Dell P2423Dc Simplified Service Manual Download Page 4

 

if all cables have been disconnected. 

 

Do not spill food or liquids on your equipment. 

 

Before you clean your equipment, disconnect it from the electrical outlet. Clean your device with a 

soft cloth dampened with water. Do not use liquids or aerosol cleaners, which may contain flammable 

substances. 

 

Clean the monitor display with a soft, clean cloth and water. Apply the water to the cloth, then 

stroke the cloth across the display in one direction, moving from the top of the display to the bottom. 

Remove moisture from the display quickly and keep the display dry. 

 

Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner 

to clean your display. 

 

If your equipment does not operate normally - in particular, if there are any unusual sounds or 

smells coming from it - unplug it immediately and contact an authorized dealer or service center. 

 

Protecting Against Electrostatic Discharge 

Electrostatic discharge (ESD) events can harm electronic components inside your equipment. Under certain 

conditions, ESD may build up on your body or an object, such as a peripheral, and then discharge into 

another object, such as your computer. To prevent ESD damage, you should discharge static electricity 

from your body before you interact with any of your equipment’s internal electronic components, such as a 

memory module. You can protect against ESD by touching a metal grounded object (such as an unpainted 

metal surface on your computer’s I/O panel) before you interact with anything electronic. When connecting 

a peripheral (including handheld digital assistants) to your equipment, you should always ground both 

yourself and the peripheral before connecting it. In addition, as you work inside the equipment, periodically 

discharge any static charge your body may have accumulated. 

 

You can also take the following steps to prevent damage from electrostatic discharge: 

 

When unpacking a static-sensitive component from its shipping carton, do not remove the 

component from the antistatic packing material until you are ready to install the component. 

 

Just before un wrapping the antistatic package, be sure to discharge static electricity from your 

body. 

 

When transporting a sensitive component, first place it in an antistatic container or packaging. 

 

Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor 

pads and work bench pads. 

 

Summary of Contents for P2423Dc

Page 1: ...1 Service Manual P2423D Regulatory model P2423Dc Version 02 Date 2021 10 11 ...

Page 2: ...ETY General Power Safety 5 2 Exploded view diagram with list of items 6 3 Wiring connectivity diagram 8 4 How to connect and disconnect power cable connectivity cable 9 5 Disassembly and Assembly Procedures 11 5 1 Disassembly SOP 11 5 2 Assembly SOP 15 6 Trouble shooting instructions ...

Page 3: ...erenced in your computer documentation before placing a monitor or other devices on top of your computer Ensure that nothing rests on your equipment s cables and that the cables are not located where they can be stepped on or tripped over Ensure that all cables are connected to the appropriate connectors Some connectors have a similar appearance and may be easily confused for example do not plug a...

Page 4: ...nd then discharge into another object such as your computer To prevent ESD damage you should discharge static electricity from your body before you interact with any of your equipment s internal electronic components such as a memory module You can protect against ESD by touching a metal grounded object such as an unpainted metal surface on your computer s I O panel before you interact with anythi...

Page 5: ...as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Be sure to grasp the plug not the cable when disconnecting equipment from an electric socket If your equipment uses an AC adapter Use only the Dell provided AC adapter approved for use with this device Use of another AC adapter may cause a fire or explo...

Page 6: ...6 2 Exploded view diagram with list of items 30 31 32 ...

Page 7: ...3 10 USB PCB 1 11 SCREW Q3 3 12 SCREWS M3 6L 6 13 SCREW M4 1 14 PWD MYLAR 2 15 PWD BOARD 1 16 MAINBOARD 1 17 MAINFRAME 1 18 QR SLIDER 1 19 QR BUTTON 1 20 SPRINGS 2 21 KEY BOARD 1 22 POWER KEY 1 23 NAVI KEY 1 24 SECURITY PLATE 1 25 REAR COVER 1 26 DELL LOGO 1 27 SCREWS M4 10L 4 28 STAND ASS Y 1 29 BASE ASS Y 1 30 POWER CABLE 1 See NOTE 31 DP CABLE 1 See NOTE 32 USB 3 0 upstream 1 See NOTE ...

Page 8: ...ps www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right corner of the page 3 Click Contact Us next to the country dropdown 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Page 9: ...9 3 Wiring connectivity diagram ...

Page 10: ...10 4 How to connect and disconnect power cable connectivity cable ...

Page 11: ...ll will deem warranty void if any disassembly is done on the monitors Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed Tool Description Screwdriver Phillip head Hexagonal head Penknife ...

Page 12: ...12 5 1Disassembly Procedures Step Figure Remark Remove Stand ass y Press the button marked red and remove the stand ass y Remove the rear cover Remove the 4 pcs screws ...

Page 13: ...13 Use scraper to insert from the right site and then open the rear cover Remove the rear cover Disconnect the cables open the cover on the keyboard usb board and then pull out the cables ...

Page 14: ...frame Remove the two screws on the mainframe and then disconnect the FFC cables Remove the powerbard and mainboard Remove the screws on the mainboard and power board Remove the usb board Remove the screw on the usb board ...

Page 15: ...15 Remove the keyboard Remove the 3pcs screws on the keyboard Remove the middle frame Remove the screws on the middle frame Mainboard and powerboard panel ...

Page 16: ...ures Assemble and middle frame Tighten the screws on it Assemble the key board Tighten the screws on it Assemble the usb board Tighten the screws on it assemble the mainboard and powerboard and mylar Tighten the screws on it ...

Page 17: ...17 Assemble the mainframe tighten the 2 pcs on the mainframe and conncet the FFC cables Connect all the cables ...

Page 18: ...18 Assemble the rear cover Tighten the screws on the rear cover Assemble the stand ass y Pull in the stand ass y ...

Page 19: ...19 6 Trouble shooting instructions ...

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