Dell G2723H User Manual Download Page 33

Page: 33 / 67

Setting up the monitor

Connecting your monitor

WARNING: Before you begin any of the procedures in this section, follow

the

Safety Instructions

NOTE:

Dell monitors are designed to work optimally with the Dell-supplied

cables inside the box. Dell does not guarantee the video quality and
performance if non-Dell cables are used.

NOTE:

Route the cables through the cable-management slot before

connecting them.

NOTE:

Do not connect all the cables to the computer at the same time.

NOTE:

The images are for the purpose of illustration only. The appearance

of the computer may vary.

o connect your monitor to the computer:

Turn off your computer.

Connect the DisplayPort/HDMI/USB cable from your monitor to the computer.

Turn on your monitor.

Select the correct input source from the OSD Menu on your monitor and then
turn on your computer.

NOTE:

The default setting for G2723H is DisplayPort 1.4. A graphic card

with DisplayPort 1.1 may not display normally. See

product specific

problems – No image when using DP connection to the PC

to change

default setting.

Summary of Contents for G2723H

Page 1: ...Model G2723H Regulatory model G2723Ht Dell 27 Gaming Monitor G2723H User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 08 Rev A00 ...

Page 3: ...s 14 Preset display modes 15 Electrical specifications 16 Physical characteristics 17 Environmental characteristics 18 Pin assignments 19 Plug and Play 22 LCD monitor quality and pixel policy 22 Ergonomics 23 Handling and moving your display 24 Maintenance guidelines 26 Cleaning your monitor 26 Setting up the monitor 27 Connecting the stand 27 Using the tilt swivel and vertical extension 30 Tilt s...

Page 4: ... rear panel controls 39 Using the On Screen Display OSD Menu 41 Accessing the menu system 41 Vision Engine 53 OSD warning messages 55 Locking the rear panel control buttons 58 Setting the maximum resolution 60 Troubleshooting 61 Self test 61 Built in diagnostics 62 Common problems 63 Product specific problems 64 Universal Serial Bus USB specific problems 66 Appendix 67 FCC notices U S only and oth...

Page 5: ...e that your monitor is electrically rated to operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystals of the display Connect the power cable from the monitor to a wall outlet that is near and accessible See Connecting your monitor Do not place and use the monitor on a wet surface or ...

Page 6: ...If any component is missing contact Dell For more information see Contact Dell NOTE Some items may be optional and may not ship with your monitor Some features may not be available in certain countries Component image Component description Monitor Stand riser Stand base Power cable varies by country USB 3 2 Gen1 Type A to Type B upstream cable ...

Page 7: ...or Tilt swivel and height adjustment capabilities Removable pedestal stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Extensive digital connectivity with DP helps future proof your monitor Plug and play capability if supported by your computer On Screen Display OSD adjustments for ease of set up and screen optimization G2723H offers exten...

Page 8: ...Rheinland Hardware Solution at factory reset or default setting This always on built in low blue light solution reduces hazardous blue light emissions without sacrificing true to life colors The monitor adopts Flicker Free technology which clears the eye visible flicker brings comfort viewing experience and preventing users suffer from eye strain and fatigue WARNING The possible long term effects ...

Page 9: ... and controls Front view 1 Label Description Use 1 Power LED indicator To turn the monitor on or off Solid white light indicates the monitor is turned on and functioning normally Blinking white light indicates the monitor is in Standby Mode ...

Page 10: ...OSD menu For more information see Operating the Monitor 5 Function buttons Press the function buttons to adjust items in the OSD menu For more information see Operating the Monitor 6 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify t...

Page 11: ... 1 Connect your computer with the HDMI cable shipped with your monitor 4 Stand lock Lock the stand to the monitor using a M3 x 6 mm screw screw not included 5 HDMI port HDMI 2 Connect your computer with the HDMI cable shipped with your monitor 6 DisplayPort Connect to your computer with the DisplayPort cable shipped with your monitor 7 USB B upstream port Connect the USB cable that comes with your...

Page 12: ...splayPort or USB Type C audio channels NOTE Excessive sound pressure from earphones or headphones can cause hearing damage or loss Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level 12 USB A downstream port USB 3 2 Gen1 Type A ...

Page 13: ...ment of the front polarizer 3H hard coating Backlight LED edgelight system Response Time Gray to Gray 0 5ms gray to gray min 1ms gray to gray most observed in Extreme Mode 2 ms gray to gray in Super Fast Mode 3 ms gray to gray in Fast Mode 0 5ms gray to gray min 1ms gray to gray most observed is achievable in Extreme mode to reduce visible motion blur and increased image responsiveness However thi...

