Dell OptiPlex 7460 Service Manual Download Page 29

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Align the tabs on the DIMM door with the slots on the system board shield and snap it into place.

Install the following components:

Back cover

Stand

Follow the procedure in

After working inside your computer

System board shield

Removing the system board shield

Follow the procedure in

Before working inside your computer

Remove the following components:

Stand

Back cover

Remove the five (M3x5) screws that secure the system board shield to the display assembly base [1].

Lift the system board shield off the display assembly base [2].

Removing and Installing components

Summary of Contents for OptiPlex 7460

Page 1: ...Dell OptiPlex 7460 All in One Service Manual Regulatory Model W19C Regulatory Type W19C001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 05 Rev A00 ...

Page 3: ...ving and Installing components 14 Recommended tools 14 Screw size list 15 System board layout 16 Rubber feet 18 Removing the rubber feet 18 Installing the rubber feet 18 Cable cover optional 19 Removing the cable cover 19 Installing the cable cover 20 Stand 21 Removing the stand 21 Installing the stand 22 Back cover 23 Removing the back cover 23 Installing the back cover 24 Hard drive 25 Removing ...

Page 4: ...ing the heat sink UMA 48 Processor 50 Removing the processor 50 Installing the processor 51 Base cover 52 Removing the base cover 52 Installing the base cover 54 Power supply unit PSU 55 Removing the power supply unit PSU 55 Installing the power supply unit PSU 57 Power supply unit fan PSU fan 59 Removing the power supply unit fan PSU fan 59 Installing the power supply unit PSU fan 60 Input and Ou...

Page 5: ...ng the antennas 84 Display panel 85 Removing the display panel 85 Installing the display panel 87 Display cable 89 Removing the display cable 89 Installing the display cable 90 Middle frame 91 Removing the middle frame 92 Installing the middle frame 93 4 Troubleshooting your computer 96 Enhanced Pre Boot System Assessment ePSA diagnostics 96 Running the ePSA Diagnostics 96 Diagnostics 96 LCD built...

Page 6: ...e and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any d...

Page 7: ...mputer from the electrical outlet before performing Step 8 CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer 8 Remove any installed ExpressCards or Smart Cards from the appropriate slots After working inside your computer After you comp...

Page 8: ...mode is expected to reduce standby power consumption by 40 to 50 percent Key Specifications The following table lists the specifications comparison between DDR3 and DDR4 Table 1 DDR3 vs DDR4 Feature Option DDR3 DDR4 DDR 4 Advantages Chip Densities 512 Mb 8 Gb 4 Gb 16 Gb Larger DIMM capacities Data rates 800 Mb s 2133 Mb s 1600 Mb s 3200 Mb s Migration to higher speed I O Voltage 1 5 V 1 2 V Reduce...

Page 9: ...ypes RDIMM LRDIMM UDIMM SODIMM RDIMM LRDIMM UDIMM SODIMM DIMM Pins 240 R LR U 204 SODIMM 288 R LR U 260 SODIMM RAS ECC CRC Parity Addressability GDM More RAS features improved data integrity DDR4 Details There are subtle differences between DDR3 and DDR4 memory modules as listed below Key notch difference The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module...

Page 10: ... sold and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands The USB 3 0 USB 3 1 Gen 1 finally has the answer to the consumers demands with a theoretically 10 times faster than its predecessor In a nutshell USB 3 1 Gen 1 features are as follows Higher transfer rates up to 5 Gbps Increased maximum bus power and increased device current draw to bet...

Page 11: ... actual real world maximum Similarly USB 3 0 USB 3 1 Gen 1 connections will never achieve 4 8Gbps We will likely see a real world maximum rate of 400MB s with overheads At this speed USB 3 0 USB 3 1 Gen 1 is a 10x improvement over USB 2 0 Applications USB 3 0 USB 3 1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience Where USB video was barely...

