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Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 28. Self-help resources 

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

My Dell app

Tips

Contact Support

In Windows search, type 

Contact Support

, and press

Enter.

Online help for operating system

www.dell.com/support/windows

Troubleshooting information, user manuals, set up
instructions, product specifications, technical help blogs,
drivers, software updates, and so on.

www.dell.com/support

Dell knowledge base articles for a variety of computer
concerns

1. Go to 

www.dell.com/support

.

2. On the menu bar at the top of the Support page, select

Support

 > 

Knowledge Base

.

3. In the Search field on the Knowledge Base page, type the

keyword, topic, or model number, and then click or tap the
search icon to view the related articles.

Learn and know the following information about your product:

Product specifications

Operating system

Setting up and using your product

Data backup

Troubleshooting and diagnostics

Factory and system restore

BIOS information

See 

Me and My Dell

 at 

www.dell.com/support/manuals

.

To locate the 

Me and My Dell

 relevant to your product,

identify your product through one of the following:

Select 

Detect Product

.

Locate your product through the drop-down menu under

View Products

.

Enter the 

Service Tag number

 or 

Product ID

 in the

search bar.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see 

www.dell.com/contactdell

.

NOTE:

 Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE:

 If you do not have an active Internet connection, you can find contact information about your purchase invoice,

packing slip, bill, or Dell product catalog.

7

Getting help and contacting Dell

35

Summary of Contents for Inspiron 7306 2-in-1

Page 1: ...Inspiron 7306 2 in 1 Black Setup and Specifications Regulatory Model P125G Regulatory Type P125G002 October 2020 Rev A01 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...button 14 Reconnecting Bluetooth on the Active Pen 15 Using the pen garage 15 Using the tail button 15 Charging the Active Pen 15 Checking the Active Pen battery status 15 Using Windows Settings 15 Using Windows taskbar 16 Functions of the Active Pen 16 Configuring the tail button in Windows 20 Configuring tail button in Pen Windows Ink 20 Specifications of Active Pen 21 Active Pen troubleshooting...

Page 4: ...7 Media card reader 27 Keyboard 28 Camera 28 Touchpad 29 Power adapter 29 Battery 30 Display 30 Fingerprint reader 31 GPU Integrated 31 Operating and storage environment 32 Chapter 6 Keyboard shortcuts 33 Chapter 7 Getting help and contacting Dell 35 4 Contents ...

Page 5: ...rk access when prompted If connected to the Internet sign in with or create a Microsoft account If not connected to the Internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Resources Description My Dell Centralized location for key Dell applications help article...

Page 6: ...ce drivers as they become available For more information about using Dell Update see the knowledge base article SLN305843 at www dell com support Dell Digital Delivery Download software applications which are purchased but not pre installed on your computer For more information about using Dell Digital Delivery see the knowledge base article 153764 at www dell com support 6 Set up your Inspiron 73...

Page 7: ...nd battery state of the computer Solid white Power adapter is connected and the battery is charging Solid amber Battery charge is low or critical Off Battery is fully charged 2 HDMI port Connect to a TV or another HDMI in enabled device Provides video and audio output 3 Thunderbolt 4 USB Type C port with Power Delivery Supports USB4 Gen 3 Type C DisplayPort 2 0 Thunderbolt 4 and also enables you t...

Page 8: ...touchpad to move the mouse pointer Tap to left click and two finger tap to right click 3 Left click area Press to left click 4 Right click area Press to right click 5 Power button with fingerprint reader Press to turn on the computer if it is turned off in sleep state or in hibernate state When the computer is turned on press the power button to put the computer into sleep state press and hold the...

Page 9: ...n use 4 Camera RGB and Infrared This camera provides both three color channel RGB functionality that enables you to video chat capture photos and record videos as well as Infrared IR functionality that enables Windows Hello tracking 5 Camera status light Turns on when the camera is in use 6 Infrared emitter Emits infrared light which enables the infrared camera to sense and track motion 7 Right mi...

Page 10: ...ides audio output 3 Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information Modes Notebook 10 Views of Inspiron 7306 2 in 1 Black ...

