Acer Aspire 3670 Series Service Manual Download

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TravelMate 3250/2470 Series

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Aspire 3670 Series

Page 1: ...TravelMate 3250 2470 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 3250 2470 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...er ePower Management 22 Acer ePresentation Management 24 Acer eDataSecurity Management 25 Acer eLock Management 27 Acer eRecovery Management 28 Acer eSettings Management 29 Acer ePerformance Management 29 Acer OrbiCam 30 Enabling the Acer VisageON for 1 3 megapixel camera models only 33 Using the System Utilities 36 Acer GridVista dual display compatible 36 Launch Manager 37 Hardware Specification...

Page 8: ... 76 Disassembling the External Modules 79 Disassembling the HDD Module 79 Disassembling the ODD Module 79 Chapter 4 Troubleshooting 81 System Check Procedures 82 External Diskette Drive Check 82 External CD ROM Drive Check 82 Keyboard or Auxiliary Input Device Check 82 Memory check 83 Power System Check 83 Touchpad Check 85 Power On Self Test POST Error Message 86 Index of Error Messages 87 Phoeni...

Page 9: ... 2470 T Intel Celeron M Processor 410 420 430 1MB L2 cache 1 46 1 60 1 73 GHz 533 MHz FSB or higher T Mobile Intel 940GML Express chipset ICH7M T Up to 2 GB of DDR2 533 677 MHz system memory upgradeable to 2 GB using two soDIMM modules Display and graphics T 14 1 WXGA Acer CrystalBriteTM TFT LCD 1280 x 800 pixel resolution supporting simultaneous multi window viewing via AcerAcer DridVistaTM T ATI...

Page 10: ...dio codec ALC833 T Sound Blaster ProTM and MS Sound compatible Communication T Acer Video Conference featuring Voice and Video over Internet Protocol VVoIP support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone T Acer OrbiCamTM integrated 1 3 megapixel or 310 000 pixel CMOS camera for selected models featuring t 225 degree ergonomic rotation t Acer VisageONTM technology for 1 3 megapixe...

Page 11: ...External display VGA port T Headphones speaker line out jack T Microphone in jack T Ethernet RJ 45 port T Modem RJ 11 port T DC in jack for AC adapter Environment T Temperature t operating 5 C to 35 C t Non operating 20 C to 65 C T Humidity non condensing t operating 20 80 t Non operating 20 80 ...

Page 12: ...RDBUS RICOH 1394 CONN 27 28 28 28 CardReader 1394 30 Line In MIC In 30 6 in 1 DDR2 533 MHz 11 12 533 667MHz LPC BUS 29 Mini Card 1 TOP VCC S S GND BOTTOM PCB STACKUP APL5332KAC 3D3V_S0 2D5V_S0 APL5912 1D8V_S3 1D5V_S0 43 43 42 38 39 VCC_CORE_S0 0 1 3V 44A OUTPUTS CPU INPUTS DCBATOUT MAXIM CHARGER OUTPUTS INPUTS CHG_PWR DCBATOUT UP 5V 5V 100mA 18V 4 0A ISL6255 ISL6262 IDT CV125PA ICS 954206 INT SPKR...

Page 13: ...Speaker set cable 3 LCD1 LCD cable connector 10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller ENE CB 1410 11 LEDB1 LED FFC connector 5 U43 LAN controller Realtek RTL8100CL 12 TAPD1 Touchpad cable connector 6 N A Card reader controller Ricoh R5C832 13 KB1 Keyboard cable connector 7 WLBTN1 Wireless launch switch ...

Page 14: ...MDC1 Modem board connector 17 MIC2 Microphone jack 5 BAT1 Battery connector 18 LOUT1 Headphone speaker line out jack 6 CDROM1 ODD module connector 19 HDD1 HDD module connector 7 FAN1 System fan connector 20 21 USB1 USB ports 8 DM2 DIMM 2 socket 22 U58 CPU socket 9 DM1 DIMM 1 socket 23 U56 North Bridge 10 RTC1 RTC battery 24 U53 VGA controller 11 CN2 Card reader board connector 25 TRING1 Modem jack...

Page 15: ... just the lower DDR2 memory module you will need the upper DDR2 memory module to boot up the system You should tear off the mylar to see G96 2 Use a tweezers or a screwdriver to short the G96 pad and remain the short status 3 Power on the system until POST is completed Then you can release the tweezers or screwdriver The BIOS password should be cleared after these steps ...