Page 12: ...t protection provisions HDMI supports standard enhanced or high definition video plus multichannel digital audio on a single cable NOTE The HDMI 1 4 will provide 5 1 channel audio support HDMI 1 4 HDMI 2 0 Features HDMI Ethernet Channel Adds high speed networking to an HDMI link allowing users to take full advantage of their IP enabled devices without a separate Ethernet cable Audio Return Channel...

Page 13: ... HDMI supports communication between the video source such as a DVD player and the DTV enabling new functionality Technology and components 13 ...

Page 14: ...an Pop Up Camera Coin cell battery Heat sink Processor Base cover Power supply unit PSU Power supply unit fan PSU fan Input and Output bracket System board Speakers Power button board Microphones Input and Output board Headset port Antennas Display panel Display cable Middle frame Recommended tools The procedures in this document require the following tools Phillips 0 screwdriver Phillips 1 screwd...

Page 15: ...ld M3x5 5 WLAN card shield M2x2 5 2 WLAN card M2x2 5 1 Solid state drive Intel Optane card M2x2 5 1 System fan M3x5 3 Base cover M3x5 4 I O bracket M3x5 3 Speakers M3x4 7 1 6 Power button board M3x5 1 Microphones 2 modules M2x2 5 2 I O board and headphone board shield M3x5 2 I O board M2 5x3 5 2 Headset port M3x5 1 Antenna modules M2x2 5 2 Pop up camera assembly M3x5 2 Removing and Installing comp...

Page 16: ...era bezel M3x5 3 System board M3x5 9 PSU cable M3x5 1 Display panel M3x5 11 Middle frame M3x5 15 PSU M3x5 1 PSU fan M3x5 2 Cable cover M3x9 1 Pop up Camera Assembly M3x5 2 System board layout OptiPlex 7460 All in One 16 Removing and Installing components ...

Page 17: ...per Password clear jumper CMOS clear jumper 10 SATA HDD connector 11 SPI header 12 SIO_signal connector 13 SIO_power connector 14 UAJ connector 15 INT_SPK connector 16 DMIC connector 17 Coin cell battery 18 Power board button connector 19 LVDS connector 20 M 2 WLAN slot 21 PSU fan 22 eDP cable connector 23 Touch cable connector Removing and Installing components 17 ...

Page 18: ...king inside your computer 2 Pry the rubber feet at the bottom edge from the display assembly base and pull it out Installing the rubber feet 1 Align the rubber feet with the slots on the display assembly base and push it firmly in place 18 Removing and Installing components ...

Page 19: ...le cover optional Removing the cable cover 1 Follow the procedure in Before working inside your computer 2 Remove the single M3x5 screw that secures the cable cover to the base cover 1 3 Lift the cable cover off the base cover 2 Removing and Installing components 19 ...

Page 20: ...Installing the cable cover 1 Place the cable cover on the base cover 1 2 Replace the single screw the secures the cable cover to the base cover 2 20 Removing and Installing components ...

Page 21: ...1 Follow the procedure in Before working inside your computer 2 To avoid damaging the display place the system on a flat soft and clean surface 3 To remove the stand a Press and slide the release tab forward on the cover 1 b Hold the tab in the release position and lift the stand upward 2 c Slide downward to lift the stand off the back cover 3 Removing and Installing components 21 ...

Page 22: ...llowing procedure applies only to systems that are shipped with a Basic All in One stand 1 To install the stand a Align the tabs on the stand 1 b Snap the stand into place on the back cover 2 22 Removing and Installing components ...

Page 23: ... inside your computer 2 Remove the Stand 3 Press and hold the tab on the back cover to release it from the latch on the system board shield and slide the back cover in the direction shown to release it from the middle frame 1 4 Lift the back cover from the middle frame and the system board shield 2 Removing and Installing components 23 ...

Page 24: ...tem 2 Press and hold the tab 1 and align the notches on the back cover with the slots on the middle frame 3 Slide the back cover in the direction shown to lock the back cover tab under the latch on the system board shield 2 24 Removing and Installing components ...

