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Dell OptiPlex XE2, Owner'S Manual, Page: 3 / 61

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Dell OptiPlex XE2 Owner'S Manual Download Page 3

Contents

1 Working on Your Computer....................................................................................................... 5

Before Working Inside Your Computer

.....................................................................................................................5

Turning Off Your Computer

....................................................................................................................................... 6

After Working Inside Your Computer

........................................................................................................................6

2 Removing and Installing Components..................................................................................... 9

Recommended Tools

................................................................................................................................................ 9

Removing the Cover

..................................................................................................................................................9

Installing the Cover

...................................................................................................................................................9

Removing the Intrusion Switch

...............................................................................................................................10

Installing the Intrusion Switch

................................................................................................................................10

Removing the Wireless Local Area Network (WLAN) Card

................................................................................... 10

Installing the Wireless Local Area Network (WLAN) Card

.................................................................................... 11

Removing the Front Bezel

.......................................................................................................................................11

Installing the Front Bezel

........................................................................................................................................ 12

Removing the Expansion Card

................................................................................................................................ 13

Installing the Expansion Card

................................................................................................................................. 15

Memory Module Guidelines

................................................................................................................................... 15

Removing the Memory

............................................................................................................................................15

Installing the Memory

.............................................................................................................................................16

Removing the Coin-Cell Battery

..............................................................................................................................16

Installing the Coin-Cell Battery

...............................................................................................................................17

Removing the Hard Drive

........................................................................................................................................17

Installing the Hard Drive

......................................................................................................................................... 18

Removing the Optical Drive

.................................................................................................................................... 18

Installing the Optical Drive

..................................................................................................................................... 19

Removing the Speaker

............................................................................................................................................19

Installing the Speaker

.............................................................................................................................................20

Removing the Power Supply

...................................................................................................................................20

Installing the Power Supply

....................................................................................................................................22

Removing the Heat Sink Assembly

......................................................................................................................... 22

Installing the Heat Sink Assembly

.......................................................................................................................... 22

Removing the Processor

.........................................................................................................................................22

Installing the Processor

..........................................................................................................................................23

Removing the System Fan

.......................................................................................................................................23

Installing the System Fan

........................................................................................................................................24

Removing the Thermal Sensor

................................................................................................................................24

Installing the Thermal Sensor

.................................................................................................................................26

Summary of Contents for OptiPlex XE2

Page 1: ...Dell OptiPlex XE2 Mini Tower Owner s Manual Regulatory Model D13M Regulatory Type D13M001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...emoving the Expansion Card 13 Installing the Expansion Card 15 Memory Module Guidelines 15 Removing the Memory 15 Installing the Memory 16 Removing the Coin Cell Battery 16 Installing the Coin Cell Battery 17 Removing the Hard Drive 17 Installing the Hard Drive 18 Removing the Optical Drive 18 Installing the Optical Drive 19 Removing the Speaker 19 Installing the Speaker 20 Removing the Power Supp...

Page 4: ... Navigation Keys 33 System Setup Options 34 Updating the BIOS 42 Jumper Settings 43 System and Setup Password 43 Assigning a System Password and Setup Password 43 Deleting or Changing an Existing System and or Setup Password 44 Disabling a System Password 44 4 Diagnostics 47 Enhanced Pre Boot System Assessment ePSA Diagnostics 47 5 Troubleshooting Your Computer 49 Power LED Diagnostics 49 Beep Cod...

Page 5: ...ed metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables ha...

Page 6: ...ck Settings b Click the and select Shut down In Windows 7 1 Click Start 2 Click Shut Down or 1 Click Start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold...

Page 7: ...5 If required verify that the computer works correctly by running the Dell Diagnostics 7 ...

Page 8: ...8 ...

Page 9: ... blade screwdriver Phillips screwdriver Small plastic scribe Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover upwards to remove it from the computer Installing the Cover 1 Align the cover along its tabs on the chassis of the computer 2 Press down on the cover till it clicks into place 3 Follow the procedures in A...

Page 10: ...r Installing the Intrusion Switch 1 Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it 2 Connect the intrusion cable to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the ...

Page 11: ...Card 1 Insert the WLAN card into the connector on the system board and press down until it is secured 2 Affix the latch 3 Place the antenna puck on the connector and tighten the screws to secure it to the computer 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Front Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cov...

Page 12: ...n the opposite edge of the bezel from the chassis Installing the Front Bezel 1 Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front 2 Rotate the bezel toward the computer to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer 12 ...

Page 13: ...s in Before Working Inside Your Computer 2 Remove the cover NOTE If your computer has a powered expansion card perform step 3 and step 4 else move to step 5 3 Disconnect the power cable from the card Press the tab to release the card retention latch 13 ...

Page 14: ...4 Ease the card up from its connector and remove it from the computer 5 Rotate the release tab on the card retention latch upward 14 ...

Page 15: ...ce of your computer observe the following general guidelines when configuring your system memory Memory modules of different sizes can be mixed for example 2 GB and 4 GB But all populated channels must have identical configurations Memory modules must be installed beginning with the first socket NOTE The memory sockets in your computer may be labeled differently depending on the hardware configura...