Page 16: ... into your computer 4 Touchpad Touch sensitive pointing device which functions like a computer mouse 5 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Palmrest Comfortable support area for our hands when you use the computer 7 Microphone Internal microphone for sound recording 8 Power ...

Page 17: ...tch indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications 5 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 6 Microphone in jack Accepts input from external microphones 7 Headphones speakers line out jack Connects to audio line out devices e g speakers headphones 8 Battery indicator Indicates the computer s ba...

Page 18: ...e is active 4 Optical drive eject button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off 6 5 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD for selected models Icon Item Description 1 PC Card slot Accepts on Type II PC Card 2 PC Card slot eject butto...

Page 19: ...mputer to stay cool even after prolong use 5 Modem RJ 11 port Connects to a phone line 6 Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based network Icon Item Description 1 DC in jack Connects to an AC adapter External display VGA port Connects to a display device e g external monitor LCD projector Battery Powers the computer ...

Page 20: ...ks the battery in position 2 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 3 Acer DASP Disk Anti Shock Protection Protects the hard disk drive from shocks and bumps for TravelMate 3250 4 Memory compartment Houses the computer s main memory 5 Battery release latch Release the battery for removal 6 Battery bay Houses the computer s battery pack ...

Page 21: ...s to run the Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated HDD Indicates when the hard disc or optical drive is active Bluet...

Page 22: ...are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button T Use the 4 way scroll 3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications Launch key Default application P User programmable Acer Empowering Technology user programmable Web browser Inte...

Page 23: ...s Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same speed as double clicking the mouse button Select Click once Tap once Drag Click and hold then use finger to drag the cursor on the touchpad Tap twice at the same speed as double clicking a mouse button then hold finger to the touchpad on the second tap to drag the cursor Access...

Page 24: ...ll alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Page 25: ... be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Applicati on key This key has the same effect as clicking the right mouse button it opens the application s context...

Page 26: ...the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brig...

Page 27: ... 1 Open a text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information ...

Page 28: ...istry settings For more information press the key to launch the Empowering Technology menu then click on the appropriate utility and select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initalize the Empowering Technology password Right click on the Empowering Technology toolbard and select Password Setup to d...

Page 29: ...h to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety concerns mean that Acer eNet Management does not store username and password information ...

Page 30: ...k on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To create new power profile 1 Change power settings as desired 2 Click Save as to save to a new powe...

Page 31: ...imates based on current usage referto the panel on the lower left hand side of the window For additional options click Settings to T Set alarms T Re load factory defaults T Select what actions will be taken when the cover is closed or the power button is pressed T View information about Acer ePower Management ...

Page 32: ...gement lets you project your computer s display to an external device or project using the hot key Fn F5 If auto detection hardware is implemented in the system your system display will be automatically switched out when an external display is connected to the system ...

Page 33: ...utlook The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password i...

Page 34: ...26 Chapter 1 ...

Page 35: ...plugged into the system T Optical drive deivces includes any kind of CD ROM or DVD ROM drives T Floppy disk drives 3 5 inch disks only T Interfaces includes serial ports parallel port infrared IR and Bletooth To activate Acer eLock Management a password must be set first Once set you can apply locks to any of the devices Lock s will immediately be set without any reboot necessary and will remain l...

Page 36: ... set recovery point T Back up to CD DVD T Image data recovery tools T Recover from a hidden partition factory defaults T Recover from the HDD most recent user defined recovery point T Recover from CD DVD For more information please refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical di...

Page 37: ... Displays general system status and advanced monitoring for power users Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook It provides and express optimization method to release unused memory and disk space quickly The user can also enable advanced options for full control over the following option T Memory opti...

Page 38: ...ee ergonomic rotation allows you to capture high resolution photos or videos up front or at the back of the LCD panel The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service Getting to know your Acer OrbiCam No Item 1 Lens 2 Power indicator Item 1 2 3 ...

Page 39: ...te the camera clockwise to prevent damage to the device Launching the Acer OrbiCam To launch the Acer OrbiCam double click on the Acer OrbiCam icon on the screen OR Click Start All programs Acer Acer OrbiCam The Acer OrbiCam capture windows window appears Changing the Acer OrbiCam settings Resolution To change the capture resolution click the displayed resolution at the bottom right corner of the ...

