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Dell Latitude 5310 2-in-1, Service Manual

The Dell Latitude 5310 2-in-1 is a powerful and versatile laptop designed for professionals on the go. Experience the convenience of a 360-degree hinge that allows you to use it as a laptop or a tablet. Enhance your productivity with the help of its user-friendly features. For hassle-free troubleshooting and maintenance, download the free Service Manual from manualshive.com.

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1. Base cover
2. DC-in port
3. Heatsink
4. Memory modules
5. System board
6. Solid state drive
7. Battery
8. Speaker
9. Smart card reader board
10. Palmrest
11. Display assembly
12. LED board
13. Touchpad button board
14. Coin cell battery
15. WLAN card
16. WWAN card
17. System fan

NOTE:

 Dell provides a list of components and their part numbers for the original system configuration purchased. These

parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative
for purchase options.

16

Major components of your system

Summary of Contents for Latitude 5310 2-in-1

Page 1: ...Dell Latitude 5310 2 in 1 Service Manual Regulatory Model P96G Regulatory Type P96G003 May 2020 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...d 17 Installing the microSD card 18 SIM card tray 19 Removing the SIM card tray 19 Installing the SIM card tray 20 Base cover 21 Removing the base cover 21 Installing the base cover 23 Battery 26 Lithium ion battery precautions 26 Removing the battery 26 Installing the battery 28 WWAN card 30 Removing the WWAN card 30 Installing the WWAN card 31 WLAN card 32 Removing the WLAN card 32 Installing th...

Page 4: ...ving the system board 63 Installing the system board 69 Coin cell battery 76 Removing the coin cell battery 76 Installing the coin cell battery 76 Display assembly 77 Removing the display assembly 77 Installing the display assembly 80 Keyboard 83 Removing the keyboard 83 Installing the keyboard 86 Smart card reader board 89 Removing the smart card reader board 89 Installing the smart card reader b...

Page 5: ...g a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a ...

Page 6: ... cards processors memory DIMMs and system boards Very slight charges can damage circuits in ways that may not be obvious such as intermittent problems or a shortened product life span As the industry pushes for lower power requirements and increased density ESD protection is an increasing concern Due to the increased density of semiconductors used in recent Dell products the sensitivity to static ...

Page 7: ...ive devices such as plastic heat sink casings away from internal parts that are insulators and often highly charged Working Environment Before deploying the ESD Field Service kit assess the situation at the customer location For example deploying the kit for a server environment is different than for a desktop or portable environment Servers are typically installed in a rack within a data center d...

Page 8: ...e network device and then plug it into the computer 2 Connect your computer and all attached devices to their electrical outlets 3 Turn on your computer 4 If required verify that the computer works correctly by running the diagnostic tool 8 Working on your computer ...

Page 9: ...SB 3 0 USB 3 1 Gen 1 finally has the answer to the consumers demands with a theoretically 10 times faster than its predecessor In a nutshell USB 3 2 Gen 1 features are as follows Higher transfer rates up to 20 Gbps Increased multilane operation of 10 Gbps each Increased maximum bus power and increased device current draw to better accommodate power hungry devices New power management features Full...

Page 10: ...and thus new cables to take advantage of the higher speed capability of the new protocol the connector itself remains the same rectangular shape with the four USB 2 0 contacts in the exact same location as before Five new connections to receive and transmit data independently are present on USB 3 0 USB 3 2 Gen 1 cables and only come into contact when connected to a proper SuperSpeed USB connection...

Page 11: ...Power Delivery Up to 130W on supported computers Key Features of Thunderbolt 3 over USB Type C 1 Thunderbolt USB DisplayPort and power on USB Type C on a single cable features vary between different products 2 USB Type C connector and cables which are compact and reversible 3 Supports Thunderbolt Networking varies between different products 4 Supports up to 4K displays 5 Up to 40 Gbps NOTE Data tr...

