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Dell Inspiron 17 5000 Series, Service Manual

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Dell Inspiron 17 5000 Series Service Manual Download Page 14

GUID-06588814-2678-4667-9FF9-C009F4BCE185

After working inside your 

computer

CAUTION: Leaving stray or loose screws inside your computer may severely 
damage your computer.

1 

Replace all screws and ensure that no stray screws remain inside your computer.

2 

Connect any external devices, peripherals, or cables you removed before working 
on your computer.

3 

Replace any media cards, discs, or any other parts that you removed before 
working on your computer.

4 

Connect your computer and all attached devices to their electrical outlets.

5 

Turn on your computer.

 

14

Summary of Contents for Inspiron 17 5000 Series

Page 1: ...Inspiron 17 5000 Service Manual Computer Model Inspiron 17 5765 Regulatory Model P32E Regulatory Type P32E002 P32E003 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 02 Rev A02 ...

Page 3: ... Screw list 12 After working inside your computer 14 Removing the optical drive 15 Procedure 15 Replacing the optical drive 19 Procedure 19 Removing the base cover 20 Prerequisites 20 Procedure 21 Replacing the base cover 23 Procedure 24 Post requisites 25 Removing the battery 26 Prerequisites 26 Procedure 26 3 ...

Page 4: ...rocedure 32 Post requisites 32 Removing the memory modules 33 Prerequisites 33 Procedure 33 Replacing the memory modules 35 Procedure 35 Post requisites 37 Removing the wireless card 38 Prerequisites 38 Procedure 38 Replacing the wireless card 40 Procedure 40 Post requisites 42 Removing the coin cell battery 43 Prerequisites 43 Procedure 43 4 ...

Page 5: ...touch pad 49 Procedure 49 Post requisites 50 Removing the speakers 51 Prerequisites 51 Procedure 51 Replacing the speakers 53 Procedure 53 Post requisites 53 Removing the I O board 54 Prerequisites 54 Procedure 54 Replacing the I O board 56 Procedure 56 Post requisites 56 Removing the status light board 57 Prerequisites 57 Procedure 57 5 ...

Page 6: ...oser 63 Procedure 63 Post requisites 63 Removing the display assembly 64 Prerequisites 64 Procedure 64 Replacing the display assembly 67 Procedure 67 Post requisites 67 Removing the system board assembly 69 Prerequisites 69 Procedure 70 Replacing the system board assembly 75 Procedure 75 Post requisites 76 Removing the heat sink assembly 77 Prerequisites 77 Procedure 77 6 ...

Page 7: ...re 82 Post requisites 82 Removing the power adapter port 83 Prerequisites 83 Procedure 83 Replacing the power adapter port 85 Procedure 85 Post requisites 85 Removing the palm rest and keyboard assembly 86 Prerequisites 86 Procedure 87 Replacing the palm rest and keyboard assembly 88 Procedure 88 Post requisites 88 Removing the display bezel 90 Prerequisites 90 Procedure 90 7 ...

Page 8: ... panel 96 Procedure 96 Post requisites 96 Removing the display hinges 97 Prerequisites 97 Procedure 97 Replacing the display hinges 99 Procedure 99 Post requisites 99 Removing the camera 100 Prerequisites 100 Procedure 100 Replacing the camera 102 Procedure 102 Post requisites 102 Removing the display cable 103 Prerequisites 103 Procedure 103 8 ...

Page 9: ...lay back cover and antenna assembly 107 Prerequisites 107 Procedure 108 Replacing the display back cover and antenna assembly 109 Procedure 109 Post requisites 109 Flashing the BIOS 110 Diagnostics 111 Getting help and contacting Dell 113 Self help resources 113 Contacting Dell 114 9 ...

Page 10: ... screen Click the power icon Shut down Windows 7 Click Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all attached network devices and peripherals such as keyboard mouse and monitor from your computer 5 Remove a...

Page 11: ...y your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components ...

Page 12: ...bly M2x4 2 Base cover Palm rest and keyboard assembly M2 5x8 13 Battery Palm rest and keyboard assembly M2x3 4 Fan Palm rest and keyboard assembly M2 5x5 1 Hard drive Hard drive bracket M3x3 4 Hard drive bracket Palm rest and keyboard assembly M2 5x5 3 Hinge brackets Display back cover and antenna assembly M2 5x4 8 Hinge brackets Palm rest and key board assembly M2 5x5 4 Hinge LCD side Display bac...