Page 25: ...cedure in Before working inside your computer 2 Remove the following components a Stand b Back cover 3 To remove the hard drive assembly a Press down the tab securing the hard drive assembly to the system board shield 1 b Slide and lift the hard drive assembly from the slot on the display assembly base 2 Removing and Installing components 25 ...

Page 26: ...ift it away from the bracket 2 Installing the hard drive assembly 1 To install the hard drive bracket a Align the tabs on the hard drive bracket with the slots on the hard drive 1 b Flex the hard drive bracket and replace the remaining tabs on the hard drive bracket with the slots on the hard drive 26 Removing and Installing components ...

Page 27: ...lot 1 b Slide it to lock the blue tab on the hard drive assembly to the metal tab on the display assembly base 2 3 Install the following components a Back cover b Stand 4 Follow the procedure in After working inside your computer Memory module Removing and Installing components 27 ...

Page 28: ...f the memory module slot until the memory module pops up 2 5 Lift the memory module from the memory module slot 3 NOTE Depending on the configuration ordered your system may have up to two memory modules installed on the system board Installing the memory module 1 Align the notch on the memory module with the tab on the memory module slot and slide it firmly into the slot at an angle 1 2 Press the...

Page 29: ...ing inside your computer System board shield Removing the system board shield 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover 3 Remove the five M3x5 screws that secure the system board shield to the display assembly base 1 4 Lift the system board shield off the display assembly base 2 Removing and Installing components 29 ...

Page 30: ...board shield on system board 2 Align the slots on the system board shield with the slots on the display assembly base 1 3 Replace the five screws M3x5 that secure the system board shield to the display assembly base 2 30 Removing and Installing components ...

Page 31: ... Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield 3 Remove the screw M2 that secures the Intel Optane card to the system board 1 4 Slide and remove the Intel Optane card from the card slot on the system board 2 5 Remove the thermal pad 3 Removing and Installing components 31 ...

Page 32: ...mal pad on the rectangular outline marked on the system board 1 2 Insert the Intel Optane card into the card slot on the system board 2 3 Replace the screw M2 that secures the Intel Optane card to the system board 3 32 Removing and Installing components ...

Page 33: ...ove the following components a Stand b Back cover c System board shield 3 Remove the screw M2 that secures the SSD card to the system board 1 4 Slide and remove the SSD card from the card slot on the system board 2 5 Remove the thermal pad 3 NOTE M 2 PCIe SSD with capacity over 512G 512G 1TB 2TB must be installed with a thermal pad M 2 SATA SSD and M 2 PCIe SSD with 128G and 256G does not require ...

Page 34: ...with capacity over 512G 512G 1TB 2TB must be installed with a thermal pad M 2 SATA SSD and M 2 PCIe SSD with 128G and 256G does not require a thermal pad 2 Insert the SSD card into the card slot on the system board 2 3 Replace the screw M2 that secures the SSD card to the system board 3 34 Removing and Installing components ...

Page 35: ...procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield 3 To remove the WLAN card shield a Unroute the antenna cable from the routing channel 1 b Remove the two screws M2 that secure the WLAN card shield to the system board 2 c Remove the WLAN card shield from the system board 3 Removing and Installing components 35 ...

Page 36: ... WLAN card bracket and the WLAN to the system board 1 b Slide and lift the WLANs card bracket off the WLAN card 2 c Disconnect the antenna cables from the WLAN card 3 d Slide and remove the WLAN card out of the WLAN card slot 4 36 Removing and Installing components ...

Page 37: ...e the WLAN card into the WLAN card slot 1 b Connect the antenna cables to the WLAN card 2 c Replace the WLAN card bracket on the WLAN card 3 d Replace the screw M2 that secures the WLAN card bracket and the WLAN to the system board 4 Removing and Installing components 37 ...

Page 38: ...eld with the screw slot on the system board and place the WLAN card shield on the system board 1 b Replace the two screws M2 that secure the WLAN card shield to the system board 2 c Reroute the antenna cable through to the routing channel 3 38 Removing and Installing components ...

