Dell Precision 7730 Service Manual Download Page 3

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Contents

1 Working on your computer............................................................................................................................. 6

2 Technology and components..........................................................................................................................8

HDMI 2.0............................................................................................................................................................................. 8

HDMI 2.0 Features.......................................................................................................................................................8
Advantages of HDMI................................................................................................................................................... 8

USB features...................................................................................................................................................................... 9

USB Type-C........................................................................................................................................................................11

3 Removing and installing components............................................................................................................13

Removing SD card...................................................................................................................................................... 14
Installing SD card........................................................................................................................................................ 15

Battery cover.................................................................................................................................................................... 16

Removing the battery cover......................................................................................................................................16
Installing the battery cover........................................................................................................................................ 17

Battery............................................................................................................................................................................... 18

Removing the battery................................................................................................................................................ 18
Installing the battery.................................................................................................................................................. 20

Hard drive..........................................................................................................................................................................22

Removing the hard drive assembly..........................................................................................................................22
Installing the hard drive assembly............................................................................................................................ 23

Hard drive interposer board............................................................................................................................................25

Removing the hard drive interposer board............................................................................................................. 25
Installing the hard drive interposer board................................................................................................................25

Keyboard........................................................................................................................................................................... 26

Removing the keyboard............................................................................................................................................ 26
Installing the keyboard...............................................................................................................................................30

Contents

Summary of Contents for Precision 7730

Page 1: ...Dell Precision 7730 Service Manual Regulatory Model P34E Regulatory Type P34E001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 06 Rev A00 ...

Page 3: ... CThunderbolt 3 over Type CKey Features of Thunderbolt 3 over USB Type C 11 Thunderbolt Icons 12 3 Removing and installing components 13 Recommended tools 13 Screw size list 13 SD card 14 Removing SD card 14 Installing SD card 15 Battery cover 16 Removing the battery cover 16 Installing the battery cover 17 Battery 18 Removing the battery 18 Installing the battery 20 Hard drive 22 Removing the har...

Page 4: ...50 Installing the coin cell battery 51 Power connector port 51 Removing the power connector port 51 Installing the power connector port 53 Palm rest 55 Removing the palmrest 55 Installing the palmrest 58 Touchpad button 61 Removing the Touchpad buttons 61 Installing the Touchpad button 62 SIM card 63 Removing SIM card 63 Installing SIM card 64 Smart card cage 65 Removing the smart card cage 65 Ins...

Page 5: ...e 92 Display panel 93 Removing the display panel 93 Installing the display panel 95 Camera 97 Removing the camera 97 Installing the camera 98 eDP cable 99 Removing the eDP cable 99 Installing the eDP cable 100 Display bracket 101 Removing the display support bracket 101 Installing the display support bracket 102 4 Troubleshooting 104 Enhanced Pre Boot System Assessment ePSA diagnostics 104 Running...

Page 6: ...same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have ...

Page 7: ...r 8 Remove any installed ExpressCards or Smart Cards from the appropriate slots After working inside your computer After you complete any replacement procedure ensure that you connect external devices cards and cables before turning on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell c...

Page 8: ...heater applications Content Type Real time signaling of content types between display and source devices enabling a TV to optimize picture settings based on content type Additional Color Spaces Adds support for additional color models used in digital photography and computer graphics 4K Support Enables video resolutions far beyond 1080p supporting next generation displays that will rival the Digit...

Page 9: ...nt features Full duplex data transfers and support for new transfer types Backward USB 2 0 compatibility New connectors and cable The topics below cover some of the most commonly asked questions regarding USB 3 0 USB 3 1 Gen 1 Speed Currently there are 3 speed modes defined by the latest USB 3 0 USB 3 1 Gen 1 specification They are Super Speed Hi Speed and Full Speed The new SuperSpeed mode has a ...

Page 10: ...previously weren t USB territory like external RAID storage systems Listed below are some of the available SuperSpeed USB 3 0 USB 3 1 Gen 1 products External Desktop USB 3 0 USB 3 1 Gen 1 Hard Drives Portable USB 3 0 USB 3 1 Gen 1 Hard Drives USB 3 0 USB 3 1 Gen 1 Drive Docks Adapters USB 3 0 USB 3 1 Gen 1 Flash Drives Readers USB 3 0 USB 3 1 Gen 1 Solid state Drives USB 3 0 USB 3 1 Gen 1 RAIDs Op...