Page 12: ...ost complexity and confusion of multiple cables currently used in A V systems HDMI supports communication between the video source such as a DVD player and the DTV enabling new functionality Power button LED behavior On certain Dell Latitude systems the power button LED is used to provide an indication of the system status and as a result the power button illuminates when pressed The systems with ...

Page 13: ...ight operates as follows 1 Solid white the battery is charging When the charge is complete the LED turns off If the computer is running on a battery the battery light operates as follows 1 Off the battery is adequately charged or the computer is turned off 2 Solid amber the battery charge is critically low A low battery state is approximately 30 minutes or less of battery life remaining Camera LED...

Page 14: ...3 14 Major components of your system ...

Page 15: ...Major components of your system Major components of your system 15 ...

Page 16: ...rd 13 Touchpad button board 14 Coin cell battery 15 WLAN card 16 WWAN card 17 System fan NOTE Dell provides a list of components and their part numbers for the original system configuration purchased These parts are available according to warranty coverages purchased by the customer Contact your Dell sales representative for purchase options 16 Major components of your system ...

Page 17: ...e cover Battery WWAN card WLAN card Memory modules Solid state drive Speakers System fan Heat sink DC in port LED board Touchpad button board System board Coin cell battery Display assembly Keyboard Smart card reader board Palmrest assembly MicroSD card Removing the microSD card Prerequisites Follow the procedure in Before working inside your computer Steps 1 Push the microSD card to release it fr...

Page 18: ...Installing the microSD card Steps 1 Align the microSD card to its slot on the computer 1 2 Slide the microSD card into the slot until it clicks into place 2 18 Disassembly and reassembly ...

Page 19: ...ay Removing the SIM card tray Prerequisites Follow the procedure in Before working inside your computer Steps 1 Insert a pin into the hole of the SIM card tray and push inward until the tray is released 1 2 2 Slide the SIM card tray out of the computer 3 Disassembly and reassembly 19 ...

Page 20: ...M card into the SIM card tray with the metallic contact facing up 1 2 Align the SIM card tray with the slot on the computer and carefully slide it in 2 3 Slide the SIM card tray into the slot until it clicks into place 3 20 Disassembly and reassembly ...

Page 21: ...ur computer Base cover Removing the base cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card Steps 1 Loosen the eight captive screws that secure the base cover to the computer Disassembly and reassembly 21 ...

Page 22: ...2 Using a plastic scribe 1 pry the base cover from the top left corner and continue to work on the sides to open the base cover 2 22 Disassembly and reassembly ...

Page 23: ...cover To remove the SIM cover pry the dummy SIM card upwards from the recess point which is the area between the dummy SIM card and system chassis Installing the base cover Steps 1 Transfer the SIM cover to the new base cover 2 Align and place the base cover on the computer Disassembly and reassembly 23 ...

Page 24: ...3 Press the edges and sides of the base cover until it snaps into place 24 Disassembly and reassembly ...

Page 25: ...4 Tighten the eight captive screws to secure the base cover to the computer Disassembly and reassembly 25 ...

Page 26: ...n or against the battery Ensure any screws during the servicing of this product are not lost or misplaced to prevent accidental puncture or damage to the battery and other system components If the battery gets stuck inside your computer as a result of swelling do not try to release it as puncturing bending or crushing a lithium ion battery can be dangerous In such an instance contact Dell technica...

Page 27: ...3 Loosen the two captive screws that secure the battery to the palm rest assembly 1 4 Lift and slide the battery away from the palm rest assembly 2 Disassembly and reassembly 27 ...

Page 28: ... Steps 1 Align the tabs on the battery with the slots on the palm rest assembly 1 2 Place the battery in the battery bay 3 Tighten the two captive screws to secure the battery to the palmrest 2 28 Disassembly and reassembly ...

Page 29: ...4 Connect the battery cable to the connector on the system board 1 5 Affix the adhesive tapes on the battery 2 Disassembly and reassembly 29 ...