Page 39: ...Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield 3 Disconnect the system fan cable from the socket on the system board 1 4 Remove the three screws M3 that secure the system fan to the display assembly base 2 5 Lift the system fan away from the system 3 Removing and Installing components 39 ...

Page 40: ...e system fan with the screw slots on the display assembly base 1 2 Replace the three screws M3 that secure the system fan to the display assembly base 2 3 Connect the system fan cable to the socket on the system board 3 40 Removing and Installing components ...

Page 41: ...ystem board shield 3 To remove the camera assembly a Remove the two screws M3 that secure the camera assembly cover to the middle frame 1 b Lift the camera assembly cover away from the middle frame 2 c Disconnect the camera cable from the system board and unroute the camera cable from the routing channel 3 d Remove the two screws M3 that secure the pop up camera assembly to the middle frame 4 e Sl...

Page 42: ... Remove the three screws M3 that secure the bezel to the pop up camera assembly 2 5 To remove the pop up camera module a Lift the pop up camera bezel off the pop up camera assembly 1 b Remove the camera module along with the camera cable off the pop up camera assembly 2 42 Removing and Installing components ...

Page 43: ... slot on the pop up camera assembly 1 b Align the screw slots on the pop up camera bezel with the screw slots on the pop up camera assembly 2 3 To replace the camera bezel a Replace the three screws M3 that secure the pop up camera bezel to the pop up camera assembly 1 b To retract the pop up camera press the top of the pop up camera assembly 2 Removing and Installing components 43 ...

Page 44: ... M3 that secure the pop up camera assembly to the middle frame 2 c Connect the camera cable to the system board 3 d Align and place the pop up camera assembly cover on the middle frame 4 e Replace the two screws M3 that secure the camera assembly cover to the middle frame 5 5 Install the following components a System board shield b Back cover c Stand 44 Removing and Installing components ...

Page 45: ...he coin cell battery socket until the coin cell battery pops up 1 4 Lift the coin cell battery out of the coin cell battery socket 2 Installing the coin cell battery 1 Insert the coin cell battery into the battery socket on the system board with the positive side facing up 1 2 Press down the battery into place until it fits securely 2 3 Install the following components Removing and Installing comp...

Page 46: ...m the following steps to remove heat sink for unified memory architecture UMA graphics Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d System fan 3 In the reverse order as indicated on the heat sink loosen the five captive screws that secure the heat sink to the system board and display assembly base 1 4 Lif...

Page 47: ...e your computer 2 Remove the following components a Stand b Back cover c System board shield d System fan 3 In the reverse order as indicated on the heat sink loosen the nine captive screws that secure the heat sink to the system board and display assembly base 1 4 Lift the heat sink off the system board and display assembly base 2 Removing and Installing components 47 ...

Page 48: ...A graphics Align the captive screws on the heat sink with the screw slots on the system board and the display assembly base 1 2 In the sequential order as indicated on the heat sink tighten the captive screws that secure the heat sink to the system board and display assembly base 2 48 Removing and Installing components ...

Page 49: ...rm the following steps to install heat sink for discrete graphics processing unit dGPU Align the captive screws on the heat sink with the screw slots on the system board and the display assembly base 1 2 In the sequential order as indicated on the heat sink tighten the captive screws that secure the heat sink to the system board and display assembly base 2 Removing and Installing components 49 ...

Page 50: ...er the tab on the processor shield 1 4 Lift the lever upward and lift the processor shield 2 CAUTION The processor socket pins are fragile and can be permanently damaged Be careful not to bend the pins in the processor socket when removing the processor out of the socket 5 Lift the processor and remove it from the processor socket 3 NOTE After removing the processor place it in an antistatic conta...

Page 51: ...uctivity is achieved CAUTION The pin 1 corner of the processor has a triangle that aligns with the triangle on the pin 1 corner on the processor socket When the processor is properly seated all four corners are aligned at the same height If one or more corners of the processor are higher than the others the processor is not seated properly 2 Close the processor shield by sliding it under the reten...

