Dell P3221D User Manual Download Page 1

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Model: P3221D
Regulatory model: P3221Dt

Dell P3221D Monitor

User’s Guide

Summary of Contents for P3221D

Page 1: ...Model P3221D Regulatory model P3221Dt Dell P3221D Monitor User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2020 07 Rev A00 ...

Page 3: ...haracteristics 13 Environmental characteristics 14 Power management modes 15 Pin assignments 17 Plug and Play 22 LCD monitor quality and pixel policy 22 Ergonomics 22 Handling and moving your display 24 Maintenance guidelines 25 Cleaning your monitor 25 Setting up the monitor 26 Connecting the stand 26 Using the tilt swivel and vertical extension 29 Tilt swivel and vertical extension 29 Rotating t...

Page 4: ... joystick control 37 Using the OSD lock function 39 Front panel button 42 Using the On Screen Display OSD Menu 43 Accessing the menu system 43 OSD warning messages 54 Setting the maximum resolution 57 Troubleshooting 58 Self test 58 Built in diagnostics 59 Common problems 60 Product specific problems 62 Universal Serial Bus USB specific problems 64 Appendix 65 FCC notices U S only and other regula...

Page 5: ...ed to operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it is going to be left unused for an extended period o...

Page 6: ...you have received all the components and see Contact Dell if anything is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Display Stand riser Stand base Power cable varies by country USB Type C cable C to C USB Type C cable C to A ...

Page 7: ...play LCD and LED backlight The monitor features include P3221D 80 1 cm 31 5 in active area display Measured diagonally 2560 x 1440 16 9 resolution plus full screen support for lower resolutions Wide viewing angles with 99 sRGB color Tilt swivel pivot and vertical extension adjustment capabilities Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible...

Page 8: ...8 About your monitor Identifying parts and controls Front view 1 Label Description Use 1 Power LED indicator On White LED Off None Sleep Glowing White ...

Page 9: ...f you need to contact Dell for technical support 4 Stand release button Release stand from monitor 5 Regulatory label Lists the regulatory approvals 6 VESA mounting holes 100 mm x 100 mm behind attached VESA cover Wall mount monitor using VESA compatible wall mount kit 100 mm x 100 mm 7 Dell soundbar mounting slots Attaches the optional Dell soundbar 8 Cable management slot Use to organize cables ...

Page 10: ...mputer to the monitor 7 8 SuperSpeed USB 5Gbps USB 3 2 Gen1 downstream ports 2 Connect your USB device You can use these ports only after you have connected the USB cable Type C to Type C from the computer to the monitor 9 Stand lock Lock the stand to the monitor using a M3 x 6 mm screw screw not included 10 USB Type C Connect to your computer using the USB Type C cable The SuperSpeed USB 5Gbps US...

Page 11: ...pical Vertical 178 typical Brightness 350 cd m typical Contrast ratio 1000 to 1 typical Display screen coating Anti glare treatment of the front polarizer 3H hard coating Backlight LED Response Time Gray to Gray 5 ms FAST mode 8 ms NORMAL mode Color depth 1 07 billion colors Color gamut 99 sRGB Connectivity 1 x DP in port 1 x HDMI port 1 x USB Type C USB 3 2 Gen1 5Gbps upstream port Power Delivery...

Page 12: ...eo display capabilities 480i 480p 576i 576p 720p 1080i 1080p Preset display modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical 720 x 400 31 5 70 0 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 V...

Page 13: ...um Inrush current 120 V 30 A Max 240 V 60 A Max Physical characteristics Connector type DP connector DP in HDMI connector USB Type C connector USB 3 2 Gen1 5Gbps downstream port connector x 2 USB 2 0 downstream port connector x 2 Signal cable type DP to DP 1 8 M cable USB Type C 1 8 M cable USB Type C to Type A 1 8 M cable Dimensions with stand Height extended 618 8 mm 24 36 in Height compressed 4...

Page 14: ...tified Monitor EPEAT registered where applicable EPEAT registration varies by country See www epeat net for registration status by country TCO Certified Display RoHS Compliant BFR CFR PVC Free monitor excluding external cables Meets NFPA 99 leakage current requirements Arsenic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C ...

