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Dell KM7171 User Manual Download Page 24

 

 

 

 

24 

 

 

Troubleshooting 

Problems 

Possible causes 

Possible solutions 

Unable to use the 

mouse 

The white LED 
indicator on top of the mouse 
does not light up when the 
mouse is 

powered on 

1

 

Check if the battery is 
inserted correctly. 

•

 

Battery “+” and “-“ ends 
should follow those 

indicated on the battery 
compartment label. 

 

2

 

Check the battery level. 

•

 

If the mouse uses a 
rechargeable battery, 
make sure the battey is 
fully charged.   

•

 

If the battery is 
exhausted, replace it with 

a new one. 

 

3

 

Turn the mouse off then on. 

•

 

Check if the battery 
status light is flashing 

amber 10 times, indicating 

the battery power is low. 
If the battery is fully 

depleted, the battery 
status light will not turn 
on. 

 

4

 

Make sure the USB dongle is 
directly connected to your 
computer. 

•

 

Avoid using the port 
replicators, USB hubs, 
etc. 

 

Summary of Contents for KM7171

Page 1: ...Dell Wireless Mouse and Keyboard KM7171 User s Guide Regulatory model KM717 ...

Page 2: ...tes and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2017 06 Rev A01 NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for propert...

Page 3: ...Installing batteries 9 Pairing your wireless mouse 12 Pairing with a USB device 12 Pairing with a Bluetooth device 13 Setting up your wireless keyboard 17 Pairing your wireless keyboard 19 Pairing with a USB device 19 Pairing with a Bluetooth device 20 Dell Universal Receiver feature for Windows 23 Troubleshooting 24 Specifications 28 Statutory information 30 ...

Page 4: ...4 Warranty 30 Limited warranty and return policies 30 For U S customers 30 For European Middle Eastern and African customers 30 For non U S customers 30 ...

Page 5: ...5 What s in the box 1 wireless keyboard 2 AAA type 3 wireless mouse 4 USB receiver 5 AAA type 6 documents ...

Page 6: ...6 Features Mouse Top view 1 left button 2 scroll middle button 3 page backward 4 connection mode button 5 page forward 6 connection mode light 7 right button 2 7 6 5 1 3 4 ...

Page 7: ...7 Bottom view 1 power switch 2 laser sensor ...

Page 8: ...8 Keyboard Top view 1 Bluetooth pairing button 2 power switch 3 connection mode switch 2 1 3 ...

Page 9: ...9 Setting up your wireless mouse Installing batteries 1 Remove the mouse cover 2 Open the battery clamp ...

Page 10: ...10 3 Install the AAA batteries into the battery compartment 4 Close the battery clamp ...

Page 11: ...11 5 Replace the mouse cover 6 Slide the power switch to power on the mouse NOTE Make sure the distance between your computer and mouse is within 10 meters ...

Page 12: ...en a laptop desktop and a compatible mobile device Pairing with a USB device You could connect a device to your wireless mouse using the Dell Universal pairing 1 Install the Dell Universal USB receiver to the USB port on your computer 2 The connection mode light on the mouse turns on to indicate the Dell Universal pairing then turns off ...

Page 13: ...to two devices to your wireless mouse using Bluetooth Pairing device two using Bluetooth You could connect a second device to your wireless mouse using Bluetooth 1 Press the connection mode button on your mouse until the connection mode light indicates that the second Bluetooth connection is selected ...

Page 14: ...he list of devices click Dell WM527 Pair NOTE If Dell WM527 is not listed ensure pairing mode is enabled on the mouse 7 Confirm the pairing process on both mouse and device The second Bluetooth connection light turns solid white for a few seconds to confirm the pairing and then the light turns off After the mouse and a device are paired they connect automatically when Bluetooth is enabled and they...

Page 15: ... to your wireless mouse using Bluetooth 1 Press the connection mode button on your mouse until the connection mode light indicates that the third Bluetooth connection is selected 2 The second Bluetooth connection light starts blinking to confirm the pairing mode is enabled ...

Page 16: ...f Dell WM527 is not listed ensure pairing mode is enabled on the mouse 7 Confirm the pairing process on both mouse and device The third Bluetooth connection light turns solid white for a few seconds to confirm the pairing and then the light turns off After the mouse and a device are paired they connect automatically when Bluetooth is enabled and they are within the Bluetooth range ...

