Dell Inspiron Mini 9, Setup Manual, Page: 41 / 66

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Getting Help
sales_canada@dell.com
• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com •
Log in as user: anonymous , and use your
e-mail address as your password.
AutoTech Service
Dell’s automated support service–AutoTech–
provides recorded answers to the questions
most frequently asked by Dell customers about
their portable and desktop computers.
When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond
to your questions. For instructions on accessing
the telephone number to call your region, see
“Contacting Dell” on page 41.
Automated Order-Status Service
To check on the status of any Dell products
that you have ordered, you can go to
support.dell.com , or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 41
for problems with your order.
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 41.
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com . For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 41.