Page 11: ...er send or receive power And this power can be transferred at the same time the device is transmitting data across the connection This could spell the end of all those proprietary laptop charging cables with everything charging via a standard USB connection You could charge your laptop from one of those portable battery packs you charge your smartphones and other portable devices from today You co...

Page 12: ...ector and cables It is compact and reversible 2 Thunderbolt 3 supports speed up to 40 Gbps 3 DisplayPort 1 2 compatible with existing DisplayPort monitors devices and cables 4 USB Power Delivery Up to 130W on supported computers Key Features of Thunderbolt 3 over USB Type C 1 Thunderbolt USB DisplayPort and power on USB Type C on a single cable features vary between different products 2 USB Type C...

Page 13: ...ws 2 4 Screw size list Table 2 Precision 7730 Component Screw type Quantity Image Base cover M2 5X5 0 2 SSD thermal plate M 2 SSD card HDD Interposer board WLAN card WWAN Power connector port eDP bracket Display panel Smart card cage Palmrest HDD Interposer board holder LED board Display support bracket M2 0x3 0 4 4 1 1 1 1 1 4 2 6 3 1 6 FPC beam connector M2 0x3 0 2 4 Cell Battery 6 Cell Battery ...

Page 14: ...ly rear M2 5x6 0 2 Type C bracket HDD Interposer board M2 0x5 0 3 1 Display hinge Hinge cap M2 5x4 0 6 4 Keyboard M2 0x2 5 5 SD card Removing SD card 1 Follow the procedure in Before working inside your computer 2 Press the SD card in to release it from the system 3 Slide the SD card out of the system 14 Removing and installing components ...

Page 15: ...Installing SD card 1 Slide the SD card into its slot until it clicks into place Removing and installing components 15 ...

Page 16: ...procedure in Before working inside your computer 2 Remove the SD card 3 To remove the battery cover a Slide the battery cover release latch towards the unlock icon to release the battery cover 1 b Slide the battery cover outwards and lift the cover to remove it from the system 2 16 Removing and installing components ...

Page 17: ...ttery cover 1 To install the battery cover a Slide the battery cover into its slot until it clicks into place 1 b The release latch automatically springs back to the lock position 2 Removing and installing components 17 ...

Page 18: ...ure in Before working inside your computer 2 Remove the a SD card b battery cover 3 To remove the 6 cell battery a Disconnect the battery cable from the connector on the battery 1 b Remove the 3 M2 5x3 0 screws that secure the battery to the system 2 c Remove the battery away from the system 3 18 Removing and installing components ...

Page 19: ...attery a Disconnect the battery cable from the connector on the battery 1 b Remove the 2 M2 5x3 0 screws that secure the battery to the system 2 c Remove the battery away from the system 3 Removing and installing components 19 ...

Page 20: ...the 6 cell battery a Place the battery onto its slot in the system 1 b Replace the 3 M2 5x3 0 screws to secure the battery to the system 2 c Connect the battery cable to the connector in the battery 3 20 Removing and installing components ...

Page 21: ...ery a Place the battery onto its slot in the system 1 2 b Replace the 2 M2 5x3 0 screws to secure the battery to the system 3 c Connect the battery cable to the connector in the system board 4 Removing and installing components 21 ...

Page 22: ...g inside your computer 2 Remove the a SD card b battery cover 3 To remove hard drive assembly a Slide the hard drive release latch into the unlock position 1 b Remove the 4 M2 5x3 0 screws that secure the hard drive assembly to the system 2 c Flip up the tab at the end of the hard drive assembly 3 d Lift the hard drive assembly from the system 4 22 Removing and installing components ...

Page 23: ...f Remove the hard drive from the hard drive bracket Installing the hard drive assembly 1 To install the hard drive assembly a Place the hard drive to the hard drive bracket and replace the 4 M3 0x3 0 screws to secure the hard drive to the hard drive bracket Removing and installing components 23 ...

Page 24: ...ard drive assembly 2 d Replace the 4 M2 5x3 0 screws to secure the hard drive assembly to the system 3 e Slide the hard drive release latch into the lock position 4 2 Install the a battery cover b SD card 3 Follow the procedure in After working inside your computer 24 Removing and installing components ...

