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Contents

About your monitor ................................................................ 5

Package contents .......................................................................................5

Product features .........................................................................................6

Monitor specifications ............................................................................... 7

Universal Serial Bus (USB) Interface .....................................................16

Identifying parts and controls ................................................................18

Plug and play capability .......................................................................... 21

LCD monitor quality and pixel policy ................................................... 21

Maintenance guidelines .......................................................................... 21

Setting up the monitor .........................................................22

Attaching the stand ..................................................................................22

Connecting your monitor ......................................................................23

Removing the monitor stand .................................................................27

Wall Mounting (Optional) .......................................................................27

Summary of Contents for P4317Q

Page 1: ...Model No P4317Q Regulatory model P4317Qc User s Guide Dell P4317Q ...

Page 2: ...text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protect...

Page 3: ...s 7 Universal Serial Bus USB Interface 16 Identifying parts and controls 18 Plug and play capability 21 LCD monitor quality and pixel policy 21 Maintenance guidelines 21 Setting up the monitor 22 Attaching the stand 22 Connecting your monitor 23 Removing the monitor stand 27 Wall Mounting Optional 27 ...

Page 4: ...r monitor 45 Setting the maximum resolution 45 Using tilt 46 Troubleshooting 47 Self test 47 Built in diagnostics 48 Common problems 49 Product specific problems 51 Universal Serial Bus USB specific problems 52 Mobile high definition link MHL specific problems 52 Appendix 53 FCC notices U S Only and other regulatory information 53 Contacting Dell 53 ...

Page 5: ...tacting Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand riser Stand base 3 2 VESA cover Power cable varies by countries HDMI cable ...

Page 6: ...m 42 51 inch viewable area display measured diagonally 3840 x 2160 resolution plus full screen support for lower resolutions Plug and play capability if supported by your system VGA and HDMI MHL and DP and mDP connectivity makes it simple and easy to connect with legacy and new system Build in Speaker 8W x 2 On Screen Display OSD adjustments for ease of set up and screen optimization Software and ...

Page 7: ... Viewing angle vertical horizontal 178 178 typical Brightness 350 cd m typical Contrast ratio 1000 to 1 typical Aspect Ratio 16 9 Display screen coating Anti Glare with 2H hardness Backlight Technology white LED edgelight system Response time 8 ms Color depth 1 06 Billion colors PIP PBP Yes Connectivity 1 x DP 1 2 1 x mDP 1 2 2 x HDMI 1 4 MHL 1 x VGA 1 x USB 3 0 port Upstream 4 x USB 3 0 port 1 x ...

Page 8: ...requency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1440 x 900 55 5 60 0 88 8 VESA 1440 x 900 70 1 75 0 136...

Page 9: ...z or 60 Hz 3 Hz 2 A Inrush current 120 V 30 A Max 240 V 60 A Max Physical characteristics Model P4317Q Signal cable type Analog detachable D Sub 15 pins Digital detachable HDMI 19 pins Digital detachable mDP 20 pins Digital detachable DP 20 pins Dimensions with stand Height 658 0 mm 25 90 in Width 973 1 mm 38 31 in Depth 250 0 mm 9 84 in Dimensions without stand Height 566 4 mm 22 29 in Width 973 ...

Page 10: ... Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F 20 C to 60 C 4 F to 140 F Shipping Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal dissipation 494 9 BTU hour maximum 238 9 BTU hour typi...

Page 11: ...er Indicator Power Consumption Normal operation Active Active Active White 160 W maximum 70 W typical Active off mode Inactive Inactive Blanked White Glowing Less than 0 3 W Switch off Off Less than 0 3 W Speaker specifications Model P4317Q Speaker rated power 2 x 8 W Frequency Response 200 Hz 16 kHz Impedance 6 ohm The OSD functions only in the normal operation mode When any button is pressed in ...