Page 13: ...assembly M2x2 Big Head 2 Panel Display back cover and antenna assembly M2x3 4 Power adapter port Palm rest and keyboard assembly M2x3 1 Power button board Palm rest and keyboard assembly M2x3 1 System board assembly Palm rest and keyboard assembly M2x3 3 Touch pad Palm rest and keyboard assembly M2x2 4 Touch pad bracket Palm rest and keyboard assembly M2x2 3 Wireless card bracket System board asse...

Page 14: ...lace all screws and ensure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 14 ...

Page 15: ...mputer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 9D581FA4 D27B 42B7 B341 41AB2C167770 Procedure 1 Remove the screw that secures the optical drive assembly to the palm rest and keyboard assembly 2 Using a plastic scribe push the optical drive through the slot to rele...

Page 16: ...cal drive assembly out of the optical drive bay 1 optical drive assembly 2 palm rest and keyboard assembly 3 M2x4 screw 4 plastic scribe 4 Remove the screws that secure the optical drive bracket to the optical drive 16 ...

Page 17: ...5 Remove the optical drive bracket 1 optical drive 2 M2x3 screws 2 3 optical drive bracket 17 ...

Page 18: ...6 Pull the optical drive bezel carefully to remove it from the optical drive 1 optical drive bezel 2 optical drive 3 tabs 3 18 ...

Page 19: ...ll com regulatory_compliance GUID 660CB31B 8BAA 44A4 87A2 34E60AB7F15E Procedure 1 Align the tabs on the optical drive bezel with the slots on the optical drive and snap the optical drive bezel into place 2 Align the screw holes on the optical drive bracket with the screw holes on the optical drive 3 Replace the screws that secure the optical drive bracket to the optical drive 4 Slide the optical ...

Page 20: ...r computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 78FC01A1 BD58 4F30 A99E 205E877A242D Prerequisites Remove the optical drive 20 ...

Page 21: ... 1 Remove the screws that secure the base cover to the palm rest and keyboard assembly 1 M2x4 screw 2 base cover 3 M2x2 screws 3 4 M2 5x8 screws 13 2 Using a plastic scribe pry the base cover off starting from the top left corner of the computer base 21 ...

Page 22: ...3 Lift the base cover off the palm rest and keyboard assembly at an angle 1 base cover 22 ...

Page 23: ... safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance 23 ...

Page 24: ...r against the power adapter port when you snap the base cover to the computer base 1 Place the base cover on the palm rest and keyboard assembly and snap the base cover into place starting from the power adapter port 1 base cover 2 power adapter port 2 Replace the screws that secure the base cover to the palm rest and keyboard assembly 24 ...

Page 25: ...GUID 100F5386 1FC6 42B5 8E98 BA863F638114 Post requisites Replace the optical drive 25 ...

Page 26: ...llow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 0001FC78 0AFD 4CE4 8508 D0C87529EAFA Prerequisites 1 Remove the optical drive 2 Remove the base cover GUID 7215820A F7D6 46E5 BF23 48EF6D193E27 Procedure 1 Remove the screws that secure the battery to the palm rest and keyboar...

Page 27: ...3 Lift the battery off the palm rest and keyboard assembly 1 battery cable 2 M2x3 screws 4 3 palm rest and keyboard assembly 4 battery 27 ...

Page 28: ...r computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID E2313708 D89D 4C83 85ED D29C0F5AAEEC Procedure 1 Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly 2 Replace the screws that secure the battery to the palm rest and keyboard assembly 3 Connect the battery cable to the system boa...

Page 29: ...pliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state GUID 543C81C3 693A 48C2 ADF3 0B4D9C3FC328 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery GUID 9B8500E8 6655 4388 99B4 70C039D03424 ...

Page 30: ...ssembly from the palm rest and keyboard assembly 1 latch 2 hard drive cable 3 palm rest and keyboard assembly 4 hard drive assembly 5 M2 5x5 screws 3 4 Remove the screws that secure the hard drive bracket to the hard drive 30 ...

