Software and Troubleshooting
Operating system
Table 37. Operating system
Operating system
Operating systems supported
•
Windows 10 Home (64 bit)
•
Windows 10 Professional (64 bit)
•
Windows 10 Professional S mode
•
Windows 10 Professional Embedded (OEM customers only)
•
Ubuntu 16.04 LTS (64 bit)
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum
capacity of 16 GB is required to create the recovery drive.
NOTE:
This process may take up to an hour to complete.
NOTE:
The following steps may vary depending on the version of Windows installed. Refer to the
for latest instructions.
1. Connect the USB flash drive to your computer.
2. In Windows search, type
Recovery
.
3. In the search results, click
Create a recovery drive
.
The
User Account Control
window is displayed.
4. Click
Yes
to continue.
The
Recovery Drive
window is displayed.
5. Select
Back up system files to the recovery drive
and click
Next
.
6. Select the
USB flash drive
and click
Next
.
A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click
Create
.
8. Click
Finish
.
For more information about reinstalling Windows using the USB recovery drive, see the
Troubleshooting
section of your product's
Service Manual
at
.
Downloading Windows drivers
1. Turn on the tabletdesktopnotebook.
2. Go to
Dell.com/support
.
3. Click
Product Support
, enter the Service Tag of your tabletdesktopnotebook, and then click
Submit
.
NOTE:
If you do not have the Service Tag, use the auto detect feature or manually browse for your
tabletdesktopnotebook model.
4. Click
Drivers and Downloads
.
5. Select the operating system installed on your tabletdesktopnotebook.
6. Scroll down the page and select the driver to install.
7. Click
Download File
to download the driver for your tabletdesktopnotebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
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Software and Troubleshooting