Page 30: ...efore working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Disconnect the battery cable Steps 1 Remove the single M2x3 screw that secures the WWAN card bracket to the WWAN card 1 2 Remove the WWAN card bracket from the WWAN card 2 3 Disconnect the antenna cables from the WWAN card 3 4 Slide and remove the WWAN card from the WWAN card slot 4 30 Disassembly and reassembly...

Page 31: ...e notch on the WWAN card with the tab on the WWAN card slot and insert the WWAN card at an angle into the WWAN card slot 1 2 Connect the antenna cables to the WWAN card 2 3 Place the WWAN card bracket on the WWAN card 3 4 Replace the single M2x3 screw to secure the WWAN card bracket to the WWAN card 4 Disassembly and reassembly 31 ...

Page 32: ...ide your computer 2 Remove the microSD card 3 Remove the base cover 4 Disconnect the battery cable Steps 1 Remove the single M2x2 screw that secures the WLAN card bracket to the system board 1 2 Remove the WLAN card bracket that secures the WLAN antenna cables 2 3 Disconnect the WLAN antenna cables from the connectors on the WLAN card 3 4 Slide and lift the WLAN card away from the connector on the...

Page 33: ...sert the WLAN card into the connector on the system board 1 2 Connect the WLAN antenna cables to the connectors on the WLAN card 2 3 Place the WLAN card bracket to secure the WLAN antenna cables to the WLAN card 3 4 Replace the single M2x3 screw to secure the WLAN card bracket to the WLAN card 4 Disassembly and reassembly 33 ...

Page 34: ...es Removing the memory module Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Disconnect the battery cable Steps 1 Pry the retention clips securing the memory module until the memory module pops up 1 2 Remove the memory module from the memory module slot 2 34 Disassembly and reassembly ...

Page 35: ...odule with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle 1 3 Press the memory module down until the clips secure it 2 NOTE If you do not hear the click remove the memory module and reinstall it Disassembly and reassembly 35 ...

Page 36: ...d 3 Remove the base cover 4 Disconnect the battery cable About this task NOTE The computer supports one M 2 2230 solid state drive or one M 2 2280 solid state drive at a time The following instructions indicates the steps to remove only one M 2 SSD card as both the cards utilizes the same slot Steps 1 Remove the two M2x3 screws that secure the M 2 SSD support bracket to the palmrest 1 2 Slightly t...

Page 37: ...3 Remove the single M2x2 screw that secures the M 2 SSD to the palmrest 1 4 Lift the M 2 SSD away from the computer 2 Disassembly and reassembly 37 ...

Page 38: ...80 solid state drive at a time The following instructions indicates the steps to install only one M 2 SSD card as both the cards utilizes the same slot Steps 1 Place the M 2 SSD into the slot on the palmrest 1 2 Replace the single M2x2 screw to secure the M 2 SSD to the palmrest 2 38 Disassembly and reassembly ...

Page 39: ...3 Align and place the SSD support bracket above the M 2 SSD 1 4 Replace the two M2x3 screws to secure the SSD support bracket to the palmrest 2 Disassembly and reassembly 39 ...

Page 40: ...akers Removing the speakers Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the speaker cable from the connector on the system board 1 2 Peel the adhesive tape that secures the speaker cable to the palmrest 2 40 Disassembly and reassembly ...

Page 41: ...3 Disconnect the touchpad cable from the connector on the daughter board 4 Peel the adhesive tapes and unroute the speaker cable Disassembly and reassembly 41 ...

Page 42: ...5 Lift and remove the speakers away from the palmrest 42 Disassembly and reassembly ...

Page 43: ...alling the speakers Steps 1 Using the alignment posts and rubber grommets place the speakers in their slots on the palmrest 2 Route the speaker cable through the routing guides Disassembly and reassembly 43 ...

Page 44: ...3 Affix the adhesive tape to secure the speaker cable to the palmrest 1 4 Connect the speaker cable to the connector on the system board 2 44 Disassembly and reassembly ...