Page 40: ...ndow size preview settings and the folder for captured photos or videos Camera Settings T Basic settings Click the Camera Settings icon on the bottom right corner of the capture display then select Camera Settings from the pop up menu You can adjust the Video Audio and Zoom Face tracking options from this window Options Window Preview Folder Camera Settings Video Audio Zoom Face tracking Driver Se...

Page 41: ...n the My Pictures and My Videos folder Using the Acer OrbiCam as webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger IM application To use the Acer OrbiCam as a webcam open the IM service then select the video webcam feature You can now broadcast from your location to an IM partner anywhere in the world Enabling the Acer VisageON for 1 3 megapixel camer...

Page 42: ...Multiple Users from the pop up menu For multiple users the face tracking feature automatically centers all the users face in the capture window otherwise the utility centers the face of the user closest to the camera 2 Click the right icon to zoom in out or reset the current view 3 Click VisageON to display a menu that allows to change the configuration of the camera face tracking and video effect...

Page 43: ...Click on a video effect to use The selected effect appears in the video effects section of the VisageON window NOTE When using avatars you may have to calibrate the face points to achieve better tracking Follow screen instructions in the VisageON to continue NOTE You may use video effects when using the camera for IM chat video sessions or call conferences VisageON Using video effects Video Settin...

Page 44: ...cess this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double verticle Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned indepently Acer Gridvista is dual display compatible allowing two displays to be partitioned indepen...

Page 45: ...ager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs Launch Manager Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 46: ...2 60 60 3200 32 Stage 3 70 65 3600 35 Stage 4 82 70 4000 38 Stage 5 93 77 4300 40 BIOS Item Specification BIOS vendor Phneoix BIOS Version V1 05 MP version BIOS ROM type Flash ROM BIOS ROM size 512KB Flash BIOS BIOS package 32 pin PLCC Supported protocols ACPI 1 0b 2 0 3 0 compliance PCI2 2 System HDD Password Security Control INT 13h Extensions PnP BIOS 1 0a PC Card 95 PCMCIA 3 0 Compliant Device...

Page 47: ...70 Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 533 677 MHz Supports DIMM voltage 1 8V and 0 9V Supports DIMM package 200 pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Slot 1 Slot 2 Total Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 256MB 0MB ...

Page 48: ...etooth Interface Item Specification Chipset Built in Intel ICH7M Data throughput 723 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Interface USB 1 1 Connector type Mini USB Class Power mW Power dBm DeciBels below 1 Milliwatt Range approximate Class 1 100 mW 20 dBm 100 meters Class 2 2 5 mW 4 dBm 10 meters Class 3 1 mW 0 dBm 1 meter ...

Page 49: ...bytes s 372 350 350 Data transfer rate host buffer Mbytes s 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA mode 5 DC Power Requirements Voltage tolerance 5V DC 5 5V DC 5 5V DC 5 Combo Drive Interface Item Specification Vendor model name HLDS GCC 4244N Philips SCB5265 Panasonic UJDA770 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Su...

Page 50: ...anced CD CD Plus CD Extra i trax CD CD Text CD R CD RW Applicable CD Formats Write CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Video CD CD Text For Panasonic UJDA770 CD CD DA CD ROM CD R CD RW CD ROM XA Photo CD Multi session Video CD CD Extra CD CD text DVD DVD ROM DVD Video DVD RAM 2 6GB 4 7GB DVD R DVD RW ver 1 1 Supporting Multi Border DVD R DVD RW Supporting Multi Sessi...

Page 51: ...ad Write DVD R Ver 1 0 1 11 and 1 2 Read Write DVD R DL Ver 1 0 Read Write DVD RW Ver 1 1 and 1 2 Read Write DVD RW high speed Ver 1 0 Read Write DVD RAM Ver 2 0 2 1 2 2 Read Write Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controlle...

Page 52: ...er Number of USB port 3 Location One on the front side two on the right side Serial port function control Enable Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE CB1410 Supports card type Type II Number of slots One type II Access location Right panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Controller Core logi...

