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Inspiron Gaming Desktop
Service Manual

Computer Model: Inspiron 5675
Regulatory Model: D27M
Regulatory Type: D27M001

Summary of Contents for Inspiron D27M

Page 1: ...Inspiron Gaming Desktop Service Manual Computer Model Inspiron 5675 Regulatory Model D27M Regulatory Type D27M001 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 05 Rev A00 ...

Page 3: ...structions 14 Recommended tools 16 System board components 17 System board components 19 Screw list 21 Removing the right side cover 24 Procedure 24 Replacing the right side cover 26 Procedure 26 Removing the front cover 27 Prerequisites 27 Procedure 27 Replacing the front cover 29 Procedure 29 Post requisites 29 3 ...

Page 4: ...e optical drive 34 Prerequisites 34 Procedure 34 Removing the optical drive 37 Prerequisites 37 Procedure 37 Replacing the optical drive 39 Procedure 39 Post requisites 39 Removing the light bar 40 Prerequisites 40 Procedure 40 Replacing the light bar 42 Procedure 42 Post requisites 42 Removing the memory module 43 Prerequisites 43 Procedure 44 4 ...

Page 5: ... Procedure 51 Post requisites 51 Removing the logo board 52 Prerequisites 52 Procedure 52 Replacing the logo board 54 Procedure 54 Post requisites 54 Removing the front panel light board 55 Prerequisites 55 Procedure 55 Replacing the front panel light board 58 Procedure 58 Post requisites 58 Removing the solid state drive 59 Prerequisites 59 Procedure 60 5 ...

Page 6: ...cedure 68 Post requisites 69 Removing the coin cell battery 70 Prerequisites 70 Procedure 71 Replacing the coin cell battery 73 Procedure 73 Post requisites 73 Removing the 3 5 inch hard drive 74 Prerequisites 74 Procedure 74 Replacing the 3 5 inch hard drive 76 Procedure 76 Post requisites 76 Removing the 2 5 inch hard drive 77 Prerequisites 77 Procedure 77 6 ...

Page 7: ...lacing the fan 82 Procedure 82 Post requisites 82 Removing the graphics card 83 Prerequisites 83 Procedure 83 Procedure 84 Replacing the graphics card 87 Procedure 87 Procedure 87 Post requisites 88 Removing the processor fan 89 Prerequisites 89 Procedure 89 Replacing the processor fan 92 Procedure 92 Post requisites 92 7 ...

Page 8: ...requisites 96 Procedure 96 Replacing the processor cooling assembly 99 Procedure 99 Post requisites 100 Removing the processor 101 Prerequisites 101 Procedure 102 Replacing the processor 104 Procedure 104 Post requisites 105 Removing the power supply unit 106 Prerequisites 106 Procedure 106 Replacing the power supply unit 109 Procedure 109 Post requisites 110 8 ...

Page 9: ...rerequisites 114 Procedure 114 Replacing the front bezel 116 Procedure 116 Post requisites 116 Removing the power button board 117 Prerequisites 117 Procedure 117 Replacing the power button board 120 Procedure 120 Post requisites 120 Removing the antenna 121 Prerequisites 121 Procedure 121 Replacing the antenna 123 Procedure 123 Post requisites 123 9 ...

Page 10: ...ver 128 Prerequisites 128 Procedure 128 Replacing the bottom cover 130 Procedure 130 Post requisites 130 Removing the rear cover 131 Prerequisites 131 Procedure 131 Replacing the rear cover 134 Procedure 134 Post requisites 134 Removing the system board 135 Prerequisites 135 Procedure 136 Replacing the system board 139 Procedure 139 Post requisites 140 10 ...

Page 11: ...ing Forgotten Passwords 142 Prerequisites 142 Procedure 142 Post requisites 143 Clearing CMOS Settings 143 Prerequisites 144 Procedure 144 Post requisites 145 Flashing the BIOS 146 Diagnostics 147 Getting help and contacting Dell 149 Self help resources 149 Contacting Dell 150 11 ...

Page 12: ...ns 2 Shut down your computer Click Start Power Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all attached network devices and peripherals such as keyboard mouse and monitor from your computer 5 Remove any media card ...

Page 13: ...computer 1 Replace all screws and ensure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 13 ...

Page 14: ...rical outlet CAUTION To avoid damaging the computer ensure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not ...

