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Dell S2419HGF, User Manual

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Dell S2419HGF User Manual Download Page 13

 About your monitor   

│

  13

9

USB downstream 
ports

Connect your USB peripherals such as storage devices 
and printers.

 

NOTE: To use this port, you must connect 
the USB cable (shipped with your monitor) 
to the USB-upstream port on the monitor 
and to your computer.

10

USB BC1.2 
charging port

Connect to charge your USB device.

11

Headphone port

Connect to the headphone.

*Headphone usage is not supported for the audio line out port.

Summary of Contents for S2419HGF

Page 1: ...Monitor Model S2419HGF S2719DGF Regulatory Model S2419HGFc S2719DGFc Dell S2419HGF S2719DGF User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 08 Rev A00 ...

Page 3: ...olution specifications 15 Supported video modes 15 Preset display modes 16 Electrical specifications 18 Physical characteristics 19 Environmental characteristics 21 Power management modes 22 Plug and play capability 23 LCD monitor quality and pixel policy 23 Maintenance guidelines 23 Cleaning your monitor 23 Setting up the monitor 24 Connecting the stand 24 Connecting your monitor 26 ...

Page 4: ... Screen Display OSD menu 34 Accessing the OSD menu 34 OSD warning messages 47 Setting up your monitor 50 Setting the maximum resolution 50 If you have a Dell desktop or a Dell portable computer with internet access 50 If you have a non Dell desktop portable computer or graphics card 51 Using tilt 52 Troubleshooting 53 Self Test 53 Built in diagnostics 54 Common problems 55 Product specific problem...

Page 5: ... 5 FCC notices U S Only and other regulatory information 59 Contacting Dell 59 ...

Page 6: ...w Ensure that you have received all the components and see Contacting Dell for more information if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor S2419HGF Monitor S2719DGF Stand riser Stand base ...

Page 7: ... features include S2419HGF 60 97 cm 24 inch viewable area display measured diagonally 1920 x 1080 resolution plus full screen support for lower resolutions S2719DGF 68 47 cm 27 inch viewable area display measured diagonally 2560 x 1440 resolution plus full screen support for lower resolutions Dell monitors with selectable adaptive sync option AMD FreeSync or No Sync high refresh rates and a rapid ...

Page 8: ... Game and 3 additional game modes to personalize your preferences Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Tilt swivel pivot and height adjustment capabilities Security lock slot BFR PVC Reduced Its circuit boards are made from BFR PVC free laminates Arsenic Free glass and Mercury Free for the panel only High Dynamic Con...

Page 9: ...w S2419HGF S2719DGF 1 2 Control buttons Label Description Use 1 Function buttons Use the function buttons to adjust items in the OSD menu For more information see Using the control buttons 2 Power On Off button Use the power button to turn the monitor On and Off ...

Page 10: ...tory_compliance Raheen Business Park Limerick Ireland for EU Only CAN ICES 3 B NMB 3 B This device complies with part 15 of the FCC Rules Opera on is subject to the following two condi ons 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired opera on XXXXX XXXXXXXXXXXXXX R REM TPF S2719DGFc 㥐㦤㣄 ڊ 㐔㷡...

Page 11: ...urity lock purchased separately to prevent unauthorized movement of your monitor 3 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw screw not included 4 HDMI 1 4 port Connect your computer through a HDMI cable 5 DisplayPort 1 2 Connect your computer through a DisplayPort cable 6 Audio line out port Connect to either external active speakers or a sub woofer purchased sepa...

Page 12: ...tion Use 1 Power connector Connect the power cable shipped with your monitor 2 Security lock slot Secure your monitor using a security lock purchased separately to prevent unauthorized movement of your monitor 3 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw screw not included 4 HDMI 1 4 port Connect your computer through a HDMI cable 5 HDMI 2 0 port Connect your compu...

Page 13: ...ers NOTE To use this port you must connect the USB cable shipped with your monitor to the USB upstream port on the monitor and to your computer 10 USB BC1 2 charging port Connect to charge your USB device 11 Headphone port Connect to the headphone Headphone usage is not supported for the audio line out port ...