Page 31: ...5 Lift the hard drive from the hard drive bracket 1 hard drive 2 hard drive bracket 3 M3x3 screws 4 6 Disconnect the interposer from the hard drive 1 interposer 2 hard drive 31 ...

Page 32: ...25889B7 Procedure 1 Connect the interposer to the hard drive 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 3 Replace the screws that secure the hard drive bracket to the hard drive 4 Place the hard drive assembly on the palm rest and keyboard assembly and align the screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard a...

Page 33: ... instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID E6939559 9400 415A AA4D 54149352BDF7 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery GUID A8ADE689 019C 4D70 9963 7590D4A2003A Procedure 1 Use your fingertips to carefully spread apart the securin...

Page 34: ...2 Slide and remove the memory module from the memory module slot 1 memory module 2 securing clips 2 3 memory module slot 34 ...

Page 35: ...the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID F5EF1F10 9651 49A7 ADC4 81A6DABA9EBA Procedure 1 Align the notch on the memory module with the tab on the memory module slot 35 ...

Page 36: ...le firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module 2 memory module slot 3 notch 4 tab 36 ...

Page 37: ...GUID DD1852EA 75CE 4457 8391 F651E7BE00C1 Post requisites 1 Replace the battery 2 Replace the base cover 3 Replace the optical drive 37 ...

Page 38: ...ore safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 7FEF2263 83AF 40B1 86D8 E2489BA7C8CD Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery GUID AA05BBD9 1DE8 43D0 B78C A92A160755D5 Procedure 1 Remove the screw that secures the wireless card bracket and the wireless card to the system board 2 Lift the wirel...

Page 39: ...5 Slide and remove the wireless card from the wireless card slot on the system board 1 M2x3 screw 2 wireless card bracket 3 antenna cables 2 4 wireless card 5 wireless card slot 39 ...

Page 40: ...DA48834 Procedure CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot and slide the card into the slot 2 Align the screw hole on the wireless card with the screw hole on the system board 3 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme...

Page 41: ...eplace the screw that secures the wireless card bracket and the wireless card to the system board 1 wireless card slot 2 notch 3 wireless card 4 tab 5 antenna cables 6 wireless card bracket 7 M2x3 screw 41 ...

Page 42: ...GUID 13ADB4E0 3B50 45F6 89D7 396D7DEDC982 Post requisites 1 Replace the battery 2 Replace the base cover 3 Replace the optical drive 42 ...

Page 43: ...e safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery GUID D7BB399F 6E09 4AC3 8F9A 227263E9E907 Prerequisites 1 Remove the optical drive 2 Remove the base co...

Page 44: ...2 Peel off the coin cell battery from the palm rest and keyboard assembly 1 coin cell battery cable 2 coin cell battery 3 palm rest and keyboard assembly 44 ...

Page 45: ... the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 6B230D2B FF0D 4425 B680 5B40D8F606AC Procedure 1 Adhere the coin cell battery to the palm rest and keyboard assembly 2 Connect the coin cell battery cable to the system board GUID 82A605F2 0000 4068 A2CA 306BEA949646 Post requisit...

Page 46: ...omputer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 24E6A367 FA4D 4E2D 983D 8C7505A26FD0 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery GUID 14A8912B AF9D 4114 9058 F0C6C548CAE5 Procedure 1 Open the latches and disconnect the har...

Page 47: ... cable 5 touch pad cable 6 latch 3 Remove the screws that secure the touch pad bracket to the palm rest and keyboard assembly 4 Remove the screws that secure the touch pad to the palm rest and keyboard assembly 5 Gently peel the tape and lift the touch pad off the palm rest and keyboard assembly 47 ...

Page 48: ...6 1 M2x2 screws 4 2 M2x2 screws 3 3 touch pad bracket 4 palm rest and keyboard assembly 5 touch pad 6 tape 48 ...

Page 49: ...keyboard assembly and the gap on either sides of the touch pad is equal 1 Adhere the tape that secures the touch pad to the palm rest and keyboard assembly 2 Align the screw holes on the touch pad with the screw holes on the palm rest and keyboard assembly 3 Replace the screws that secure the touch pad to the palm rest and keyboard assembly 4 Align the screw holes on the touch pad bracket with the...