Page 12: ...ents VGA connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5V 3 3V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 13: ... T M D S Data 2 Shield 3 T M D S Data 2 4 T M D S Data 1 5 T M D S Data 1 Shield 6 T M D S Data 1 7 T M D S Data 0 8 T M D S Data 0 Shield 9 T M D S Data 0 10 T M D S Clock 11 T M D S Clock Shield 12 T M D S Clock 13 CEC 14 Reserved N C on device 15 SCL 16 SDA 17 DDC CEC Ground 18 5V Power 19 Hot Plug Detect ...

Page 14: ...ector 1 19 2 20 Pin Number 20 pin Side of the Connected Signal Cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 GND 19 Re PWR 20 3 3V DP_PWR ...

Page 15: ...tor 1 19 2 20 Pin Number 20 pin Side of the Connected Signal Cable 1 GND 2 Hot Plug Detect 3 ML3 n 4 GND 5 ML3 n 6 GND 7 GND 8 GND 9 ML2 n 10 ML0 n 11 ML2 p 12 ML0 p 13 GND 14 GND 15 ML1 n 16 AUX P 17 ML1 p 18 AUX N 19 GND 20 3 3V DP_PWR ...

Page 16: ...atible Transfer Speed Data Rate Power Consumption Super speed 5 Gbps 4 5 W Max each port High speed 480 Mbps 4 5 W Max each port Full speed 12 Mbps 4 5 W Max each port Up to 1 5A on USB downstream port port with battery icon with BC1 2 compliance devices or normal USB devices USB Upstream Connector Pin Number 9 pin Side of the Connector 1 VCC 2 D 3 D 4 GND 5 SSTX 6 SSTX 7 GND 8 SSRX 9 SSRX ...

Page 17: ...harging Port the port with battery icon supports current charging capability if the device is BC1 2 compatible NOTE USB 3 0 functionality requires a USB 3 0 capable computer NOTE The monitor s USB interface works only when the monitor is on or in the power save mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality ...

Page 18: ...escription 1 Function buttons For more information see Operating your monitor 2 Power on off button with LED indicator NOTE For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces ...

Page 19: ...3A 1 6A for Mexico Consumo de energía XXX Wh Consumo de energía en modo de espera XXX Wh Made in China сделанный в Китай Fabriqué en Chine Ё ࠊ䗴 Ё 㻑䗴 1 Back View with monitor stand Label Description Use 1 VESA mounting holes behind attached VESA Cover 1 100 mm x 100 mm 2 200 mm x 200 mm Wall mount monitor using the compatible wall mount kits for the specific VESA mounting holes 2 Regulatory label L...

Page 20: ...er to the monitor using a DP to DP cable 7 VGA port To connect your computer to the monitor using a VGA cable 8 Audio Line In port Connects the audio cable optional purchase from the source device to the monitor 9 Headphone Out port Connect to external headphone optional purchase 10 USB upstream port Connect the USB cable that comes with your monitor to the computer Once this cable is connected yo...

Page 21: ...ce guidelines Cleaning your monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet CAUTION Read and follow the Safety instructions before cleaning the monitor For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If po...

Page 22: ...fer to the respective stand setup guide for setup instructions NOTE The stand is detached when the monitor is shipped from the factory NOTE The following steps are applicable for a monitor with a stand 1 3 2 To attach the monitor stand 1 Attach the monitor stand 2 To tighten the four screws 3 Attach the VESA cover ...

Page 23: ...ty instructions NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the HDMI MHL mDP DP VGA audio USB 3 0 cable from your monitor to the computer Connecting the HDMI cable Connecting the MHL cable sold separately ...

Page 24: ...24 Setting up the monitor Connecting the black DP mDP to DP cable Connecting the black DP DP to DP cable Connecting the VGA cable sold separately ...

Page 25: ...1 Connect the upstream USB 3 0 port cable supplied to an appropriate USB 3 0 port on your computer See Bottom view for details 2 Connect the USB 3 0 peripherals to the downstream USB 3 0 ports on the monitor 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn on the monitor and the computer If your monitor displays an image see Universal serial bus USB specific proble...