Page 14: ...anagement Yes Dell Display Manager DDM Compatibility Easy Arrange and other key features Security Security lock slot cable lock sold separately At panel native only under Custom Mode preset Resolution specifications Model G2723H Signal HDMI DisplayPort Horizontal scan range 30 kHz to 279 kHz 30 kHz to 312 kHz Vertical scan range 48 Hz to 240 Hz 48 Hz to 280 Hz Default preset resolution 1920 x 1080...

Page 15: ...49 50 VESA 1024 x 768 48 36 60 00 65 00 VESA 1024 x 768 60 02 75 03 78 75 MAC 1152 x 864 67 50 75 00 108 00 CVT 1280 x 800 49 70 59 80 83 50 VESA 1280 x 1024 64 00 60 00 108 00 VESA 1280 x 1024 79 98 75 03 135 00 VESA 1680 x 1050 65 92 59 95 146 25 CVT 1920 x 1080 67 50 60 00 148 50 1920 x 1080 137 26 120 00 285 50 1920 x 1080 162 3 143 9 337 5 1920 x 1080 186 45 165 00 387 81 1920 x 1080 278 40 2...

Page 16: ... 2 Max brightness and contrast setting with maximum power loading on all USB ports 3 Pon Power consumption of On Mode measured with reference to Energy Star test method TEC Total energy consumption in kWh measured with reference to Energy Star test method This document is informational only and reflects laboratory performance Your product may perform differently depending on the software component...

Page 17: ...ended 523 85 mm 20 62 in Height compressed 393 85 mm 15 51 in Width 611 60 mm 24 08 in Depth 200 30 mm 7 89 in Dimensions without stand Height 363 41 mm 14 31 in Width 611 60 mm 24 08 in Depth 66 27 mm 2 61 in Stand dimensions Height extended 416 90 mm 16 41 in Height compressed 369 19 mm 14 54 in Width 275 90 mm 10 86 in Depth 200 30 mm 7 89 in Base 275 90 mm x 200 30 mm 10 86 in x 7 89 in Weight...

Page 18: ... free laminates Arsenic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 90 non condensing Non operating 10 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation 255 91 BTU hour maximum 66 88 BTU hour On Mode ...

Page 19: ...layPort Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 20: ...2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 21: ...ear 2 downstream port at quick access Power Charging Port the ports with battery icon supports fast current charging capability if the device is BC 1 2 compatible NOTE The monitor s USB ports work only when the monitor is on or in the Standby Mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality Transfer speed Data rate ...

Page 22: ...identification data EDID using display data channel DDC protocols so the computer can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings as required For more information about changing the monitor settings see Operating the Monitor LCD monitor quality and pixel policy During the LCD monitor manufacturing process it is not u...

Page 23: ...the breaks 5 Perform stretches to relieve tension in the neck arm back and shoulders during the breaks Make sure that the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor Adjust the tilt of the monitor its contrast and brightness settings Adjust the ambient lighting around you such as overhead lights desk lamps and the curtains or blinds on nearby windo...

Page 24: ...on the floor wrists relaxed and flat Handling and moving your display To ensure the monitor is handled safely when lifting or moving it follow the guidelines mentioned below Before moving or lifting the monitor turn off your computer and the monitor Disconnect all cables from the monitor Place the monitor in the original box with the original packing materials Hold the bottom edge and the side of ...

Page 25: ... on the display area to avoid any scratches or damage When transporting the monitor avoid any sudden shock or vibration to it When lifting or moving the monitor do not turn the monitor upside down while holding the stand base or stand riser This may result in accidental damage to the monitor or cause personal injury ...

Page 26: ...may cause changes in the appearance of the monitor such as color fading milky film on the monitor deformation uneven dark shade and peeling of screen area WARNING Do not spray the cleaning solution or even water directly on the surface of the monitor Doing so will allow liquids to accumulate at the bottom of the display panel and corrode the electronics resulting in permanent damage Instead apply ...

Page 27: ...tand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To attach the monitor stand 1 Align and place the stand riser on the stand base 2 Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly 3 Close the screw handle 3 1 2 ...

Page 28: ... VESA slot on the monitor NOTE Before connecting the stand assembly to the display ensure that the fornt flap is opened to allow space for the assembly 5 Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place ...

Page 29: ...9 6 Hold the stand riser and lift the monitor carefully and then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 7 Lift the protective cover from the monitor ...

Page 30: ...purchased from any other source follow the set up instructions that were included with the stand Tilt swivel With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle 45 45 5 21 Vertical extension The stand extends vertically up to 130mm The image below illustrates how to extend the stand vertically 130 mm NOTE The stand is not installed at the factory ...