Page 52: ...Base cover Removing the base cover 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Cable cover optional c Back cover d System board shield 3 Remove the four screws M3 that secure the base cover to the display assembly base 52 Removing and Installing components ...

Page 53: ...4 Pry and lift the base cover off the middle frame Removing and Installing components 53 ...

Page 54: ... on the base cover with the slots on the middle frame 1 2 Press the base cover down until it snaps into place on the middle frame 2 3 Replace the four screws M3 that secure the base cover to the display assembly base 54 Removing and Installing components ...

Page 55: ...a Stand b Back cover c System board shield d Base cover 3 To release the PSU cable a Remove the single M3x5 screw securing the power supply socket to the I O bracket 1 b Slide the power supply socket away to remove it from the system 2 c Unroute the power supply cables from the retention clips in the chassis 3 d Disconnect the power supply cable from the socket on the system board 4 NOTE Press the...

Page 56: ...4 To remove the PSU a Remove the single M3x5 screw that secures the PSU to the display assembly base 1 b Slide the PSU and lift it away from the chassis 2 56 Removing and Installing components ...

Page 57: ...er supply unit PSU 1 To install the PSU a Align and slide the PSU in to the slot on the display assembly base 1 b Replace the single screw M3x5 that secures the PSU to the chassis 2 Removing and Installing components 57 ...

Page 58: ...ystem board 1 b Route back the power supply cables through the retention clips in the I O bracket 2 c Slide and replace the power supply socket on the chassis 3 d Replace the single M3x5 screw securing the power supply socket to the I O bracket 4 58 Removing and Installing components ...

Page 59: ...Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover 3 To remove the PSU fan a Unroute the power supply cables from the retention clips in the PSU fan b Disconnect the PSU fan cable form the socket on the system board 1 c Remove two M3x5 screws that secure the PSU fan to the display assembly base 2 d Lift the PSU fan away fro...

Page 60: ...the PSU fan on the chassis 1 b Replace the two M3x5 screws that secure the PSU fan to the display assembly base 2 c Connect the PSU fan cable to the socket on the system board 3 d Route the power supply cables to the retention clips on the PSU fan 60 Removing and Installing components ...

Page 61: ...in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover 3 To release the PSU cable a Remove the single M3x5 screw securing the power supply socket to the Input and Output I O bracket 1 b Slide the power supply socket away to remove it from the system 2 c Unroute the power supply cables from the retention clips in the chassis ...

Page 62: ...4 Remove the three M3x5 screws that secure the I O bracket to the display assembly base 5 Lift the I O bracket off the display assembly base 62 Removing and Installing components ...

Page 63: ... bracket 1 Align the slots on the Input and Output bracket I O bracket with the ports on the system board 2 Replace the three screws M3x5 that secure the I O bracket to the display assembly base Removing and Installing components 63 ...

Page 64: ...wer supply cables through the retention clips in the chassis 1 b Slide and replace the power supply socket on the chassis 2 c Replace the single M3x5 screw securing the power supply socket to the I O bracket 3 64 Removing and Installing components ...

Page 65: ...e your computer System board Removing the system board 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover e I O bracket f Memory g System fan h Heat sink i Processor j Intel Optane k SSD l Hard drive Removing and Installing components 65 ...

Page 66: ...ing cables from the system board PSU fan cable 1 Power supply unit cable 2 Backlight cable 3 Camera cable 4 SIO_signal SIO power INT_ speaker and DMIC cables 1 Power button board cable 2 LVDS cable 3 66 Removing and Installing components ...

Page 67: ...4 Remove the nine screws M3x5 that secure the system board to the display assembly base 1 5 Lift the system board off the display assembly base 2 Removing and Installing components 67 ...

Page 68: ...rd 1 Align the screw slots on the system board with the screw slots on the display assembly base 1 2 Replace the nine screws M3x5 that secure the system board to the display assembly base 2 68 Removing and Installing components ...

Page 69: ...3 Disconnect the following cables to the system board PSU fan cable 1 Power supply unit cable 2 Backlight cable 3 Camera cable 4 Removing and Installing components 69 ...

