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Dell EMC Core XC750, Installation And Service Manual

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Dell EMC Core XC750 Installation And Service Manual Download Page 182

Table 68. System diagnostic controls (continued)

Menu

Description

Event log

Displays a time-stamped log of the results of all tests run on
the system. This is displayed if at least one event description
is recorded.

182

System diagnostics and indicator codes

Summary of Contents for EMC Core XC750

Page 1: ...Dell EMC Core XC750 Installation and Service Manual September 2021 Rev 1 0 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...ivers 25 Downloading drivers and firmware 25 Chapter 4 Minimum to POST and system management configuration validation 26 Minimum configuration to POST 26 Configuration validation 26 Error messages 27 Chapter 5 Installing and removing system components 28 Safety instructions 28 After working inside your system 29 Before working inside your system 29 Recommended tools 29 Optional front bezel 30 Remo...

Page 4: ...5 Installing the drive into the drive carrier 56 Rear drive module 57 Removing the 4 x 2 5 inch rear drive module 57 Installing the 4 x 2 5 inch rear drive module 58 Removing the 2 x 2 5 inch rear drive module 59 Installing the 2 x 2 5 inch rear drive module 60 Drive backplane 61 Removing the drive backplane 63 Installing the drive backplane 64 Cable routing 65 PERC module 72 Removing the rear mou...

Page 5: ... the system battery 144 Intrusion switch module 146 Removing the intrusion switch module 146 Installing the intrusion switch module 147 Optional OCP card 147 Removing the OCP card 147 Installing the OCP card 149 Power supply unit 150 Hot spare feature 150 Removing a power supply unit blank 151 Removing a power supply unit 151 Installing a power supply unit 152 Trusted Platform Module 153 Upgrading...

Page 6: ...cator codes 178 Power supply unit indicator codes 178 Drive indicator codes 180 Using system diagnostics 181 Dell Embedded System Diagnostics 181 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 181 Running the Embedded System Diagnostics from Boot Manager 181 System diagnostic controls 181 Chapter 9 Getting help 183 Recycling or End of Life service information 183 Contac...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ...ll PowerEdge Express Flash NVMe PCIe SSD Documentation Manuals and Documents NOTE All instances of SAS SATA drives PCIe SSDs and NVMe are referred to as drives in this document unless specified otherwise CAUTION Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will nu...

Page 9: ...as OpenManage Mobile OMM feature Using iDRAC Quick Sync 2 with OpenManage Mobile OMM aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system For more information see the Integrated Dell Remote Access Controller User s Guide available at https www dell com idracmanuals 2 Drive N A Enables you to install drive...

Page 10: ...em health For more information see the System health and system ID indicator codes section 3 iDRAC Quick Sync 2 wireless indicator optional Indicates if the iDRAC Quick Sync 2 wireless option is activated The Quick Sync 2 feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be...

Page 11: ...ou to access the iDRAC Direct Micro AB features For more information see the iDRAC User s Guide available at https www dell com idracmanuals NOTE You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect to your laptop or tablet Cable length should not exceed 3 feet 0 91 meters Performance could be affected by cable quality 4 VGA port Enables you to connect a d...

Page 12: ...formation about the PSU configurations see the XC Core XC750 Technical Specifications on product documentation page 9 VGA port For more information about the VGA see the Dell EMC XC Core XC750 Technical Specifications on product documentation page 10 USB 3 0 port 1 This port is USB 3 0 compliant 11 iDRAC dedicated port Enables you to remotely access iDRAC For more information see the iDRAC User s ...

Page 13: ...more information about the expansion cards supported on your system see the expansion card guidelines section 8 Power supply unit PSU 2 For more information about the PSU configurations see the product documentation page 9 VGA port For more information see the product documentation page 10 USB 3 0 port 1 This port is USB 3 0 compliant 11 iDRAC dedicated port Enables you to remotely access iDRAC Fo...

Page 14: ...s see the product documentation page 8 VGA port For more information about the PSU configurations see the product documentation page 9 USB 3 0 port 1 This port is USB 3 0 compliant 10 iDRAC dedicated port Enables you to remotely access iDRAC For more information see the iDRAC User s Guide at www dell com poweredgemanuals 11 System identification button Press the system ID button To locate a partic...