Page 31: ...ge of the display 2 1 90 90 NOTE To toggle the display setting on your Dell computer between landscape and portrait when rotating the display download and install the latest graphics driver To download go to https www dell com support drivers and search for the appropriate driver NOTE When the display is in portrait mode you may experience performance degradation when using graphic intensive appli...

Page 32: ...cessary cables to your monitor and computer see Connecting Your Monitor for cable attachment organize all cables as shown above If your cable is not able to reach your computer you may connect directly to the com puter without routing through the slot on the monitor stand ...

Page 33: ...t all the cables to the computer at the same time NOTE The images are for the purpose of illustration only The appearance of the computer may vary To connect your monitor to the computer 1 Turn off your computer 2 Connect the DisplayPort HDMI USB cable from your monitor to the computer 3 Turn on your monitor 4 Select the correct input source from the OSD Menu on your monitor and then turn on your ...

Page 34: ...34 Setting up the monitor Connecting the HDMI cable HDMI HDMI Connecting the DP cable DP DP Connecting the USB cable USB USB ...

Page 35: ... bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may vary ...

Page 36: ...he following instructions are applicable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 2 3 ...

Page 37: ...2 Remove the stand For more information see Removing the monitor stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall For more information see the documentation that is shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed w...

Page 38: ...e monitor Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments 1 Press the joystick button to launch the OSD main menu 2 Move the joystick up down left right to toggle between options 3 Press the joystick button again to confirm the settings and exit ...

Page 39: ... way right and left directional navigation Move right to enter the submenu Move left to exit from the submenu Increases right or decreases left the parameters of selected menu item For 2 way up and down directional navigation Toggles between the menu items Increases up or decreases down the parameters of the selected menu item Using the rear panel controls Use the control buttons on the rear of th...

Page 40: ...t Modes Choose a desired color mode from a list of preset options 4 Shortcut key Brightness Contrast To directly access the Brightness Contrast adjustment sliders 5 Shortcut key Vision Engine To directly access the Vision Engine adjustment sliders When you press any of these buttons excluding the joystick button the OSD status bar appears to let you know the current settings of some OSD functions ...

Page 41: ... list of preset color modes FPS Standard RPG SPORTS Game 1 Game 2 Game 3 Game Preset Modes Menu Personalize Others Brightness Contrast Display Input Source Audio Vision Engine Overclock Hue Saturation Game Enhance Mode Response Time Dark Stabilizer Dell 27 Gaming Monitor G2723H MOBA RTS Reset Game Standard Loads the monitor s default color settings This is the default preset mode FPS Loads color s...

Page 42: ...ate your own preset color mode Game Enhance Mode Adjusts Game Enhance Mode to Off Timer Frame Rate or Display Alignment Off Select Off to disable the functions under Game Timer Enable or disable the timer at the top left corner of the display The timer shows the time elapsed since the game starts Select an option from the time interval list to keep you aware of the remaining time Frame Rate Select...

Page 43: ...lect to enable disable the functions under Vision Engine Night vision Use this feature when playing games to identify objects clearly enhance contents in darkness Clear vision This feature is suitable to clean up visual artifacts enhance contents details sharpness edges super resolutions in a day scene Chroma Vision This feature is able to apply heatmap in dark gaming scenarios Crosshair This feat...

Page 44: ... of the video image NOTE Hue adjustment is available only for FPS MOBA RTS RPG SPORTS mode Saturation This feature can adjust the color saturation of the video image Use the joystick to adjust the saturation from 0 to 100 Move the joystick up to increase the colorful appearance of the video image Move the joystick down to increase the monochrome appearance of the video image NOTE The Saturation ad...

Page 45: ...uminance of the backlight minimum 0 maximum 100 Move the joystick up to increase the brightness level Move the joystick down to decrease the brightness level Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Move the Joystick Up to increase contrast and Move the Joystick Down to decrease contrast Range 0 100 The Contrast function adjusts the degr...

Page 46: ... Audio DP Select DP input when you are using the DP DisplayPort connector Press the joystick button to confirm the selection HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connector Press the joystick button to confirm the selection HDMI 2 Auto Select Turn on the function to allow the monitor to automatically scan for available input sources Press the joystick button to confi...

Page 47: ...nput mode to RGB Select this option if your monitor is connected to a computer or a media player that supports RGB output using a DisplayPort or HDMI cable YCbCr Select this option if your media player supports only YCbCr output Input Color Format Aspect Ratio Sharpness Reset Display YCbCr RGB Brightness Contrast Game Display Input Source Dell 27 Gaming Monitor G2723H Menu Personalize Others Audio...

Page 48: ...ness Contrast Game Display Input Source Audio Dell 27 Gaming Monitor G2723H Menu Personalize Others Volume Allows you to set the volume level of headphone output Use the joystick to adjust the volume level from 0 to 100 Reset Audio Resets all settings under the Audio menu to the factory defaults ...