Page 26: ...se perform the below steps Setting Up the Monitor 1 Plug the power cable of your monitor into an AC outlet 2 Connect the micro USB port on your MHL source device to HDMI MHL 1 or HDMI MHL 2 port on the monitor with a MHL certified cable See Bottom view for details 3 Turn on the monitor and the MHL source device 4 Select input source on monitor to HDMI MHL 1 or HDMI MHL 2 by using OSD Menu See Usin...

Page 27: ...TPV P4317Qc 신청인 TOP VICTORY ELECTRONICS FUJIAN CO LTD 제조자 TPV Electronics Fujian Co Ltd 080 200 3800 P4317Qc CAN ICES 3 B NMB 3 B Удельная мощность рабочего режима XXX Вт см Потребляемая мощность изделием в режиме ожидания XXX Вт Потребляемая мощность изделием в выключенном режиме XXX Вт MODEL NO NUMÉRO DE MODÈLE 型号 型號 모델명 P4317Qc Monitor Plano Panel Moniteur écran plat 液晶顯示器 液晶显示器 輸入電源 交流電壓100 24...

Page 28: ... The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset modes Use this button to choose from a list of preset modes Shortcut key Volume Use the buttons to adjust the volume Minimum is 0 Maximum is 100 Menu Use the menu button to launch the on screen display OSD and select the OSD menu See Accessing the OSD menu Exit Use this button to go back to ...

Page 29: ...tes it is in power save mode OSD controls Use the buttons on the front of the monitor to adjust the image settings 1 2 3 4 Front Panel Button Description 1 Up Use the up button to increase values or move up in a menu 2 Down Use the down button to decrease values or move down in a menu 3 OK Use the OK button to confirm your selection in a menu 4 Back Use the back button to go back to the previous m...

Page 30: ...he OSD main menu Main menu for analog VGA input Brightness Contrast Auto Adjust Input Source Color Display PIP PBP Energy Menu Personalize Others Resolution 1920x1080 50Hz Dell P4317Q Energy Use 75 75 Audio Maximum 1920x1080 60Hz or Main Menu for digital HDMI MHL 1 HDMI MHL 2 input Brightness Contrast Auto Adjust Input Source Color Display PIP PBP Energy Menu Personalize Others Resolution 1920x108...

Page 31: ...lay PIP PBP Energy Menu Personalize Others Resolution 1920x1080 50Hz Dell P4317Q Energy Use 75 75 Audio Maximum 3840x2160 60Hz Auto Adjust 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press and then use th...

Page 32: ...0 50Hz Dell P4317Q Energy Use 75 75 Audio Maximum 1920x1080 60Hz Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The contrast function adjusts the degree of difference between darkness and lightness on the monitor screen NOTE Manual adjustment of br...

Page 33: ...g dialog appears on a black screen as the monitor self adjusts to the current input Auto Adjustment in Progress Auto adjustment allows the monitor to self adjust to the incoming video signal After using auto adjustment you can further tune your monitor by using the pixel clock coarse and phase fine controls under display settings NOTE Auto adjust does not occur if you press the button while there ...

Page 34: ...ut when you are using the DP connector Press to select the DP input source mDP Select the mDP input when you are using the mDP connector Press to select the mDP input source HDMI MHL 1 HDMI MHL 2 Select the HDM MHL 1 or HDMI MHL 2 input when you are using the HDMI connectors Press to select the HDMI MHL 1 or HDMI MHL 2 input source Auto Select Select auto select to scan for available input signals...

Page 35: ...RGB input format only Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press the and buttons to adjust the three colors R G B values and create your own preset color mode Display PIP PBP Energy Menu Personalize Others Res...

Page 36: ...MI cable YPbPr Select this option if your DVD player supports only YPbPr output Display PIP PBP Energy Menu Personalize Others Resolution 1920x1080 50Hz Dell P4317Q Energy Use Audio Maximum 3840x2160 30Hz Brightness Contrast Input Source Color Input Color Format RGB YPbPr Preset Modes Reset Color Auto Adjust Reset Color Allows your monitor color settings to the factory settings ...