Page 17: ...17 Setting up your wireless keyboard 1 Remove the battery cover 2 Install the AAA batteries into the battery compartment ...

Page 18: ...18 3 Replace the battery cover 4 Slide the power switch to power on the keyboard NOTE Make sure the distance between your computer and keyboard is within 10 meters ...

Page 19: ...tch between a laptop desktop and a compatible mobile device Pairing with a USB device You could connect a device to your wireless keyboard using the Dell Universal pairing 1 Install the Dell Universal USB receiver to the USB port on your computer 2 The connection mode switch on the keyboard is set to Dell Universal Pairing by default ...

Page 20: ...You could connect up to two devices to your wireless keyboard using Bluetooth Pairing device two using Bluetooth You could connect a second device to your wireless keyboard using Bluetooth 1 Slide the connection mode switch on your keyboard to select the second Bluetooth connection ...

Page 21: ...of devices click Dell WK717 Pair NOTE If Dell WK717 is not listed press the Bluetooth pairing button on the keyboard to ensure pairing mode is enabled 6 Confirm the pairing process on both keyboard and device After the keyboard and a device are paired they connect automatically when Bluetooth is enabled and they are within the Bluetooth range ...

Page 22: ...om the list that appears click Bluetooth Settings 4 Ensure that Bluetooth is enabled 5 From the list of devices click Dell WK717 Pair NOTE If Dell WK717 is not listed press the Bluetooth pairing button on the keyboard to ensure pairing mode is enabled 6 Confirm the pairing process on both keyboard and device After the keyboard and a device are paired they connect automatically when Bluetooth is en...

Page 23: ...Receiver Control Panel 1 Turn on the computer 2 Go to www dell com support 3 In the Search bar type Dell Universal Receiver 4 Click Search 5 Download the Dell Universal Receiver and save the file 6 After the download is complete open the file and follow the instructions on the screen to install the Dell Universal Receiver Using Dell Universal Receiver Control Panel The receiver and mouse shipped w...

Page 24: ...ompartment label 2 Check the battery level If the mouse uses a rechargeable battery make sure the battey is fully charged If the battery is exhausted replace it with a new one 3 Turn the mouse off then on Check if the battery status light is flashing amber 10 times indicating the battery power is low If the battery is fully depleted the battery status light will not turn on 4 Make sure the USB don...

Page 25: ...se off then on Check if the battery status light is flashing amber 10 times indicating the battery power is low If the battery is fully depleted the battery status light will not turn on 3 Restart your computer 4 Check the operating system is Microsoft Windows 10 Microsoft Windows 8 Microsoft Windows 7 Chrome Android 5 Make sure the mouse is set to Bluetooth Low Energy BLE mode in your computer Fo...

Page 26: ...sn t work No response when the left or right mouse button is pressed Wireless connection is lost Previously paired mouse no longer works on the computer Unable to pair the mouse with the computer Wireless pairing error message is received while pairing the mouse with the computer 1 Check the battery level If the mouse uses a rechargeable battery make sure the battery is fully charged If the batter...

Page 27: ...27 4 Make sure the USB dongle is connected directly to your computer Avoid using the port replicators USB hubs etc 5 Change the USB port Insert the USB dongle into another USB port on your computer ...

Page 28: ...ows Vista Server 2003 Server 2008 Server 2012 Linux 6 x Ubuntu Neokylin Free DOS Chrome and Android System requirement Bluetooth Microsoft Windows 10 Microsoft Windows 8 Microsoft Windows 7 Chrome and Android Electrical Operating voltage 1 0 V 1 5 V Battery required Two AAA alkaline Physical Characteristics Weight without battery 62 g 0 1366 lb Dimensions Length 113 3 mm 4 461 in Width 66 7 mm 2 6...

Page 29: ...tal Temperature Operating 10 C to 50 C Storage 40 C to 65 C Storage Humidity 95 maximum relative humidity non condensing 2 4 GHz wireless Radio transmission Bi directional communication Transceiver Range Up to 10 m ...

Page 30: ...tract terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to Dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded products that are sol...

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