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31

Solving Problems 

Wired Connections

If the wired network connection is lost

 — The 

cable is loose or damaged. 

Check the cable to ensure it is plugged in 

• 

and not damaged.

The link integrity light on the integrated network 

connector lets you verify that your connection is 

working and provides information on the status:

Green — A good connection exists between 

• 

a 10-Mbps network and the computer. 
Orange — A good connection exists between 

• 

a 100-Mbps network and the computer. 
Off — The computer is not detecting a 

• 

physical connection to the network.

NOTE:

 The link integrity light on the network 

connector is only for the wired network 

connection. The link integrity light does not 

provide status for wireless connections.

Summary of Contents for Inspiron 1440

Page 1: ...SETUP GUIDE INSPIRON ...

Page 2: ......

Page 3: ... Model PP42L INSPIRON SETUP GUIDE ...

Page 4: ...go Inspiron YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a r...

Page 5: ...ron Laptop 12 Right Side Features 12 Left Side Features 14 Front Side Features 16 Computer Base and Keyboard Features 18 Touch Pad Gestures 20 Media Controls 22 Display Features 24 Removing and Replacing the Battery 26 Software Features 28 Solving Problems 30 Network Problems 30 Power Problems 32 Memory Problems 33 Lockups and Software Problems 34 Using Support Tools 36 Dell Support Center 36 Syst...

Page 6: ...estore 44 Operating System Reinstallation 46 Getting Help 48 Technical Support and Customer Service 49 Online Services 50 Automated Order Status Service 51 Product Information 51 Before You Call 52 Contacting Dell 53 Finding More Information and Resources 54 Specifications 56 Index 63 ...

Page 7: ...f the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can da...

Page 8: ...AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer NOTE Charge the computer battery for at least 12 hours before using your computer on battery power ...

Page 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable ...

Page 10: ...8 Setting Up Your Inspiron Laptop Press the Power Button ...

Page 11: ... preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable NOTE It is recommended that you download and install the latest BIOS and drivers for your computer available on the Dell Support website at support dell com Enable or Disable Wireless To turn on wireless with the computer turned on Press Fn F2 ...

Page 12: ...utage Contact your ISP to check the service status or try connecting again later Have your ISP information ready If you do not have an ISP then Connect to the Internet wizard can help you get one Setting Up a Wired Connection If you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall jack before you set up your Internet connection ...

Page 13: ...rnet Connection Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Under 3 Network and Internet click Connect to the Internet The Connect to the Internet window appears Click either 4 Broadband PPPoE or Dial up depending on how you want to connect Choose Broadband if you use a DSL satellite modem cable TV modem or Bluetooth wireless technology connection Chose D...

Page 14: ...op has indicators and buttons that provide information and enable you to perform common tasks The connectors on your computer provide the option of attaching additional devices Right Side Features 2 3 1 4 5 6 7 Using Your Inspiron Laptop ...

Page 15: ...r 2 Audio out Headphone connector Connects to a pair of headphones or sends audio to a powered speaker or sound system 3 Audio in Microphone connector Connects to a microphone or input signal for use with audio programs 4 Optical drive Plays or burns CDs DVDs Blu ray disc optional Ensure that the side with print or writing is facing upward when inserting discs 5 Optical drive light Blinks when you...

Page 16: ...14 Using Your Inspiron Laptop Left Side Features 2 3 1 4 5 ...

Page 17: ...ty cable slot on your computer 2 AC adapter connector Connects to the AC adapter to power the computer and charge the battery 3 VGA connector Connects to a monitor or projector 4 Network connector Connects your computer to a network or a broadband device if you are using a wired network 5 USB 2 0 connectors 2 Connects to USB devices such as a mouse keyboard printer external drive or MP3 player ...

Page 18: ...16 Using Your Inspiron Laptop Front Side Features 1 2 3 ...

Page 19: ...ick PRO Hi Speed SD Hi Density SD 3 Power Battery indicator light Turns on steadily or blinks to indicate power battery charge status The light indicates the following states while charging or using the computer with an AC adapter Solid white The computer is on off and the battery is charging Blinking white The computer is in standby mode Off The computer is off or in hibernate mode a battery Soli...

Page 20: ...18 Using Your Inspiron Laptop Computer Base and Keyboard Features 1 2 3 ...

Page 21: ...a controls are also located on the keyboard These keys control CD DVD Blu ray optional and media playback 2 Touch pad buttons Provide left and right click functions like those on a mouse 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface ...