Page 25: ...ure the hard drive interposer board holder to the system 3 d Remove the hard drive interposer board holder from the system 4 Installing the hard drive interposer board 1 To install the hard drive interposer board a Align the hard drive interposer board holder into its position on the system 1 b Replace the 3 M2 0x3 0 screws to secure the hard drive interposer board holder to the system 2 c Place t...

Page 26: ...g the keyboard 1 Follow the procedures in Before working inside your computer 2 Remove the a SD card b battery cover c battery 3 To remove the keyboard a Lift the latch and disconnect the keyboard cable fingerprint cable and the fingerprint button cable from the connectors on the system board 26 Removing and installing components ...

Page 27: ...system at 90 angle c Using a plastic scribe pry the keyboard lattice starting from the recess points on the top edge 1 2 and work along the sides and bottom edge of the keyboard lattice Removing and installing components 27 ...

Page 28: ...d Lift the keyboard lattice away from the system 28 Removing and installing components ...

Page 29: ...that secure the keyboard to the palmrest 1 f Pry the bottom edge of the keyboard and than work along the left and right sides of the keyboard 2 3 4 g Slide and remove the keyboard from the system Removing and installing components 29 ...

Page 30: ...Installing the keyboard 1 To Install the keyboard a Align the keyboard and route the cables back through to the bottom of the compartment 30 Removing and installing components ...

Page 31: ...ss and align the keyboard to its compartment working along the left right and bottom edges 1 2 3 c Replace the 5 M2 0x2 5 screws to secure the keyboard to the palmrest 4 Removing and installing components 31 ...

Page 32: ...d Align the keyboard lattice to its position on the keyboard and ensure that the keyboard lattice clicks into its place 32 Removing and installing components ...

Page 33: ...nt 3 Install the a battery b battery cover c SD card 4 Follow the procedure in After working inside your computer Base cover Removing the base cover 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery 3 To remove the base cover a Remove the 2 M2 5X5 0 screws that secure the base cover to the system 1 b Slide the rubber feet towards the rea...

Page 34: ...ase cover 1 To install the base cover a Slide the base cover to align with the screw holes on the system 1 b Replace the 2 M2 5X5 0 screws to secure the base cover to the system 2 34 Removing and installing components ...

Page 35: ...rimary memory module 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d base cover 3 To remove primary memory module a Pry the retention clips away from the memory module until it pops up b Lift the memory module and remove it from the system Removing and installing components 35 ...

Page 36: ... primary memory module 1 To Install the primary memory module a Insert the memory module into the memory socket b Press the clips to secure the memory module to the system board 36 Removing and installing components ...

Page 37: ...omputer 2 Remove the a SD card b battery cover c battery d keyboard 3 To remove the secondary memory module a Remove the single M2 0x3 0 screw that secures the memory shield 1 b Slide and lift the memory shield from the memory module on the system 2 c Pry the retention clips away from the memory module until it pops up 3 d Lift the memory module and remove it from the system 4 Removing and install...

Page 38: ...secondary memory module a Insert the memory module into the memory socket 1 b Press the clips to secure the memory module to the system board 2 c Slide in the memory shield on the memory module 3 d Replace the single M2 0x3 0 screw to secure the memory shield to the memory module 4 38 Removing and installing components ...

Page 39: ...e a SD card b battery cover c battery d base cover 3 To remove the WWAN card a Remove the single M2 0x3 0 screw that secures the WWAN metal bracket to the system board 1 b Remove the WWAN metal bracket that secures the WWAN antenna cables 2 c Disconnect and unroute the WWAN antenna cables connected to the WWAN card 3 d Remove the WWAN card from the WWAN card slot in the system board 4 Removing and...

Page 40: ...rd 1 b Route the WWAN antenna cables through the routing channel c Connect the antenna cables to the connectors on the WWAN card 2 d Align the WWAN metal bracket above the WWAN card and replace the single M2 0x3 0 screw to secure the WWAN metal bracket to the system board 3 4 40 Removing and installing components ...

