Dell Inspiron 7386 Service Manual Download | Manualshive

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After working inside your computer

CAUTION:

Leaving stray or loose screws inside your computer may severely damage your computer.

1. Replace all screws and ensure that no stray screws remain inside your computer.
2. Connect any external devices, peripherals, or cables you removed before working on your computer.
3. Replace any media cards, discs, or any other parts that you removed before working on your computer.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.

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After working inside your computer

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Summary of Contents for Inspiron 7386

Page 1: ...Inspiron 7386 Service Manual Regulatory Model P91G Regulatory Type P91G001 Aug 2018 Rev A00 ...

Page 2: ...mage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2022 Dell Inc or its subsidiaries All rights reserved Dell Technologies Dell and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ... Replacing the base cover 17 Procedure 17 Chapter 8 Removing the battery 19 Prerequisites 19 Procedure 19 Chapter 9 Replacing the battery 21 Procedure 21 Post requisites 22 Chapter 10 Removing the solid state drive Intel Optane 23 Prerequisites 23 Procedure 23 Chapter 11 Replacing the solid state drive Intel Optane 25 Procedure to replace M 2 2280 card 25 Post requisites 26 Procedure to move the s...

Page 4: ...5 Prerequisites 35 Procedure 35 Chapter 19 Replacing the fan 36 Procedure 36 Post requisites 36 Chapter 20 Removing the heat sink 37 Prerequisites 37 Procedure 37 Chapter 21 Replacing the heat sink 38 Procedure 38 Post requisites 38 Chapter 22 Removing the display assembly 39 Prerequisites 39 Procedure 39 Chapter 23 Replacing the display assembly 41 Procedure 41 Post requisites 42 Chapter 24 Remov...

Page 5: ...ng the system board 49 Prerequisites 49 Procedure 49 Chapter 31 Replacing the system board 51 Procedure 51 Post requisites 52 Entering the Service Tag in the BIOS setup program 52 Chapter 32 Removing the touchpad 53 Prerequisites 53 Procedure 53 Chapter 33 Replacing the touchpad 55 Procedure 55 Post requisites 56 Chapter 34 Removing the keyboard 57 Prerequisites 57 Procedure 57 Chapter 35 Replacin...

Page 6: ... 76 Procedure 76 Chapter 43 Replacing the display hinges 77 Procedure 77 Post requisites 77 Chapter 44 Removing the display cable 78 Prerequisites 78 Procedure 78 Chapter 45 Replacing the display cable 79 Procedure 79 Post requisites 79 Chapter 46 Removing the display back cover 80 Prerequisites 80 Procedure 80 Chapter 47 Replacing the display back cover 81 Procedure 81 Post requisites 81 Chapter ...

Page 7: ...g BIOS System Setup and System passwords 89 Chapter 50 Troubleshooting 90 Updating the BIOS in Windows 90 Updating the BIOS using the USB drive in Windows 90 Dell SupportAssist Pre boot System Performance Check diagnostics 90 Running the SupportAssist Pre Boot System Performance Check 91 System diagnostic lights 91 Enabling Intel Optane memory 92 Disabling Intel Optane memory 92 WiFi power cycle 9...

Page 8: ... Start Power Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all attached network devices and peripherals such as keyboard mouse and monitor from your computer 5 Remove any media card and optical disc from your compute...

Page 9: ...y screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 2 After working inside your computer 9 ...

Page 10: ...ll tab not the cable itself Some cables have connectors with locking tabs or thumbscrews that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending the connector pins When connecting cables ensure that the ports and the connectors are correctly oriented and aligned CAUTION Press and eject any installed card from the media card reader ...

Page 11: ...ng wire Never use wireless wrist straps Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage It is recommended to test the wrist strap and bonding wire at least once per week ESD Wrist Strap Tester The wires inside of an ESD strap are prone to d...