Page 15: ...ocking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables ensure that the ports and connectors are correctly oriented and aligned CAUTION Press and eject any installed card from the media card reader 15 ...

Page 16: ...Identifier GUID DEA55279 6FE6 4A1F A152 21F8A5572B33 Status Released Recommended tools The procedures in this document may require the following tools Phillips screwdriver Plastic scribe 16 ...

Page 17: ...able connector 3 power button board cable connector 4 processor fan cable connector 5 memory module slot 6 USB 3 0 cable connector 7 wireless card slot 8 USB 2 0 cable connector 9 light bar connector 10 power supply unit cable connector 11 SATA1 connector 12 USB 3 0 cable connector 13 front chassis fan connector 14 SATA0 connector 17 ...

Page 18: ...connector 16 M 2 SATA connector 17 coin cell battery 18 SATA3 connector 19 processor socket 20 graphics card slot 21 PCIe slot 2 22 PCIe slot 3 23 PCIe slot 4 24 chassis fan connector 25 front audio connector 18 ...

Page 19: ... 7 processors 1 light bar connector 2 processor power cable connector 3 power button board cable connector 4 processor fan cable connector 5 memory module slot 6 USB 3 0 cable connector 7 wireless card slot 8 USB 2 0 cable connector 9 light bar connector 10 power supply unit cable connector 11 SATA1 connector 12 USB 3 1 Type C cable connector 19 ...

Page 20: ... 15 SATA0 connector 16 SATA2 connector 17 M 2 SATA connector 18 coin cell battery 19 SATA4 connector 20 SATA3 connector 21 processor socket 22 graphics card slot 23 PCIe slot 2 24 PCIe slot 3 25 PCIe slot 4 26 chassis fan connector 27 front audio connector 20 ...

Page 21: ...ble 1 Screw list Component Secured to Screw type Quantity Screw image Right side cover Chassis 6 32UNCx6 3 2 Light bar Chassis M3x5 1 Solid state drive System board M2x3 5 1 Front panel light board Chassis M3x5 1 Logo board Chassis M3x5 2 Wireless card System board M2x3 5 1 3 5 hard drive Chassis 6 32UNCx3 6 2 Hard drive bracket Hard drive 6 32UNCx3 6 4 2 5 hard drive Chassis 6 32UNCx3 6 1 21 ...

Page 22: ...rocessors Chassis 6 32UNCx3 6 2 Graphics card Chassis 6 32UNCX3 6 1 only with computers shipped with AMD Quad Core APU processors 2 only with computers shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors Fan only with computers shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors Chassis 6 32UNCx3 6 1 Power supply unit Chassis 6 32UNCx6 3 4 Front cover Chassis 6 32UNCX3 6 1 22 ...

Page 23: ...tical drive Chassis M3x5 1 Front I O panel Chassis M3x5 2 Top cover Chassis M3x5 1 Front bezel Chassis M3x5 11 Antenna Chassis M3x5 2 Left side cover Chassis M3x5 2 Bottom cover Chassis M3x5 3 Top bracket Chassis M3x5 2 System board Chassis 6 32UNCx6 3 8 23 ...

Page 24: ...ow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID FDE02A8E D1D8 4715 84E7 135C5599D81D Status Released Procedure 1 Remove the two screws 6 32UNCx6 3 that secure the cover to th...

Page 25: ...2 Release the computer cover by sliding it towards the back of the computer and lift the cover off the chassis 25 ...

Page 26: ...ing inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID AE843551 0009 44F8 850F F3C82AA12173 Status Released Procedure 1 Align the tabs on the computer cover with the slots on the chassis and slide it towards the front of the computer 2 Replace...

Page 27: ...orking inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID E801D239 4162 4E97 95F9 0D3A119427F9 Status Released Procedure 1 Remove th...

Page 28: ...2 Grasp and release the front cover tabs sequentially from the top by moving them outward from the front bezel 28 ...

Page 29: ...ctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID DFAAB95D 7FA7 4F38 A607 DD3EC00CDD4C Status Released Procedure 1 Align and insert the front cover tabs into the front panel slots and snap into place 2 Replace the screw 6 32UNCx3 6 that secures the front cover to the chassis Iden...