Page 49: ...2723H Personalize Others Audio Language Set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by moving the joystick up or down min 0 max 100 Timer OSD Hold Time Sets the length of time the OSD remains active after you press a button Move the joystick to...

Page 50: ...key 1 Allows you to choose a feature from Preset Modes Game Enhance Mode Dark Stabilizer Vision Engine Brightness Contrast Input Source Aspect Ratio or Volume and set it as a shortcut key Shortcut key 2 Shortcut key 3 Power Button LED Allows you to select On in On Mode Off in On Mode or Off in On Standby Mode to set the power LED indicator to save energy USB Allows you to set the USB On During Sta...

Page 51: ...alize Audio Display Info Displays the monitor s current settings DDC CI DDC CI Display Data Channel Command Interface allows you to adjust features such as brightness and color balance of your monitor using software installed on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor DDC CI Display Info LCD Co...

Page 52: ... Menu Personalize Audio Dell 27 Gaming Monitor G2723H Firmware Displays the firmware version of your monitor Service Tag Displays the Service Tag The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information NOTE The Service Tag is also printed on a label located at the back of the cover Self Diagnostic Use this option t...

Page 53: ...Dell 27 Gaming Monitor G2723H Menu Personalize Others Brightness Contrast Display Input Source Audio Vision Engine Overclock Saturation Game Enhance Mode Response Time Dark Stabilizer Hue On Reset Game The following message appears when you select On and you can preview the effect of each vision by moving Joystick button NOTE Press Joystick button to check uncheck the vision engines By default all...

Page 54: ...Press the Joystick button to launch the OSD Main Menu 2 Move the Joystick button to select Game Vision Engine to initiate it 3 Select On to enable the functions in Vision Engine mode Game Preset Modes Dell 27 Gaming Monitor G2723H Menu Personalize Others Brightness Contrast Display Input Source Audio Vision Engine Overclock Saturation Game Enhance Mode Response Time Dark Stabilizer Hue On Reset Ga...

Page 55: ... This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 NOTE The message that appears on the monitor varies based on the type of input cable used You can see the following message before the DDC CI function is disable...

Page 56: ...t level Do you want to continue Dell 27 Gaming Monitor G2723H If you press any button other than the power button the following messages will appear depending on the selected input No DP signal from your device Press any key on the keyboard to wake up If there is no display press the monitor joystick button to select the correct input source Dell 27 Gaming Monitor G2723H If either DP HDMI 1 and HD...

Page 57: ... or No HDMI 2 Cable 2 The display will go into Standby Mode in 4 minutes www dell com G2723H Dell 27 Gaming Monitor G2723H When you select OSD items of Factory Reset in Other feature the following message will appear Yes No Are you sure you want to reset to default settings Dell 27 Gaming Monitor G2723H See Troubleshooting for more information ...

Page 58: ...onds a menu appears on the screen Select Option Dell 27 Gaming Monitor G2723H Select one of the following options Options Description 1 Menu Button Lock Select this option to lock OSD menu function 2 Power Button Lock Use this option to lock power button This will prevent the user to turn off the monitor using the power button 3 Menu and Power Button Lock Use this option to lock OSD menu and power...

Page 59: ...on to unlock the button s Select Option Dell 27 Gaming Monitor G2723H Options Description 1 Menu Button Unlock Use this option to unlock OSD menu function 2 Power Button Unlock Use this option to unlock power button to turn off the monitor 3 Menu and Power Button Unlock Use this option to unlock OSD menu and power button to turn off the monitor ...

Page 60: ...and click Display Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 4 Click Apply If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to www dell com support enter your service tag and downl...

Page 61: ...f the computer To ensure proper self test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown ...

Page 62: ...e Service Tag Self Diagnostic Reset Others Factory Reset Game Others Brightness Contrast Display Input Source Dell 27 Gaming Monitor G2723H Menu Personalize Audio Select To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Select OSD items of Self Diagnostic in Others feature 3 Press the Joystick button to start the diagnostics A gray s...

Page 63: ...e connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing Pixels LCD screen has spots Turn off the monitor and turn it on again Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at https www dell com pixelguidelines St...

Page 64: ... the settings of the Preset Modes in the Game menu OSD depending on the application Adjust the Gain Offset Hue Saturation values under Custom Color in the Game menu OSD Change the Input Color Format to RGB or YCbCr YPbPr in the Color menu OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed a...

Page 65: ...e Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Connect the signal cable again if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the...

Page 66: ...s working slowly or not working at all Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Restart your computer Wireless USB peripherals stop working when a USB 3 0 device is plugged in Wireless USB peripherals resp...

Page 67: ... and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content See https www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Go to https www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right co...

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