Page 50: ...GUID 8795D67A 9D6D 47B9 8E43 16B5A8242D3B Post requisites 1 Replace the battery 2 Replace the base cover 3 Replace the optical drive 50 ...

Page 51: ...er working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 8B079CA6 58A1 4048 95A2 D669CC31CCD9 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery GUID DD327BF3 9549 4E61 9E2C B5045DCF9D9A Procedure 1 Disconnect the speaker cable from the system board 2 Note the speaker cable r...

Page 52: ...3 Lift the speakers along with the speaker cable off the palm rest and keyboard assembly 1 speaker cable 2 speakers 2 3 palm rest and keyboard assembly 4 routing guides 52 ...

Page 53: ...r more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 34C0FE2C E9F6 4813 A295 FFEBD227ACFE Procedure 1 Using the alignment posts align and place the speakers on the palm rest and keyboard assembly 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly 3 Connect the speaker cable to the system board GUID ...

Page 54: ...e safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 9B92B4F6 359F 4EC5 8823 172E0A484E66 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the hard drive GUID D4BBFC1B 2BA9 4A4D 8F71 AB3460E51E5D Procedure 1 Lift the latch and disconnect the I O board cable from the system board 2 Peel the I O board...

Page 55: ...4 Lift the I O board off the palm rest and keyboard assembly 1 latch 2 I O board cable 3 I O board 4 palm rest and keyboard assembly 5 M2 5x5 screw 55 ...

Page 56: ...om regulatory_compliance GUID 0FCB4F15 BA46 4820 8DB5 229B75736B52 Procedure 1 Align the screw hole on the I O board with the screw hole on the palm rest and keyboard assembly 2 Replace the screw that secures the I O board to the palm rest and keyboard assembly 3 Adhere the I O board cable to the palm rest and keyboard assembly 4 Connect the I O board cable to the I O board connector on the system...

Page 57: ... inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 717D5A2D A24D 4F32 85B2 9570B5F34529 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery GUID F49126DD 8D7D 4223 9BC6 F6273508D729 Procedure 1 Open the latch and disconnect the hard drive cable from the system board 2 Open the lat...

Page 58: ...eyboard assembly 1 hard drive cable 2 latch 3 latch 4 I O board cable 5 speaker cable 6 speaker 7 routing guides 8 palm rest and keyboard assembly 5 Open the latch and disconnect the status light cable from the system board 6 Peel off the status light board cable from the palm rest and keyboard assembly 58 ...

Page 59: ...7 Release the status light board from the tab on the palm rest and keyboard assembly 1 latch 2 status light board cable 3 status light board 4 tab 5 palm rest and keyboard assembly 59 ...

Page 60: ...nd keyboard assembly and snap it in place 2 Adhere the status light board cable to the palm rest and keyboard assembly 3 Slide the status light board cable into the connector on the system board and close the latch to secure the cable 4 Route the speaker cable through the routing guides and place the speaker on the palm rest and keyboard assembly 5 Connect the speaker cable to the slot on the syst...

Page 61: ...nside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 952F5190 29FD 448A B816 15843163D933 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery GUID 29B7F854 8DCE 4807 954D 1814EBB26380 Procedure 1 Lift the latch and disconnect optical drive connector board cable from the optical drive ...

Page 62: ...3 Lift the optical drive connector board off the palm rest and keyboard assembly 1 optical drive connector board 2 M2x2 screws 2 3 latch 4 optical drive connector board cable 62 ...

Page 63: ...ry Compliance home page at www dell com regulatory_compliance GUID 6F12CA2E 213B 4753 A062 2A82638E7B84 Procedure 1 Align the screw holes on the optical drive connector board with the screw holes on the palm rest and keyboard assembly 2 Replace the screws that secure the optical drive connector board to the palm rest and keyboard assembly 3 Press down on the latch to connect the optical drive conn...

Page 64: ...afety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID B8615645 3CF4 467D 9E11 B60906BD5C70 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card GUID A9E77EDB EFDF 4F56 82F5 090F4139ABDC Procedure 1 Lift the latch and disconnect the display cable from its connector 2 Peel off the tape that ...