Page 14: ...e Overclock 1920x1080 120Hz HDMI 1 HDMI 2 DP 1920x1080 144Hz HDMI 1 HDMI 2 DP 2560x1440 60Hz HDMI 1 2560x1440 144Hz HDMI 2 DP 2560x1440 155Hz DP Pixel pitch 0 27675 mm 0 2331 mm Pixel per inch PPI 91 108 Viewing angle Horizontal Vertical 160 typical 170 typical Brightness 350 cd m typical Contrast ratio 1000 to 1 typical 8 000 000 to 1 Dynamic Contrast Faceplate coating Low haze with 3H hardness B...

Page 15: ... Bottom Security Security lock slot cable lock optional purchase Adjustability Height adjustable stand Tilt Swivel Pivot 130 mm 5 to 21 45 to 45 90 to 90 Resolution specifications Model S2419HGF S2719DGF Horizontal scan range 30 kHz to 140 kHz automatic 30 kHz to 230 kHz automatic Vertical scan range 40 Hz to 120 Hz automatic 40 Hz to 144 Hz automatic Maximum preset resolution 1920 x 1080 at 60 Hz...

Page 16: ... 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 VESA 1920 x 1080 67 5 60 0 148 5 VESA 1920 x 1080 274 3 119 9 137 1 VESA 1920 x 1080 332 9 143 9 1...

Page 17: ... 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 768 47 8 59 9 79 5 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 79 9 75 0 135 0 VESA 1600 x 1200 75 0 60 0 162 0 VESA 1680 x 1050 65 3 60 0 146 3 VESA 1920 x 1080 67 5 60 0 148 5 VESA 1920 x 1200 74 6 59 9 193 3 VESA 2048 x 1080 66 6 60 0 147 2 VESA 2560 x 1440 88 8 60 0 241 ...

Page 18: ... 0 HDCP 600 mV for each differential line 100 ohm input impedance per differential pair only for S2719DGF DisplayPort 1 2 600 mV for each differential line 100 ohm input impedance per differential pair AC input voltage frequency current 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 5 A NOTE The AC input current needs to be 1 5 A typical Inrush current No damage when cold start at 100 VAC 240 VAC ...

Page 19: ... mm 22 24 in Depth 177 0 mm 6 97 in Dimensions without stand Height 336 8 mm 13 26 in Width 565 0 mm 22 24 in Depth 50 0 mm 1 97 in Stand dimensions Height extended 400 8 mm 15 78 in Height compressed 353 4 mm 13 91 in Width 239 4 mm 9 43 in Depth 177 0 mm 6 97 in Weight Weight with packaging 7 55 kg 16 64 lb Weight with stand assembly and cables 5 29 kg 11 66 lb Weight without stand assembly no c...

Page 20: ... Depth 184 4 mm 7 26 in Dimensions without stand Height 361 6 mm 14 24 in Width 611 6 mm 24 08 in Depth 55 2 mm 2 17 in Stand dimensions Height extended 418 4 mm 16 47 in Height compressed 370 7 mm 14 60 in Width 244 4 mm 9 62 in Depth 184 4 mm 7 26 in Weight Weight with packaging 9 23 kg 20 35 lb Weight with stand assembly and cables 6 39 kg 14 09 lb Weight without stand assembly no cables 4 27 k...

Page 21: ...to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal dissipation 184 38 BTU hour maximum 85 36 BTU hour typical 290 23 BTU hour maximum 119 50 BTU hour typical ...

Page 22: ...n Normal operation Active Active Active White 54 W maximum 25 W typical Active off mode Inactive Inactive Blanked White Glowing Less than 0 3 W Switch off Off Less than 0 3 W S2719DGF VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 85 W maximum 35 W typical Active off mode Inactive Inactive Blanked White Glowing Less than...

Page 23: ...support monitors Maintenance guidelines Cleaning your monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet CAUTION Read and follow the Safety Instructions before cleaning the monitor For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your screen lightly dampen a soft clean cloth wi...

Page 24: ...itor If you are connecting a third party stand see the documentation that shipped with the stand To attach the monitor stand 1 Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it 2 Insert the stand base blocks fully into the stand slot 3 Lift the screw handle and turn the screw clockwise 4 After fully tightening the screw fold the screw handle fl...

Page 25: ...nitor 25 5 Attach the stand assembly to the monitor Fit the two tabs on the upper part of the stand to the groove on the back of the monitor Press the stand down till it snaps into place 1 2 6 Place the monitor upright ...

