Dell Inspiron 3500, Reference And Troubleshooting Manual

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Troubleshooting Your Computer 3-19
4. Does the computer turn on properly?
Yes. The problem is resolved.
No. Go to Step 5.
5. Turn off the computer. Does the power status LED, to the right of the display
latch, light up?
Yes. Go to step 6.
No. Go to step 7.
6. Remove any installed batteries and disconnect the AC adapter. Then reinstall the
batteries, reconnect the AC adapter, and turn on the computer. Does the power
status LED, to the right of the display latch, light up?
Yes. Go to step 8.
No. Go to step 7.
7. Turn off the computer, wait a few seconds, and then turn on the computer again.
Does the power status LED, to the right of the display latch, light up?
Yes. Your computer is receiving power. Go to step 8.
No. Your computer is not receiving power. Go to step 9.
8. Does the computer boot successfully?
Yes. The problem is resolved.
No. Go to step 9.
9. Reseat (remove and reinstall) any installed batteries, and check the AC adapter
connection. Does the power status LED, to the right of the display latch, light up?
Yes. The problem is resolved.
No. If the computer is powered by the AC adapter, see the next subsection,
“Total Power Failure When Using the AC Adapter.” If the computer is using bat-
tery power, see “Total Power Failure When Using a Battery” found later in this
section.
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If no signs of power are present in the computer when using the AC adapter, make a
copy of the Diagnostics Checklist found in Chapter 5 and fill it out as you complete the
following procedure:
1. Turn off the computer and peripherals and disconnect them from AC power. If
you are using a surge protector, remove it.