Page 45: ...working inside your computer System fan Removing the system fan Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the system fan cable from the connector on the system board Disassembly and reassembly 45 ...

Page 46: ...2 Remove the two M2x5 screws that secure the system fan to the palmrest 1 3 Lift the system fan away from the computer 2 46 Disassembly and reassembly ...

Page 47: ...e system fan Steps 1 Place and align the screw holes on the system fan with the screw holes on to the palmrest 1 2 Replace the two M2x5 screws to secure the system fan to the palmrest 2 Disassembly and reassembly 47 ...

Page 48: ...3 Connect the system fan cable to the connector on the system board 48 Disassembly and reassembly ...

Page 49: ...1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the four captive screws that secure the heatsink to the system board 1 NOTE Loosen the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 2 Lift the heatsink away from the system board 2 Disassembly and reassembly 49 ...

Page 50: ...ur captive screws that secure the heatsink to the system board 2 Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the microSD card 4 Follow the procedure in after working inside your computer DC in port Removing the DC in port Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 50 Disa...

Page 51: ...em board 1 2 Lift the Type C bracket away from the computer 2 3 Press the DC in port cable and then pull the cable horizontally to disconnect the DC in port cable from the connector on the system board 1 Lift the DC in port away from the computer 2 Disassembly and reassembly 51 ...

Page 52: ...Installing the DC in port Steps 1 Place the DC in port to its slot on the computer 1 2 Connect the DC in port cable to the connector on the system board 2 52 Disassembly and reassembly ...

Page 53: ...3 Place the Type C bracket on its slot on the computer 1 4 Replace the two M2x4 screws to secure the Type C bracket to the palmrest 2 Disassembly and reassembly 53 ...

Page 54: ...our computer LED board Removing the LED board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the LED board cable from the connector on the system board 1 2 Unroute the LED board cable 2 54 Disassembly and reassembly ...

Page 55: ...3 Peel the adhesive tape that secures the LED board cable connector to the LED board 1 4 Peel the grey adhesive tape that secures the LED board 2 Disassembly and reassembly 55 ...

Page 56: ...5 Remove the single M2x2 5 screw that secures the LED board to the palmrest 1 6 Lift the LED board away from the computer 2 56 Disassembly and reassembly ...

Page 57: ... board Steps 1 Place the LED board and align the screw hole on the LED board with the screw hole on the palmrest 1 2 Replace the single M2x2 5 screw to secure the LED board to the palmrest 2 Disassembly and reassembly 57 ...

Page 58: ...3 Affix the grey adhesive tape to secure the LED board 1 4 Affix the adhesive tape to secure the LED board 2 58 Disassembly and reassembly ...

Page 59: ...5 Connect the LED board cable to the connector on the system board and route the LED board cable 1 2 Disassembly and reassembly 59 ...

Page 60: ...e microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the LED board NOTE Removal of system board and heatsink are not required to remove the touchpad button board Steps 1 Open the latch and disconnect the touchpad button board cable from the connector on the touchpad board 2 Remove the two M2x3 screws that secure the touchpad button bracket to the palmrest 1 3 L...

Page 61: ... the touchpad button board Steps 1 Place the touchpad button board into the slot on the palmrest 1 2 Replace the two M2x3 screws to secure the touchpad button board to the palmrest 2 Disassembly and reassembly 61 ...

Page 62: ...3 Connect the touchpad button board cable to the connector on the touchpad board 62 Disassembly and reassembly ...

Page 63: ...ocedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the heatsink 7 Remove the memory module 8 Remove the system fan 9 Remove the DC in 10 Remove the WLAN card 11 Remove the WWAN card Steps 1 Remove the three M2x3 screws that secure the memory module frame to the system board 1 2 Remove the memory module...

Page 64: ...3 Disconnect the following cables a USH cable 1 b LED board cable 2 c touchpad cable 3 64 Disassembly and reassembly ...