Page 41: ...ve the a SD card b battery cover c battery d base cover 3 To remove the WLAN card a Remove the single M2 0x3 0 screw that secures the WLAN metal bracket to the system board 1 b Remove the WLAN metal bracket that secures the WLAN antenna cables 2 c Disconnect and un route the antenna cables connected to the WLAN card 3 d Remove the WLAN card from the WLAN card slot in the system board 4 Removing an...

Page 42: ...rd 1 b Route the WLAN antenna cables through the routing channel c Connect the antenna cables to the connectors in the WLAN card 2 d Align the WLAN metal bracket above the WLAN card and replace the single M2 0x3 0 screw to secure the WLAN metal bracket to the system board 3 4 42 Removing and installing components ...

Page 43: ...orking inside your computer 2 Remove the a SD card b battery cover c battery d base cover NOTE Removal of base cover is required only to access the M 2 SSD module in slot 3 5 or 6 3 To remove the M 2 SSD module Slot 4 a Remove the single M2 0x3 0 screw that secures the SSD assembly to the system 1 b Pull the release latch to unlock the SSD assembly 2 c Remove the SSD assembly from the system 3 Rem...

Page 44: ...ve the M 2 SSD from the SSD holder 4 4 To remove the M 2 SSD module Slot 3 5 or 6 a Remove the single M2 0x3 0 screw that secures the thermal plate to the system 1 b Slide and remove the thermal plate 2 c Remove the single M2 0x3 0 screw that secures the M 2 SSD to the system board 3 d Remove the M 2 SSD from the system 4 NOTE Repeat the above steps for removal of other M 2 SSD installed 44 Removi...

Page 45: ...Removing and installing components 45 ...

Page 46: ...46 Removing and installing components ...

Page 47: ... plate above the M 2 SSD assembly 3 d Replace the single M2 0x3 0 screw to secure the thermal plate to the M 2 SSD assembly 4 e Align the M 2 SSD assembly into its slot in the system 1 f Slide the release latch to lock the M 2 SSD assembly into its slot 2 g Replace the single M2 0x3 0 screw to secure the M 2 SSD assembly to the system 3 2 To install the M 2 SSD module Slot 3 5 or 6 Removing and in...

Page 48: ...b Replace the single M2 0x3 0 screw to secure the M 2 SSD to the system board 2 c Place the thermal plate above the M 2 SSD module 3 d Replace the single M2 0x3 0 screw to secure the thermal plate to the M 2 SSD 4 48 Removing and installing components ...

Page 49: ...Removing and installing components 49 ...

Page 50: ...After working inside your computer Coin cell battery Removing the coin cell battery 1 Follow the procedures in Before working inside your computer 2 Remove the a SD card b battery cover c battery d base cover 3 To remove coin cell battery a Disconnect the coin cell battery cable from the system 1 b Pry and lift the coin cell battery from the system 2 50 Removing and installing components ...

Page 51: ...em 2 Install the a base cover b battery c battery cover d SD card 3 Follow the procedure in After working inside your computer Power connector port Removing the power connector port 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d base cover 3 To remove power connector port Removing and installing components 51 ...

Page 52: ...cures the power connector cable to the system and unroute the cable 2 3 c Remove the single M2 0x3 0 screw that secures the power connector cable metal bracket to the system 1 d Remove the metal bracket away from the system 2 e Lift the power connector port from the system 3 52 Removing and installing components ...

Page 53: ...all the power connector port a Connect the power connector port to the system 1 b Place the power connector cable metal bracket 2 c Replace the single M2 0x3 0 screw to secure the metal bracket to the system 3 Removing and installing components 53 ...

Page 54: ...ecure the power connector cable in place 1 e Route the cable through the routing channel and affix the adhesive tape 2 f Connect the power connector cable to the connector on the system board 3 54 Removing and installing components ...

Page 55: ...working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover 3 To remove the palmrest a Lift the latches and disconnect the touchpad and touchpad button cables from the connectors on the system board 1 b Remove the 15 M2 5x5 0 and the 2 M2 0x3 0 screws that secure the palmrest assembly in place 2 3 Removing and installing components 55 ...

Page 56: ...round and disconnect the system board cable and power button cable from the connectors on the system board 1 2 d Remove the 4 M2 0x3 0 screws that secure the palmrest to the system 3 56 Removing and installing components ...