Page 53: ...ic 6cell 2 0 4800 mAH Snayo 6cell 2 4 4800 mAH Sony 6cell 2 4 4800 mAH Panasonic 6cell 2 4 Sanyo 9cell 2 4 Number of battery cell 6 9 Package configuration 3 cells in series 2 series in parallel 3 cells in series 3 series in parallel Normal voltage 14 8V Charge voltage 16 8 0 2v LCD 14 1 inch Item Specification Vendor model name QDI QD14TL01 02 QDI QD14TL01 03 CMO N141I1 L02 SAMSUNG LTN141W1 L03 S...

Page 54: ...h Item Specification Vendor model name LG LP141WX1 TL02 AUO B141EW01 V1 Screen Diagonal mm 14 1 inches 14 1 inches Active Area mm 305 8x183 2 303 36x189 6 Display resolution pixels 1280x800 WXGA 1280x800 WXGA Pixel Pitch 0 237x0 237 0 237x0 237 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe Display Mode Normally White Normally White Typical White Luminance cd m2 also called Brightne...

Page 55: ... 115VAC 220A 230VAC Efficiency 82 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down ...

Page 56: ...48 Chapter 1 ...

Page 57: ...ering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility CPU Type Intel R Pentium R M processor 1 60GHz CPU Speed System BIOS Ver V0 05 VGA BIOS Ver 1227 KBC Ver 01 00 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N A Produce Name Aspire ...

Page 58: ...tem T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found ...

Page 59: ...oard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility CPU Type Int...

Page 60: ...nformation Main Advanced Security Boot Exit Item Specific Help System Time 20 03 49 System Date 06 05 2006 System Memory 640 KB Extended Memory XXX Video Memory 128MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save ...

Page 61: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Page 62: ... port Auto Enabled Disabled IrDA Device Shows the setting of the infrared port Auto Enabled Disabled PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Serial Port Configure Infrared Port using options Disable No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS F1 Help Select Item F5 ...

Page 63: ...sword is Clear User Password is HDD Password is Clear Clear Set Supervisor Password Set User Password Set HDD Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Enter Ente...

Page 64: ... Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When user passw...

Page 65: ...e BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets t...

Page 66: ...current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 67: ...etup Utility Information Main Advanced Security Exit Item Specific Help Keys used to view or configure devices Enter to expands or collapses devices with a or F5 and F6 moves the device up or down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Boot Boot priority order 1 IDE0 WDC WD200EB PM 2 IDE1 Samsung CD ROM 3 Boot 4 USB ...

Page 68: ... data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Ch...

Page 69: ...ery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boo...

Page 70: ...62 Chapter 2 ...

Page 71: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 72: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 73: ... Battery Middle Cover HDD Cover DIMM Cover H 2 P 1 HDD Module O 4 H 3 CPU Lower Case Assembly 86 9A353 3R0 2 Modem Board Memory ODD Module Wireless LAN Card HDD HDD Bracket M 4 Keyboard LCD Module J 2 on bottom side K 2 on top side E 1 on upper case assemby E 12 on bottom side F 3 on bottom side A 2 on rear side Upper Case Assembly N 3 Upper Case Touchpad Assembly Touchpad Bracket Touchpad Lower C...

Page 74: ... G SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 H SCREW 86 9A352 4R0 I SCREW M2 5 4L NYLOCK BLACK ZN 86 9A353 4R0 J SCREW M2 5X6 86 9A353 6R0 K SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 L SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 M SCREW M3x4 86 9A524 4R0 86 9A524 4R0 N SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 O SCRW M2 4 WAFER NI 86 9A552 4R0 P SCRW M2 5 3 WAFER NI 86 9A553 3R0 4 screw caps J 4 for 15 J 8 f...

Page 75: ...Chapter 3 67 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery ...

Page 76: ...e DIMM cover 2 Detach the DIMM cover carefully 3 Pop out the memory carefully 4 Disconnect wireless main and auxiliary antenna from the wireless LAN card 5 Pop out the wireless LAN card and remove it 6 Remove the three screwss fastening the HDD cover 7 Detach the HDD cover from the main unit 8 Remove the four screws fastening the HDD module 9 Then detach the HDD module carefully ...

Page 77: ...he ODD module outwards then remove it Removing the LCD Module 1 Detach the middle cover from the main uiit carefully 2 Disconnect the launch board FFC from the launch board 3 Remove the middle cover with launch board and microphone from the main unit 4 Disconnect the microphone cable from the launch board ...