Page 12: ...bags for safe transport Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment CAUTION Do not lift greater than 50 pounds Always obtain additional resources or use a mechanical lifting device 1 Get a firm balanced footing Keep your feet apart for a stable base and point your toes out 2 Tighten stomach muscles Abdominal muscles support your spine when you lift offs...

Page 13: ...Recommended tools The procedures in this document may require the following tools Philips screwdriver 1 Flat head screwdriver Plastic scribe 4 Recommended tools 13 ...

Page 14: ... type Quantity Screw image Base cover Palm rest assembly M2x5 4 Battery Palm rest assembly M2x3 4 Wireless card bracket System board M2x3 1 Solid state drive Palm rest and keyboard assembly M2x3 1 Touchpad bracket Palm rest assembly M2x2 3 Touchpad Palm rest assembly M2x2 5 4 Fan Palm rest assembly M2x3 2 Display hinges Palm rest assembly M2 5x5 7 Power adapter port Palm rest assembly M2x3 1 I O b...

Page 15: ...ome page at www dell com regulatory_compliance Procedure 1 Loosen the three captive screws that secure the base cover to the palm rest assembly 2 Remove the four screws M2x5 that secure the base cover to the palm rest assembly 3 Using a plastic scribe pry the base cover from the tabs on the hinges and continue to pry the base cover from the slots on the palm rest assembly CAUTION Do not pry the ba...

Page 16: ...NOTE The following step is applicable only if you want to further remove any other component from your computer 5 Disconnect the battery cable from the system board 16 Removing the base cover ...

Page 17: ...your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the battery cable to the system board 2 Align the tabs on the base cover with the slots on the palm rest assembly 3 Carefully snap the base cover onto the palm rest assembly 7 Replacing the base ...

Page 18: ...4 Replace the four screws M2x5 that secure the base cover to the palm rest assembly 5 Tighten the three captive screws that secure the base cover to the palm rest assembly 18 Replacing the base cover ...

Page 19: ...puter For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Disconnect the battery cable from the system board applicable only if not disconnected earlier 2 Remove the speaker cable from the routing guides on the battery 3 Remove the four screws M2x3 that secure the battery to the palm rest assem...

Page 20: ...5 Turn the computer over open the display then press and hold the power button for five seconds to ground the system board 20 Removing the battery ...

Page 21: ...fter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Using the alignment posts place the battery on the palm rest assembly 2 Replace the four screws M2x3 that secure the battery to the palm rest assembly 3 Route the speaker cable through the routing guides on the battery 4 Connect the battery cabl...

Page 22: ...Post requisites Replace the base cover 22 Replacing the battery ...

Page 23: ...re working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Locate the solid state drive on your computer 2 Remove the screw M2x3 that secures the solid state drive to the pa...

Page 24: ...24 Removing the solid state drive Intel Optane ...

Page 25: ...ulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Procedure to replace M 2 2280 card NOTE Follow the procedure to change the location of the screw mount in case if you are replacing the solid state drive of a different form factor 1 Align the notch on the solid state drive with the tab on the solid state drive slot 2 Slide the solid state d...

Page 26: ...assembly 2 Turn the screw mount to 180 degrees 3 Insert the screw mount into the other screw mount slot on the palm rest and keyboard assembly 4 Align the notch on the solid state drive Intel Optane memory module with the tab on the solid state drive slot 5 Slide the solid state drive Intel Optane memory module firmly into the solid state drive slot at an angle 6 Press the other end of the solid s...

Page 27: ...Replacing the solid state drive Intel Optane 27 ...

Page 28: ...y Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the fan Procedure 1 Disconnect the coin cell battery cable from the system board 2 Remove the coi...

Page 29: ...nstructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the palm rest assembly 2 Route the coin cell battery cable under the I O board cable 3 Connect the coin cell battery cable to the system board Post requisites 1 Replace the fan 2 Replace the base c...

Page 30: ...best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Locate the wireless card on the system board 2 Remove the screw M2x3 that secures the wireless card bracket to the wireless card and palm rest assembly 3 Remove the wireless card bracket from the wireless card 4 Disconnect the antenna cables from the wireless...