Page 57: ...e Push the hole at the bottom of the system to release the palmrest from the bottom chassis Removing and installing components 57 ...

Page 58: ...t and remove the palmrest from the system Installing the palmrest 1 To install the palmrest a Align the palmrest on the system and press until it snaps in its place 1 2 58 Removing and installing components ...

Page 59: ...b Replace the 4 M2 0x3 0 screws to secure the palmrest to the system 1 c Connect the system board and power button cable to the connectors on the system board 2 3 4 Removing and installing components 59 ...

Page 60: ... the 15 M2 5x5 0 and the 2 M2 0x3 0 screws to secure the palmrest to the system 1 2 e Connect the touchpad and touchpad button cables to the connectors on the system board and lock the latch 3 60 Removing and installing components ...

Page 61: ... Touchpad buttons 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g palmrest 3 To remove touchpad buttons a Disconnect the touchpad cable from the touchpad 1 b Remove the 2 M2 0x3 0 screws that secure the touchpad buttons to the palmrest 2 Removing and installing components 61 ...

Page 62: ...1 To install the touchpad button a Place the touchpad button into its slot in the palmrest 1 b Replace the 2 M2 0x3 0 screws to secure the touchpad button to the palmrest 2 c Connect the touchpad button cable to the connector in the touchpad 3 62 Removing and installing components ...

Page 63: ...IM card 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d base cover 3 To remove SIM card a Slide the SIM card cover towards the rear of the system to unlock the SIM card cover 1 b Filp the SIM card cover from the botton edge 2 c Lift the SIM card from the SIM card compartment 3 Removing and installing components 63 ...

Page 64: ...tall the SIM card a Slide the SIM card into the SIM card compartment 1 b Snap the SIM card cover down 2 c Slide the SIM card cover towards the front of the system to lock the SIM card cover 3 64 Removing and installing components ...

Page 65: ... in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g palmrest 3 To remove power switch board a Disconnect the smart card cage cable from the connector on the system board 1 b Disconnect the touchpad button cable from the connector on the touchpad 2 c Pry the smart card cage cable Removing and installing components 65 ...

Page 66: ...tall the smart card cage a Place the smart card cage into its slot in the system 1 b Replace the 2 M2 0X3 0 screws to secure the smart card cage to the system 2 c Affix the smart card cable d Connect the touchpad button cable to the connector on the touchpad 3 e Connect the smart card cage cable to the connector on the system 4 66 Removing and installing components ...

Page 67: ...moving the speakers 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g palmrest 3 To remove the speaker a Disconnect the speaker cable from the system board 1 b Unroute the speaker cable and remove the cable from the routing channels Removing and installing components 67 ...

Page 68: ...tem 2 Installing the speakers 1 To install the speaker a Align the speakers along the slots on the system 1 b Route the speaker cable through the routing channels on the system c Connect the speaker cable to the connector on the system board 2 68 Removing and installing components ...

Page 69: ...ard 3 Follow the procedure in After working inside your computer LED board Removing the LED board 1 Follow the procedures in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g palmrest Removing and installing components 69 ...

Page 70: ...LED board to the system 2 d Remove the LED board from the system 3 Installing the LED board 1 To install the LED board a Align the LED board to its original position on the system 1 b Replace the single M2 0x3 0 screw to secure the LED board to the system 2 c Affix the LED board cable d Connect the LED board cable to the connector in the system board 3 70 Removing and installing components ...

Page 71: ...llow the procedure in After working inside your computer Heat sink assembly Removing the heat sink assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g palmrest Removing and installing components 71 ...

Page 72: ...on the system board 3 d Pry the adhesive tape that secures the display cable in place e Disconnect the two fan cables from the connector on the system board 4 5 f Loosen the 8 captive screws that secure the heat sink assembly to the system board 1 NOTE Remove the captive screws in the order stamped onto the heat sink next to the screws 1 2 3 4 5 6 7 8 g Lift the heat sink assembly 2 72 Removing an...

Page 73: ...h Slide and remove the heat sink assembly from the system Removing and installing components 73 ...

Page 74: ...the heat sink assembly in its slot on the system 1 b Tighten the 8 captive screws to secure the heat sink assembly to the system board 2 NOTE Tighten the captive screws in the order stamped onto the heat sink next to the screws 1 2 3 4 5 6 7 8 74 Removing and installing components ...

