA or HDMI cable from your monitor to the computer Connecting HDMI cable Connecting VGA cable Turn off your computer and disconnect the power cable ...

Page 20: ...ected to your monitor Removing the stand NOTE To prevent scratches on the screen when removing the stand ensure that the monitor is placed on a soft and clean surface To remove the stand 1 Place the monitor on a soft cloth along the desk 2 Tilt the stand downwards to access the release button ...

Page 21: ... 21 Setting up the monitor 3 Using a long screwdriver press the release button 4 Keeping the release button pressed pull the stand out ...

Page 22: ...the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed The following table describes the control buttons Control Buttons Description 1 Preset mode Use this button to choose from a list of preset modes 1 2 3 4 5 Operating your monitor ...

Page 23: ...ion 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK 4 Back Use the Back button to go back to the previous menu Exit 5 Power button with power status light OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings To turn the monitor on or off Solid white light indic...

Page 24: ... setting options As you move from one icon to another the option name is highlighted 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press and then use the and buttons according to the indicators on the menu to make your changes 6 Select the button to return to the main menu Brightness Contrast Dell 24 Monitor 75 75 Input Source Color...

Page 25: ...ightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The contrast function adjusts the degree of difference between darkness and lightness on the screen Use this option to control the brightness or contrast settings 75 75 75 75 Brightness Contrast Dell 24 Monitor Inp...

Page 26: ...Adjust does not occur if you press the button while there are no active video input signals or attached cables This option is only available when you are using the analog VGA connector Use this option to activate automatic setup and adjust menu Press to adjust the screen automatically Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Brightness Cont...

Page 27: ...to your monitor SE2419HR one VGA and one HDMI input VGA connector SE2719HR one VGA and one HDMI input VGA HDMI Auto Select On Reset Input Source Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust VGA HDMI Auto Select On Reset Input Source Brightness Contrast Dell 27 Monitor Input Source Color Display Others Personalize Menu Auto Adjust ...

Page 28: ...h to select the HDMI input source when using Auto Select Select Auto Select to scan for available input signals Reset Input Source Select this option to restore default input source HDMI connector When you select Preset Modes you can choose Standard ComfortView Movie FPS Game RTS Game RPG Game Warm Cool Custom Color from the list Preset Modes Input Color Format Standard Reset Color RGB Standard RG...

Page 29: ...ngs ideal for First Person Shooter games RTS Game Loads color settings ideal for Real Time Strategy games RPG Game Loads color settings ideal for Role Playing games Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Preset ...

Page 30: ...mat Reset Color ComfortView Movie FPS Game RTS Game Warm RPG Game Preset Modes Input Color Format Reset Color Custom Color Cool Brightness Contrast Dell 27 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Brightness Contrast Dell 27 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Standard Preset Modes Input Color Format Reset Color YPbPr RGB Brightness ...

Page 31: ...hift the color of the video image to green or purple This is used to adjust the desired skin tone color Use or Press to adjust the hue from 0 to 100 to increase the green shade of the video image Press to crease the purple shade of the video image NOTE Hue adjustment is available only when you select Movie FPS Game RTS Game or RPG Game preset modes in Preset Modes Input Color Format Reset Color YP...

Page 32: ... 100 Reset Display Normal Response Time Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Aspect Ratio Horizontal Position Vertical Position Wide 16 9 Sharpness 50 Pixel Clock Phase Dynamic Contrast Brightness Contrast Dell 27 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Reset Display Normal Response Time Brightness Contras...

Page 33: ...t only This feature can make the image look sharper or softer Use Phase VGA input only If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again Pixel Clock The Pixel Clock feature enables you to adjust image quality on your monitor to your preference Use or buttons to adjust for best image quality or to adjust the sharp...

Page 34: ... Reset all OSD settings to the factory preset values Language Language options set the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the or buttons from 0 to 100 Shortcut Key 1 Shortcut Key 2 Power Button LED Reset Personalization Brightn...