Page 65: ...ure the display hinges to the palm rest and keyboard assembly 1 latch 2 display cable 3 M2 5x5 screws 4 4 routing guide 5 palm rest and keyboard assembly 6 tape 5 Lift the display hinges from the palm rest and keyboard assembly 65 ...

Page 66: ...6 Slide and lift the palm rest and keyboard assembly 1 palm rest and keyboard assembly 2 display hinges 2 66 ...

Page 67: ...sembly on the display assembly 2 Using the alignment posts press the display hinges down on the palm rest and keyboard assembly 3 Align the screw holes on the display hinges with the screw holes on the palm rest and keyboard assembly 4 Replace the screws that secure the display hinges to the palm rest and keyboard assembly 5 Route the display cable through the routing guides on the palm rest and k...

Page 68: ...4 Replace the optical drive 68 ...

Page 69: ... in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so tha...

Page 70: ...GUID 0F84A1CF BC67 44A9 8569 660353ADF9B3 Procedure 1 Lift the connector latches and disconnect the optical drive connector board cable and status light board cable from the system board 70 ...

Page 71: ...ard 1 latch 2 optical drive connector board cable 3 latch 4 latch 5 status light board cable 6 I O board cable 7 hard drive cable 8 latch 3 Lift the connector latches and disconnect the touchpad cable from the system board 4 Lift the connector latch and disconnect the keyboard cable from the system board 71 ...

Page 72: ...m board 4 latch 5 keyboard cable 6 speaker cable 7 coin cell battery cable 6 Remove the screws that secure the system board assembly to the palm rest and keyboard assembly 7 Carefully lift the system board assembly from the inner edge to release the system board assembly from the palm rest and keyboard assembly 72 ...

Page 73: ...y over 1 M2x3 screws 3 2 system board 3 palm rest and keyboard assembly 4 M2 5x5 screw 1 9 Disconnect the power adapter port cable from the system board 10 Lift the latch and disconnect the power button cable from the system board 73 ...

Page 74: ...11 Peel off the power button cable from the back of the heat sink assembly 1 system board 2 heat sink assembly 3 latch 4 power button cable 5 power adapter port cable 12 Remove the heat sink assembly 74 ...

Page 75: ...ystem board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board GUID 42B39242 3113 4AAD B862 AEDD2053C6F9 Procedure CAUTION To avoid damaging the system board ensure that no cables are placed under it 1 Replace the heat sink assembly 2 Connect the power adapter port...

Page 76: ...cable touchpad cable hard drive cable I O board cable and optical drive connector board cable into the respective connectors and press down the latches to secure the cables GUID 8BF9FBA6 DCF1 45B1 9687 5867DDA6F094 Post requisites 1 Replace the display assembly 2 Replace the memory modules 3 Replace the wireless card 4 Replace the battery 5 Replace the base cover 6 Replace the optical drive 76 ...

Page 77: ... cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease GUID EA7A305F 3190 4783 BABE 83A2280E01FF Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the system board assembly GUID 11B426F1 C9E3 47E8 A675...

Page 78: ...4 Lift the heat sink assembly off the system board 1 heat sink assembly 2 system board 3 captive screws 4 4 fan cable 78 ...

Page 79: ...e original thermal grease can be reused if the original system board and fan are reinstalled together If either the system board or the fan is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved GUID 37C20A06 7E31 4202 BDF1 3A1AEAC0C685 Procedure 1 Align the screw holes on the heat sink assembly with the screw holes on the system board 2 In sequential o...

Page 80: ... Regulatory Compliance home page at www dell com regulatory_compliance GUID 8C71E18B 6D28 414C BF1E 445807EF0BEC Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the display assembly GUID C9CB3334 213B 430E 8BFA 43FDD65708A4 Procedure 1 Lift the latch and disconnect the power button board cable from the palm rest and keyboard assembly 2 Remove the scre...

Page 81: ...4 Lift the power button board off the palm rest and keyboard assembly 1 latch 2 power button board cable 3 M2x3 screw 4 tape 5 power button board 6 palm rest and keyboard assembly 81 ...

Page 82: ... 4247 B489 4694A4F5C610 Procedure 1 Place the power button board on the palm rest and keyboard assembly and align the screw hole on the power button board with the screw hole on the palm rest and keyboard assembly 2 Adhere the tape that secures the power button board to the palm rest and keyboard assembly 3 Replace the screw that secures the power button board to the palm rest and keyboard assembl...