Page 31: ...Removing the wireless card 31 ...

Page 32: ... the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Table 2 Antenna cable color scheme Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black 2 Align the notch on the wireless card with the tab on the wireless card slot and insert the wireless card at an angle into the ...

Page 33: ...r working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Disconnect the speaker cable from the system board 2 Remove the speaker cable from the routing guides on the battery and palm rest assembly 3 Remove the speakers from the alignment posts and lift the speakers off...

Page 34: ...working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Using the alignment posts on the palm rest assembly place the speakers on the palm rest assembly 2 Route the speaker cable through the routing guides on the battery and palm rest assembly 3 Connect the speaker cable to the system board Post requisite...

Page 35: ...uter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Disconnect the fan cable from the system board 2 Remove the two screws M2x3 that secure the fan to the palm rest assembly 3 Lift the fan off the palm rest assembly 18 Removing ...

Page 36: ...he instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Using the alignment posts place the fan on the palm rest assembly 2 Replace the two screws M2x3 that secure the fan to the palm rest assembly 3 Connect the fan cable to the system board Post requisites Replace the base cover ...

Page 37: ...compliance NOTE The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the fan Procedure 1 In reverse or...

Page 38: ...gulatory_compliance CAUTION Incorrect alignment of the heat sink can damage the system board and processor NOTE If either the system board or the heat sink is replaced use the thermal pad paste provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 In sequential order as indicated on the heat...

Page 39: ...nt reader cable from the system board 2 Peel the tape that secures the touch screen board cable and display cable to the system board 3 Open the latch and disconnect the touch screen board cable from the system board 4 Open the latch and disconnect the display cable from the system board 5 Remove the touch screen board cable and display cable from the routing guides on the palm rest assembly 6 Tur...

Page 40: ...40 Removing the display assembly ...

Page 41: ...the screw holes on the display hinges with the screw holes on the I O board and system board and replace the seven screws M2 5x5 that secure the display hinges to the I O board and system board 3 Turn the computer over and close the display 4 Route the display cable and touch screen board cable on the routing guides on the palm rest assembly 5 Connect the finger print reader cable to the system bo...

Page 42: ...Post requisites 1 Replace the heat sink 2 Replace the fan 3 Replace the wireless card 4 Replace the base cover 42 Replacing the display assembly ...

Page 43: ...y best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the screw M2x3 that secures the power adapter port to the palm rest assembly 3 Lift the...

Page 44: ... home page at www dell com regulatory_compliance Procedure 1 Place the power adapter port into the slot on the palm rest assembly 2 Align the screw hole on the power adapter port with the screw hole on the palm rest assembly and replace the screw M2x3 that secures the power adapter port to the palm rest assembly 3 Connect the power adapter port cable to the system board Post requisites 1 Replace t...

Page 45: ...r For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly Procedure 1 Open the latch and disconnect the I O board cable from the I O board 2 Remove the screw M2x3 that secures the I O board to the palm rest assem...

Page 46: ... at www dell com regulatory_compliance Procedure 1 Align the USB ports on the I O board with the slots on the palm rest assembly 2 Align the screw hole on the I O board with the screw hole on the palm rest assembly and replace the screw M2x3 that secures the I O board to the palm rest assembly 3 Connect the I O board cable to the I O board and close the latch to secure the cable Post requisites 1 ...

Page 47: ...compliance Prerequisites 1 Remove the base cover 2 Remove the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly 6 Remove the I O board Procedure 1 Disconnect the fingerprint reader cable from the system board and peel the fingerprint reader cable off the palm rest assembly 2 Remove the screw M3x3 that secures the power button board to the palm rest assembly 3 Usin...