Page 35: ...ve to save energy Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset On ABCDEFG Off Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset On ABCDEFG Off Brightness Contrast Dell 27 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Di...

Page 36: ...hers Factory Reset Model Dell SE2719HR Input Source HDMI Current 1920x1080 60Hz Brightness Contrast Dell 27 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset On Off Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Display Info DDC CI LCD Conditioning Se...

Page 37: ...hers Factory Reset On ABCDEFG Off Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Service Tag Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset On Brightness Contrast Dell 24 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Off Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Res...

Page 38: ...ting menu to the factory default Factory Reset Reset all settings to the factory default Display Info DDC CI LCD Conditioning Reset Others Factory Reset On ABCDEFG Off Brightness Contrast Dell 27 Monitor Input Source Color Display Others Personalize Menu Auto Adjust Service Tag ...

Page 39: ...es the manual brightness adjustment is disabled SE2419HR SE2719HR Dell 24 Monitor SE2419HR To allow manual adjustment of brightness the Dynamic Contrast will be switched off Do you want to continue Yes No Dell 27 Monitor SE2719HR To allow manual adjustment of brightness the Dynamic Contrast will be switched off Do you want to continue Yes No ...

Page 40: ...SE2719HR Dell 24 Monitor SE2419HR Yes No The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Dell 27 Monitor SE2719HR Yes No The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function ...

Page 41: ...ing your monitor 41 When the monitor enters Power Save Mode the following message appears SE2419HR SE2719HR Dell 24 Monitor SE2419HR Entering Power Save Mode Dell 27 Monitor SE2719HR Entering Power Save Mode ...

Page 42: ... Save Mode after four minutes if left in this state SE2419HR See Troubleshooting for more information SE2719HR Dell 24 Monitor No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com SE2419HR SE2419HR Dell 27 Monitor No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com SE2719HR SE2719HR ...

Page 43: ...of the following methods to update the graphics driver Dell computer Go to www dell com support enter your service tag and download the latest driver NOTE If you are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics adapter that supports these resolutions 1 2 3 4 1 2 Setting up your monitor for your graphics card After installing the drivers for your graph...

Page 44: ...top of the window e g NVIDIA AMD Intel etc Refer to the graphic card provider website for updated driver for example www AMD com or www NVIDIA com After installing the drivers for your graphics adapter attempt to set the resolution to again NOTE If you are unable to set the recommended resolution please contact the manufacturer of your computer or consider purchasing a graphics adapter that suppor...

Page 45: ...45 Operating your monitor NOTE The stand is not attached when the monitor is shipped from the factory Using tilt You can tilt the monitor for the most comfortable viewing angle ...

Page 46: ...n both your computer and the monitor 2 Disconnect all video cables from the monitor This way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white SE2419HR Troubleshooting 46 SE2719HR Dell 24 Monitor No VGA Cable The display wi...

Page 47: ...ears during normal operation when the video cable is disconnected or damaged your computer and the monitor If your monitor remains dark after you reconnect the cables check your video controller and computer Troubleshooting 47 ...

Page 48: ... 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 1 on the bottom of the monitor again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue black white and text screens Built in diagnostics Your monitor has a built in diagnostic tool that helps you determin...

Page 49: ... Jittery video Reset the monitor to Factory Settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing pixels Cycle power On off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support monitors Stuck on pixels Cycle pow...

Page 50: ...itor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong color Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD...

Page 51: ...onitor No input signal when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the computer or video player The picture does not fill the entire screen Due to different video formats as...

Page 52: ...upport or customer service issues 1 Visit www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you WARNING For displays with glossy bezel ensure to pl...

Page 53: ...D Sub 15 pin connector Pin Number 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 DDC 5 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock Signal Assignment 53 Appendix ...

Page 54: ...A 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT Signal Assignment Appendix 54 ...

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