Page 11: ...Tablet Stand Tent Views of Inspiron 7306 2 in 1 Black 11 ...

Page 12: ...Using the privacy shutter 1 Slide the privacy shutter to the left to access the camera lens 2 Slide the privacy shutter to the right to cover the camera lens 3 12 Using the privacy shutter ...

Page 13: ...ht white light for 60 seconds Active Pen is in pairing mode Bluetooth pairing White Solid white light for 3 seconds and turns off Bluetooth connection is established Low battery Amber Flashing amber light for 5 seconds and turns off Battery is low or less than 10 Charging White Solid Active Pen is getting charged and will turn off when charging is complete Windows Ink apps White Flicker once The W...

Page 14: ...the taskbar 3 Click Connect Pairing the Active Pen with existing computer Using the pen garage NOTE Ensure that the Bluetooth on your computer is turned on before performing the following steps To pair the Active Pen to a existing computer do the following 1 Place the Active Pen in the pen garage On the taskbar a notification appears to add bluetooth or other devices 2 Click Add Bluetooth or other...

Page 15: ... on before performing the following steps You can also reconnect the Active Pen using the tail button 1 Click the tail button one time until the LED starts to blink white 2 In the taskbar click Bluetooth and then click Go to Settings The Bluetooth other devices window is displayed 3 In Bluetooth other devices window the Active Pen status changes from paired to connected Charging the Active Pen To ...

Page 16: ...lick Bluetooth Devices 2 Click Show Bluetooth Devices The Bluetooth other devices window is displayed The battery status of the Active Pen is displayed under Mouse keyboard pen category Functions of the Active Pen NOTE The functions of the Active Pen that is listed below work only on supported applications such as Microsoft Whiteboard 1 Draw Touch the tip of the Active Pen on the screen and start ...

Page 17: ...2 Enabling right click a Press and hold the barrel button on the Active Pen b Tap the tip of the Active Pen on the screen once to right click Dell Chargeable Active Pen 17 ...

Page 18: ...3 Make a selection a Press and hold the barrel button on the Active Pen b Place the tip of the Active Pen on the screen and continue moving it to select the content 18 Dell Chargeable Active Pen ...

Page 19: ...4 Erase Place the tail button of the Active Pen on the screen and continue moving it to erase the content Dell Chargeable Active Pen 19 ...

Page 20: ...indow is displayed Configuring tail button in Pen Windows Ink 1 Click once When the tail button is clicked once the screen snipping is enabled by default Then place the tip of the Active Pen on the screen and draw the selection area that you want to snip NOTE You can also configure to open other applications like Windows Ink Workspace OneNote Launch a classic app or Launch a universal app on a sin...

Page 21: ...h 137 05 mm 5 39 in Diameter 9 mm 0 35 in Weight 14 g 0 031 lbs Wireless Bluetooth 5 Wireless operating range 10 m 32 81 ft Minimum height for pen tip detection 8 mm 0 31 in Batteries Integrated lithium ion rechargeable battery Supported operating system Windows 10 Active Pen troubleshooting Table 5 Active Pen troubleshooting Problem Possible causes Possible solutions Active Pen does not work Inte...

Page 22: ...ur computer The device that you are trying to pair the Active Pen with is not supported Bluetooth driver on your computer is not the latest Active Pen works only with Inspiron 7306 2 in 1 Black computer Install the latest Bluetooth driver on your computer Bluetooth device list displays the Active Pen as Not Connected Active Pen is not paired with your computer correctly Install the latest Bluetoot...

Page 23: ...er depends on the configuration ordered and manufacturing variability Processor The following table lists the details of the processors supported by your Inspiron 7306 2 in 1 Black Table 7 Processor Description Option one Option two Processor type 11th Generation Intel Core i5 1135G7 11th Generation Intel Core i7 1165G7 Processor wattage 15 W 15 W Processor core count 4 4 Processor thread count 8 ...

