Troubleshooting Your Computer
3-7
Keyboard data line
failure
A cable or connector may be
loose, or the keyboard may be
faulty.
Run the Keyboard Controller Test in the Dell
Diagnostics. (For instructions, see Chapter 4, “Run-
ning the Dell Diagnostics.”)
Keyboard stuck key
failure
If an external keyboard or key-
pad is being used, a cable or
connector may be loose or the
keyboard may be faulty.
If the built-in keyboard is being
used, the keyboard may be
faulty.
A key on the built-in keyboard
or external keyboard may have
been pressed while the com-
puter was booting.
Run the Stuck Key Test in the Dell Diagnostics.
(For instructions, see Chapter 4, “Running the Dell
Diagnostics.”)
Memory address
line failure at
address
, read
value
expecting
value
An installed memory module
may be faulty or improperly
seated.
See “Troubleshooting Memory” found later in
this chapter.
Memory
allocation error
The software you are attempting
to run is conflicting with the
operating system, another appli-
cation program, or a utility.
Turn off the computer, wait 30 seconds, and then
restart it. Try to run the program again. If the
problem persists, contact the software company.
Memory data line
failure at
address
, read
value
expecting
value
An installed memory module
may be faulty or improperly
seated.
See “Troubleshooting Memory” found later in
this chapter.
Memory double word
logic failure at
addres
s, read
value
expecting
value
An installed memory module
may be faulty or improperly
seated.
See “Troubleshooting Memory” found later in
this chapter.
Memory odd/even
logic failure at
address
, read
value
expecting
value
An installed memory module
may be faulty or improperly
seated.
See “Troubleshooting Memory” found later in
this chapter.
Table 3-2. System Error Messages (continued)
Message
Cause
Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User’s Guide.
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