Page 30: ...ter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 6504958B E9AE 45B7 8C36 250B50B118C4 Status Released Prerequisites 1 Remove the right side cover 2 Remove the front cover Identifier GUID AC2A27D9 4A33 43D5 8589 A29EB436959F Status Released Procedure 1 Discon...

Page 31: ...3 Pull to slide the slim optical drive assembly out through the front of the computer 4 Using your finger tips pry the slim optical drive bracket from the optical drive 31 ...

Page 32: ...5 Lift the slim optical drive assembly off the slim optical drive bracket 6 Remove the slim optical drive bezel from the optical drive 32 ...

Page 33: ...me page at www dell com regulatory_compliance Identifier GUID 87E3100B 0046 4D1C 9EE2 3EE84BAFA8BB Status Released Procedure 1 Align and snap the slim optical drive bezel to the optical drive 2 Place the slim optical drive assembly on the slim optical drive bracket and snap the slim optical drive assembly in place 3 Slide the slim optical drive assembly into the slim optical drive bay through the ...

Page 34: ...ur computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID A96D7521 0DDD 4E38 B774 04ED544695CA Status Released Prerequisites 1 Remove the right side cover 2 Remove the slim optical drive Identifier GUID 9FC7EAAD A905 4C34 AA2F F5F7DCD0A022 Status Released Pro...

Page 35: ...ssis 3 Slide the optical drive into the optical drive bay through the front of the computer 4 Remove the screw M3 from the chassis and replace that to secure the optical drive to the chassis 5 Connect the power cable to the optical drive 35 ...

Page 36: ...6 Connect the data cable to the optical drive 36 ...

Page 37: ...working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 6504958B E9AE 45B7 8C36 250B50B118C4 Status Released Prerequisites 1 Remove the right side cover 2 Remove the front cover Identifier GUID F95C0C2D 7BD2 4BEF 9A49 1F27149D09F9 Status Released Procedure 1 Disconnect the data cable from the optical ...

Page 38: ...4 Push to slide the optical drive out through the front of the computer 38 ...

Page 39: ...ter For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID A624C137 3F8E 4448 B8C0 AF1A75F3AF94 Status Released Procedure 1 Slide the optical drive into the optical drive bay through the front of the computer 2 Replace the screw M3x5 that secures the optical drive to the chassis 3 Connect the data cable and power cable to the op...

Page 40: ...llow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID 8B9E9AA4 9CF0 49C0 A7D8 A9D122215450 Status Released Procedure 1 Disconnect the light bar cable from its...

Page 41: ...3 Slide and remove the light bar from the chassis 41 ...

Page 42: ...r working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID CCC9ECE1 F07B 4761 97AE E3603B1CD91F Status Released Procedure 1 Align and slide the light bar into the slot on the chassis 2 Replace the screw M3x5 that secures the light bar to the chassis 3 Connect the light bar cable to its connector on the...

Page 43: ...r computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover 43 ...

Page 44: ...atus Released Procedure 1 Place the computer with the side chassis facing up and locate the memory card slot on the system board 2 Using your fingertips spread apart the securing clip at each end of the memory module slot until the memory module pops up 44 ...

Page 45: ... slot NOTE If the memory module is difficult to remove gently ease the memory module back and forth to remove it from the slot CAUTION To prevent damage to the memory module hold the memory module by the edges Do not touch the components on the memory module 45 ...

Page 46: ...king inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 32C750AB 60D0 4A3A 9FE9 CF69AB3BAB27 Status Released Procedure 1 Align the notch on the memory module with the tab on the memory module slot and insert the memory module into the memory m...

Page 47: ...Identifier GUID 8242C53A B8DC 4B1A B0E1 4631712DC2AC Status Released Post requisites Replace the right side cover 47 ...

Page 48: ... working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 6504958B E9AE 45B7 8C36 250B50B118C4 Status Released Prerequisites 1 Remove the right side cover 2 Remove the front cover Identifier GUID 00487A2E EE48 49F4 9AAD 636BBBD2A7D5 Status Released Procedure 1 Disconnect the front audio cable from the ...

Page 49: ...4 Disconnect the USB 3 0 cable from the system board 5 Remove the two screws M3x5 that secures the front I O panel to the chassis 49 ...

Page 50: ...6 Pull out the front I O panel along with the cables through the front of the computer 50 ...