Page 37: ...sleep Horizontal Position Use or the buttons to adjust image left and right Minimum is 0 Maximum is 100 NOTE Only applicable for VGA source Vertical Position Use the or buttons to adjust image up and down Minimum is 0 Maximum is 100 NOTE Only applicable for VGA source Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The phase...

Page 38: ...des Picture in Picture PIP and Picture by Picture PBP with 2 3 4 widnows Off Normal display mode PIP PIP 2 window PBP PBP 2 window PBP PBP 3 window mode1 PBP PBP 3 window mode2 PBP PBP 4 window PIP PBP Source Select PIP or PBP source PIP Size Select the PIP window of small or large PIP Position Select PIP sub window position Use or to browse and or select top left top right bottom right or bottom ...

Page 39: ... option to restore default audio settings Energy Menu Personalize Others Resolution 1920x1080 50Hz Dell P4317Q Energy Use Maximum 3840x2160 30Hz Brightness Contrast Input Source Color Display PIP PBP Energy Audio Power Button LED On During Active On During Standby Reset Energy USB Auto Adjust Power Button LED Allows you to set the power LED indicator on during active or off during active to save e...

Page 40: ...guese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments When Lock is selected no...

Page 41: ...lect one of the following preset modes brightness contrast auto adjust input source aspect ratio PIP PBP mode volume to set the shortcut key 1 Shortcut Key 2 User can select one of the following preset modes brightness contrast auto adjust input source aspect ratio PIP PBP mode volume to set the shortcut key 2 Reset Personalization Allows you to restore shortcut key to the default setting Others R...

Page 42: ...are Factory Reset Auto Adjust LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run To start LCD conditioning select Enable Resolution 1920x1080 50Hz Dell P4317Q Energy Use Maximum 3840x2160 30Hz Brightness Contrast Input Source Color Display PIP PBP Audio Energy Menu Personalize Others Enable Disable DDC CI LC...

Page 43: ...itor Recommended mode is 3840 x 2160 Before the DDC CI function is disabled the following message is displayed Dell P4317Q The function of adjusting display setting using PC application will be No Yes disabled Do you wish to disable DDC CI function When the monitor enters the Power Save Mode the following message appears Dell P4317Q Entering Power Save Mode Activate the computer and wake up the mo...

Page 44: ... go into Power Save Mode in 4 minutes www dell com support monitors Dell P4317Q The display will go into Power Save Mode in 4 minutes www dell com support monitors No HDMI Cable Dell P4317Q The display will go into Power Save Mode in 4 minutes www dell com support monitors No DP Cable Dell P4317Q No mDP Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors See T...

Page 45: ...isplay settings 3 Click the Dropdown list of the Resolution and select 3840 x 2160 4 Click Apply If you do not see 3840 x 2160 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to www dell com support enter your service tag and download the latest driver for your graphics c...

Page 46: ...46 Operating your monitor Using tilt The stand shipped with your monitor supports tilt upto 5 degrees forward and 10 degrees backward 5 10 ...

Page 47: ...he video cable from the back of the computer To ensure proper Self Test operation remove all digital and analog cables from the back of monitor 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell P4317Q The display will go into Power Save Mode in 4 minutes www ...

Page 48: ... run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode 2 1 3 4 5 To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold button 1 for 5 seconds A gray screen app...

Page 49: ...atio Shaky jittery video Reset the monitor to Factory Settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing pixels Cycle power on off Pixel that is permanently Off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support monitors Stuck on pixels...

Page 50: ...st feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong color Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application Try different Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings O...

Page 51: ...ked If yes press and hold the button above the power button for 10 seconds to unlock For more information see Lock No input signal when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Rese...

Page 52: ...orking at all Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Mobile high definition link MHL specific problems Specific Symptoms What You Experience Possible Solutions MHL interface is not wo...

Page 53: ...Contacting Dell To contact Dell for sales technical assistance or customer service issues 1 Go to www dell com contactdell 2 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 3 Select the appropriate service or support link based on your requirement or choose the method of contacting Dell that is convenient for you Dell provides several online an...

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