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Manually Removing a Tape Cartridge 

If problem-determination procedures identify the tape drive as the source of the problem and you are unable to eject the tape cartridge using the eject 
button, reset the drive to recover the cartridge:  

1.

Press and hold the eject button for 10 seconds, then release. 

¡

The status light turns amber and the drive starts through its hardware test process.  

¡

When the hardware test completes, the status light turns green.  

¡

If a cartridge is in the drive the status light flashes green until the cartridge is rewound.  

¡

The status light turns solid green when the rewind is complete and the tape drive is ready.  

 

2.

To eject the cartridge, push the eject button one more time. If the tape cartridge still will not eject, contact trained service personnel for assistance.  

Please read all 

restrictions and disclaimers

Back to Contents Page

 

20 

14h 

Clean now 

Set when the tape drive detects that it 
needs cleaning. 

Clean the tape drive. See the Cleaning the Tape Mechanism 
section in "

Using the Tape Drive

." 

21 

15h 

Clean periodic 

Set when the drive detects that it needs 
routine cleaning. 

Clean the tape drive as soon as possible. The drive can continue 
to operate, but you should clean the drive soon. See the Cleaning 
the Tape Mechanism section in "

Using the Tape Drive

." 

22 

16h 

Expired clean 

Set when the tape drive detects a 
cleaning cartridge that has expired. 

Replace the cleaning cartridge. 

23 

17h 

Invalid cleaning 
tape 

Set when the drive expects a cleaning 
cartridge and the loaded cartridge is not 
a cleaning cartridge. 

Use a valid cleaning cartridge. 

30 

1Eh 

Hardware A 

Set when a hardware failure occurs that 
requires that you reset the tape drive to 
recover. 

If resetting the drive does not recover the error, use the error 
code from the single-character display, library user interface, or 
SCSI drive sense data. See "

Descriptions and Corrective Actions

." 

31 

1Fh 

Hardware B 

Set when the tape drive fails its internal 
self tests. 

Use the error code on the single-character display, library user 
interface, or SCSI drive sense data. See "

Descriptions and 

Corrective Actions

." 

32 

20h 

Interface 

Set when the tape drive detects a 
problem with the SCSI, Fibre Channel, or 
LDI (RS-422) interface. 

Locate error code 8 or 9 in "

Descriptions and Corrective Actions

." 

33 

21h 

Eject media 

Set when a failure occurs that requires 
you to unload the cartridge from the 
drive. 

Unload and reload the tape cartridge. 

34 

22h 

Download fail 

Set when a field microcode replacement 
(FMR) image is unsuccessfully 
downloaded to the tape drive via the 
SCSI interface. 

Ensure that it is the correct image. Download the FMR image 
again. 

36 

24h 

Drive temperature 

Set when the drive's temperature sensor 
indicates that the drive's temperature is 
exceeding the recommended 
temperature of the system (see 
"

Specifications

"). 

See error code 1 in "

Descriptions and Corrective Actions

." 

37 

25h 

Drive voltage 

Set when the drive detects that the 
externally supplied voltages are either 
approaching the specified voltage limits 
or are outside the voltage limits (see 
"

Specifications

"). 

See error code 2 in "

Descriptions and Corrective Actions

." 

39 

27h 

Diagnostics 
required 

Set when the drive detects a failure that 
requires diagnostics to isolate the 
problem. 

See error code 6 in "

Descriptions and Corrective Actions

." 

51 

33h 

Tape directory 
invalid at unload 

Set when the tape directory on the tape 
cartridge that was previously unloaded is 
corrupted. The file-search performance is 
degraded. 

Rebuild the tape directory by reading all the data. 

52 

34h 

Tape system area 
write failure 

Set when the tape cartridge that was 
previously unloaded could not write its 
system area successfully. 

Copy the data to another tape cartridge, then discard the old 
cartridge. 

53 

35h 

Tape system area 
read failure 

Set when the tape system area could not 
be read successfully at load time. 

Copy the data to another tape cartridge, then discard the old 
cartridge. 

NOTE: Allow at least 10 minutes for the rewind process to complete.

NOTICE: If you are not a trained service person, do not attempt to open the drive for repairs as this will void your warranty. 

Summary of Contents for PowerVault 110T LTO3

Page 1: ...autions and regulatory approvals and certifications is provided by the supplier and has not been independently verified or tested by Dell Dell cannot be responsible for damage caused as a result of either following or failing to follow these instructions All statements or claims regarding the properties capabilities speeds or qualifications of the part referenced in this document are made by the s...

Page 2: ...ly 8 which are treated as a unit and represent a character A byte is a fundamental unit of data C C See Celsius capacity The amount of data that can be contained on storage media and expressed in bytes cartridge See tape cartridge cartridge door On a tape cartridge the hinged barrier that can be opened to access or closed to protect the magnetic tape within the cartridge cartridge memory See LTO c...

Page 3: ...or codes The codes identify errors that pertain to the drive F F See Fahrenheit Fahrenheit F Of or relating to a temperature scale that registers the freezing point of water as 32 degrees and the boiling point as 212 degrees at one atmosphere of pressure file A named set of records that are stored or processed as a unit firmware The proprietary code that is usually delivered as part of an operatin...