Page 51: ...ctices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID E3670601 85A3 4326 BDDC 85F92EA43468 Status Released Procedure 1 Slide the front I O panel into the front I O panel bay through the front of the computer 2 Replace the two screws M3x5 that secures the front I O panel to the chassis 3 Connect the front audio cable USB 2 0 cable USB 3 0 cable and med...

Page 52: ...structions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 6504958B E9AE 45B7 8C36 250B50B118C4 Status Released Prerequisites 1 Remove the right side cover 2 Remove the front cover Identifier GUID 167D3989 93A4 419C BA84 78147C93F6BB Status Released Procedure 1 Disconnect the logo boa...

Page 53: ...3 Remove the logo board from the chassis 53 ...

Page 54: ...ng inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID B9ACF42E 3D66 433F AD31 F54B96224D31 Status Released Procedure 1 Align the logo board with the slot on the chassis and replace the two screws M3x5 that secures the logo board to the chassis 2 Connect the logo board cable to the logo board Identifier G...

Page 55: ...ng inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 6504958B E9AE 45B7 8C36 250B50B118C4 Status Released Prerequisites 1 Remove the right side cover 2 Remove the front cover Identifier GUID D4DE9476 2C10 44F7 8B64 7BB8D038B1CC Status Release...

Page 56: ...anel light board cable from the routing guides on the chassis 3 Press the tab and disconnect the front light bar cable from the logo board 4 Remove the screw M3x5 that secures the front panel light board to the chassis 56 ...

Page 57: ...5 Remove the front panel light board from the chassis 57 ...

Page 58: ...ompliance home page at www dell com regulatory_compliance Identifier GUID D1748F4F A4A8 4987 BCA0 CD438F74F7ED Status Released Procedure 1 Align the front panel light board cable to the slot on the chassis 2 Replace the screw M3x5 that secures the front panel light board to the chassis 3 Connect the front panel light board cable to the logo board 4 Route the cables through the routing guides on th...

Page 59: ...r computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Identifier GUID 1631ACD...

Page 60: ...er GUID F2146D9F F2E2 4CB2 B5CE 0E257EBF58A0 Status Released Procedure 1 Locate the solid state drive slot on the system board 2 Remove the screw M2x3 5 that secures the solid state drive to the system board 60 ...

Page 61: ...3 Slide and lift the solid state drive off the system board 61 ...

Page 62: ...ipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive 62 ...

Page 63: ...rmal pad to the system board NOTE Applicable only for computers that are shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors 2 Align the notch on the solid state drive with the tab on the solid state drive slot 3 Insert the solid state drive at a 45 degree angle into the solid state drive slot 63 ...

Page 64: ...the solid state drive down and replace the screw M2x3 5 that secures the solid state drive to the system board Identifier GUID 8242C53A B8DC 4B1A B0E1 4631712DC2AC Status Released Post requisites Replace the right side cover 64 ...

Page 65: ...r computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover 65 ...

Page 66: ...us Released Procedure 1 Locate the wireless card on the system board 2 Remove the screw M2x3 5 that secures the wireless card to the system board 3 Lift the wireless card bracket off the wireless card 4 Disconnect the antenna cables from the wireless card 66 ...

Page 67: ...5 Slide and remove the wireless card from the wireless card slot 67 ...

Page 68: ...ow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 3F279C95 9087 4E9A A39B 9BFAAC527D1C Status Released Procedure 1 Align the notch on the wireless card with the tab on the wireless card slot and slide the wireless card at an angle into the wireless card slot 2 Connec...

Page 69: ...4 Replace the screw M2x3 5 that secures the wireless card to the system board Identifier GUID 8242C53A B8DC 4B1A B0E1 4631712DC2AC Status Released Post requisites Replace the right side cover 69 ...

Page 70: ...r computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Identifier GUID 1631ACD...

Page 71: ...Identifier GUID 7D9E6047 0114 44CF B114 7332A7F15AF4 Status Released Procedure 1 Locate the coin cell battery on the system board 71 ...

Page 72: ...2 Using a plastic scribe pry the coin cell battery out of its socket 72 ...

Page 73: ...computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 3B0C543D 78BF 49F1 86D8 3EE8B3A25B47 Status Released Procedure Insert the coin cell battery into the battery socket with the positive side facing up and snap the battery into place Identifier GUID 8242C53...