Page 75: ... display cable in place 1 d Place and align the display cable bracket above the display cable connector 2 e Replace the single M2 0x3 0 screw to secure the display cable bracket to the system board 3 f Connect the two fan cables to the connector on the system board 4 5 Removing and installing components 75 ...

Page 76: ... 3 Follow the procedure in After working inside your computer Graphics card Removing the graphics card 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g palmrest 76 Removing and installing components ...

Page 77: ...ms shipped with UMA GPU card do not have GPU power cable However for discrete models shipped with either a 128 MB or 256 MB VRAM GPU card you need to disconnect the GPU power cable before removing the GPU card Installing the graphics card 1 To Install the graphics card a Slide the graphics card into its original position in the system 1 b Replace the 3 M2 5x5 0 screws to secure the graphics card t...

Page 78: ...t the GPU power cable after installing the GPU card Install the a heat sink assembly b palmrest c base cover d hard drive e keyboard f battery g battery cover h SD card 3 Follow the procedure in After working inside your computer System board Removing the system board 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery 78 Removing and inst...

Page 79: ...sconnect the system board a Disconnect the power connector cable and battery cable from the connectors on the system board 1 2 b Remove the 3 M2 0x5 0 screws that secure the Type C USB bracket to the system 1 c Remove the Type C USB bracket from the system 2 d Disconnect the touchpad cable 3 speaker cable 4 and LED board cable 5 from the connectors on the system board Removing and installing compo...

Page 80: ...Remove the 2 M2 5x5 0 screws that secure the system board in place 1 f Lift the right side of the system board and remove the system board from the system chassis 2 3 80 Removing and installing components ...

Page 81: ...stem board 1 To install the system board a Align the system board into its original position on the system 1 2 b Replace the 2 M2 5x5 0 screws to secure the system board in place 3 Removing and installing components 81 ...

Page 82: ...ble 2 and touchpad cable 3 to the connectors on the system board d Place the Type C USB bracket onto its slot on the system 4 e Replace the 3 M2 0x5 0 screws to secure the Type C USB bracket to the system 5 82 Removing and installing components ...

Page 83: ...f Connect the power connector cable and battery cable to the connectors on the system board 1 2 Removing and installing components 83 ...

Page 84: ...h WLAN card i SIM card j base cover k hard drive l keyboard m battery n battery cover o SD card 3 Follow the procedure in After working inside your computer Display assembly Removing the display assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card 84 Removing and installing components ...

Page 85: ...x5 0 screws at the bottom of the system that secures the display assembly in place 1 b Unroute all the wireless antenna cables from the routing channels at the bottom of the system and next to the hinge caps 2 c Remove the 2 M2 5x6 0 screws at the rear of the system that secures the display assembly in place Removing and installing components 85 ...

Page 86: ...e the 4 M2 5x4 0 screws that secures the display hinge caps to the system 1 f Remove the display hinge caps from the system 2 g Remove the single M2 0x3 0 screw that secures the display cable bracket to the system board 1 86 Removing and installing components ...

Page 87: ...mbly 5 Installing the display assembly 1 To install display assembly a Align the display assembly into the slots on the system 1 b Route the wireless cable located next to the hinges c Affix the adhesive tape to secure the display cable in place 2 d Connect the display cable to the connector on the system board 3 e Place the display cable bracket and replace the single M2 0x3 0 screw to secure the...

Page 88: ...the system 1 2 g Close the display assembly and replace the 2 M2 5x6 0 screws at the rear of the system to secure the display assembly in place h Route all the wireless antenna cables to the routing channels at the bottom of the system and next to the hinge caps 1 88 Removing and installing components ...

Page 89: ...rd c WLAN card d base cover e hard drive f keyboard g battery h battery cover i SD card 3 Follow the procedure in After working inside your computer Display bezel Removing the display bezel 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery Removing and installing components 89 ...

Page 90: ...cess points at the bottom edge of the display bezel 1 b Pry the around the sides and top edge of the display bezel 2 3 4 Installing the display bezel 1 To install the display bezel a Place the display bezel on the display assembly b Press the edges of the display bezel until it clicks onto the display assembly 1 2 3 4 90 Removing and installing components ...