Page 15: ...module bay 3 Riser 1 4 Power supply unit PSU 1 5 Riser 2 cage 6 System board 7 Air shroud 8 Cooling fan 9 Drive backplane cover 10 Service tag 11 Cooling fan cage assembly 12 Power supply unit PSU 2 13 Riser 3 14 Riser 4 15 Intrusion switch module System overview 15 ...

Page 16: ...risers and GPU shroud 1 Handle 2 BOSS S2 module bay 3 Riser 1 4 GPU air shroud top cover 5 GPU air shroud 6 Cooling fan 7 Drive backplane 8 Service tag 9 Cooling fan cage assembly 10 Riser 3 11 Riser 4 12 Intrusion switch module 16 System overview ...

Page 17: ...module tubes Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system The information tag is located on the front of the system that includes system information such as Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Information...

Page 18: ...ssword label 5 Service Tag Express Service Code QRL label The Mini Enterprise Service Tag MEST label is located on the rear of the system that includes Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on the left wall...

Page 19: ...Figure 13 Service information Figure 14 Memory information and system board connectors System overview 19 ...

Page 20: ...Figure 15 LED behavior Figure 16 Icon legend Figure 17 Configuration and layout for 2 5 inch drive system Figure 18 Configuration and layout for 3 5 inch drive system 20 System overview ...

Page 21: ...Figure 19 System tasks Figure 20 Heat sink Figure 21 BOSS S2 Figure 22 Express service tag System overview 21 ...

Page 22: ...l com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability range for various types of rack mounting flanges Rail depth with and without cable management accessories Types of racks supported for various types of rack mounting fl...

Page 23: ...er iDRAC is designed to make you more productive as a system administrator and improve the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based...

Page 24: ...em Documentation NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see KB article https www dell com support article sln308699 NOTE To access iDRAC ensure that you connect the ethernet cable to the iDRAC dedicated network port or use iDRAC Direct port by using the USB cable You can also access iDRAC through the shared LOM mode if you have opted ...

Page 25: ...n links provided in the table Table 10 Options to download and install OS drivers Option Documentation Dell EMC support site Downloading drivers and firmware section iDRAC virtual media Integrated Dell Remote Access Controller User s Guide at https www dell com idracmanuals or for system specific Integrated Dell Remote Access Controller User s Guide go to https www dell com poweredgemanuals Produc...

Page 26: ...ons stored in a table maintained by iDRAC One or more sensors are assigned to each of the configuration elements During POST any configuration validation error is logged in the System Event Log SEL LifeCycle LC log The reported events are categorized in the configuration validation error table Table 11 Configuration validation error Error Description Possible cause and recommendations Example Conf...

Page 27: ...the message is observed in the System Configuration Check operation Recommended Response Action Do the following and retry the operation 1 Disconnect the input power 2 Check for proper cable connection and component placement If the issue persists contact the service provider Category System Health HWC Hardware Config Severity Critical Trap EventID 2329 Table 13 Error message HWC8011 Error code HW...

Page 28: ...attempt to lift the system by yourself CAUTION Ensure to have two or more people to lift the system horizontally from the box and place it on a flat surface rack lift or into the rails WARNING Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock WARNING Do not operate the system without the cover for a duration exceeding five minutes Operat...

Page 29: ...lines listed in Safety instructions Steps 1 Replace the system cover 2 If applicable install the system into the rack For more information see the Rail Installation Guide relevant to your rail solutions at https www dell com poweredgemanuals 3 Reconnect the peripherals and connect the system to the electrical outlet and then power on the system Before working inside your system Prerequisites Follo...

Page 30: ... NOTE LCD panel is optional on the front bezel If the front bezel has an LCD panel see LCD panel section Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Keep the bezel key handy NOTE The bezel key is part of the LCD bezel package Steps 1 Unlock the bezel 2 Pr...

Page 31: ...zel package Steps 1 Align and insert the tabs on the bezel into the slots on the system 2 Press the bezel until the release button clicks in place 3 Lock the bezel Figure 24 Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Power off the system and any attached peripherals 3 Disconne...

Page 32: ... the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Ensure that all internal cables are connected and routed properly and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the system cover 2 Close the system cover release latch 3 Using a...

Page 33: ...ckplane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Slide the drive backplane cover in the direction of the arrows marked on the drive backplane cover 2 Lift the drive backplane cover from the system Installing and removing system components 33 ...

