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Discover professional class desktops at Dell.com/OptiPlex

1.  Based on Dell Preliminary benchmarks comparing Dell OptiPlex 9020 All-in-One to Dell OptiPlex 9010 All-in-One and Dell OptiPlex 3011 All-in-One. Pending final validation.
2. TPM: TPM is not available in all regions.
3. Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions.
4. Offering and availability may vary by region. 
5. System Memory and Graphics: Significant system memory may be used to support graphics, depending on system memory size and other factors.
6. 4GB or Greater System Memory Capability: A 64-bit operating system is required to support 4GB or more of system memory.
7. Hard Drive: GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.
8.  PSU: This form factor utilizes a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on Sine Wave 

output for APFC PSUs, not an approximation of a Sine Wave, Square Wave, or quasi-Square Wave (see UPS technical specifications).  If you have questions please contact the 
manufacturer to confirm the output type.

9. Computrace: Not a Dell offer. Certain conditions apply. For full details, see terms and conditions at www.lojackforlaptops.com.
10. Systems Management Options:

•  Intel® vPro Technology - Fully vPro-capable at point of purchase; the vPro systems management option requires vPro processors.  Includes support for Intel Advanced 

Management Technology (AMT) 8.x.

•  Intel® Standard Manageability - Fully enabled at point of purchase, the Intel Standard Management option is a subset of the AMT features.  ISM is not upgradeable to vPro 

technology post-purchase.

•  No Out-of-Band Systems Management - This option entirely removes Intel out of band systems (OOB) management features. The system can still support in band 

management. OOB management support through AMT cannot be upgraded post-purchase.

11. Limited Hardware Warranty: For copy of Ltd Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or see www.dell.com/warranty.
12.  Onsite Service after Remote Diagnosis: Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of system and 

multiple or extended sessions. If issue is covered by Limited Hardware Warranty (www.dell.com/warranty) and not resolved remotely, technician and/or part will be dispatched, 
usually within 1 business day following completion of Remote Diagnosis. Availability varies. Other conditions apply. 

13. Please refer to www.epeat.net for specific country registration rating and participation.

Feature

OptiPlex 9020 All-in-One Technical Specification

Processors

4

Intel® 4th generation Core™ i7/i5 Quad Core, i3 Dual Core and Pentium® Dual Core

Chipset

Intel® Q87 Express Chipset

Operating System Options

Microsoft® Windows 8 Standard 64-bit, Microsoft ® Windows 8 Pro 64-bit

Microsoft® Windows 7® Home Basic SP1 (32/ 64 bit), Microsoft® Windows 7® Home Premium SP1 (32/64 bit), Microsoft® Windows 

7® Professional SP1 (32/64 bit), Microsoft® Windows 7® Ultimate SP1 (32/64 bit)

Ubuntu® (select countries)

Panel

23” WLED, 1920x1080 FHD resolution with anti-glare coating ; optional projected capacitive touchscreen with glossy coating

Graphics Options

5

Integrated Intel® HD Graphics 4600; supports optional discrete graphics solutions from AMD

Memory

5,6

2 SODIMM slots; Non-ECC dual-channel 1600MHz DDR3/DDR3L SDRAM, supports up to 16GB  

Networking

Integrated Intel® I217LM Ethernet LAN 10/100/1000; supports optional wireless 802.11n card and optional 802.11m wireless card 

with Bluetooth

Note: the integrated Intel connection is required to support Intel® vPro™ Technology

I/O Ports

4 External USB 3.0 ports (2 side, 2 rear) and 4 External USB 2.0 ports; 1 RJ-45; 1 VGA; 1 HDMI; 2 PS/2; 1 Line-in (stereo/microphone), 

2 Line-out (1 side for headphone/1 rear for speaker)

Removable Media Options

Dell 8-in-1 Media Card Reader (standard)

Supports optional optical disc drives 

Hard Drives

7

 Options

Hard Disk Drives: up to 1TB 

Supports Hybrid, Opal SED FIPS, and Solid State Drive

No Hard Drive – Supports Dell Cloud Desktop diskless option

Chassis

Non-touch All-in-One systems

Touch All-in-One systems

Camera type

Optional fixed 2.0 MP webcam with sliding door

Optional, tilting 2.0 MP webcam

Dimensions 
(H x W x D) Inches/(cm)

15.2 x 22.6 x 2.7 /
(38.6 x 57.4 x 6.8)

15.2 x 22.6 x 2.8 /
(38.6 x 57.4 x 7.2)

Min. Weight (lbs/kg)

16.8 / 7.6

20.8 / 9.44

Basic Stand

Articulating Stand

Stand Depth Inches/(cm)

8.7 / (22)

9.84 / (25)

Stand Weight (lbs/kg)

5.28 / 2.4

6.6 / 3

Number of Bays

1 internal 3.5”

Expansion Slots

1 miniPCIe connector

Power Supply

8

 Unit (PSU)

200W up to 90% Efficient PSU; Active PFC

Recommended 

Accessories

4

Keyboards: Dell Multimedia Pro Keyboard, Dell Wireless Keyboard

Mouse: Dell Laser Mouse, Dell Wireless Mouse (bundled with Dell Wireless Keyboard)

Audio Speakers: Internal Dell audio speaker (standard)

Security Options

4

Trusted Platform Module

2

 (TPM) 1.2, Dell Data Protection|Access, Dell Data Protection|Encryption, Chassis lock slot support, optional 

Chassis Intrusion Switch, Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel® Trusted Execution 

Technology, Intel® Identity Protection Technology, Intel® Anti-Theft Technology, Dell Secure Works, BIOS support for optional 

Computrace

Systems Management 

Options

10

Intel® vPro Technology (iAMT 9.x) including Dell unique vPro extensions; Intel® Standard Manageability; No Out of Band Systems 

Management

Environmental & 

Regulatory Standards

Environmental Standards (eco-labels):ENERGY STAR 5.2 qualified, EPEAT Registered

13

, CECP, WEEE, Japan Energy Law, South Korea 

Eco-label, EU RoHS, China RoHS, China Regulatory Name: OptiPlex 9010A

Other Environmental Options: Carbon Off-set; Asset Resale and Recovery Service

Warranty

Limited Hardware Warranty

11

; Standard 3-year On Site Service after Remote Diagnosis

12

 (3-3-3); 

Optional 3 year Dell ProSupport 

offers premium support from expert technicians and 24x7 availability

3

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