Page 78: ... cover 8 Remove the screw holding the keyboard 9 Turn over the keyboard as shown 10 Disconnect the keyboard cable 11 Remove the keyboard from the main unit 12 Tear off the tapes fastening the wireless antenna cable 13 Pull the antenna set from the main unit 14 Disconnect the LCD cable 15 Turn over the notebook then remove two screws fastening the LCD module ...

Page 79: ...Chapter 3 71 16 Remove two screws fastening the LCD hinges 17 Then detach the LCD module from the main unit ...

Page 80: ...embling the Lower Case Assembly 4 Turn over the lower case assembly to the bottom side then disconnect the fan cable 5 Turn over the lower case assemlby to the fron side then detach the bluetooth module 6 Disconnect the Bluetooth cable from the main board 7 Disconnect the Bluetooth cable from the Bluetooth module as shown 8 Disconnect the speaker set cable from the main board 9 Remove the four scr...

Page 81: ...astening the system fan 14 Detach the fan from the lower case 15 Disconnect the RTC battery cable then detach the RTC battery 16 Disconnect the launch board FFC from the main board 17 Disconnect the modem cable from the main board 18 Disconnect the modem board from the main board 19 Disconnect the modem cable from the modem board as shown ...

Page 82: ...driver to release the CPU socket lock 23 Remove the CPU from the CPU socket carefully Disassembling the Upper Case Assembly 1 Remove the two screws fastening the LED board 2 The remove the LED board from the upper case assembly carefully 3 Disconnect the LED board FFC from the LED board 4 Disconnect the touchpad FFC then remove it ...

Page 83: ...Chapter 3 75 5 Remove the four screws fastening the touchpad bracket 6 Remove the touchpad bracket with touchpad 7 Detach the touchpad from the touchpad bracke t ...

Page 84: ...hen disconnect the LCD cable from the inverter 6 Remove the two screws holding the digital camera to the LCD panel 7 Detach the CCD panel from the CCD bezel assembly 8 Disconnect digital camera to LCD cable as shown 9 Remove the two screws fastening the CCD 10 Take out the CCD from the CCD bezel 11 Then remove the CCD hinge from the CCD bezel 12 Slide the CCD latch to the right to remove the CCD l...

Page 85: ...move the two screws holding the wireless antenna set to the LCD panel 17 Take out the wireless antenna set from the LCD panel 18 Remove the two screws holding the LCD hinges then remove the hinges 19 Remove the four screws fastening the LCD right bracket 20 Remove the right bracket from the LCD 21 Remove the four screws fastening the LCD left bracket 22 Remove the left bracket from the LCD ...

Page 86: ...78 Chapter 3 ...

Page 87: ...move the four screws fastening the HDD bracket 2 Remove the HDD bracket Disassembling the ODD Module 1 Remove the two screws holding the ODD fix holder bracket 2 Then remove the ODD fix holder bracket 3 Reove the two screws fastening the ODD rail bracket then remove the rail bracket ...

Page 88: ...80 Chapter 3 ...

Page 89: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 83 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 86 Undetermined Problems on page 98 POST detects an error and displayed messages on screen Error Message List on page 87 Other symptoms i e LCD display problem...

Page 90: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 91: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 92: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 98 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 93: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 94: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 98 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 95: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 82 Keyboard error see Keyboard or Auxiliary Input Device Check on page 82 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 82 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 96: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 97: ...source battery pack and power adapter See Power System Check on page 83 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 98: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 99: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 100: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 101: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 102: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 103: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 47 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 104: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 105: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 106: ...operating correctly See Power System Check on page 83 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 107: ...CD cable connector 10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller ENE CB 1410 11 LEDB1 LED FFC connector 5 U43 LAN controller Realtek RTL8100CL 12 TAPD1 Touchpad cable connector 6 N A Card reader controller Ricoh R5C832 13 KB1 Keyboard cable connector 7 WLBTN1 Wireless launch switch Jumper and Connector Locations Chapter 5 ...

