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Dell OptiPlex 7010, Owner'S Manual

The Dell OptiPlex 7010 is a high-performance desktop computer designed for business use. Enhance your productivity with this reliable machine by downloading the free "Dell OptiPlex 7010 Owner's Manual" from manualshive.com. Gain comprehensive user instructions and troubleshooting tips to maximize your experience with this exceptional product.

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Removing The Power Switch

..................................................................................................................................31

Installing The Power Switch

...................................................................................................................................33

Removing The Input/Output Panel

..........................................................................................................................33

Installing The Input/Output Panel

........................................................................................................................... 35

Removing The System Board

..................................................................................................................................35

System Board Layout

..............................................................................................................................................37

Installing The System Board

...................................................................................................................................38

3 System Setup............................................................................................................................. 39

Boot Sequence

....................................................................................................................................................... 39

Navigation Keys

......................................................................................................................................................39

System Setup Options

.............................................................................................................................................40

Updating the BIOS 

................................................................................................................................................. 48

Jumper Settings

......................................................................................................................................................48

System and Setup Password

..................................................................................................................................48

Assigning a System Password and Setup Password

...................................................................................... 49

Deleting or Changing an Existing System and/or Setup Password

..................................................................49

Disabling a System Password

..........................................................................................................................50

4 Diagnostics.................................................................................................................................51

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics

...............................................................................51

5 Troubleshooting Your Computer.............................................................................................53

Power LED Diagnostics

.......................................................................................................................................... 53

Beep Code

.............................................................................................................................................................. 54

Error Messages

...................................................................................................................................................... 54

6 Specifications............................................................................................................................ 59

7 Contacting Dell ......................................................................................................................... 67

Summary of Contents for OptiPlex 7010

Page 1: ...Dell OptiPlex 9010 7010 Desktop Owner s Manual Regulatory Model D05D Regulatory Type D05D002 ...

Page 2: ...ademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the Unite...

Page 3: ...pansion Card 11 Installing The Expansion Card 12 Memory Module Guidelines 12 Removing The Memory 13 Installing The Memory 13 Removing The Coin Cell Battery 14 Installing The Coin Cell Battery 14 Removing The Hard Drive 14 Installing The Hard Drive 16 Removing The Optical Drive 16 Installing The Optical Drive 18 Removing The Speaker 18 Installing The Speaker 19 Removing The Power Supply Unit 19 Ins...

Page 4: ...ation Keys 39 System Setup Options 40 Updating the BIOS 48 Jumper Settings 48 System and Setup Password 48 Assigning a System Password and Setup Password 49 Deleting or Changing an Existing System and or Setup Password 49 Disabling a System Password 50 4 Diagnostics 51 Enhanced Pre Boot System Assessment ePSA Diagnostics 51 5 Troubleshooting Your Computer 53 Power LED Diagnostics 53 Beep Code 54 E...

Page 5: ...urface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connect...

Page 6: ...ws 7 1 Click Start 2 Click Shut Down or 1 Click Start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them of...

Page 7: ...ools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Removing The Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover upwards to remove it from the computer Installing The Cover 1 Place the cover on the computer 2 Press down on the cover till it clicks into place 3 Follow the procedures in After Working In...

Page 8: ...low the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press the clip inwards to release and gently pull the intrusion cable from system board 4 Slide the intrusion switch outward and remove it from the chassis 8 ...

Page 9: ...edures in After Working Inside Your Computer Removing The Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the screws that secure the antenna puck to the connector on the computer Pull the antenna puck from the computer 4 Lift the latch upwards Lift and remove the WLAN card from the connector on the system board 9 ...

Page 10: ...re it to the computer 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing The Front Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Gently pry the front panel retention clips away from the chassis located at the side edge of front bezel 4 Rotate the front panel away from the chassis to release the hooks on the opposit...

Page 11: ...d the computer to engage the four front panel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing The Expansion Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Lift the release tab on the card retention latch upward 11 ...

Page 12: ...ion latch downward 2 Install the cover 3 Follow the procedures in After Working Inside Your Computer Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory Memory modules of different sizes can be mixed for example 2 GB and 4 GB But all populated channels must have identical configurations Memory modules ...