Page 22: ...r right or left in the horizontal scroll zone extreme bottom of the touch pad to scroll right or left on the active window Circular Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger in the vertical scroll zone extreme right of the touch pad in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right and ...

Page 23: ...nification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in Move a finger up in the zoom zone extreme left of the touch pad to zoom in To zoom out Move a finger down in the zoom zone extreme left of the touch pad to zoom out ...

Page 24: ...y First This is the default setting Pressing any media control key performs the associated multimedia action For function key press Fn the required function key Function Key First Pressing any function key performs the associated function For multimedia action press Fn the required media control key NOTE The Multimedia Key First option is active only in the operating system During POST press F2 or...

Page 25: ...23 Using Your Inspiron Laptop Mute the sound Play or pause Turn down the volume Play the next track or chapter Turn up the volume Eject the disc Play the previous track or chapter ...

Page 26: ...24 Using Your Inspiron Laptop Display Features 1 2 4 5 3 ...

Page 27: ...computer may not include a camera 3 Camera optional Built in camera for video capture conferencing and chat Based on the selections you made when purchasing your computer your computer may not include a camera 4 Right digital array microphone optional Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording 5 Display Your display can vary...

Page 28: ...26 Using Your Inspiron Laptop Removing and Replacing the Battery 1 2 3 1 Battery 2 Battery release latch 3 Battery bay ...

Page 29: ...his computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery Shut down the computer and turn it over 1 Slide the battery release latch to the side 2 Slide the battery away from the battery bay 3 To replace the battery slide it ...

Page 30: ...t and Multimedia You can use your computer to watch videos play games listen to music and internet radio stations Customizing the Desktop You can customize your desktop to change the appearance resolution wallpaper screensaver and so on by accessing the Personalize appearance and sounds window To access the display properties window Right click an open area of the desktop 1 Click 2 Personalize to ...

Page 31: ...formation to a New Computer Click 1 Start Transfer files and settings Start Windows Easy Transfer In the 2 User Account Control window click Continue Click 3 Start a new transfer or Continue a transfer in progress Follow the instructions on the Windows Easy Transfer wizard Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Click...

Page 32: ...r is offline or wireless has been disabled on the computer Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router Re establish your connection to the wireless router Save and close any open files and exit a any open...

Page 33: ...r connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer Orange A good connection exists between a 100 Mbps network and the computer Off The computer is not detecting a physical connection to the network NOTE The link integrity light on the network connector is only for the wired network connection The link integrity l...

Page 34: ...ctions If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on If the power light is blinking white The computer is in standby mode Press a key on the keyboard move the pointer using the touch pad or ...

Page 35: ...ure that your computer is successfully communicating with the memory If you experience other memory problems Ensure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at support dell com Check if the memory module is compatible with your computer Your computer supports DDR2 memory For more information about the type of memory supported by y...

Page 36: ...ncludes installation instructions in its documentation or on the disc CD or DVD If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns o...

Page 37: ...hut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the progr...

Page 38: ...ting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp About Your System System Documentation Warranty Information System Information Upgrades Ac...

Page 39: ...37 Using Support Tools For more information about the Dell Support Center see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com ...

Page 40: ...o complete the boot routine three consecutive times for the same error See Contacting Dell on page 53 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 53 for assistance Hard disk HDD drive failure Possible hard disk drive failure during HDD POS...

Page 41: ...t a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 53 for assistance Hardware Troubleshooter If a device is either not detected d...

Page 42: ...to test displays in the system setup program and is active Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image see Contacting Dell on page 53 Ensure that the computer is conn...

Page 43: ...ogo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from t...

Page 44: ... Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows op...

Page 45: ... may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action Click 3 Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTE Before you undo the last system restore save and close all open file...

Page 46: ...lem NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operating system These options restore your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted f...

Page 47: ... Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with Factory Image Restore click Cancel Click the checkbox to confirm that you want 8 to continue reformatting the hard drive and restoring the sys...

Page 48: ... Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following Dell Operating System disc Dell Drivers and Utilities disc NOTE The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of ...

Page 49: ...ars Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system se...

Page 50: ...klist on 3 page 52 Use Dell s extensive suite of online services 4 available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 50 for a more extensive list of Dell Support online If the preceding steps have not resolved the 5 problem see Before You Call on page 52 and then Contacting Dell on page 53 NOTE Call Dell Support from a ...

Page 51: ...TE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service se...

Page 52: ... Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only supportapj dell com Asia Pacific only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com As...