Page 108: ... MDC1 Modem board connector 17 MIC2 Microphone jack 5 BAT1 Battery connector 18 LOUT1 Headphone speaker line out jack 6 CDROM1 ODD module connector 19 HDD1 HDD module connector 7 FAN1 System fan connector 20 21 USB1 USB ports 8 DM2 DIMM 2 socket 22 U58 CPU socket 9 DM1 DIMM 1 socket 23 U56 North Bridge 10 RTC1 RTC battery 24 U53 VGA controller 11 CN2 Card reader board connector 25 TRING1 Modem jac...

Page 109: ...e just the lower DDR2 memory module you will need the upper DDR2 memory module to boot up the system You should tear off the mylar to see G96 2 Use a tweezers or a screwdriver to short the G96 pad and remain the short status 3 Power on the system until POST is completed Then you can release the tweezers or screwdriver The BIOS password should be cleared after these steps ...

Page 110: ...102 Chapter 5 ...

Page 111: ...ange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts y...

Page 112: ...00603 014 BATTERY PACK LI 6CELL 2 0MAH SONY BT 00604 006 BATTERY PACK LI 6CELL 2 0MAH PANASONIC BT 00605 002 BATTERY PACK LI 6CELL 2 4MAH SANYO BT 00603 012 BATTERY PACK LI 6CELL 2 4MAH SONY BT 00604 005 BATTERY PACK LI 6CELL 2 4MAH PANASONIC BT 00605 003 BATTERY PACK LI 9CELL 2 4MAH SANYO BT 00903 004 Boards WIRELESS LAN BOARD 802 11BG FOXCONN ATHEROS EU 54 A74V1 001 WIRELESS LAN BOARD 802 11BG F...

Page 113: ...CORD 10A 125V US 27 T30V1 001 POWER CORD 7A 250V 2PIN KOREAN 27 01518 531 POWER CORD 3A 250V 3PIN UK 27 01518 541 POWER CORD 220V 3PIN EUR 27 T30V1 004 POWER CORD 7A 125V 2PIN JAPEN 27 01518 551 POWER CORD 10A 3PIN BK 27 01518 561 POWER CORD 10A 250V 3PIN ITALY 27 01518 611 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA 27 01518 571 POWER CORD 10A 250V SWISS 27 01518 581 POWER CORD 2 5A 250V AUSTRALIA 2...

Page 114: ...R W MICROPHONE TRAVELMATE 60 TCZV1 003 MIDDLE COVER W MICROPHONE ASPIRE 60 ADKV1 003 FRONT COVER 42 TCZV1 003 DIMM COVER 42 TCZV1 002 HDD COVER 42 TCZV1 001 TOUCHPAD BRACKET 33 TCZV1 001 UPPER CASE TRAVELMATE 60 TCZV1 002 UPPER CASE ASPIRE 60 ADKV1 002 Combo Module Category No Part Name and Description Acer Part No ...

Page 115: ...85K W O BEZEL KO 02409 015 CPU Processor CPU CEL M370 1 5GMHZ INTEL KC NV001 370 CPU DOTHAN730 1 6GMHZ INTEL KC N0001 730 CPU DOTHAN740 1 73GMHZ INTEL KC N0001 740 CPU DOTHAN725A 1 6GMHZ INTEL KC NA001 725 CPU CEL M370 1 5G MHZ INTEL KC NC001 370 CPU CEL M380 1 6GMHZ INTEL KC NV001 380 CPU CEL M390 1 7GMHZ INTEL KC NV001 390 CPU CEL M360 1 4GMHZ INTEL KC NV001 360 DVD Module DVD RW MODULE 8X 6M TB...

Page 116: ... AG1 NOBZL LF KU 00807 022 DUAL HLD GWA 4082N MORAR GCP03 KU 0080D 019 S MUTI PAN UJ 850 AG1 NOBZL LF KU 00807 025 Fan FAN SUNON AG1 23 TB2V1 003 HDD Hard Disk Drive HDD MODULE 40G TBD ASSY HDD BRACKET AG1 33 TB2V1 004 HDD 40GB SEAGATE ST9402112A KH 04001 014 HDD 40GB TOSHIBA MK4025GAS KH 04004 005 HDD 40GB HGST HTS421240H9AT00 KH 04007 013 HDD 40GB WD WD400UE 22HCT0 KH 04008 025 HDD 40GB SAMSUNG ...