Page 26: ...nd to route the cables through the cable management slot before you connect them to the monitor To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the HDMI or DisplayPort cable from your monitor to the computer Connecting the HDMI and USB 3 0 cable S2419HGF HDMI USB HDMI 1 HDMI 2 HDMI USB S2719DGF HDMI 1 4 USB HDMI 2 0 USB HDMI 1 4 HDMI 2 0 HD...

Page 27: ...te USB 3 0 port on your computer See Bottom view for details 2 Connect the USB 3 0 peripherals to the downstream USB 3 0 ports on the monitor 3 Connect the power cables from your computer and monitor into a wall outlet Connecting the DP cable optional purchase S2419HGF HDMI 1 HDMI 2 S2719DGF HDMI 1 4 HDMI 2 0 ...

Page 28: ...28 Setting up the monitor Organizing cables Use the cable management slot to route the cables connected to your monitor ...

Page 29: ... surface NOTE The following procedure is applicable only for the stand that shipped with your monitor If you are connecting a third party stand see the documentation that shipped with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion along the desk 2 Press and hold the stand release button and then lift the stand off the monitor 1 2 1 ...

Page 30: ...30 Setting up the monitor ...

Page 31: ... monitor Press the button to turn on the monitor S2419HGF S2719DGF Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed 1 2 3 4 5 6 7 1 2 3 4 5 6 7 S2419HGF S2719DGF 1 5 2 3 4 7 6 Control buttons ...

Page 32: ...lizer menu 4 Brightness Contrast Use this button to activate Brightness Contrast Volume adjustment 5 Menu Use the Menu button to launch the On Screen Display OSD and select the OSD Menu See Accessing the OSD menu 6 Exit Use this button to go back to the main menu or exit the OSD main menu 7 Power On Off button with LED indicator Use the Power button to turn the monitor on and off Solid white light...

Page 33: ...s S2419HGF 1 2 3 4 S2719DGF 1 2 3 4 Control Buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button to confirm your selection in a menu 4 Back Use the Back button to go back to the previous menu ...

Page 34: ...rs Personalize Menu Audio Brightness Contrast Dell 24 Gaming Monitor S2419HGF 75 S2419HGF Input Source Display Others Personalize Menu Audio S2719DGF Game Brightness Contrast 75 75 Dell 27 Gaming Monitor S2719DGF 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the opti...

Page 35: ...ame Input Source Display Others Personalize Menu Audio Brightness Contrast S2419HGF Game Enhance Mode Overclock Off FreeSync Preset Modes Response Time Dark Stabilizer Hue Off On Standard Normal 0 Dell 24 Gaming Monitor S2419HGF Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 27 Gaming Monitor S2719DGF Game Enhance Mode Overclock Off FreeSync Preset Modes Response Tim...

Page 36: ...red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Game Enhance Mode Adjusts Game Enhance Mode to Off Timer Frame Rate or Display Alignment Overclock Allows you to operate the monitor at a higher refresh rate than specified by the panel specification NOTE Overclocking may cause screen flicker...

Page 37: ...of the video image NOTE Hue adjustment is available only when you select FPS RTS RPG mode Saturation This feature can adjust the color saturation of the video image Use and to adjust the saturation from 0 to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is available only when you select FPS...

Page 38: ...s Brightness adjusts the luminance of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 NOTE Manual adjustment of brightness is disabled when dynamic contrast is switched on Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and pres...

Page 39: ...Dell 27 Gaming Monitor S2719DGF HDMI 1 1 4 HDMI 2 2 0 Auto Select DP Reset Input Source On S2719DGF DP Select DP input when you are using the DP connector Push to select the DP input source HDMI 1 Select HDMI 1 input when you are using the HDMI 1 connector Push to select the HDMI 1 input source HDMI 2 Select HDMI 2 input when you are using the HDMI 2 connector Push to select the HDMI 2 input sourc...

Page 40: ...ect Ratio Adjusts the image ratio to Wide 16 9 4 3 or 5 4 Input Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI cable YPbPr Select this option if your DVD player supports only YPbPr output Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 24 Gaming Monitor S2419HGF I...

Page 41: ...ast provides higher contrast if you select game or movie preset mode Reset Display Select this option to restore default display settings Audio Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 24 Gaming Monitor S2419HGF Reset Audio Volume 50 S2419HGF Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 27 Gaming Monitor S2719DGF Reset Aud...