Page 70: ... SIO_signal SIO power INT_ speaker and DMIC cables 1 Power button board cable 2 LVDS cable 3 70 Removing and Installing components ...

Page 71: ...emory i I O bracket j Base cover k System board shield l Back cover m Stand 5 Follow the procedure in After working inside your computer Speakers Removing the speakers 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover Removing and Installing components 71 ...

Page 72: ... and the speaker cable off the display assembly base 3 Installing the speakers 1 To replace the speakers a Place the speakers on the display assembly base and align the screw slots on the speakers with the screw slots on the display assembly base 1 b Replace the six screws M3x4 7 1 that secure the speakers to the display assembly base 2 c Route the speaker cable through the routing guides on the d...

Page 73: ...ollowing components a Stand b Back cover c System board shield d Base cover e I O bracket f Speakers 3 To remove the power button board a Open the latch and disconnect the power button board cable from the system board 1 b Peel off the power button board cable from the display assembly base 2 c Remove the single screw M3x5 that secures the power button board to the middle frame 3 d Lift the power ...

Page 74: ...he single screw M3x5 that secures the power button board to the middle frame 2 c Slide the power button board cable under the antenna cable then adhere the power button board cable to the display assembly base 3 d To secure the cable slide the power button board cable into the socket on the system board and close the latch 4 74 Removing and Installing components ...

Page 75: ... 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover e I O bracket f Speakers g PSU 3 To remove the microphone and cable a Disconnect the microphone module cable from the system board 1 b Remove the microphone module cable from the routing guides on the display assembly base 2 Removing and Installin...

Page 76: ... the slots on the middle frame NOTE Match the numbers on the microphone modules to the numbers on the middle frame while placing the microphone modules on the middle frame b Replace the two screws M2x2 5 that secure the microphone modules to the middle frame 2 c Route the microphone module cable through the routing guides on the display assembly base 3 d Connect the microphones module cable to the...

Page 77: ...g the Input and Output board 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover e I O bracket f Speakers g Hard drive 3 To remove the Input and Output board I O board shield a Disconnect the I O board cable I O board power cable and headset port cable from the system board 1 Removing and Installing...

Page 78: ...crews M3x5 securing the I O board shield to the display assembly base 3 d Lift the I O board shield from the display assembly base 4 4 To remove the I O board a Remove the headset port cable from the routing guide on the I O board 1 b Remove the two screws M3x5 that secure the I O board to the display assembly base 2 c Lift the I O board with its cables from the display assembly base 3 78 Removing...

Page 79: ...n and place the Input and Output board I O board onto the display assembly base 1 b Replace the two screws M3x5 that secure the I O board to the display assembly base 2 c Route the headset port cable through the routing guide on the I O board 3 Removing and Installing components 79 ...

Page 80: ...he two screws M3x5 that secure the I O board shield to the display assembly base 2 c Route the headset port cable I O board cable and I O board power cable through the routing guides on the display assembly base 3 d Connect the I O board cable I O board power cable and headset port cable to the system board 4 80 Removing and Installing components ...

Page 81: ...llow the procedure in After working inside your computer Headset port Removing the headset port 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover e I O bracket f Speakers g Hard drive h I O board Removing and Installing components 81 ...

Page 82: ...he display assembly base 2 Installing the headset port 1 Slide the headset port into its slot on the middle frame and align the screw slot on the headset port to the screw slot on the display assembly base 1 2 Replace the single M2x2 5 screw that secures the headset port to the display assembly base 2 82 Removing and Installing components ...

Page 83: ...Stand 4 Follow the procedure in After working inside your computer Antennas Removing the antennas 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover e I O bracket f Speakers g WLAN card h I O board Removing and Installing components 83 ...

Page 84: ...lease the antenna modules 2 from the tabs and lift the antenna modules off the middle frame Installing the antennas 1 To replace the antenna modules a Align the antenna modules 2 with the slots on the middle frame b Adhere the tape that secures the antenna cables 2 to the middle frame 1 c Replace the two screws M2x2 5 that secure the antenna modules 2 to the middle frame 2 d Route the antenna cabl...