Page 13: ... Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press down on the memory retaining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board Installing The Memory 1 Align the notch on the memory card with the tab in the system board connector 2 Insert the memory modules into the connectors on the system...

Page 14: ... battery out of the computer Installing The Coin Cell Battery 1 Place the coin cell battery into its slot on the system board 2 Press the coin cell battery downward until the release latch springs back into place and secures it 3 Install the expansion card 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing The Hard Drive 1 Follow the procedures in Before Wor...

Page 15: ...3 Remove the data cable and the power cable from the back of the hard drive 4 Press the blue securing bracket inward and lift the hard drive bracket out of the bay in an angle 15 ...

Page 16: ...the hard drive bracket 2 Press both blue securing bracket tabs inward and slide the hard drive bracket into the bay in the chassis 3 Connect the data cable and the power cable to the hard drive 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing The Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b front bezel...

Page 17: ...3 Remove the data cable and power cable from the back of the optical drive 4 Lift up the optical drive latch and then slide the optical drive towards the front of the computer 17 ...

Page 18: ...t the data cable and the power cable to the optical drive 3 Install the front bezel 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing The Speaker 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the speaker and unthread it 18 ...

Page 19: ...peaker downward to secure it 2 Thread the speaker cable into the chassis clip 3 Connect the speaker cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing The Power Supply Unit 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b hard drive c optical drive 19 ...

Page 20: ...3 Press the plastic clip and disconnect the 4 pin power cable from the system board 4 Unthread the power cable from the chassis clips 20 ...

Page 21: ...5 Press and lift the 24 pin cable to disconnect it from the system board 6 Unthread the 24 pin power cable from the chassis clip 21 ...

Page 22: ...ables from the chassis clip 8 Remove the screws that secure the power supply unit to the back of the computer 9 Push in on the blue release tab beside the power supply and slide the power supply towards the front of the computer 22 ...

Page 23: ...2 Tighten the screws securing the power supply to the back of the computer 3 Thread the power supply cables into the chassis clips 4 Connect the 4 pin power cable to the system board 5 Connect the 24 pin power cable to the system board 6 Install the optical drive 7 Install the hard drive 8 Install the cover 9 Follow the procedures in After Working Inside Your Computer 23 ...

Page 24: ...ress the plastic clip and pull the heat sink cable from the system board 4 Using a Phillips screwdriver loosen the captive screws securing the heat sink assembly to the system board and lift it away from the computer Lay the assembly with the fan facing downwards and with the thermal grease facing upwards 24 ...

Page 25: ...e system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing The Processor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the heat sink 4 Press the release lever down and then move it outward to release it from the retention hook that secures it Lift the processor cover and remove the processor from its socket...

Page 26: ...or cover 3 Press the release lever down and then move it inward to secure it with the retention hook 4 Install the heat sink 5 Install the cover 6 Follow the procedures in After Working Inside Your Computer Removing The System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b front bezel c optical drive d hard drive 3 Press the plastic clip to release the sy...

Page 27: ...4 Unthread the system fan cable from the chassis clip 5 Release the system fan cables from the chassis clip 27 ...

Page 28: ...ress and disconnect the 24 pin power cable from the system board 7 Unthread the power cables from the chassis clip 8 Pry and remove the system fan away from the four grommets securing it to the computer 28 ...

Page 29: ...onnect the system fan cable to the system board 5 Thread the power cables to the chassis clips 6 Connect the 24 pin connector 7 Install the hard drive 8 Install the optical drive 9 Install the front bezel 10 Install the cover 11 Follow the procedures in After Working Inside Your Computer Removing The Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover...

Page 30: ...t the thermal sensor cable from the system board 4 Release the thermal sensor cable from the chassis clips 5 Gently press the tabs from both sides to release and remove the thermal sensor away from the chassis 30 ...

Page 31: ...ensor cable to the system board 4 Install the hard drive 5 Install the front bezel 6 Install the cover 7 Follow the procedures in After Working Inside Your Computer Removing The Power Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b front bezel 3 Press in and lift to release the power switch cable from the system board 31 ...

