Dell P2423Dc Simplified Service Manual Download Page 3

 

1.

 

General Safety Instructions 

Use the following safety guidelines to help ensure your own personal safety and to help protect your 

equipment and working environment from potential damage. 

 

NOTE: In this section, equipment refers to monitors. 

IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: 

Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a 
result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts 

a patient 

 

1.1 SAFETY: General Safety 

WARNING: To prevent the spread of fire, keep candles or other open flames away from this product at all 

times. 

When setting up the equipment for use: 

 

Place the equipment on a hard, level surface. Leave 10.2 cm (4 in) minimum of clearance on all 

vented sides of the computer to permit the airflow required for proper ventilation.   

 

Restricting airflow can damage the computer or cause a fire. 

 

Do not stack equipment or place equipment so close together that it is subject to recalculated or 

preheated air. 

 

NOTE: Review the weight limits referenced in your computer documentation before placing a 

monitor or other devices on top of your computer. 

 

Ensure that nothing rests on your equipment's cables and that the cables are not located where they 

can be stepped on or tripped over. 

 

Ensure that all cables are connected to the appropriate connectors. Some connectors have a similar 

appearance and may be easily confused (for example, do not plug a telephone cable into the network 

connector). 

 

Do not place your equipment in a closed-in wall unit or on a bed, sofa, or rug. 

 

Keep your device away from radiators and heat sources. 

 

Keep your equipment away from extremely hot or cold temperatures to ensure that it is used within 

the specified operating range. 

 

Do not push any objects into the air vents or openings of your equipment. Doing so can cause fire or 

electric shock by shorting out interior components. 

 

Avoid placing loose papers underneath your device. Do not place your device in a closed-in wall unit, 

or on a soft, fabric surface such as a bed, sofa, carpet, or a rug. 

 

When operating your equipment: 

 

Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming 

pool or in a wet basement. 

 

Do not use AC powered equipment during an electrical storm. Battery powered devices may be used 

Summary of Contents for P2423Dc

Page 1: ...1 Service Manual P2423D Regulatory model P2423Dc Version 02 Date 2021 10 11 ...

Page 2: ...ETY General Power Safety 5 2 Exploded view diagram with list of items 6 3 Wiring connectivity diagram 8 4 How to connect and disconnect power cable connectivity cable 9 5 Disassembly and Assembly Procedures 11 5 1 Disassembly SOP 11 5 2 Assembly SOP 15 6 Trouble shooting instructions ...

Page 3: ...erenced in your computer documentation before placing a monitor or other devices on top of your computer Ensure that nothing rests on your equipment s cables and that the cables are not located where they can be stepped on or tripped over Ensure that all cables are connected to the appropriate connectors Some connectors have a similar appearance and may be easily confused for example do not plug a...

Page 4: ...nd then discharge into another object such as your computer To prevent ESD damage you should discharge static electricity from your body before you interact with any of your equipment s internal electronic components such as a memory module You can protect against ESD by touching a metal grounded object such as an unpainted metal surface on your computer s I O panel before you interact with anythi...

Page 5: ...as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Be sure to grasp the plug not the cable when disconnecting equipment from an electric socket If your equipment uses an AC adapter Use only the Dell provided AC adapter approved for use with this device Use of another AC adapter may cause a fire or explo...

Page 6: ...6 2 Exploded view diagram with list of items 30 31 32 ...

Page 7: ...3 10 USB PCB 1 11 SCREW Q3 3 12 SCREWS M3 6L 6 13 SCREW M4 1 14 PWD MYLAR 2 15 PWD BOARD 1 16 MAINBOARD 1 17 MAINFRAME 1 18 QR SLIDER 1 19 QR BUTTON 1 20 SPRINGS 2 21 KEY BOARD 1 22 POWER KEY 1 23 NAVI KEY 1 24 SECURITY PLATE 1 25 REAR COVER 1 26 DELL LOGO 1 27 SCREWS M4 10L 4 28 STAND ASS Y 1 29 BASE ASS Y 1 30 POWER CABLE 1 See NOTE 31 DP CABLE 1 See NOTE 32 USB 3 0 upstream 1 See NOTE ...

Page 8: ...ps www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right corner of the page 3 Click Contact Us next to the country dropdown 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Page 9: ...9 3 Wiring connectivity diagram ...

Page 10: ...10 4 How to connect and disconnect power cable connectivity cable ...

Page 11: ...ll will deem warranty void if any disassembly is done on the monitors Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed Tool Description Screwdriver Phillip head Hexagonal head Penknife ...

Page 12: ...12 5 1Disassembly Procedures Step Figure Remark Remove Stand ass y Press the button marked red and remove the stand ass y Remove the rear cover Remove the 4 pcs screws ...

Page 13: ...13 Use scraper to insert from the right site and then open the rear cover Remove the rear cover Disconnect the cables open the cover on the keyboard usb board and then pull out the cables ...

Page 14: ...frame Remove the two screws on the mainframe and then disconnect the FFC cables Remove the powerbard and mainboard Remove the screws on the mainboard and power board Remove the usb board Remove the screw on the usb board ...

Page 15: ...15 Remove the keyboard Remove the 3pcs screws on the keyboard Remove the middle frame Remove the screws on the middle frame Mainboard and powerboard panel ...

Page 16: ...ures Assemble and middle frame Tighten the screws on it Assemble the key board Tighten the screws on it Assemble the usb board Tighten the screws on it assemble the mainboard and powerboard and mylar Tighten the screws on it ...

Page 17: ...17 Assemble the mainframe tighten the 2 pcs on the mainframe and conncet the FFC cables Connect all the cables ...

Page 18: ...18 Assemble the rear cover Tighten the screws on the rear cover Assemble the stand ass y Pull in the stand ass y ...

Page 19: ...19 6 Trouble shooting instructions ...

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