Page 16: ...rd with the tab in the system board connector 2 Press down on the memory module until the release tabs spring back to secure them in place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b expansion card s 3 Locate the coin cell battery on the system boar...

Page 17: ... the release latch springs back into place and secures it 2 Install a expansion card b cover 3 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel 3 Disconnect the data cable and the power cable from the back of the hard drive Press the blue securing bracket tabs inwards an...

Page 18: ...e hard drive bracket into the bay 3 Connect the data cable and the power cable to the back of the hard drive 4 Install the a front bezel b cover 5 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel 3 Disconnect the data cable and the power cable from the back of the opt...

Page 19: ...ptical Drive 1 Push the optical drive from the front toward the back of the computer till it is secured by the optical drive latch 2 Connect the data cable and power cable to the back of the optical drive 3 Install a front bezel b cover 4 Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cove...

Page 20: ...peaker 1 Slide the speaker downwards into its slot to secure it 2 Thread the speaker cable into the chassis clip and connect the speaker cable to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 20 ...

Page 21: ...se the cable from the tab 4 Remove the screws that secure the power supply to the back of the computer 5 Push in on the blue release tab beside the power supply and slide the power supply towards the front of the computer Lift and remove the power supply out of the computer 21 ...

Page 22: ...cedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the fan cable from the system board Loosen the captive screws in diagonal order and lift the heat sink assembly away from the computer Installing the Heat Sink Assembly 1 Place the heat sink assembly into the chassis 2 Tighten the captive screws in diagonal order to secure the heat sink assembly to the computer 3 Connec...

Page 23: ...ket Ensure the processor is properly seated 2 Lower the processor cover 3 Press the release lever down and then move it inward to secure it with the retention hook 4 Install a heat sink assembly b cover 5 Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press the clip to release a...

Page 24: ...he chassis 2 Pass the four grommets through the chassis and slide outward along the groove to secure in place 3 Connect the system fan cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 24 ...

Page 25: ...onnect the thermal sensor cable from the system board 4 Release the thermal sensor cable from the chassis clip 5 Press the tabs on both sides to release and remove the thermal sensor away from the chassis 25 ...

Page 26: ...onnect the thermal sensor cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b front bezel c optical drive 3 Disconnect the power switch cable from the system board 26 ...

Page 27: ... cable from the computer Installing the Power Switch 1 Slide the power switch in through the front of the computer 2 Secure the power switch cable to the chassis 3 Thread the power switch cable into the chassis clips 4 Connect the power switch cable to the system board 5 Install the a optical drive b front bezel c cover 6 Follow the procedures in After Working Inside Your Computer 27 ...

Page 28: ...de Your Computer 2 Remove a cover b front bezel 3 Disconnect the I O panel data and USB data cables from the system board 4 Unthread and release the I O Panel data cable and USB data cable from the clip on the computer 5 Remove the screw that secures the I O panel to the computer 28 ...

Page 29: ...he screw to secure the I O panel to the chassis 4 Thread the I O panel data cable and USB data cable into the chassis clip 5 Connect the I O panel data cable and USB data cable to the system board 6 Install a front bezel b cover 7 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover...

Page 30: ...e computer Installing the System Board 1 Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis 2 Tighten the screws securing the system board to the chassis 3 Connect the cables to the system board 4 Install the a processor b heat sink assembly c expansion card s d memory e cover 5 Follow the procedures in After Working Inside Your Compu...

Page 31: ...U power connecter 8 system fan connector 9 CPU Socket 10 heat sink fan connector 11 DDR DIMM memory slots 4 12 front power switch connector 13 8 pin power connector 14 SATA connectors 15 HDD and optical drive power connector 16 SATA connectors 17 front panel USB connector 18 front panel audio connector 19 password reset jumper 20 internal USB 2 0 connector 21 RTCRST jumper connector 22 speaker con...

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Page 33: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Page 34: ...Tag Ownership Tag Ownership Date Manufacture Date and the Express Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size PCI Information Displays SLOT1 SLOT2 SLOT3 and SLOT4 Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Cloc...

Page 35: ...ard drive controller Disabled The SATA controllers are hidden ATA SATA is configured for ATA mode AHCI SATA is configured for AHCI mode RAID ON SATA is configured to support RAID mode Drives Allows you to enable or disable the various on board drives For Mini Tower SATA 0 SATA 1 SATA 2 SATA 3 For Small Form Factor SATA 0 SATA 1 SATA 2 SMART Reporting This field controls if the hard drive errors fo...

Page 36: ...is enabled by default Table 4 Security Option Description Internal HDD_O Password This field lets you set change or delete the administrator admin password sometimes called the setup password The admin password enables several security features The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password Strong Password Enable strong pass...