Page 65: ...ingle M2 5x4 screw that secures the fingerprint support bracket to the system board 1 5 Lift the fingerprint support bracket away from the computer 2 6 Disconnect the fingerprint port 3 Disassembly and reassembly 65 ...

Page 66: ...the adhesive tape that secures the eDP bracket 2 9 Remove the single M2x4 screw that secures the eDP bracket to the system board 3 10 Remove the eDP bracket away from the computer 4 11 Lift the latch and disconnect the eDP cable from the connector on the system board 5 66 Disassembly and reassembly ...

Page 67: ...12 Disconnect the sensor board cable from the connector on the system board 1 13 Release the coin cell battery from the palmrest 2 Disassembly and reassembly 67 ...

Page 68: ...14 Remove the single M2 5x4 screw that secures the system board to the palmrest 1 15 Lift the system board away from the computer 2 68 Disassembly and reassembly ...

Page 69: ...Installing the system board Steps 1 Align and place the system board to the palmrest 1 2 Replace the single M2 5x4 screw to secure the system board to the palmrest 2 Disassembly and reassembly 69 ...

Page 70: ...3 Connect the sensor cable to the connector on the system board 1 4 Place the coin cell battery into its slot on the plamrest 2 70 Disassembly and reassembly ...

Page 71: ...Connect the eDP cable to the connector on the system board 2 7 Place the eDP support bracket above the eDP connector 3 8 Replace the single M2x4 screw to secure the eDP bracket to the system board 4 9 Adhere the adhesive tape to secure the eDP support bracket 5 Disassembly and reassembly 71 ...

Page 72: ...print cable to the connector on the system board 1 11 Place the fingerprint support bracket 2 12 Replace the single M2 5x4 screw to secure the fingerprint support bracket to the system board 3 72 Disassembly and reassembly ...

Page 73: ...13 Connect the following cables a USH cable 1 b LED board cable 2 c touchpad cable 3 Disassembly and reassembly 73 ...

Page 74: ...14 Align and place the memory module frame in its slot on the system board 1 15 Replace the three M2x3 screws to secure the memory module frame to the system board 2 74 Disassembly and reassembly ...

Page 75: ...e Dc in 4 Replace the memory module 5 Replace the system fan 6 Replace the heatsink 7 Replace the speaker 8 Replace the battery 9 Replace the base cover 10 Replace the microSD card 11 Follow the procedure in after working inside your computer Disassembly and reassembly 75 ...

Page 76: ...heatsink 7 Remove the memory module 8 Remove the system fan 9 Remove the DC in 10 Remove the WLAN card 11 Remove the WWAN card 12 Remove the system board Steps Turn the system board and disconnect the coin cell battery cable from the connector on the system board Installing the coin cell battery Steps Turn the system board and connect the coin cell battery cable to the connector on the system boar...

Page 77: ...8 Replace the speaker 9 Replace the battery 10 Replace the base cover 11 Replace the microSD card 12 Follow the procedure in after working inside your computer Display assembly Removing the display assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Disassembly and reassembly 77 ...

Page 78: ...gle M2x4 screw that secures the eDP cable bracket to the system board 2 3 Lift the eDP cable bracket from the system board 3 4 Disconnect and unroute the eDP cable 4 5 Open the display assembly to a 180 degree angle and flip over the system and then place the system on a flat surface 78 Disassembly and reassembly ...

Page 79: ...6 Remove the four M2 5x4 screws that secure the display assembly to the system chassis 1 7 Remove the display assembly from the system 2 Disassembly and reassembly 79 ...

Page 80: ...he maximum before replacing the display assembly on the palmrest and keyboard assembly Steps 1 Align and place the system chassis under the hinges of the display assembly 1 2 Replace the four M2 5x4 screws that secure the display assembly to the system chassis 2 80 Disassembly and reassembly ...

Page 81: ...3 Seat the system chassis on the display assembly Disassembly and reassembly 81 ...