Page 15: ... or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 145 W maximum 50 2 W typical Active off mode Inactive Inactive Off White Glowing Less than 0 3 W Switch ...

Page 16: ...components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this information in making decisions about electrical tolerances or otherwise No warranty as to accuracy or completeness is expressed or implied Activate the computer and the monitor to gain access to the OSD NOTE This monitor is ENERGY STAR certified This pr...

Page 17: ...ide of the connected signal cable Pin number 20 pin side of the connected signal cable 1 ML3 n 11 GND 2 GND 12 ML0 p 3 ML3 p 13 CONFIG1 4 ML2 n 14 CONFIG2 5 GND 15 AUX CH p 6 ML2 p 16 GND 7 ML1 n 17 AUX CH n 8 GND 18 Hot Plug Detect 9 ML1 p 19 Return 10 ML0 n 20 DP_PWR ...

Page 18: ... signal cable 1 TMDS DATA 2 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK 3 TMDS DATA 2 13 CEC 4 TMDS DATA 1 14 Reserved N C on device 5 TMDS DATA 1 SHIELD 15 DDC CLOCK SCL 6 TMDS DATA 1 16 DDC DATA SDA 7 TMDS DATA 0 17 DDC CEC Ground 8 TMDS DATA 0 SHIELD 18 5 V POWER 9 TMDS DATA 0 19 HOT PLUG DETECT 10 TMDS CLOCK ...

Page 19: ...C port Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND ...

Page 20: ...2 0 NOTE The monitor s USB ports work only when the monitor is on or in the power save mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality SuperSpeed USB 5Gbps USB 3 2 Gen1 Transfer speed Data rate Maximum power supported each port SuperSpeed 5Gbps 4 5 W Hi Speed 480 Mbps 4 5 W Full speed 12 Mbps 4 5 W USB 2 0 Transfer...

Page 21: ...or 21 USB 2 0 downstream port USB 3 2 Gen1 5Gbps downstream port Pin number Signal Pin number Signal 1 VCC 1 VBUS 2 DMD 2 D 3 DPD 3 D 4 GND 4 GND 5 StdA_SSRX 6 StdA_SSRX 7 GND_DRAIN 8 StdA_SSTX 9 StdA_SSTX Shell Shield ...

Page 22: ... monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following guidelines when setting up and using your computer workstation Position your computer so that the monitor and keyboard are directly in front of you as you work Special shelves are commercially available to help you correctly position your keyboard To reduce the risk of eye strain ...

Page 23: ...e resting flat on the floor When sitting make sure that the weight of your legs is on your feet and not on the front portion of your seat Adjust your chair s height or use a footrest if necessary to maintain a proper posture Vary your work activities Try to organize your work so that you do not have to sit and work for extended periods of time Try to stand or get up and walk around at regular inte...

Page 24: ...all cables from the monitor Place the monitor in the original box with the original packing materials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage When transporting the mo...

Page 25: ...clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice ...

Page 26: ...r monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand CAUTION Place monitor of a flat clean and soft surface to avoid scratching the display panel To attach the monitor stand 1 Align and place the stand riser on the stand base 2 Open the screw handle at the bottom of the stand base and turn it clockwise to ...

Page 27: ...tor 27 4 Open the protective cover on the monitor to access the VESA slot on the monitor 5 Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place ...

Page 28: ...tor 6 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 7 Lift the protective cover from the monitor ...

Page 29: ...t up instructions that were included with the stand Tilt swivel and vertical extension With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle 5 30 30 150 mm 21 NOTE The stand is detached when the monitor is shipped from the factory Rotating the monitor Before you rotate the monitor your monitor should be fully vertically extended and fully tilted up ...

Page 30: ... you are using the monitor with a non Dell computer you need to go the graphics driver website or your computer manufacturer website for information on rotating the contents on your display To adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an AMD graphics card select the Rotation tab and set the pref...

Page 31: ...the HDMI DP or USB type C cable from your monitor to the computer 3 Turn on your monitor 4 Select the correct input source from the OSD Menu on your monitor and then turn on your computer NOTE P3221D default setting is DP 1 2 A DP 1 1 Graphic card may not display normally Please refer to product specific problems No image when using DP connection to the PC to change default setting Connecting the ...