Page 48: ...liance Procedure 1 Using the alignment posts place the power button board along with its cable on the palm rest assembly 2 Adhere the power button board on the palm rest assembly 3 Replace the screw M3x3 that secures the power button board to the palm rest assembly 4 Adhere the fingerprint reader cable on the palm rest assembly and connect the fingerprint reader cable to the system board Post requ...

Page 49: ...tem board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the solid state drive Intel Optane memory module 4 Remove the wireless card 5 Remove the fan 6 Remove the heat sink 7 Remove the display assembly...

Page 50: ...8 Remove the three screws M2x2 that secure the system board to the palm rest assembly 9 Lift the system board off the palm rest assembly 50 Removing the system board ...

Page 51: ... the BIOS setup program You must make the appropriate changes again after you replace the system board Procedure 1 Align the screw holes on the system board with the screw holes on the palm rest assembly 2 Replace the three screws M2x2 that secure the system board to the palm rest assembly 3 Connect the touchpad cable to the system board and close the latch to secure the cable 4 Connect the keyboa...

Page 52: ...Replace the base cover Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field NOTE Service tag is the alphanumeric identifier located at the back side of your computer 52 Replacing the system board ...

Page 53: ...base cover 2 Remove the battery 3 Remove the speakers Procedure 1 Open the latch and disconnect the touchpad cable from the system board 2 Peel off the tapes that secure the touchpad assembly to the keyboard bracket 3 Peel off the tape that secure the touchpad bracket to the palm rest assembly 4 Remove the three screws M2x2 that secure the touchpad bracket to the palm rest assembly 5 Lift the touc...

Page 54: ...54 Removing the touchpad ...

Page 55: ...s on the touchpad with the screw holes on the palm rest assembly 2 Replace the four screws M2x2 5 that secure the touchpad to the palm rest assembly 3 Align the screw holes of the touchpad bracket with the screw holes on the palm rest assembly 4 Replace the three screws M2x2 that secure the touchpad bracket to the palm rest assembly 5 Slide the touchpad cable into the connector on the system board...

Page 56: ...Post requisites 1 Replace the speakers 2 Replace the battery 3 Replace the base cover 56 Replacing the touchpad ...

Page 57: ...e base cover 2 Remove the battery 3 Remove the solid state drive Intel Optane memory module 4 Remove the coin cell battery 5 Remove the wireless card 6 Remove the speakers 7 Remove the fan 8 Remove the heat sink 9 Remove the display assembly 10 Remove the power adapter port 11 Remove the I O board 12 Remove the power button with fingerprint reader 13 Remove the system board Procedure 1 Peel the ta...

Page 58: ...4 Lift the keyboard along with its cable off the palm rest assembly 58 Removing the keyboard ...

Page 59: ...ry Compliance home page at www dell com regulatory_compliance Procedure 1 Using the alignment posts place the keyboard on the palm rest assembly 2 Align the screw holes on the keyboard bracket with the screw holes on the palm rest assembly 3 Replace the 28 screws M1 2x1 4 that secures the keyboard bracket to the palm rest assembly NOTE Ensure that there are no cables below the keyboard bracket whe...

Page 60: ...Replace the power adapter port 5 Replace the display assembly 6 Replace the heat sink 7 Replace the fan 8 Replace the speakers 9 Replace the wireless card 10 Replace the coin cell battery 11 Replace the solid state drive Intel Optane memory module 12 Replace the battery 13 Replace the base cover 60 Replacing the keyboard ...

Page 61: ...ory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the solid state drive Intel Optane memory module 4 Remove the coin cell battery 5 Remove the wireless card 6 Remove the speakers 7 Remove the fan 8 Remove the heat sink 9 Remove the display assembly 10 Remove the power adapter port 11 Remove the I O board 12 Remove the power button with fingerprint reader 13 Remove ...

Page 62: ...om regulatory_compliance Procedure Place the palm rest on a flat surface Post requisites 1 Replace the keyboard 2 Replace the touchpad 3 Replace the system board 4 Replace the power button with fingerprint reader 5 Replace the I O board 6 Replace the power adapter port 7 Replace the display assembly 8 Replace the heat sink 9 Replace the fan 10 Replace the speakers 11 Replace the wireless card 12 R...