Page 91: ...over j SD card 3 Follow the procedure in After working inside your computer Display hinges Removing the display hinge 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g WWAN card h WLAN card Removing and installing components 91 ...

Page 92: ...he display hinges to the display assembly 1 b Remove the display hinges 2 Installing the display hinge 1 To install display hinge a Place the display hinge in its slot on the display assembly 1 b Replace the 6 M2 5x4 0 screws to secure the display hinge to the display assembly 2 92 Removing and installing components ...

Page 93: ...ery j battery cover k SD card 3 Follow the procedure in After working inside your computer Display panel Removing the display panel 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive f base cover g WWAN card Removing and installing components 93 ...

Page 94: ...e display assembly 1 b Lift the display panel and turn the display panel over to access the eDP cable 2 4 To remove display panel a Peel the adhesive tape to access the eDP cable 1 b Peel the adhesive tapes that secures the eDP cable 2 c Lift the metal tab and disconnect the eDP cable from the connector on the display panel 3 4 94 Removing and installing components ...

Page 95: ...play panel Installing the display panel 1 To install the display panel a Connect the eDP cable to the connector on the back of the display panel and affix the adhesive tape 1 2 3 4 Removing and installing components 95 ...

Page 96: ...b Align the display panel with the tabs on the display assembly c Replace the 4 M2 0X3 screws to secure the display panel to the display assembly 96 Removing and installing components ...

Page 97: ...rd drive h keyboard i battery j battery cover k SD card 3 Follow the procedure in After working inside your computer Camera Removing the camera 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard Removing and installing components 97 ...

Page 98: ...rs the camera module 1 b Disconnect the eDP cable from the camera module 2 c Carefully pry the camera module from the system 3 Installing the camera 1 To install the camera a Place the camera module in its slot on the system 1 b Connect the eDP cable to the camera module 2 c Affix the adhesive tape to cover the camera module 3 98 Removing and installing components ...

Page 99: ... drive i keyboard j battery k battery cover l SD card 3 Follow the procedure in After working inside your computer eDP cable Removing the eDP cable 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive Removing and installing components 99 ...

Page 100: ...e camera module 2 c Peel the eDP cable from the display cover and unroute the cable from the routing channels 3 d Remove the eDP cable from the system Installing the eDP cable 1 To install eDP cable a Route and affix the eDP cable on the display cover 1 b Connect the eDP cable to the connector on the camera module 2 c Affix the adhesive tape covering the camera module 3 100 Removing and installing...

Page 101: ...eyboard j battery cover k battery l SD card 3 Follow the procedure in After working inside your computer Display bracket Removing the display support bracket 1 Follow the procedure in Before working inside your computer 2 Remove the a SD card b battery cover c battery d keyboard e hard drive Removing and installing components 101 ...

Page 102: ...re the display support brackets to the display cover 2 c Remove the display support brackets from the display cover 3 Installing the display support bracket 1 To install the display support bracket a Place the display brackets onto its slot on the display cover 1 b Replace the 6 M2 0x3 0 screws to secure the display bracket to the display cover 2 c Affix the adhesive tape to cover the display supp...

Page 103: ...el c display bezel d display assembly e palmrest f WWAN card g WLAN card h base cover i hard drive j keyboard k battery l battery cover m SD card 3 Follow the procedure in After working inside your computer Removing and installing components 103 ...

Page 104: ...tests are performed Running the ePSA Diagnostics 1 Invoke diagnostics boot by either of the methods suggested above 2 Once on one time boot menu use up down arrow key to navigate to ePSA or diagnostics and press return key to launch Fn PWR will flash diagnostics boot selected on screen and launch ePSA diagnostics directly 3 On the boot menu screen select the Diagnostics option 4 Press the arrow in...

Page 105: ...M detected 2 4 memory memory failure RAM failure 2 5 memory invalid memory installed 2 6 system board chipset system board chipset error 2 7 display display failure 3 1 RTC power failure coin cell battery failure 3 2 PCI Video PCI Video card chip failure 3 3 BIOS recovery 1 recovery image nor found 3 4 BIOS recovery 2 recovery image found but invalid Battery status lights If the computer is connec...

Page 106: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link ...

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