Page 83: ...ory Compliance home page at www dell com regulatory_compliance GUID C5644321 20AE 4F99 8746 A2734B512871 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the memory modules 6 Remove the heat sink assembly 7 Remove the system board assembly GUID 2927DD7D 9CAA 447B BE20 D633C8E09FDB Procedure 1 Note the power adapter port cable...

Page 84: ... Lift the power adapter port along with its cable off the palm rest and keyboard assembly 1 routing guide 2 power adapter port cable 3 M2x3 screw 4 power adapter port 5 palm rest and keyboard assembly 84 ...

Page 85: ...com regulatory_compliance GUID 7F4FB260 DCBD 41F3 B920 57CFC2BDE58A Procedure 1 Slide the power adapter port into the slot on the palm rest and keyboard assembly 2 Replace the screw that secures the power adapter port to the palm rest and keyboard assembly 3 Route the power adapter port cable through the routing guides on the palm rest and keyboard assembly GUID C2771D82 DC4E 4CE4 B8FB 3E02236799C...

Page 86: ...pliance home page at www dell com regulatory_compliance GUID 2B698AE2 CD86 4687 96BE 388297ADB810 Prerequisites 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the memory modules 6 Remove the hard drive 7 Remove the I O board 8 Remove the heat sink assembly 9 Remove the display assembly 10 Remove the power adapter port 11 Remove the power...

Page 87: ...GUID 2F836D3C 8A92 4F89 94E2 35E2E1253E36 Procedure After performing all the prerequisites we are left with the palm rest and keyboard assembly 1 palm rest and keyboard assembly 87 ...

Page 88: ...Compliance home page at www dell com regulatory_compliance GUID 6CE70755 AF35 4625 BB4D D0AFB312F64B Procedure Place the palm rest and keyboard assembly on a flat surface GUID 8C6F5961 42D2 4B35 AD11 1B0D822E51D0 Post requisites 1 Replace the optical drive interposer 2 Replace the status light board 3 Replace the system board assembly 4 Replace the coin cell battery 5 Replace the touch pad 6 Repla...

Page 89: ...13 Replace the memory modules 14 Replace the wireless card 15 Replace the battery 16 Replace the base cover 17 Replace the optical drive 89 ...

Page 90: ...nside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 32F90955 2FA4 4BC4 87A7 B489BEB4E06C Prerequisites NOTE These instructions are only applicable for laptop with non touchscreen display 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the display assembly GU...

Page 91: ...2 Remove the display bezel off the display back cover 1 display bezel 2 display back cover 3 plastic scribe 91 ...

Page 92: ...r more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 77861333 FD92 4E0E 8901 617C483CDDF5 Procedure NOTE These instructions are only applicable for laptops with non touchscreen display Align the display bezel with the display back cover and gently snap the display bezel into place GUID 98A9DCDF 7208 484D 8FB4 7CF4C1523AF6 Post requisites 1...

Page 93: ...more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID FF4B3E86 13A7 4840 A9E8 37906C2EEB66 Prerequisites NOTE These instructions are applicable only for laptops with a non touch screen display 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the display assembly 6 Remove the display b...

Page 94: ...ly lift the display panel and turn it over 1 display back cover 2 display panel 3 M2x3 screws 4 3 Gently peel the tape then lift the latch and disconnect the display cable from the display cable connector 94 ...

Page 95: ...4 Lift the display panel off the display back cover 1 tape 2 display cable 3 latch 4 display back cover 5 display panel 95 ...

Page 96: ...These instructions are only applicable for laptop with non touchscreen display 1 Slide the display cable into the display panel cable connector and press down the latch to secure the cable 2 Adhere the tape over the display panel cable connector 3 Gently place the display panel on the display back cover and align the screw holes on the display panel with the screw holes on the display back cover 4...

Page 97: ...y best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 04273396 2694 4343 B4C5 FA5C85B9458B Prerequisites NOTE These instructions are applicable only for laptops with a non touchscreen display 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the display assembly 6 Remove the display bezel 7 Remo...