Page 4: ...grasped by a threading mechanism which pulls the pin and the tape out of the cartridge across the drive head and onto a takeup reel The head can then read or write data from or to the tape LED See light emitting diode light emitting diode A semiconductor diode that emits light when subjected to an applied voltage and that is used in an electronic display Linear Tape Open LTO A type of tape storage...

Page 5: ...e drive the connector to which the internal power cable of an enclosure connects power cord A cable that connects a device to a source of electrical power power off To remove electrical power from a device power on powered on 1 To apply electrical power to a device 2 The state of a device when power has been applied to it R read To acquire or interpret data from a storage device from a data medium...

Page 6: ... MBps software Programs procedures rules and any associated documentation pertaining to the operation of a computer system speed matching A technique used by the tape drive to dynamically adjust its native uncompressed data rate to the slower data rate of a server Speed matching improves system performance and reduces backhitch status light Located at the front of the tape drive an LED that can be...

Page 7: ...ke a permanent or transient recording of data in a storage device or on a data medium write protected Applicable to a tape cartridge the condition that exists when some logical or physical mechanism prevents a device from writing on the tape in that cartridge write protect switch Located on the tape cartridge a switch that prevents accidental erasure of data Pictures of a locked and unlocked padlo...

Page 8: ...igure 2 shows a front view of the separately purchased external model of the tape drive Figure 1 Front View Internal Model Figure 2 Front View External Model SCSI Bus Interface These tape drives are designed to operate on an Ultra160 low voltage differential LVD SCSI bus with a burst transfer rate of 160 MB per second The interface is backward compatible with older SCSI technology The tape drive c...

Page 9: ...e described in detail in Using the Tape Drive Color or Condition of Status Light Meaning Off The tape drive has no power or is powered off Green Solid The tape drive is powered on and in an idle state Green Flashing One of the following applies l If the light flashes less than once per second the tape drive is in sleep mode l If the light flashes less than once per second the tape drive contains a...

Page 10: ... Tape Drive 1 SCSI connector 2 SCSI ID connector 3 Power connector Figure 5 Rear Panel of External Tape Drive 1 SCSI address switch 2 Power receptacle 3 External SCSI connectors Please read all restrictions and disclaimers Back to Contents Page ...

Page 11: ...ns provided in the Dell documentation for your system Mounting Hardware Most systems use trays or rails to mount the tape drive For some systems no tray or rails are required Devices simply slide into the system s chassis and are fixed with screws Installing the Drive Step By Step Instructions Step 1 Unpacking the Drive Unpack the tape drive and store the packaging You may need the packaging if yo...

Page 12: ...ct the jumpers to the pins that are shaded Spare jumpers will be on the pin array itself but only attached to a single pin Figure 2 SCSI Connector Pins Step 4 Preparing the Mounting Bay in Your System Refer to your system s documentation for instructions on how to prepare the mounting bay to receive the tape drive Step 5 Attaching Mounting Hardware If your system requires special rails or other ha...

Page 13: ...internal power supply to the power connector as shown in Figure 5 number 1 Attach a spare SCSI cable on the system s SCSI ribbon cable to the SCSI connector as shown on Figure 5 number 2 Figure 5 Attach Power and SCSI Cables 1 Power cable 2 SCSI cable Step 8 Securing the Drive The tape drive can be mounted several ways Ensure that you have the proper mounting rails or drive mounting sled and the c...

Page 14: ...ctor 68 pins If your system or host bus adapter is equipped with a very high density VHD wide SCSI connector you will need to order a 68 pin HD to VHD converter or 68 pin HD to VHD cable Installing the Drive Step By Step Instructions Step 1 Setting the SCSI ID Your tape drive is shipped with a default SCSI ID of 6 but it can be assigned any unused ID between 0 and 15 Do not use SCSI ID 7 which is ...

Page 15: ...e bottom of the drive Step 4 Connecting the SCSI Cable Perform a normal system shutdown and turn off the system and any connected peripherals Ensure that the tape drive is plugged into an electrical outlet If the tape drive is the only device on the SCSI bus attach one end of the SCSI cable to the system Attach the other end of the SCSI cable to either SCSI connector on the rear panel of the tape ...

Page 16: ...Device 4 Right click the IBM Ultrium TD3 SCSI Sequential Device listing click Uninstall and then click OK to confirm that you want to remove the device 5 Right click the topmost item in the menu structure in the right half of the Computer Management window A pop up window displays 6 Click Scan for Hardware Changes Windows 2003 scans for the Dell PowerVault 110T LTO 3 drive If a wizard pops up at t...

Page 17: ...ape Drive User s Guide See the User s Operating Guide supplied with your Tape Backup application For the latest supported software versions go to support dell com or visit the support site of your backup software vendor Please read all restrictions and disclaimers Back to Contents Page ...