Page 34: ...he safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Align the drive backplane cover with the guide slots on the system 2 Slide the drive backplane cover to the front of the system until the drive backplane cover fits into place 34 Installing and removing system components ...

Page 35: ...Figure 28 Installing the drive backplane cover Next steps 1 Follow the procedure listed in After working inside your system Installing and removing system components 35 ...

Page 36: ...listed in the Before working inside your system Steps Hold the edges of the air shroud and lift the air shroud out of the system Figure 29 Removing the air shroud Next steps 1 Replace the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Align the slot on...

Page 37: ...e your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the full length expansion card risers Steps Hold the edges of the GPU air shroud and lift the air shroud out of the system Ins...

Page 38: ...delines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the full length expansion card risers Steps 1 Align the slot on the GPU air shroud with the standoff on the system 2 Lower the GPU air shroud into the system until it is firmly seated 38 Installing and removing system components ...

Page 39: ...ever operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps Press the blue tabs on either sides of the top cover and lift the top cover out of the GPU air shroud Installing and r...

Page 40: ...Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the tabs on the top cover with the slots on the GPU air shroud 2 Lower the top cover into the GPU air shroud until it is firmly seated 40 Installing and removing system components ...

Page 41: ...CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 3 Remove the GPU air shroud top cover NOTE The GPU air shroud filler must be removed to avoid interference with full length double width expansion card installation NOTE The GPU air shroud filler must be installed if single width GPU card or empty...

Page 42: ...s 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the GPU air shroud top cover 4 If required remove the full length expansion card risers Steps Align and install the GPU shroud fillers into shroud 42 Installing and removing system components ...

Page 43: ...CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps Press the edges on either side of the rear drive module air shroud and lift the rear drive module air shr...

Page 44: ...ety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Align the rear drive module air shroud with the rear drive module on the system 2 Lower the air shroud into the rear drive module until it is firmly seated Figure 38 Installing the rear drive module air shroud 44 Installing and removing system components ...

Page 45: ...and lift the cooling fan cage assembly away from the system Figure 39 Removing the cooling fan cage assembly Next steps 1 Replace the cooling fan cage assembly Installing the cooling fan cage assembly Prerequisites 1 Follow the safety guidelines listed in the Safety instructions CAUTION Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket bef...

Page 46: ...llow the procedure listed in After working inside your system Removing a cooling fan Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system NOTE The procedure to remove standard STD high performance silver grade HPR SLVR or high performance gold grade HPR GOLD fan is same Steps Press the orange release t...

Page 47: ...nstructions 2 Follow the procedure listed in the Before working inside your system NOTE The procedure to install standard STD high performance silver grade HPR SLVR or high performance gold grade HPR GOLD fan is same Steps Align and slide the cooling fan into the cooling fan assembly until the fan clicks into place Installing and removing system components 47 ...

Page 48: ... the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the rear drive module air shroud Steps Press the orange release tab and lift the rear drive module cooling fan to disconnect from the connector on the rear drive module WARNING Ensure not to tilt or rotate the cooling fan while removing from the rear drive module 48 Installing and removing system c...

Page 49: ...e safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the rear drive module air shroud Steps Align and slide the rear drive module cooling fan into the rear drive module until the fan clicks into place Figure 44 Installing a rear drive module cooling fan Installing and removing system components 49 ...

Page 50: ...the drive backplane cover 4 If installed remove the air shroud or remove the GPU air shroud 5 Remove the cooling fan cage assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Press the blue side tabs to release the side wall cable holder NOTE Move...

Page 51: ... assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guide slots on the side wall bracket with the guides on the system and slide until the cover is seated firmly NOTE Route the cables through the side wall cable holder 2 Close the side...

Page 52: ...must be installed in all empty drive slots Steps Press the release button and slide the drive blank out of the drive slot Figure 47 Removing a drive blank Next steps 1 Replace the drive blank Installing a drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel Steps Slide the drive blank into the drive slot until the release ...

Page 53: ...umentation for the storage controller CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION To prevent data loss ensure that your operating system supports drive installation For more information about the drives i...

Page 54: ...ON To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system NOTE When a replacement hot swappable drive is installed while the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank Any data on the replacement drive is immediately lost once the drive is in...