Page 32: ...ur monitor Can be used as USB Type C or DisplayPort 1 2 alternatively Supports USB Power Delivery PD with profiles up to 65 W NOTE Regardless of the power requirement actual power consumption of your laptop or the remaining power runtime in your battery the Dell P3221D monitor is designed to supply power delivery of up to 65 W to your laptop ...

Page 33: ...he monitor 33 Rated power on laptops that have USB Type C with Power Delivery Maximum charging power 45 W 45 W 65 W 65 W 90 W Not supported 130 W Not supported Connecting the USB Type C cable C to A USB Type C USB ...

Page 34: ...ring your monitor using Kensington lock optional The security lock slot is located at the bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the loc...

Page 35: ... The following instructions are applicable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 3 2 ...

Page 36: ...r cushion on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight...

Page 37: ...he monitor Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments 1 Press the joystick button to launch the OSD main menu 2 Move the joystick up down left right to toggle between options 3 Press the joystick button again to confirm the settings and exit ...

Page 38: ...ters of selected menu item For 2 way up and down directional navigation Toggles between the menu items Increases up or decreases down the parameters of selected menu item Use the joystick control on the rear of the monitor to adjust the display settings As you use the button to adjust the settings an OSD shows the numeric values of each feature as they change Input Source Options Description 1 Men...

Page 39: ...rol buttons to prevent access to the OSD menu and or power button Use the Lock menu to lock the button s 1 Select one of the following options Exit 32 Monitor Display Menu Input Source Color Personalize Others Brightness Contrast Rotation Transparency Language Timer Lock Reset Menu Power Button Menu Power Buttons Disable Menu Buttons 2 The following message appears Are you sure you want to lock th...

Page 40: ...ptions Description 1 Menu Button lock Select this option to lock OSD menu function 2 Power Button lock Use this option to lock power button This will prevent the user to turn off the monitor using the power button 3 Menu and Power Button lock Use this option to lock OSD menu and power button to turn off the monitor 4 Built in Diagnostics Use this option to run the built in diagnostics see Built in...

Page 41: ...ng table describes the options to unlock the front panel control buttons Select Option Options Description 1 Menu Button unlock Use this option to unlock OSD menu function 2 Power Button unlock Use this option to unlock power button to turn off the monitor 3 Menu and Power Button unlock Use this option to unlock OSD menu and power button to turn off the monitor ...

Page 42: ...mage settings Front Panel Button Description 1 Up Down Use the Up increase and Down decrease buttons to adjust items in the OSD menu 2 Previous Use the Previous button to go back to the previous menu 3 Next Use the Next button to confirm your selection 4 Tick Use the Tick button to confirm your selection ...

Page 43: ...5 Brightness Brightness adjusts the luminance of the backlight minimum 0 maximum 100 Move the joystick up to increase brightness Move the joystick down to decrease brightness Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Move the joystick up to increase contrast and Move the joystick down to decrease contrast between 0 and 100 The Contrast fu...

Page 44: ...firm the selection HDMI Select HDMI input when you are using the HDMI connector Press the joystick button to confirm the selection Auto Select Turn on the function to allow the monitor to automatically scan for available input sources Press the joystick button to confirm the selection Auto Select for USB C Allows you to set Auto Select for USB Type C to Prompt for Multiple Inputs always show Switc...

Page 45: ...Menu and Submenus Description Color Use the Color menu to adjust the color setting mode Exit 32 Monitor Display Menu Input Source Color Personalize Others Brightness Contrast Input Color Format Reset Color Preset Modes RGB Standard ...

Page 46: ...able for your eyes WARNING The possible long term effects of blue light emission from the monitor may cause personal injury such as digital eye strain eye fatigue and damage to the eyes Using monitor for extended periods of time may also cause pain in parts of body such as neck arm back and shoulder For more information see Ergonomics Movie Ideal for movies Game Ideal for most gaming applications ...

Page 47: ...or is connected to a computer or DVD player using the USB Type C DP cable YPbPr Select this option if your DVD player supports only YPbPr output Exit 32 Monitor Display Menu Input Source Color Personalize Others Brightness Contrast Input Color Format Reset Color Preset Modes RGB YPbPr Reset Color Resets your monitor s color settings to the factory defaults ...