Page 53: ...lems with your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 53 Product Information If you need information about additional products available from Dell or if you would like to p...

Page 54: ...ter before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back o...

Page 55: ...DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer ...

Page 56: ...l Support website at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com NOTE In some ...

Page 57: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Page 58: ...OTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Type L2 cache Intel Celeron Intel Celeron Dual Core Intel Pentium Dual Core Intel Core 2 Duo 1 MB 1 MB 1 MB 2 MB 3 MB 6 MB External bus frequency 667 MHz 800 MHz and 1066 MHz ...

Page 59: ... Service Manual on the Dell Support website at support dell com ExpressCard Connector one 34 mm ExpressCard slot Connector size 26 pins Computer information System chipset Intel GM45 UMA Intel GM45 Discrete Graphics card ATI Mobility Radeon HD4330 Graphics card memory 256 MB GFX 512 MB GFX Graphics bus internal Communications Modem optional External V 92 56K USB modem Network adapter 10 100 Ethern...

Page 60: ...oard hotkeys Ports and connectors Audio one microphone connector stereo headphone speaker connector digital MIC with camera module optional Ports and connectors Mini Card one half Mini Card slot Network adapter RJ45 port USB three 4 pin USB 2 0 compliant connectors Video 15 hole connector Display Type TrueLife 14 0 inch HD WLED 14 0 inch HD WLED Dimensions Height 173 95 mm 6 85 inches Width 309 40...

Page 61: ...onsumption panel with backlight typical 4 8 W max HD 5 5 W max HD Camera optional Pixel 1 3 megapixel Video resolution 320 x 240 1280 x 1024 640 x 480 at 30 fps Diagonal viewing angle 66 Touch pad X Y position resolution graphics table mode 240 cpi Size Width 81 0 mm 3 20 inches sensor active area Height 42 0 mm 1 65 inches rectangle ...

Page 62: ...Height 20 15 mm 0 79 inches 4 6 cell 40 05 mm 1 58 inches 9 cell Width 205 22 mm 8 08 inches 4 6 cell 276 95 10 90 inches 9 cell Battery Weight 0 26 kg 0 57 lb 4 cell 0 35 kg 0 77 lb 6 cell 0 52 kg 1 15 lb 9 cell AC adapter Input voltage 100 240 VAC Input current maximum 1 5 1 6 A Input frequency 50 60 Hz Output power 65 W or 90 W Output current 3 34 A 65 W 4 62 A 90 W Rated output voltage 19 5 1 ...

Page 63: ...eight 16 0 mm 0 67 inches Width 66 0 mm 2 60 inches Depth 127 0 mm 5 00 inches Weight with cables 0 265 kg 0 58 lb AC adapter 90 W Height 16 0 mm 0 67 inches Width 70 0 mm 2 76 inches Depth 147 0 mm 5 79 inches Weight with cables 0 350 kg 0 77 lb 90 W D Series Height 34 2 mm 1 35 inches Width 60 8 mm 2 40 inches Depth 169 5 mm 6 68 inches Weight with cables 0 460 kg 1 01 lb ...

Page 64: ... 32 to 95 F Storage 40 to 65 C 40 to 149 F Computer environment Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 30 GRMS Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Storage 163 G Airbo...

Page 65: ...ps creating 29 C calling Dell 52 computer setting up 5 connect ing to the Internet 10 conserving energy 28 customer service 49 customizing your energy settings 28 D damage avoiding 5 data backing up 29 Dell Factory Image Restore 42 Dell Support Center 36 Dell support website 55 ...

Page 66: ...ses for technical support 50 energy conserving 28 expansion bus 57 F finding more information 54 FTP login anonymous 50 H hardware problems diagnosing 40 Hardware Troubleshooter 40 help getting assistance and support 48 I Internet connection 10 ISP Internet Service Provider 10 M memory problems solving 33 memory support 57 ...

Page 67: ...processor 56 products information and purchasing 51 R reinstalling Windows 42 resources finding more 54 restoring factory image 44 S setup before you begin 5 software features 28 software problems 34 solving problems 30 specifications 56 support e mail addresses 50 support sites worldwide 49 System Messages 38 system reinstall options 42 System Restore 42 ...

Page 68: ...66 Index T technical support 49 V ventilation ensuring 5 W Windows reinstalling 42 Windows Vista 9 Program Compatibility Wizard 34 reinstalling 47 setup 9 wired network network cable connecting 7 ...

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Page 70: ...Printed in the U S A 0M792NA00 www dell com support dell com ...

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