Page 55: ...ted in the Safety instructions 2 Remove the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier NOTE If the drive carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to remove the drive 2 Lift the drive out of the drive carrier Installing and removing system components 55 ...

Page 56: ...h the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 lbf in NOTE If the drive carrier has Torx screw use Torx 6 for 2 5 inch drive or...

Page 57: ...BOSS S2 module is installed be sure to disconnect the BOSS S2 power cable and signal cable before removing the 4 x 2 5 inch rear drive module 3 If installed Remove the BOSS S2 module 4 Disconnect the cables from the rear drive module Steps 1 Using a Phillips 2 screwdriver loosen the captive screws that secures the rear drive module to the system 2 Lift the rear drive module from the system Install...

Page 58: ...e 4 x 2 5 inch rear drive module Steps 1 Align and lower the rear drive module with the guide on the system board 2 Using a Phillips 2 screwdriver tighten the captive screws that secures the rear drive module into the system 58 Installing and removing system components ...

Page 59: ... in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If required remove the air shroud 4 Remove the drives 5 Disconnect the cables from the rear drive module NOTE Refer cable routing topic for more information Steps 1 Using a Phillips 2 screwdriver loosen the captive screws that secures the rear drive module to the system 2 Press the blue release tab and...

Page 60: ...ng inside your system 3 If required remove the air shroud 4 Remove the drives 5 Disconnect the cables from the rear drive module NOTE Refer cable routing topic for more information Steps 1 Align the slot on the rear drive module with the guide on the system 2 Place the rear drive module on top of the riser until firmly seated 3 Using a Phillips 2 screwdriver tighten the captive screws that secures...

Page 61: ...d 4 Follow the procedure listed in After working inside your system Drive backplane Depending on your system configuration the drive backplanes supported are listed here Table 14 Supported backplane options System Supported hard drives options XC Core XC750 2 5 inch x 8 NVMe backplane 2 5 inch x 24 SAS SATA backplane Figure 57 Installing and removing system components 61 ...

Page 62: ...o system board 3 BP_DST_SA1 Figure 59 16 x 2 5 inch drive backplane 1 BP_DST_SB1 backplane to front PERC 2 BP_PWR_CTRL front PERC power and control signal 3 BP_DST_SA1 backplane to front PERC 4 BP_PWR_1 backplane power and signal cable to system board Figure 60 24 x 2 5 inch drive backplane 1 DST_SA1 2 SRC_SA1 3 DST_SB1 4 BP_PWR_1 5 BP_DST_PA1 PCIe NVMe connector 6 BP_PWR_2 7 BP_ DST_PB1 PCIe NVMe...

Page 63: ...ing inside your system 3 Remove the drive backplane cover 4 If installed remove the air shroud or install the GPU air shroud 5 6 Remove the cooling fan cage assembly 7 Remove the drives 8 Observe and disconnect the drive backplane cables from the connector on the system board and backplane Steps 1 Press the blue release tabs to disengage the drive backplane from the hooks on the system 2 Lift and ...

Page 64: ...u replace it to prevent the cable from being pinched or crimped Steps 1 Align the slots on the drive backplane with the guides on the system 2 Slide the drive backplane into the guides and lower the backplane until the blue release tabs clicks into place 3 Route the cables properly through the cable guide Figure 62 Installing the drive backplane Next steps 1 Connect the drive backplane cables to t...

Page 65: ...RC_SA1 adapter PERC controller connector BP_DST_SA1 backplane signal connector APERC_CTRL_SRC_SB1 adapter PERC controller connector BP_DST_SA1 rear backplane signal connector and BP_DST_SB1 backplane signal connector BOSS_PWR BOSS S2 module power connector on system board PWR_1 BOSS S2 module power connector SL6_PCH_PA4 signal connector on system board PCIe_1 BOSS S2 module signal connector SIG_PW...

Page 66: ...ector APERC_CTRL_SRC_SA1 adapter PERC controller connector BP_DST_SA1 backplane signal connector APERC_CTRL_SRC_SB1 adapter PERC controller connector BP_DST_SA1 rear backplane signal connector and BP_DST_SB1 backplane signal connector SIG_PWR_0 system board power connector BP_PWR_1 rear backplane power connector Figure 65 12 x 3 5 inch SAS SATA 2 x 2 5 inch NVMe with APERC in Riser 2 66 Installing...