Page 32: ...4 Press the clips on both sides of the power switch to release it from the chassis and pull the power switch out of the computer 5 Slide the power switch cable out through the front of the computer 32 ...

Page 33: ...er switch cable to the system board 4 Install the front bezel 5 Install the cover 6 Follow the procedures in After Working Inside Your Computer Removing The Input Output Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b front bezel c hard drive d optical drive 3 Disconnect the 24 pin connector from the system board 33 ...

Page 34: ...ead and release the power cable and I O cable from the chassis clip 5 Press the metal clip and pull upwards to disconnect the USB 3 0 connector 6 Remove the screw that secures the I O panel to the computer 34 ...

Page 35: ...ut Output Board to the chassis 4 Thread the Input Output Board FlyWire cable into the chassis clip 5 Connect the Input Output Board FlyWire cable to the system board 6 Install the optical drive 7 Install the disk drive 8 Install the front bezel 9 Install the cover 10 Follow the procedures in After Working Inside Your Computer Removing The System Board 1 Follow the procedures in Before Working Insi...

Page 36: ...4 Remove the screws that secure the system board to the chassis 5 Slide and remove the system board from the chassis 36 ...

Page 37: ...ket 5 PCI Express x16 card connector 6 Intruder Connector Intruder 7 Fan Connector Fan_SYS 8 Power connector 12V_PWRCONN 9 Processor 10 Fan Connector Fan_CPU 11 Memory Module Connectors DIMM_1 4 12 Power Switch Connector PWR_SW 13 System power Connector Mini_PWR 14 SATA Drive Connectors 15 Front USB 16 Internal Speaker Connector 17 Front Panel Connector FrontPanel 18 Thermal Sensor Connector 37 ...

Page 38: ...s and place the system board in the chassis 2 Tighten the screws securing the system board to the chassis 3 Connect all the cables to the system board 4 Install the processor 5 Install the heat sink 6 Install the memory 7 Install the expansion card 8 Install the front bezel 9 Install the cover 10 Follow the procedures in After Working Inside Your Computer 38 ...

Page 39: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Page 40: ...Ownership Tag Ownership Date Manufacture Date and the Express Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size PCI Information Displays SLOT1 SLOT2 SLOT3 and SLOT4 Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Sp...

Page 41: ...HCI SATA is configured for AHCI mode RAID ON SATA is configured to support RAID mode Drives Allows you to enable or disable the various on board drives SATA 0 SATA 1 SATA 2 SATA 3 SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specificati...

Page 42: ...min password enables several security features The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password System Password Allows you to set change or delete the computer password previously called the primary password The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password...

Page 43: ...on deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately Computrace This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software Deactivate This option is disabled by default Disable Activate CPU XD Support Allows you to enable or disable the execut...

Page 44: ...ll the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Table 6 Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores All Enabled by default 1 2 Intel SpeedStep Allows you to enable or disa...

Page 45: ...ng the switch on a power strip or surge protector or if Auto Power is set to disabled Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled Disabled Enabled in S5 only Enabled in S4 and S5 This option is disabled by default Fan Control Override Controls the speed of the system fan This option is disabled by default NOTE When enabled the fan runs at full speed USB Wake Sup...

Page 46: ...ation This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology Enable Intel Virtualization Technology This option is enabled by default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology fo...

Page 47: ...d NIC control in the System Configuration group is set to Enabled with ImageServer Client DHCP Specifies how the client obtains the IP address Static IP DHCP enabled by default NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Client IP Specifies the static IP address of the client The default IP address is 255 255...

Page 48: ...elect your computer model and the Product Support page of your computer appears 8 Click Drivers Downloads 9 On the Drivers and Downloads screen under the Operating System drop down list select BIOS 10 Identify the latest BIOS file and click Download File 11 Select your preferred download method in the Please select your download method below window click Download File The File Download window appe...

Page 49: ...tem Setup screen select System Security and press Enter The System Security screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower cas...