Page 117: ...9AT00 KH 08007 012 HDD 80G WD WD800UE 22HCT0 KH 08008 027 HDD MODULE 100G TBD HDD BRACKET 33 TB2V1 004 HDD 100GB SEAGATE ST9100825A KH 10001 003 HDD 100G TOSHIBA MK1031GAS KH 10004 001 HDD 100G HITACHI HTS421210H9AT00 KH 10007 002 HDD 100G SEAGATE ST9100824A KH 10001 004 HDD 100G SATA SAMSUNG HM100JI KH 1000B 001 HDD MODULE 120G TBD HDD BRACKET 33 TB2V1 004 HDD 120G SEAGATE ST9120824A KH 12001 014...

Page 118: ...HG KB A2707 017 KEYBOARD 88KEY DARFON NSK H3M0R RUSSIAN KB A2707 025 KEYBOARD 89KEY DARFON NSK H3M0S SP KB A2707 003 KEYBOARD 89KEY DARFON NSK H3M0T TURKISH KB A2707 020 KEYBOARD 89KEY DARFON NSK H3M0U UK KB A2707 007 KEYBOARD 89KEY DARFON NSK H3M0W SWEDEN KB A2707 015 KEYBOARD 89KEY DARFON NSK H3M1A BELGIUM KB A2707 014 KEYBOARD 89KEY DARFON NSK H3M1B BR KB A2707 005 KEYBOARD 88KEY DARFON NSK H3M...

Page 119: ...S SP KB T5007 003 KEYBOARD 89KEY DARFON NSK AEK0T TURKISH KB T5007 020 KEYBOARD 89KEY DARFON NSK AEK0U UK KB T5007 007 KEYBOARD 89KEY DARFON NSK AEK0W SWEDEN KB T5007 015 KEYBOARD 89KEY DARFON NSK AEK1A BELGIUM KB T5007 014 KEYBOARD 89KEY DARFON NSK AEK1B BR KB T5007 005 KEYBOARD DARFON NSK N7082 US INTERNATIONAL KB T5007 001 KEYBOARD 89KEY DARFON NSK AEK1F SV KB T5007 026 LCD Module LCD MODULE CC...

Page 120: ... 005 HINGE PACK LEFT RIGHT 6K TB2V1 001 LCD 14 1 WXGA AU B141EW01 V 1 NONE GLARE LK 14105 013 LCD 14 WXGA SAMSUNG LTN141W1 L01 NONE GLARE LK 14106 004 LCD 14 1 WXGA LG LP141WX1 TL02 NONE GLARE LK 14108 002 LCD 14 1 WXGA QDI QD14TL01 03 NONE GLARE 420G LK 14109 004 LCD 14 WXGA CMO N141I1 L02 NONE GLARE LK 1410D 004 LCD MODULE 14 1 WXGA GLARE W ANTENNA 6M TB2V1 012 INVERTER BOARD 15 4 FOXCONN T62I24...

Page 121: ...A SLOT RTC BATTERY MB TCZV1 001 Battery RTC BATTERY 23 TCZV1 004 PCMCIA Slot PC Card Slot PCMCIA SLOY 22 TB2V1 001 Memory SDIMM 256M INFINEON HYS64T32000HDL 3 7 A KN 25602 023 DIMM 256M NANYA NT256T64UH4A1FN 37B KN 25603 029 SDIMM 256M MICRON MT4HTF3264HY 53EB3 KN 25604 027 SDIMM 256M SAMSUNG M470T3354CZ3 CD5 KN 2560B 017 SDIMM 256M HYNIX HYMP532S64P6 C4 KN 2560G 006 SDIMM 512M INFINEON MHYS64T640...

Page 122: ...I HEAD 86 5A353 120 SCREW M2 5 6 86 9A323 6R0 WCH MSN CBZ SCREW M2X2 5 86 9A352 2R5 SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 SCREW 86 9A352 4R0 SCREW M2 5 4L NYLOCK BLACK ZN 86 9A353 4R0 SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 SCREW M3x4 86 9A524 4R0 86 9A524 4R0 SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 SCRW M2 4 WAFER NI 86 9A552 4R0 SCRW M2 5 3 WAFER NI 86 9A553 3R0 SCREW NYLOK M2 5 5 86 9A553 ...

Page 123: ...Chapter 6 115 ...

Page 124: ...116 Chapter 6 ...

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