Page 74: ... in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID 7F30ABD3 B403 45CF B222 2B673D46B2E5 Status Released Procedure 1 Disconnect the power cable from the hard drive 2 Disconnect ...

Page 75: ...ift the hard drive assembly out of the slot on the side chassis 5 Remove the four screws 6 32UNCx3 6 that secure the hard drive bracket to the hard drive 6 Lift the hard drive off the hard drive bracket 75 ...

Page 76: ..._compliance Identifier GUID CD781F95 A833 4011 A61B F2786319DE00 Status Released Procedure 1 Place the hard drive in the hard drive bracket 2 Align the screw holes on the hard drive with the screw holes on the hard drive bracket 3 Replace the four screws 6 32UNCx3 6 that secure the hard drive bracket to the hard drive 4 Slide the hard drive assembly into the slot on the side chassis and replace th...

Page 77: ...ces see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID BB07406A E079 4F1E BD71 24FA04117D50 Status Released Procedure 1 Disconnect the power cable from the 3 5 inch hard drive 2 Disconnect the power cable from the 2 5 inch hard drive 3 Disconnect...

Page 78: ...m the side chassis NOTE Note the orientation of the hard drive so that you can replace it correctly 7 Remove the four screws M3x3 5 that secure the hard drive bracket to the hard drive 8 Lift the hard drive off the hard drive bracket 78 ...

Page 79: ...atory_compliance Identifier GUID 9969A885 FB95 48A4 92E6 B956050BB5B8 Status Released Procedure 1 Place the hard drive in the hard drive bracket 2 Align the screw holes on the hard drive with the screw holes on the hard drive bracket 3 Replace the four screws M3x3 5 that secure the hard drive bracket to the hard drive 4 Slide the hard drive assembly into the slot on the side chassis and replace th...

Page 80: ...instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID E14A124C 43A2 478E B5DC FE3245374CF5 Status Released Procedure NOTE Note the orientation of the fan while removin...

Page 81: ...2 Pull the system fan to release it from the rubber grommets on the chassis and remove the fan from the chassis 81 ...

Page 82: ...For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID F76DD993 EC46 4DFD B23A 8474FC549B7A Status Released Procedure 1 Align the slots on the system fan with the rubber grommets on chassis 2 Route the rubber grommets through the slots on system fan and pull the rubber grommets until the fan snaps into position 3 Connect the sys...

Page 83: ...ing inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID B2389986 C5D2 4C99 840E 3C92575612C4 Status Released Procedure 1 Remove the screw 6 32UNCx3 6 that secures the graphics card to the chassis...

Page 84: ...Identifier GUID E739510C F979 4B0F 9E14 4A3F7E8D4237 Status Released Procedure Only with computers shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors 1 Remove the two screws 6 32UNCx3 6 that secures the graphics card bracket to the chassis 84 ...

Page 85: ...isconnect the graphics card cable from the graphics card 4 Remove the two screws 6 32UNCx3 6 that secures the graphics card to the chassis 5 Push the securing tab on the PCIe slot away from the graphics card grasp the card by its top corner and ease it out of the slot 85 ...

Page 86: ...6 Lift the graphics card off the computer 86 ...

Page 87: ...edure 1 Align the graphics card with the slot on the chassis 2 Align and place the graphics card into the slot on system board and press down firmly until the graphics card snaps into place 3 Replace the screw 6 32UNCx3 6 that secures the graphics card to the chassis Identifier GUID 18E03B03 9F85 4F4B BCF8 AFD70DA271BA Status Released Procedure Only with computers shipped with AMD Ryzen 3 Ryzen 5 ...

Page 88: ... screw holes on the graphics card bracket to the screw holes on the chassis and replace the two screws 6 32UNCx3 6 that secures the graphics card bracket to the chassis Identifier GUID 8242C53A B8DC 4B1A B0E1 4631712DC2AC Status Released Post requisites Replace the right side cover 88 ...

Page 89: ...r After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID 488387E0 AF3A 4711 9113 9E8895697E69 Status Released Procedure 1 ...

Page 90: ...2 Lift the release lever on the heat sink 3 Press the lever and release it from the securing tabs on both sides of the processor 90 ...

Page 91: ...Lift the processor fan and heat sink assembly off the system board 5 Remove the four screws M3x7 26 that secures the processor fan to the heat sink assembly 6 Lift the processor fan from the heat sink 91 ...