Page 85: ... Back cover j Stand 3 Follow the procedure in After working inside your computer Display panel Removing the display panel 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand b Back cover c System board shield d Base cover e I O bracket f System fan Removing and Installing components 85 ...

Page 86: ...and display assembly base to the display panel 2 5 Place the system in upright position holding the display panel and display assembly base carefully release the display panel from middle frame and display assembly base 1 6 Slide the display backlit cable through the slot on the display assembly base 2 7 Lift the display panel off the middle frame and display assembly base 3 86 Removing and Instal...

Page 87: ...into the slot between the middle frame and the display assembly base 1 2 Push the display backlight cable through the slots on the display assembly base 2 3 Push the display panel towards the display assembly base closing the gap between the display panel and the middle frame 3 Removing and Installing components 87 ...

Page 88: ... the display panel facing down 5 Replace the 11 M3x5 screws that secure the display panel to the middle frame and display assembly base 1 6 Route the display backlit cable through the routing guides on the display assembly base 2 88 Removing and Installing components ...

Page 89: ... h I O bracket i Base cover j System board shield k Back cover l Stand 8 Follow the procedure in After working inside your computer Display cable Removing the display cable 1 Follow the procedure in Before working inside your computer 2 Remove the following components a Stand Removing and Installing components 89 ...

Page 90: ... n I O board o Headset port p Antennas q Microphones r Power button board s Display panel 3 To remove the display cable a Fold the cable inward 1 b To release the cable press the tabs on both sides 2 c Lift the cable away from the display assembly base 3 Installing the display cable 1 To install the display cable 90 Removing and Installing components ...

Page 91: ...ard c Microphones d Antennas e Headset port f I O board g Camera h PSU fan i PSU j System board k WLAN card l Hard drive m System fan n Speakers o I O bracket p Base cover q System board shield r Back cover s Stand 3 Follow the procedure in After working inside your computer Middle frame Removing and Installing components 91 ...

Page 92: ...kers g System fan h Hard drive i WLAN card j System board k PSU l PSU fan m Camera n I O board o Headset port p Antennas q Microphones r Power button board s Display panel 3 Remove the 15 screws M3x5 that secure the middle frame to the display assembly base 1 4 Slide and lift to release the tabs on the middle frame from the slots on the display assembly base 2 92 Removing and Installing components...

Page 93: ...e 1 Installing the middle frame 1 Starting from the location shown slide and align the middle frame to the slots on the display assembly base and then snap the middle frame into place on the display assembly base 1 2 Removing and Installing components 93 ...

Page 94: ...2 Replace the 15 screws M3x5 that secure the middle frame to the display assembly base 2 94 Removing and Installing components ...

Page 95: ...tennas e Headset port f I O board g Camera h PSU fan i PSU j System board k WLAN card l Hard drive m System fan n Speakers o I O bracket p Base cover q System board shield r Back cover s Stand 4 Follow the procedure in After working inside your computer Removing and Installing components 95 ...

Page 96: ...rs may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Running the ePSA Diagnostics 1 Invoke diagnostics boot by either of the methods suggested above 2 Once on one time boot menu use up down arrow key to navigate to ePSA or diagnostics and press...

Page 97: ...ulty coin cell battery Faulty coin cell battery 2 5 BIOS Recovery AutoRecovery trigger recovery image is not found or is invalid 2 6 CPU CPU Error 2 7 Memory Memory SPD failure 3 3 Memory No memory detected 3 5 Memory Modules incompatible or invalid configuration 3 6 BIOS Recovery On demand trigger recovery image is not found 3 7 BIOS Recovery On demand trigger recovery image is invalid The system...

Page 98: ...nvoke the LCD BIST turn on the system and press and hold the Display Built in Self Test button plus the Power button together Release the buttons when Red Green Blue White Blue pattern is displayed on screen 98 Troubleshooting your computer ...

Page 99: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link ...

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