Page 48: ...Sharpness Response Time Reset Display Aspect Ratio Normal 50 Wide 16 9 Aspect Ratio Adjust the image ratio to Wide 16 9 4 3 5 4 Sharpness Makes the image look sharper or softer Move the joystick up and down to adjust the sharpness from 0 to 100 Response Time Allows you to set the Response Time to Normal or Fast Reset Display Resets all settings under the Display menu to the factory defaults ...

Page 49: ...Disable English Language Set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Rotation Rotates the OSD by 0 90 180 270 degrees You can adjust the menu according to your display rotation Transparency Select this option to change the menu transparency by moving the joystick up or down min 0 max 100 Timer OSD Hold Time...

Page 50: ...ast Rotation Transparency Language Timer Lock Reset Menu Power Button Menu Power Buttons Disable Menu Buttons Menu Buttons Through OSD to lock the Menu buttons Power Button Through OSD to lock the Power button Menu Power Buttons Through OSD to lock the all of Menu and Power buttons Disable Move the Joystick left and hold for 4 sec Reset Menu Resets all settings under the Reset menu to the factory ...

Page 51: ...n set as shortcut key Shortcut key 2 Shortcut key 2 Power Button LED Allows you to set the state of the power light to save energy USB C Charging 65 W Allows you to enable or disable USB C Charging 65 W function during monitor Power Off mode NOTE Enabling this option on the monitor allows you to charge your notebook through the USB Type C cable C to C even when the monitor is powered off Other USB...

Page 52: ...K0 On ENERGY STAR Display Info Displays the monitor s current settings DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor Exit 32 Monitor Display Menu I...

Page 53: ...monitor Service Tag Displays the Service Tag The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information NOTE The Service Tag is also printed on a label located at the back of the cover Reset Others Resets all settings under the Others menu to the factory defaults Factory Reset Restores all preset values to the factory...

Page 54: ... addressable by this monitor Recommended mode is 2560 x 1440 You can see the following message before the DDC CI function is disabled The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No When the monitor enters the Standby mode the following message will appear Going into Standby Mode Activate the computer and wake up the mon...

Page 55: ...1D or No DP Cable The display will go into Standby mode in 4 minutes www dell com P3221D or No USB C Cable The display will go into Standby mode in 4 minutes www dell com P3221D A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions When Auto Select for USB C is set to Prompt for Multiple Inputs When the DP cable is connected ...

Page 56: ...e following function s Always on USB C Charging Other USB Charging When Yes is selected power consumption will increase When No is selected it will comply with ENERGY STAR requirements Individual settings of the functions can be changed in the Menu Yes No Select OSD items of Off in Standby Mode in Personalize feature the following message will appear Changing to this setting without symbol will in...

Page 57: ...isplay Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 2560 x 1440 4 Click Apply If you do not see 2560 x 1440 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to https www dell com support enter your service tag and download t...

Page 58: ...igital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen No HDMI Cable ...

Page 59: ...t the screen is clean no dust particles on the surface of the screen 2 Press the left directional navigation of Joystick for four seconds until a menu appears on the screen 3 Using the joystick control highlight the Diagnostics option and press the joystick button to start the diagnostics A gray screen is displayed 4 Observe if the screen has any defects or abnormalities 5 Toggle the joystick once...

Page 60: ...or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support monitor...

Page 61: ...nnected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color not good Change the settings of the Preset Modes in the Color menu OSD depending on the application Adjust R G B value under Custom Color in Color menu OSD Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD Run the built in diagnostics Image retention from a stati...

Page 62: ...in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Connect the signal cable again if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full ...

Page 63: ...t damaged Intermittent charging when using USB Type C connection to computer laptop and so on Intermittent charging Check if the maximum power consumption of device is over 65 W Ensure that you use only Dell approved adapter or the adapter that comes with the product Ensure that the USB Type C cable is not damaged No image when using DP connection to the PC Black screen Verify which DP standard DP...

Page 64: ...r computer is USB 3 2 Gen1 capable Some computers have USB 3 2 Gen1 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Wireless USB peripherals stop working when a USB 3 2 Gen1 device is plugged in Wireless USB peripherals responding slowly or only working as the dis...

Page 65: ...ates call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area Online technical assistance www dell c...

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