Page 42: ...tor S2719DGF Transparency Timer Language Reset Menu 60s English 20 Rotation S2719DGF Language Language options set the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Rotation Select this option to rotate the OSD Transparency Select this option to change the menu transparency by pressing the and buttons from 0 to 1...

Page 43: ...alization Off During Standby On During Active S2719DGF Shortcut Key 1 User can select one of the following Preset Modes Game Enhance Mode Overclock Freesync Dark Stabilizer Brightness Contrast Input Source Aspect Ratio Volume or Rotation to set the shortcut key 1 Shortcut Key 2 User can select one of the following preset modes Game Enhance Mode Overclock Freesync Dark Stabilizer brightness contrast...

Page 44: ... Monitor DellS2719DGF DDC CI LCD Conditioning Firmware Display Info Service Tag On Off Reset Others Factory Reset 13C108 6BU003L S2719DGF Display Info Press to display the information about the display Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 24 Gaming Monitor S2419HGF DDC CI LCD Conditioning Firmware Display Info Service Tag Reset Others Factory Reset Model ...

Page 45: ...t user experience and optimum performance of your monitor Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 24 Gaming Monitor S2419HGF DDC CI LCD Conditioning Firmware Display Info Service Tag On Off Reset Others Factory Reset S2419HGF Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 27 Gaming Monitor S2719DGF DDC CI LCD Conditioning Fi...

Page 46: ...et S2419HGF Game Input Source Display Others Personalize Menu Audio Brightness Contrast Dell 27 Gaming Monitor S2719DGF DDC CI LCD Conditioning Firmware Display Info Service Tag On Off Reset Others Factory Reset S2719DGF Firmware Display the version of the firmware about the display Service Tag Display the service tag number of the display Reset Other Reset all settings under the others setting men...

Page 47: ...w manual adjustment of brightness the Dynamic Contrast will be Yes No switched off Do you want to continue Dell 27 Gaming Monitor S2719DGF Before the DDC CI function is disabled the following message is displayed The function of adjusting display setting using PC application will be Yes No disabled Do you wish to disable DDC CI function Dell 24 Gaming Monitor S2419HGF The function of adjusting disp...

Page 48: ... If HDMI cable is not connected a floating dialog box as shown below appears The monitor will enter Power Save Mode after 4 minutes if left at this state Dell 24 Gaming Monitor S2419HGF No HDMI1 Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors Dell 27 Gaming Monitor S2719DGF No HDMI1 Cable The display will go into Power Save Mode in 4 minutes www dell com s...

Page 49: ...de after 4 minutes if left at this state Dell 24 Gaming Monitor S2419HGF No DP Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors Dell 27 Gaming Monitor S2719DGF No DP Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors See Troubleshooting for more information ...

Page 50: ...top or portable computer Go to www dell com support enter your computer s Service Tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers If you have a Dell desktop or a Dell portable com...

Page 51: ...op and click Personalization 3 Click Change Display Settings 4 Click Advanced Settings 5 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel and so on 6 Refer to the graphic card provider website for updated driver for example www ATI com OR www AMD com 7 After installing the drivers for your graphics adapter attempt to set the resolution t...

Page 52: ...52 Operating your monitor Using tilt NOTE The stand is not attached when the monitor is shipped from the factory 5 21 ...

Page 53: ...way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell 24 Gaming Monitor S2419HGF No HDMI1 Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors Dell 27 Gaming Monitor S2719DGF No HDM...

Page 54: ...o dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 3 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 3 on the bottom of the monitor again The color of the screen changes to red 6 Inspect the display for any abnormal...

Page 55: ...nd contrast controls using the OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected via the Input Source menu Poor Focus Eliminate video extension cables Reset the monitor to Factory Settings Factory Reset Change the video resolution to the correct aspect ratio Shaky Jitt...

Page 56: ...able connector Run the built in diagnostics Synchronization Problems Reset the monitor to Factory Settings Factory Reset Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Do not perform any troubleshooting steps Contact Dell imm...

Page 57: ... to RGB or YPbPr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power management modes Alternatively use a dynamically changing screensaver Video Ghosting or Overshooting Change the Response Time in ...

Page 58: ...SD menu is locked If yes press and hold the menu button for 10 seconds to unlock For more information see Lock No Input Signal when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset th...

Page 59: ...ur purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Visit www dell co...

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