Page 92: ...er GUID 84145110 4A74 43A6 95CA 83E96419C571 Status Released Procedure 1 Align the screw holes on the processor fan with the screw holes on the heat sink 2 Replace the four screws M3x7 26 that secure the processor fan to the heat sink 3 Align the processor fan and heat sink assembly to the slot on the processor 4 Align the slots on the release lever with the securing tabs on both sides of the proc...

Page 93: ...more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of th...

Page 94: ...Identifier GUID B04B35C9 1A98 465B 97C0 92FEC835BEE6 Status Released Procedure After performing all the above steps you are left with the heat sink 94 ...

Page 95: ... regulatory_compliance CAUTION Incorrect alignment of the heat sink can damage the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Identifier GUID 2947850A CFD1 4...

Page 96: ...w dell com regulatory_compliance Identifier GUID AECECAF7 686B 4CB5 978D 1B3C8E9C8840 Status Released Prerequisites Only with computers shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors Remove the right side cover Identifier GUID 50C6DDF3 A2F9 4431 9104 D22FFF75260C Status Released Procedure Only with computers shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors 1 Disconnect the fan cable from t...

Page 97: ...4 Remove the screw 6 32UNCx3 6 that secures the fan to the chassis 5 Lift and release the fan from the chassis 97 ...

Page 98: ...6 Lift the processor cooling assembly along with the fan off the system board 98 ...

Page 99: ...nce Identifier GUID 72F84966 7F26 4E5E A1AC C50ED21CF66B Status Released Procedure Only with computers shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors 1 Align the captive screws on the processor cooling assembly with the slot on the system board 2 In sequential order as indicated on the processor cooling assembly tighten the captive screws that secure the processor cooling assembly to the syst...

Page 100: ...Identifier GUID 1CF3150A 86A6 458D 811B 51E0325C3D96 Status Released Post requisites Replace the right side cover 100 ...

Page 101: ...llow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID BE0067B0 2DD1 42BA 902C 2A99D7A3DC07 Status Released Prerequisites 1 Remove the right side cover 2 Remove the processor fan ...

Page 102: ...F53B380 Status Released Procedure 1 Locate the processor on the system board 2 Press the release lever down and then push it away from the processor to release it from the tab 3 Extend the release lever completely and open the processor cover 102 ...

Page 103: ...4 Lift the processor off the processor socket 103 ...

Page 104: ...cessor ships with a thermal pad in the package In some cases the processor may ship with the thermal pad attached to it Identifier GUID 9D3E0464 50A1 4A5D A720 B60D22F77512 Status Released Procedure 1 Ensure that the release lever on the processor socket is fully extended in the open position CAUTION The pin 1 corner of the processor has a triangle that aligns with the triangle on the pin 1 corner...

Page 105: ...n the socket pivot the release lever down and place it under the tab on the processor cover Identifier GUID EC650DC9 3B25 4A3A A4CF C2F7CD90E8D5 Status Released Post requisites 1 Replace the processor fan 2 Replace the right side cover 105 ...

Page 106: ...631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID 9CCC06C5 5DFE 4A5C A3E2 52106D56F9FD Status Released Procedure NOTE Note the routing of the cables while removing the power supply unit so that you can replace them correctly NOTE Remove the cables from the routing guides on the chassis to avoid potential damage to the cables NOTE Disconne...

Page 107: ...the power cables from the hard disks NOTE For computers with graphics card disconnect the power cable from the graphics card 5 Remove the four screws 6 32UNCx6 3 that secure the power supply unit to the chassis 107 ...

Page 108: ...6 Press the clamp and slide the power supply unit towards the front of the chassis and lift the power supply unit along with the cables off the chassis 108 ...

Page 109: ... 9900 4FB4EE3302B9 Status Released Procedure 1 Place the power supply on the chassis 2 Slide the power supply unit towards the back of the chassis until it snaps into place 3 Align the screw holes on the power supply unit with the screw holes on the chassis 4 Replace the four screws 6 32UNCx6 3 that secure the power supply unit to the chassis 5 Route the power supply unit cables through the routin...

Page 110: ...Identifier GUID 8242C53A B8DC 4B1A B0E1 4631712DC2AC Status Released Post requisites Replace the right side cover 110 ...