Page 24: ...me 64 bit Windows 10 Pro 64 bit Memory The following table lists the memory specifications of your Inspiron 7306 2 in 1 Black Table 9 Memory specifications Description Values Memory slots No memory slots NOTE The memory module is integrated on the system board Memory type Dual channel LPDDR4x Memory speed 4267 MHz Maximum memory configuration 16 GB Minimum memory configuration 8 GB Memory size per...

Page 25: ...iption Values M 2 One M 2 2230 slot for WiFi and Bluetooth combo card One M 2 2280 slot for solid state drive Intel Optane Memory Intel Optane Storage NOTE To learn more about the features of different types of M 2 cards see the knowledge base article SLN301626 at www dell com support Wireless module The following table lists the Wireless Local Area Network WLAN module supported on your Inspiron 7...

Page 26: ... output 2 5 W Subwoofer output Not supported Microphone Dual array microphones Storage This section lists the storage options on your Inspiron 7306 2 in 1 Black Your Inspiron 7306 2 in 1 Black supports one of the following storage configurations One M 2 2230 2280 solid state drive One M 2 2280 Intel Optane Memory H10 The primary drive of your Inspiron 7306 2 in 1 Black varies with the storage conf...

Page 27: ...ane Memory H10 with solid state storage specifications Description Values Interface PCIe Gen3 x4 NVMe Connector M 2 Form factor 2280 Capacity Intel Optane memory Up to 32 GB Capacity solid state storage Up to 1 TB NOTE Intel Optane Memory H10 with solid state storage is supported on computers that meet the following requirements 9th Generation or higher Intel Core i3 i5 i7 processors Windows 10 64...

Page 28: ...rform secondary functions press Fn and the desired key NOTE You can define the primary behavior of the function keys F1 F12 changing Function Key Behavior in BIOS setup program For more information see keyboard shortcuts Keyboard shortcuts Camera The following table lists the camera specifications of your Inspiron 7306 2 in 1 Black Table 18 Camera specifications Description Values Number of camera...

Page 29: ...ormation about touchpad gestures available on Windows 10 see the Microsoft knowledge base article 4027871 at support microsoft com Power adapter The following table lists the power adapter specifications of your Inspiron 7306 2 in 1 Black Table 20 Power adapter specifications Description Values Type 65 W Input voltage 100 VAC 240 VAC Input frequency 50 Hz 60 Hz Input current maximum 1 50 A Output ...

Page 30: ...ging time duration start and end time and so on using the Dell Power Manager application For more information on the Dell Power Manager see Me and My Dell on www dell com 4 hours when the computer is off Coin cell battery CR2032 Display The following table lists the display specifications of your Inspiron 7306 2 in 1 Black Table 22 Display specifications Description Option one Option two Display t...

Page 31: ...e following table lists the fingerprint reader specifications of your Inspiron 7306 2 in 1 Black NOTE The fingerprint reader is located on the power button Table 23 Fingerprint reader specifications Description Values Fingerprint reader sensor technology Capacitive Fingerprint reader sensor resolution 500 dpi Fingerprint reader sensor pixel size 80 x 64 GPU Integrated The following table lists the...

Page 32: ... to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F Relative humidity maximum 10 to 90 non condensing 0 to 95 non condensing Vibration maximum 0 66 GRMS 1 30 GRMS Shock maximum 110 G 160 G Altitude range 15 2 m to 3048 m 49 87 ft to 10 000 ft 15 2 m to 10668 m 49 87 ft to 35 000 ft Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse when th...

Page 33: ...ol as indicated by the icon at the bottom of the key Press the function key to invoke the task represented by the icon For example pressing F1 mutes the audio refer to the table below However if the function keys F1 F12 are needed for specific software applications multi media functionality can be disabled by pressing Fn Esc Subsequently multi media control can be invoked by pressing Fn and the re...

Page 34: ...key is also used with selected keys on the keyboard to invoke other secondary functions Table 27 List of keyboard shortcuts Function key Behavior Pause Break Sleep Toggle between power and battery status light Toggle scroll lock System request Open application menu Toggle Fn key lock Page up Page down 34 Keyboard shortcuts ...

Page 35: ...odel number and then click or tap the search icon to view the related articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant to your pr...

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