Page 98: ...2 Lift the display hinges off the display panel 1 M2x3 screws 2 2 display hinges 2 3 M2 5x4 screws 8 4 display panel 98 ...

Page 99: ...home page at www dell com regulatory_compliance GUID 4816E8AE B888 49E1 8EE3 259F8F496D56 Procedure NOTE These instructions are only applicable for laptop with non touchscreen display 1 Align the screw holes on the display hinges with the screw holes on the display panel 2 Replace the screws that secure the display hinges to the display panel GUID 31DBAE81 B248 4662 9443 71F9EBD920AA Post requisit...

Page 100: ...ter For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 77455AEB 2E6A 4B39 86D2 EE6FBCD4E405 Prerequisites NOTE These instructions are applicable only for laptops with a non touchscreen display 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the display assembly 6 Remove the di...

Page 101: ...2 Using a plastic scribe gently pry the camera off the display back cover 1 camera cable 2 camera 3 plastic scribe 4 display back cover 101 ...

Page 102: ...ee the Regulatory Compliance home page at www dell com regulatory_compliance GUID D00EA08A C351 4D1F 9E96 0FC95170DFD1 Procedure NOTE These instructions are only applicable for laptop with non touchscreen display 1 Using the alignment post adhere the camera to the display back cover 2 Connect the camera cable to the camera connector GUID B7BCAD89 A554 4CD2 B8E4 DE88F99460F1 Post requisites 1 Repla...

Page 103: ... best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 79A6A566 BB58 419D 930D A42B4E7DE1E0 Prerequisites NOTE This chapter is applicable only for laptops with a non touchscreen display 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the display assembly 6 Remove the display bezel 7 Remove the d...

Page 104: ...splay hinges off the display panel 1 M2x3 screw 2 display hinge 3 M2 5x4 screws 4 4 display back cover 3 Disconnect the camera cable from the camera module 4 Peel off the camera cable from the display back cover 104 ...

Page 105: ...5 Note the display cable routing and remove the display cable from the routing guides on the display back cover 1 camera 2 camera cable 3 routing guides 4 display back cover 105 ...

Page 106: ... B7C2B700 3720 4F3E 98A1 822B6CC5467C Procedure 1 Route the display cable through the routing guides on the display back cover 2 Adhere the camera cable to the display back cover 3 Connect the camera cable to the camera module 4 Align the screw holes on the right display hinges with the screw holes on the display panel 5 Replace the screws that secure the display hinges to the display panel GUID 3...

Page 107: ... inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID 9FADCFD6 B3F2 4F24 B875 E3D92D3B43F4 Prerequisites NOTE These instruction are applicable only for laptops with a non touchscreen display 1 Remove the optical drive 2 Remove the base cover 3 Remove the battery 4 Remove the wireless card 5 Remove the display assembl...

Page 108: ...GUID 07DC4831 57FE 47D1 8457 390EB42E8C85 Procedure After performing all the prerequisites we are left with the display back cover and antenna assembly 1 display back cover and antenna assembly 108 ...

Page 109: ...For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance GUID CBA37A16 91CC 40D4 9D2D 0811FAF71ED9 Procedure Place the display back cover and antenna assembly on a flat surface GUID 51D2152C 1FC9 4344 A488 582C6F75F4DC Post requisites 1 Replace the display cable 2 Replace the camera 3 Replace the display hinges 4 Replace the display panel 5 Repla...

Page 110: ... Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads Find it myself 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you ...

Page 111: ...y has less than 5 percent charge Off Power adapter is connected and the battery is fully charged Computer is running on battery and the battery has more than 5 percent charge Computer is in sleep state hibernation or turned off The power and battery status light blinks amber along with beep codes indicating failures For example the power and battery status light blinks amber two times followed by ...

Page 112: ...age found but invalid The computer may emit a series of beeps during start up if the errors or problems cannot be displayed The repetitive beep codes help the user troubleshoot problems with the computer Camera status light Indicates whether the camera is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled or disabled Solid whi...

Page 113: ... Support app Windows 10 Get started app Windows 8 1 Help Tips app Accessing help in Windows 8 Windows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Accessing help in Windows 7 Click Start Help and Support Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifica...

Page 114: ... Dell To contact Dell for sales technical support or customer service issues see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 114 ...

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