Page 111: ...r working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID 8AE19C8D 3E07 48F6 8ACB 1D18934DABA2 Status Released Procedure 1 Remove...

Page 112: ...2 Slide the top cover towards the backside of the chassis and remove the top cover from the chassis 112 ...

Page 113: ... your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID EDE4C465 9C95 42A8 A19E 1746EAA9DCF1 Status Released Procedure 1 Align the tabs on the top cover with the slots on the chassis 2 Slide the top cover towards the front of the chassis and secure the top cover in place 3 Replace the screw M3x5 that secures the to...

Page 114: ... see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID E59E0BC3 EB59 4428 B571 13DBE9E646AD Status Released Prerequisites 1 Remove the right side cover 2 Remove the front cover 3 Remove the slim optical drive 4 Remove the front I O panel 5 Remove the logo board 6 Remove the front panel light board 7 Remove the light bar 8 Remove the top cover Identifier GUID...

Page 115: ...2 Remove the front bezel from the chassis 115 ...

Page 116: ...e page at www dell com regulatory_compliance Identifier GUID B853ADE3 B5F6 4FD6 B480 85F8D4F702BF Status Released Procedure 1 Align the front bezel to the slots on the chassis 2 Replace the 11 screws M3x5 that secure the front bezel to the chassis and place the computer with the side chassis facing up Identifier GUID A90586B5 61B4 4B52 8254 5580D6F717EE Status Released Post requisites 1 Replace th...

Page 117: ...ollow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID EAC5C624 90F9 4EC5 B1C4 09F36F7AFB3D Status Released Prerequisites 1 Remove the right side cover 2 Remove the front cover 3 Remove the slim optical drive 4 Remove the top cover Identifier GUID FDCE4B9E 5EFE 42A5 8C...

Page 118: ...2 Remove the power button cable from the routing guides on the chassis 3 Press the tab on the power button board to release the module from the top panel 118 ...

Page 119: ...4 Remove the power button board along with its cable through the slot on the top panel 119 ...

Page 120: ...pliance home page at www dell com regulatory_compliance Identifier GUID 7B8622B6 1B04 4F8B 8562 2073F98222B5 Status Released Procedure 1 Route the power button board cable through the slot on the top panel 2 Align and snap the power button module into the slot on the top panel 3 Route the power button board cable through the routing guides on the chassis 4 Connect the power button board cable to t...

Page 121: ...iance home page at www dell com regulatory_compliance Identifier GUID C3BA5FE1 0F96 455A BC72 DFBA39E17E49 Status Released Prerequisites 1 Remove the right side cover 2 Remove the wireless card Identifier GUID 2D5B5663 E942 4CF0 A5B8 E18B188A66C0 Status Released Procedure NOTE Note the routing and the colour of antenna cables while removing them so that you can replace them correctly 1 Remove the ...

Page 122: ...4 Remove the antenna cables from the routing guide on the chassis 122 ...

Page 123: ...ety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 4C48EE62 6322 4CE1 9AED 0A105C50228C Status Released Procedure 1 Align the antenna cables to the slots on chassis and adhere the antenna cables to the chassis 2 Replace the two screws M3x5 that secures the antenna cables to the chassis 3 Route the antenna cables through the routing guid...

Page 124: ...ur computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover 124 ...

Page 125: ...3 Ryzen 5 Ryzen 7 processors remove graphics card bracket before removing the left side cover screws For removing graphics card bracket follow the procedure from step 1 to step 2 in Removing the graphics card 1 Remove the two screws M3x5 that secure the left side cover to the chassis 2 Carefully turn over the computer 125 ...

Page 126: ...3 Slide and lift the left side cover off the chassis 126 ...

Page 127: ...ompliance Identifier GUID C8374410 0D12 442F 984E 202F35DCF26A Status Released Procedure 1 Align the tabs on the left side cover with the slots on the chassis and snap the left side cover to lock it in place NOTE For computers shipped with AMD Ryzen 3 Ryzen 5 Ryzen 7 processors replace graphics card bracket after replacing the left side cover screws For replacing the graphics card bracket follow t...

Page 128: ...inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID A1F6F6E1 1E4F 46EA AF48 B5399B746AFB Status Released Procedure 1 Remove the three screws M3x5 that secure the bottom cover to the chassis 2 Pre...

Page 129: ...3 Slide and remove the bottom cover from the chassis 129 ...