Page 63: ...l using SR tapes and pressure films is only limited to RFR Return For Repair Depot CIS CAR MIS service incidents The complete display assembly LCD Hinge Up Display Assembly must be dispatched for onsite service incidents 1 Remove the base cover 2 Remove the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly Procedure 1 Using the flat side of the plastic scribe pry ...

Page 64: ...tape around the plastic scribe 5 Pull the SR tape until the SR tape is fully released 6 Remove the display cable and touchscreen board cable from the routing guides on the display hinges 64 Removing the display panel ...

Page 65: ...e display panel off the display back cover and antenna assembly 8 Remove the camera 9 Remove the display cable 10 After performing all these steps we are left with the display panel Removing the display panel 65 ...

Page 66: ...66 Removing the display panel ...

Page 67: ...our computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the display panel on a clean and flat surface 2 Replace the display cable 3 Replace the camera 4 Identify the left and right SR tape 5 Remove the release paper from the SR tapes 39 Replacing the dis...

Page 68: ...6 Align both the SR tapes to the plastic edge of the display back cover and antenna assembly and paste them 7 Remove the blue release paper of SR tape 68 Replacing the display panel ...

Page 69: ...he display panel onto the display back cover and antenna assembly 9 Route the display cable and the touchscreen board cable through the routing guides on the display hinge 10 Place the display bezel on the display back cover and antenna assembly and snap it into place Replacing the display panel 69 ...

Page 70: ...he pressure film 12 Adhere the pressure film on the display panel 13 Using the flat end of the plastic scribe press the pressure film until it turns red 14 Peel off the pressure film from the display panel 70 Replacing the display panel ...

Page 71: ...Post requisites 1 Replace the display assembly 2 Replace the heat sink 3 Replace the fan 4 Replace the wireless card 5 Replace the base cover Replacing the display panel 71 ...

Page 72: ...Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly 6 Follow the procedure from step 1 to step 6 in Removing the display panel Procedure 1 Using a plastic scribe remove the camera module from the display panel assembly 2 Roll over the camera modul...

Page 73: ...Removing the camera 73 ...

Page 74: ...side your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module 2 Adhere the tape and turn over the camera module 3 Using the alignment post adhere the camera to the display panel assembly 41 74 Replacing the camera ...

Page 75: ...llow the procedure from step 4 to step 14 in Replacing the display panel 2 Replace the display assembly 3 Replace the heat sink 4 Replace the fan 5 Replace the wireless card 6 Replace the base cover Replacing the camera 75 ...

Page 76: ...de your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly 6 Remove the display panel Procedure 1 Remove the six screws M2 5x2 5 that secure the hinges to the display back cover 2 Lift the hinges an...

Page 77: ... safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the hinges and brackets with the screw holes on the display back cover 2 Replace the six screws M2 5x2 5 that secure the hinges to the display back cover Post requisites 1 Replace the display panel 2 Replace the display assembly 3 Replace the heat sink 4 Replace...

Page 78: ...move the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly 6 Follow the procedure from step 1 to step 6 in Removing the display panel 7 Remove the camera Procedure 1 Peel the tapes that secures the cables to the display panel 2 Open the latch and disconnect the touchscreen board cable from the connector on the display panel 3 Open the latch and disconnect the sens...

Page 79: ...e 1 Adhere the camera cable to the display panel 2 Connect the display cable and close the latch to secure the cable 3 Connect the sensor board cable and close the latch to secure the cable 4 Connect the touchscreen board cable and close the latch to secure the cable 5 Adhere the tapes that secure the cables to the display panel Post requisites 1 Replace the camera 2 Follow the procedure from step...

Page 80: ...ter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the wireless card 3 Remove the fan 4 Remove the heat sink 5 Remove the display assembly 6 Remove the display panel 7 Remove the display hinges Procedure After performing all the prerequisites we are left with th...