Page 18: ... in Height 12 5 cm 4 92 in Weight 6 45 kg 14 2 lb Power Requirements AC line voltage 100 240 VAC Line frequency 50 60 Hz auto ranging Line current at 100 VAC 0 58 A Line current at 240 VAC 0 24 A Performance Interface Ultra160 LVD SCSI Recording format LTO Ultrium Generation 3 Media LTO Ultrium Capacity 400 GB native 800 GB compressed assuming 2 1 compression Data transfer rate Native 80 MB sec at...

Page 19: ...ly current for 12 VDC 4 5 A for 2 ms49 2 W instantaneous power by the power supply Power Usage Idle mode with no cartridge 10 W Idle mode with a cartridge loaded 12 W Reading and writing at 6 22 m s 28 W Performance Interface Ultra160 LVD SCSI Recording format LTO Ultrium Generation 3 Media LTO Ultrium Capacity 400 GB native 800 GB compressed assuming 2 1 compression Data transfer rate native 80 M...

Page 20: ... function flashes the drive runs diagnostics for approximately 90 seconds then flashes When flashes the drive is waiting for a cartridge 5 Within 60 seconds insert a scratch data cartridge that is not write protected or the tape drive exits maintenance mode After you insert the cartridge flashes and the test begins If the diagnostic completes successfully it begins again and runs for a maximum of ...

Page 21: ...that require a scratch tape cartridge that is not write protected Function Code E Test Cartridge Media Causes the tape drive to perform a Write Read test on the edge bands to ensure that a suspect cartridge and its magnetic tape are acceptable The tape drive takes approximately 15 minutes to run one loop of the test The test loops ten times before completing l If no error is detected the test begi...

Page 22: ...ashes the drive is waiting for a cartridge Within 60 seconds insert a scratch data cartridge or the tape drive exits maintenance mode After you insert the cartridge flashes and the test begins If no error is detected the test begins again and runs for a maximum of ten times Each loop takes approximately 10 minutes to run After the tenth loop the test stops and the drive automatically exits mainten...

Page 23: ...e tape drive or you may lose the dump data The single character display clears if you power off the drive Code Cause and Action No error occurred and no action is required This code displays l When power is cycled turned off then on to the tape drive l When diagnostics have finished running and no error occurred NOTE The single character display is blank during normal operation of the tape drive C...

Page 24: ...into the other drive and retry the operation If the operation fails discard the defective cartridge If the operation succeeds insert a scratch cartridge into the first drive and run the tape drive diagnostics see Function Code 1 in Selecting a Diagnostic or Maintenance Function n If the diagnostics fail contact Dell technical support n If the diagnostics succeed the error was temporary l If anothe...

Page 25: ...ion that caused the error after each replacement 4 If the problem persists contact Dell technical support Fixing an Intermittent Error With Multiples Drives on a SCSI Bus Refer to the system s error logs to determine which tape drive is the source of the problem l If only one tape drive is reporting a SCSI failure contact Dell technical support l If multiple tape drives are reporting SCSI failures...

Page 26: ...tioning error where isolation is uncertain and failure could be due to a faulty tape cartridge or to faulty drive hardware If Flag 9 is also set make sure that the write protect switch is set so that data can be written to the tape see the Setting the Write Protect Switch section in Using the Tape Drive If Flag 4 is also set the cartridge is defective Replace the tape cartridge If Flag 4 is not se...

Page 27: ...sts Use the error code on the single character display library user interface or SCSI drive sense data See Descriptions and Corrective Actions 32 20h Interface Set when the tape drive detects a problem with the SCSI Fibre Channel or LDI RS 422 interface Locate error code 8 or 9 in Descriptions and Corrective Actions 33 21h Eject media Set when a failure occurs that requires you to unload the cartr...

Page 28: ... the label area of the cartridge Never use nonstandard labels and never stick anything to the cartridge other than in the label area The tape drive uses the following cartridge types l LTO Ultrium 100 GB Data Cartridge Generation 1 l LTO Ultrium 200 GB Data Cartridge Generation 2 l LTO Ultrium 400 GB Data Cartridge Generation 3 l LTO Ultrium Universal Cleaning Cartridge l LTO Ultrium 400 GB WORM D...

Page 29: ... ejects the cartridge The status light flashes green while the tape rewinds then goes out before the cartridge partially ejects 3 After the cartridge partially ejects grasp the cartridge and remove it Whenever you unload a tape cartridge the tape drive writes any pertinent information to the cartridge memory Setting the Write Protect Switch on Tape Cartridges The position of the write protect swit...

Page 30: ...l Ensure that all surfaces of a cartridge are dry before inserting it l Do not expose the cartridge to moisture or direct sunlight l Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds for example terminals motors video equipment X ray equipment or fields that exist near high current cables or power supplies Such exposure can cause the loss of recorded ...

Page 31: ... each tape drive Do not use swabs or other means of cleaning the heads The cleaning cartridge uses a special tape to clean the tape heads Though the number may vary according to the manufacturer the universal cleaning cartridge is generally valid for 50 cleanings If the cleaning cartridge is ejected immediately then it has expired or it is not a supported cleaning cartridge Discard it and use a ne...

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