Page 50: ...de a system password and a setup password The password jumper disables any password s currently in use NOTE You can also use the following steps to disable a forgotten password 1 Follow the procedures in Before Working on Your Computer 2 Remove the cover 3 Identify the PSWD jumper on the system board 4 Remove the PSWD jumper from the system board NOTE The existing passwords are not disabled erased...

Page 51: ... provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user int...

Page 52: ...52 ...

Page 53: ...nks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off blinking system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 2 2 system board PSU or PSU cabling failure 2 3 system...

Page 54: ... please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell and report the checkpoint code nnnn to the support technician Alert Security override Jumper is installed The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed Attachment failed to respond Th...

Page 55: ...e hard drive failed initialization Hard disk drive controller failure The hard drive failed initialization Hard disk drive failure The hard drive failed initialization Hard disk drive read failure The hard drive failed initialization Invalid configuration information please run SETUP program The computer configuration information does not match the hardware configuration Invalid Memory configurati...

Page 56: ...g Non system disk or disk error The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer Not a boot diskette The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Ins...

Page 57: ...able to immediately back up your data and replace your hard drive by calling your support desk or Dell During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation procedures see Adding and Removing Parts for your computer type If no replacement drive is immediately available and t...

Page 58: ...58 ...

Page 59: ...Celeron series is only available for the Dell OptiPlex 7010 Total Cache Up to 8 MB cache depending on processor type Table 16 Memory Feature Specification Type DDR3 Speed 1600 MHz Connectors Desktop Mini Tower Small Form Factor four DIMM slots Ultra Small Form Factor two DIMM slots Capacity 2 GB 4 GB 6 GB 8 GB 16 GB and 32 GB Minimum Memory 2 GB Maximum memory Desktop Mini Tower Small Form Factor ...

Page 60: ... Chipset Intel 7 Series Express Chipset DMA Channels two 82C37 DMA controllers with seven independently programmable channels Interrupt Levels Integrated I O APIC capability with 24 interrupts BIOS Chip NVRAM 12 MB Table 21 Expansion Bus Feature Specification Bus Type PCIe gen2 gen3 x16 USB 2 0 and USB 3 0 Bus Speed PCI Express x1 slot bidirectional speed 500 MB s x16 slot bidirectional speed 16 G...

Page 61: ... none Ultra Small Form Factor up to one half height card Table 23 Drives Feature Specification Externally Accessible 5 25 inch drive bays Mini Tower two Desktop one Small Form Factor one slim optical drive bay Ultra Small Form Factor one slim optical drive bay Internally Accessible 3 5 inch SATA drive bays 2 5 inch SATA drive bays Mini Tower two two Desktop one two Small Form Factor one two Ultra ...

Page 62: ...a width maximum 32 bits Mini Tower and Desktop one 120 pin connector Small Form Factor and Ultra Small Form Factor none PCI Express x1 data width maximum one PCI Express lane Mini Tower and Desktop one 36 pin connector Small Form Factor and Ultra Small Form Factor none PCI Express x16 wired as x4 data width maximum four PCI Express lanes Mini Tower Desktop Small Form Factor one 164 pin connector U...

Page 63: ...Small Form Factor one 14 pin one 20 pin and one 10 pin connector Thermal Sensor one 2 pin connector Processor one 1155 pin connector Processor Fan one 5 pin connector Service mode jumper one 2 pin connector Password clear jumper one 2 pin connector RTC reset jumper one 2 pin connector Internal speaker one 5 pin connector Intruder connector one 3 pin connector Power connector Mini Tower Desktop Sma...

Page 64: ...d is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet Table 27 Power NOTE Heat dissipation is calculated by using the power supply wattage rating Power Wattage Maximum Heat Dissipation Voltage Mini Tower 275 W 1390 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0 A Desktop 250 W 1312 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A...

Page 65: ...5 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 20 to 80 non condensing Storage 5 to 95 non condensing Maximum vibration Operating 0 26 GRMS Storage 2 20 GRMS Maximum shock Operating 40 G Storage 105 G Altitude Operating 15 20 m to 3048 m 50 ft to 10 000 ft Storage 15 20 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 or lower as defined by AN...

Page 66: ...66 ...

Page 67: ...port dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 67 ...

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