Page 37: ...S module interface of the optional Computrace Service from Absolute Software Deactivate This option is disabled by default Disable Activate CPU XD Support Allows you to enable or disable the execute disable mode of the processor Enable CPU XD Support This option is enabled by default OROM Keyboard Access Allows you to determine if you access the Option Read Only Memory OROM configuration screens v...

Page 38: ...Table 6 Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores All Enabled by default 1 2 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor This option is enabled by default C States Control Allows you to enable or disable t...

Page 39: ...of the day when you would like the system to turn on automatically Time is kept in standard 12 hour format hour minutes seconds The startup time can be changed by typing the values in the time and A M P M fields Disabled The system will not automatically power up Every Day The system will power up every day at the time you specified above Weekdays The system will power up Monday through Friday at ...

Page 40: ... state This option is disabled by default Intel Smart Connect Technology The option is disabled by default If option enables will periodically sense nearby wireless connection while the system is asleep It will synchronize emails or social media application that were open when system entered the sleep state Smart Connection Table 8 POST Behavior Option Description Numlock LED Specifies if the NumL...

Page 41: ...ot set by default Some graphics cards require that the SERR message mechanism be disabled Watchdog Timer This option allows you to enable Watchdog Timer Support Enable Watchdog Timer Support This option is disabled by default Table 11 Cloud Desktop Option Description Server Lookup Method Specifies how the ImageServer looks up the server address Static IP DNS enabled by default NOTE This field is o...

Page 42: ...ration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Advanced Specifies for Advanced debugging Verbose Mode NOTE This Option is only relevant when the integrated NIC control in the System Configuration group is set to enable with Cloud Desktop Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log Clear ...

Page 43: ...SWD Default Password features are enabled RTCRST pin 1 and 2 Real time clock reset Can be used for troubleshooting System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS se...

Page 44: ...us is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is ...

Page 45: ...d the system disables the new password s the next time it boots 6 Connect the computer to the electrical outlet and power on the computer 7 Power off the computer and disconnect the power cable from the electrical outlet 8 Remove the cover 9 Replace the PSWD jumper on the system board 10 Install the cover 11 Follow the procedures in After Working on Your Computer 12 Power on the computer 13 Go to ...

Page 46: ...46 ...

Page 47: ... provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user int...

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Page 49: ...nks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off blinking system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 2 2 system board PSU or PSU cabling failure 2 3 system...

Page 50: ... please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell and report the checkpoint code nnnn to the support technician Alert Security override Jumper is installed The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed Attachment failed to respond Th...

Page 51: ...e hard drive failed initialization Hard disk drive controller failure The hard drive failed initialization Hard disk drive failure The hard drive failed initialization Hard disk drive read failure The hard drive failed initialization Invalid configuration information please run SETUP program The computer configuration information does not match the hardware configuration Invalid Memory configurati...

Page 52: ...g Non system disk or disk error The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer Not a boot diskette The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Ins...

Page 53: ...able to immediately back up your data and replace your hard drive by calling your support desk or Dell During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation procedures see Adding and Removing Parts for your computer type If no replacement drive is immediately available and t...

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Page 55: ...ium Dual Core series Total cache Up to 8 MB cache depending on processor type Table 16 Memory Feature Specification Memory type DDR3 Memory speed 1600MHz Memory connectors four DIMM slots Memory capacity 2 GB 4 GB and 8 GB Minimum memory 2 GB Maximum memory 32 GB Table 17 Video Feature Specification Integrated Intel HD Graphics Pentium CPU GPU Intel HD Graphics 4600 i3 i5 i7 DC QC Intel 8 Series E...

Page 56: ... Feature Specification Bus type PCIe gen2 gen3 x16 USB 2 0 and USB 3 0 Bus speed PCI Express x1 slot each direction speed 500 MB s x16 slot each direction speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps Table 22 Cards Feature Specification PCI Mini Tower up to one full height card Small Form Factor none PCI Express x1 Mini Tower up to three full height cards Small Form Factor up to two low profile...

Page 57: ... 15 pin VGA connector two 20 pin Display port connectors NOTE Available video connectors may vary based on the graphics card selected Table 25 Controls and Lights Feature Specification Front of the computer Power button light White light Solid white light indicates power on state blinking white light indicates sleep state of the computer Drive activity light White light Blinking white light indica...

Page 58: ...100 VAC to 240 VAC 50 Hz to 60 Hz 5 0 A Small Form Factor 315 W 1075 00 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A Coin cell battery 3 V CR2032 lithium coin cell Table 27 Physical Dimension Physical Mini Tower Small Form Factor Height 36 00 cm 14 17 inches 29 00 cm 11 42 inches Width 17 50 cm 6 89 inches 9 30 cm 3 66 inches Depth 41 70 cm 16 42 inches 31 20 cm 12 28 inches Weight 9 40 kg 20 72...

Page 59: ... 37 GRMS Maximum shock Operating 40 G Non Operating 105 G Altitude Operating 15 2 m to 3048 m 50 to 10 000 ft Non Operating 15 20 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 or lower as defined by ANSI ISA S71 04 1985 59 ...

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Page 61: ...port dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 61 ...

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