Table 39. System Logs (continued)
Option
Description
The options are:
●
Keep
- This option is enabled by default.
●
Clear
Updating the BIOS in Windows
Prerequisites
It is recommended to update your BIOS (System Setup) when you replace the system board or if an update is available.
About this task
NOTE:
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS
update is completed.
For more information about this subject, see Knowledge Article:
How to Enable or Disable BitLocker with TPM in Windows
.
Steps
1. Restart the computer.
2. Go to
Dell.com/support
.
●
Enter the
Service Tag
or
Express Service Code
and click
Submit
.
●
Click
Detect Product
and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click
Choose from all products
.
4. Choose the
Products
category from the list.
NOTE:
Choose the appropriate category to reach the product page.
5. Select your computer model and the
Product Support
page of your computer appears.
6. Click
Get drivers
and click
Drivers and Downloads
.
The Drivers and Downloads section opens.
7. Click
Find it myself
.
8. Click
BIOS
to view the BIOS versions.
9. Identify the latest BIOS file and click
Download
.
10. Select your preferred download method in the
Please select your download method below
window, click
Download File
.
The
File Download
window appears.
11. Click
Save
to save the file on your computer.
12. Click
Run
to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Updating BIOS on systems with BitLocker enabled
CAUTION:
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will
not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known, this can result in data loss or an
unnecessary operating system reinstall. For more information about this subject, see Knowledge Article:
Updating the BIOS on Dell Systems With BitLocker Enabled
System setup
37