Page 67: ...nch NVMe with APERC in Riser 2 and optional BOSS S2 module From To SIG_PWR_1 system board power connector BP_PWR_1 backplane power connector APERC_CTRL_SRC_SA1 adapter PERC controller connector BP_DST_SA1 backplane signal connector APERC_CTRL_SRC_SB1 adapter PERC controller connector BP_DST_SB1 backplane signal connector BOSS_PWR BOSS S2 module power connector on system board PWR_1 BOSS S2 module ...

Page 68: ...onnector SL2_CPU2_PA1 signal connector on system board BP_DST_PB1 backplane signal connector SL3_CPU1_PB2 signal connector on system board and SL4_CPU1_PA2 signal connector on system board BP_DST_PA2 backplane signal connector and BP_DST_PB2 backplane signal connector SL7_CPU1_PA5 signal connector on system board CTRL_DST_PA1 fPERC input connector Figure 68 16 x 2 5 inch SAS SATA with fPERC and Ri...

Page 69: ...16 x 2 5 inch SAS SATA 8 x 2 5 inch NVMe with fPERC From To SIG_PWR_1 system board power connector BP_PWR_1 backplane power connector CTRL_SRC_SB1 fPERC controller connector BP_DST_SB1 backplane signal connector SL3_CPU1_PB2 signal connector on system board CTRL_DST_PA1 fPERC input connector SL1_CPU2_PB1 signal connector on system board BP_DST_PA1 backplane signal connector SL2_CPU2_PA1 signal con...

Page 70: ...DST_SB1 backplane expander signal connector SL1_CPU2_PB1 signal connector on system board CTRL_DST_PA1 fPERC input connector SIG_PWR_2 system board power connector BP_PWR_2 backplane power connector SL3_CPU1_PB2 signal connector on system board and SL4_CPU1_PA2 signal connector on system board Riser 1C signal connector from Riser 1C Figure 71 24 x 2 5 inch SAS SATA 8 universal 16 SAS with expander...

Page 71: ...ackplane signal connector SL7_CPU1_PA5 signal connector on system board BP_DST_PB2 backplane signal connector SIG_PWR_2 system board power connector BP_PWR_2 backplane power connector Figure 72 24 x 2 5 inch SAS SATA with dual controller expander fPERC and APERC in Riser 2 Table 24 24 x 2 5 inch SAS SATA with dual controller expander fPERC and APERC in Riser 2 From To SIG_PWR_1 system board power ...

Page 72: ...or SRC_SA1 backplane expander signal connector BP_DST_SA1 rear backplane expander signal connector PERC module Removing the rear mounting front PERC module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the drive backplane cover 4 If installed remove the air shroud or remove the GPU air shro...

Page 73: ...shroud 5 If required remove the drive backplane 6 Route the cable properly to prevent the cable from being pinched or crimped Steps 1 Align the connectors and guide slots on the front PERC module with the connectors and guide pins on the drive backplane 2 Slide the rear mounting front PERC module until the module is connected to the drive backplane 3 Using a Phillips 2 screwdriver tighten the capt...

Page 74: ...ed in Before working inside your system 3 Remove the expansion card risers 4 Disconnect all the cables from the adapter PERC APERC card observe the cable routing NOTE APERC module must be installed only in expansion card riser 1 or riser 2 Steps 1 TIlt the expansion card retention latch lock to open 2 Pull the card holder before removing the card from the riser 3 Hold the APERC module by the edges...

Page 75: ...le 4 If the APERC module is not going to be replaced install a filler bracket and close the card retention latch Figure 77 Installing the filler bracket Next steps 1 Replace the APERC module Installing and removing system components 75 ...

Page 76: ...iller bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 78 Removing the filler bracket 3 Hold the adapter PERC APERC module by the edges and align the module edge conn...

Page 77: ...guidelines The XC Core XC750 system supports DDR4 registered DIMMs RDIMMs Load Reduced DIMM LRDIMMs and Intel Persistent Memory 200 series BPS System memory holds the instructions that are started by the processor Your system memory is organized into eight channels per processor two memory sockets per channel 16 memory sockets per processor and 32 memory sockets per system Installing and removing ...