Page 130: ...or more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 902BE708 7137 4430 AE4A 706257994C2E Status Released Procedure 1 Tilt the computer towards the front until the base is facing up 2 Align the tabs on the bottom cover with the slots on the chassis and snap the bottom cover to lock it in place 3 Replace the three screws M3x5 th...

Page 131: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 7081090C D0CB 4699 AD12 081D917CD697 Status Released Prerequisites 1 Remove the right side cover 2 Remove the power supply unit 3 Remove the top cover 4 Remove the left side cover 5 Remove the bottom cover Identifier GUID BC638F05 4563 481E...

Page 132: ...2 Lift the top bracket off the chassis 132 ...

Page 133: ...3 Place the computer with the left side chassis facing up and release the slots on the rear cover from the tabs on the chassis and remove the rear cover from the chassis 133 ...

Page 134: ...liance home page at www dell com regulatory_compliance Identifier GUID 6B9C3CF4 AA72 46D5 B68E 7737582DA97A Status Released Procedure 1 Align the slots on the rear cover with the tabs on the chassis and snap the cover in place 2 Align the screw holes on the top bracket with the screw holes on the chassis 3 Replace the two screw M3x5 that secures the top bracket to the chassis Identifier GUID 74EBB...

Page 135: ...u must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the...

Page 136: ...er cable from the system board 4 Press the securing clip and disconnect the power button board cable from the system board 5 Press the securing clip and disconnect the power supply unit cable from the system board 6 Disconnect the USB 2 0 cable from the system board 7 Disconnect the USB 3 0 cable from the system board 8 Disconnect the optical drive power cable from the system board 9 Disconnect th...

Page 137: ...nect the USB 3 1 Type C port cable from the system board applicable only for computers shipped with AMD R3 R5 R7 processors 12 Remove the eight screws 6 32UNCx6 3 that secure the system board to the chassis 137 ...

Page 138: ...13 Lift the system board and remove it from the chassis 138 ...

Page 139: ... replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board Identifier GUID F12384DA 5A8B 4529 A93B 4618502A5B4A Status Released Procedure 1 Align the system board with the slots on the chassis and place the system board in position 2 Replace the e...

Page 140: ...9A7374FD9 Status Released Post requisites 1 Replace the processor 2 Replace the processor fan 3 Replace the graphics card 4 Replace the wireless card 5 Replace the solid state drive 6 Replace the memory module 7 Replace the right side cover 140 ...

Page 141: ...961D 2AFBDAF42039 Status Released Entering BIOS setup program 1 Turn on or restart your computer 2 During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard is initialized This prompt can appear very quickly so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke ...

Page 142: ...tructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Identifier GUID 1631ACD3 92F3 4946 AEAD FF882430ADEE Status Released Prerequisites Remove the right side cover Identifier GUID 2F14952B BE39 4941 8BD5 065AABB0149F Status Released Procedure 1 Remove the jumper plug from the password jumper pin...

Page 143: ...117 Status Released Clearing CMOS Settings WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulator...

Page 144: ...move the right side cover Identifier GUID 9121B45B CF05 4D91 BAF0 62F61BF65434 Status Released Procedure 1 Remove the jumper plug from the password jumper pins PSWD and connect it to the CMOS jumper pins 2 Wait for 5 seconds and then replace the jumper plug to its original location 144 ...

Page 145: ...Identifier GUID 8242C53A B8DC 4B1A B0E1 4631712DC2AC Status Released Post requisites Replace the right side cover 145 ...

Page 146: ...nd then click Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads Find it myself 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the fold...

Page 147: ...rectly installed Refer to the table below for Amber Blinking Pattern diagnostics suggestion and possible failures Solid White System is in S0 state the normal power state of a functioning machine Blinking White System is in a low power state either S1 or S3 This does not indicate a fault condition The computer POST Power On Self Test ensures that it meets the basic computer requirements and the ha...

Page 148: ...Table 3 Jumper settings Jumper Function Operation JMP1 Service mode 1 2 Short Disable 1 2 Open Default Password 3 4 Short Default 3 4 Open Clear CMOS 5 6 Short Clear 5 6 open Default 148 ...

Page 149: ...Help Support app Get started app Accessing help In Windows search type Help and Support and press Enter Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Learn about your operating system setting up an...

Page 150: ...see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 150 ...

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