Page 81: ...ctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Place the display back cover on a flat surface Post requisites 1 Replace the display hinges 2 Replace the display panel 3 Replace the display assembly 4 Replace the heat sink 5 Replace the fan 6 Replace the wireless card 7 Replace the b...

Page 82: ...l com support Intel Trusted Execution Engine Interface In the Device Manager check if the Intel Trusted Execution Engine Interface driver is installed Install the driver update from www dell com support Intel Virtual Button driver In the Device Manager check if the Intel Virtual Button driver is installed Install the driver updates from www dell com support Wireless and Bluetooth drivers In the De...

Page 83: ... indicates that the keyboard is initialized This prompt can appear very quickly so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the desktop Then turn off your computer and try again Navigation keys NOTE For most of the System Setup options changes that yo...

Page 84: ...ays the manufacture date of the computer Ownership Date Displays the ownership date of the computer Express Service Code Displays the express service code of the computer Memory Information Memory Installed Displays the total computer memory installed Memory Available Displays the total computer memory available Memory Speed Displays the memory speed Memory Channel Mode Displays single or dual cha...

Page 85: ...t List Option Displays the available boot options Advanced Boot Options Enable Legacy Option ROMs Enable or disable the Legacy Option ROMs Enable UEFI Network Stack Enable or disable the UEFI Network Stack Enable Attempt Legacy Boot Enable or disable Legacy Boot UEFI Boot Path Security Enable or disable the system to prompt the user to enter the Admin password when booting a UEFI boot path from th...

Page 86: ...start Password Change Enable or disable changes to the System and Hard Disk passwords when an administrator password is set Non Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator password is set UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages PTT Security Enable or disable Platform Trust Technolog...

Page 87: ...l Speed Shift Technology Auto On Time Enable to set the computer to turn on automatically every day or on a preselected date and time This option can be configured only if the Auto On Time is set to Everyday Weekdays or Selected Days Default Disabled USB Wake Support Enable the USB devices to wake the computer from Standby Block Sleep Enable or disable Block Sleep Advanced Battery Charge Configura...

Page 88: ...rage devices BIOS Recovery Enable the user to recover from certain corrupted BIOS conditions from a recovery file on the user primary hard drive or an external USB key First Power On Date Disable the First Power On Date Table 12 System setup options System Logs menu System Logs BIOS Events Display BIOS events Thermal Events Display Thermal events Power Events Display Power events Table 13 System s...

Page 89: ...r the system or BIOS passwords contact Dell technical support as described at www dell com contactdell NOTE For information on how to reset Windows or application passwords refer to the documentation accompanying Windows or your application System setup 89 ...

Page 90: ...tup program file to the bootable USB drive 4 Connect the bootable USB drive to the computer that needs the BIOS update 5 Restart the computer and press F12 6 Select the USB drive from the One Time Boot Menu 7 Type the BIOS setup program filename and press Enter The BIOS Update Utility appears 8 Follow the on screen instructions to complete the BIOS update Dell SupportAssist Pre boot System Perform...

Page 91: ...ly on computers shipped with hard drive Power and battery status light Indicates the power and battery charge status Solid white Power adapter is connected and the battery has more than 5 percent charge Amber Computer is running on battery and the battery has less than 5 percent charge Off Power adapter is connected and the battery is fully charged Computer is running on battery and the battery ha...

Page 92: ...ete enabling your Intel Optane memory NOTE Applications may take up to three subsequent launches after enablement to see the full performance benefits Disabling Intel Optane memory CAUTION After disabling Intel Optane memory do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error The Intel Rapid Storage Technology user interface can be removed withou...

Page 93: ...ter 4 Wait for 30 seconds 5 Turn on the wireless router 6 Turn on the modem 7 Turn on your computer Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed The following procedure provides the instructions on how to conduct flea power release 1 Turn off your computer 2 Disconnect the power ada...

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