Dell Inspiron 6000, Owner'S Manual

Page: 55 / 126

Solving Problems
55
If you hear an unfamiliar scraping or grinding sound
Hard drive problems
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide .
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is
connected to a digital telephone network.
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
A
LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON
— A hot hard drive may prevent the
operating system from starting. Try allowing the computer to return to room temperature before turning
it on.
R
UN
C
HECK
D
ISK
—
1
Click the Start button and click My Computer .
2
Right-click Local Disk C: .
3
Click Properties .
4
Click the Tools tab.
5
Under Error-checking , click Check Now .
6
Click Scan for and attempt recovery of bad sectors .
7
Click Start .
C
HECK THE
M
ICROSOFT
O
UTLOOK®
E
XPRESS
S
ECURITY
S
ETTINGS
—
If you cannot open your
e-mail attachments:
1
In Outlook Express, click Tools , click Options , and then click Security .
2
Click Do not allow attachments to remove the checkmark.