Page 82: ...d adhere the adhesive tape 1 5 Reroute the eDP cable and connect it to the eDP connector 2 6 Place the eDP cable bracket on the system board 3 7 Replace the single M2x4 screw that secures the eDP cable bracket to the system board 4 82 Disassembly and reassembly ...

Page 83: ...our computer Keyboard Removing the keyboard Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the memory module 7 Remove the system fan 8 Remove the DC in 9 Remove the WLAN card Disassembly and reassembly 83 ...

Page 84: ...emoved with heatsink attached 12 Remove the coin cell battery Steps 1 Peel the adhesive tape securing the keyboard and the smartcard reader 2 Lift the latch and disconnect the backlit cable and the keyboard cables from the connectors on the touchpad 84 Disassembly and reassembly ...

Page 85: ...3 Remove the 19 M2x2 screws that secure the keyboard to the palmrest 1 4 Remove the keyboard away from the computer 2 Disassembly and reassembly 85 ...

Page 86: ...Installing the keyboard Steps 1 Align and place the keyboard on the palmrest 1 2 Replace the 19 M2x2 screws to secure the keyboard to the palmrest 2 86 Disassembly and reassembly ...

Page 87: ...3 Connect the backlit cable and the keyboard cables to the connectors on the touchpad Disassembly and reassembly 87 ...

Page 88: ...4 Adhere the adhesive tape securing the keyboard and the smartcard board 88 Disassembly and reassembly ...

Page 89: ... 12 Follow the procedure in after working inside your computer Smart card reader board Removing the smart card reader board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the memory module 7 Remove the system fan 8 Remove the DC in 9 Remove the WLAN card 10 Remove the W...

Page 90: ...2 Remove the two M2x2 5 screws that secure the smart card reader to the palmrest 1 3 Lift the smart card reader board away from the computer 2 90 Disassembly and reassembly ...

Page 91: ...he smart card reader board Steps 1 Align and place the smart card reader board on the palmrest 1 2 Replace the two M2x2 5 screws to secure the smart card reader board to the palmrest 2 Disassembly and reassembly 91 ...

Page 92: ...3 Reroute the smart card reader cable 92 Disassembly and reassembly ...

Page 93: ...lace the battery 10 Replace the base cover 11 Replace the microSD card 12 Follow the procedure in after working inside your computer Palmrest assembly Replacing the palmrest and keyboard assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the memory module Disassemb...

Page 94: ...h the palmrest and keyboard assembly Next steps 1 Replace the SmartCard reader board 2 Replace the coin cell battery 3 Replace the system board NOTE System board can be replaced with heatsink attached 4 Replace the WWAN card 5 Replace the WLAN card 6 Replace the DC in 7 Replace the memory module 8 Replace the system fan 9 Replace the speaker 10 Replace the battery 11 Replace the base cover 12 Repl...

Page 95: ...rts running the tests on all the detected devices Running SupportAssist diagnostics Invoke diagnostics by either of the methods that are suggested below Tap F12 key on keyboard as the Dell splash screen appears until you get the message Diagnostic Boot Selected On the one time boot menu screen use the Up Down arrow key to select the Diagnostics option and then press Enter Press and Hold Function F...

Page 96: ...touchscreen systems or clicking the next page button on the lower left hand side of the basic screen To run the test on specific device or run a specific test 1 To run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test 2 Select the device from the using the checkbox in the top left of the test tile and click Run Tests or use Thorough Option check run more in...

Page 97: ...Power adapter is connected and the battery has more than 5 percent charge Amber Computer is running on battery and the battery has less than 5 percent charge Off Power adapter is connected and the battery is fully charged Computer is running on battery and the battery has more than 5 percent charge Computer is in sleep state hibernation or turned off The power and battery status light blinks amber...

Page 98: ...is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled or disabled Solid white Caps Lock enabled Off Caps Lock disabled WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed The following procedure provides the instruction...

Page 99: ... related articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant to your product identify your product through one of the following Sele...

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