Page 78: ...B13 Slots B3 and B11 Slots B7 and B15 Slots B2 and B10 Slots B6 and B14 Slots B4 and B12 Slots B8 and B16 Table 27 Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating Speed 1 DIMM per channel DPC 2 DIMMs per channel DPC RDIMM 2 R 16 GB 32 GB 64 GB DDR4 1 2 V 3200 MT s 3200 MT s 3200 MT s LRDIMM 4 R 128 GB DDR4 1 2 V 3200 MT s 3200 MT s 3200 MT s 8 R 256 GB DDR4 1...

Page 79: ...sor Optimizer Independent channel population order A 1 A 2 A 3 A 4 A 5 A 6 A 7 A 8 A 9 A 10 A 11 A 12 A 13 A 14 A 15 A 16 1 2 4 6 8 12 or 16 DIMMs are allowed Dual processor Start with processor1 Processor 1 and processor 2 population should match Optimizer Independent channel population order A 1 B 1 A 2 B 2 A 3 B 3 A 4 B 4 A 5 B 5 A 6 B 6 A 7 B 7 A 8 B 8 A 9 B 9 A 10 B 10 A 11 B 11 A 12 B 12 A 1...

Page 80: ... environment if BPS goal is changed between App Direct and Memory mode it is recommended to sanitize the DIMMs before creating a new goal Populate Intel Persistent Memory 200 series BPS in DIMM slot 1 unless Intel Persistent Memory 200 series BPS is the only DIMM in that channel and then populate in DIMM slot 0 For more information about the supported Intel Persistent Memory 200 series BPS configu...

Page 81: ... 4 4 128 256 512 1024 AD 4 4 256 256 1024 1024 AD 4 4 16 512 64 2048 AD 4 4 32 512 128 2048 MM or AD 4 4 64 512 256 2048 MM or AD 4 4 128 512 512 2048 MM or AD Table 31 Intel Persistent Memory 200 series BPS Configuration 2 6 x RDIMMs LRDIMMs 1 x Intel Persistent Memory 200 series BPS per processor Total No of RDIMMs LRDIMMs Total No of Intel Persistent Memory 200 series BPS DIMMs 1 R LRDIMM capac...

Page 82: ...56 512 AD 8 1 64 512 512 512 AD 8 1 128 512 1024 512 AD Table 33 Intel Persistent Memory 200 series BPS Configuration 4 8 x RDIMMs LRDIMMs 4 x Intel Persistent Memory 200 series BPS per processor Total No of RDIMMs LRDIMMs Total No of Intel Persistent Memory 200 series BPS DIMMs 1 R LRDIMM capacity GB 1 Intel Persistent Memory 200 series BPS capacity GB Total Standard Memory Capacity GB Total PM C...

Page 83: ... 8 8 16 512 128 4096 AD 8 8 32 512 256 4096 MM or AD 8 8 64 512 512 4096 MM or AD 8 8 128 512 1024 4096 MM or AD Table 35 Intel Persistent Memory 200 series BPS Configuration 6 12 x RDIMMs LRDIMMs 2 x Intel Persistent Memory 200 series BPS per processor Total No of RDIMMs LRDIMMs Total No of Intel Persistent Memory 200 series BPS DIMMs 1 R LRDIMM capacity GB 1 Intel Persistent Memory 200 series BP...

Page 84: ...socket simultaneously press the ejectors on both ends of the memory module socket to fully open CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 3 Lift the memory module away from the system Figure 81 Removing a memory module Next steps Replace the memory module Installing a memory module Prerequisites 1 Follow the ...

Page 85: ...odule apply pressure at both ends of the memory module evenly 4 Press the memory module with your thumbs until the ejectors firmly click into place When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed Figure 82 Installing a memory module Next steps 1 Install the air shroud or ins...

Page 86: ...ard position and then using a Torx T30 screwdriver loosen the captive screws on the processor heat sink module PHM in the order that is mentioned below a Loosen the first screw three turns b Loosen the screw diagonally opposite to the screw you loosened first c Repeat the procedure for the remaining two screws d Return to the first screw and loosen it completely NOTE Ensure that the anti tilt wire...

Page 87: ...emove the GPU air shroud 4 Remove the processor heat sink module CAUTION You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix this simply go to setup option to configure the system settings Steps 1 Place the heat sink with the processor side facing up 2 Using ...

Page 88: ...p release tab at the pin 1 connector pull out the tip of the retaining clip release tab and then lift the retaining clip partially from the heat sink 5 Repeat the procedure at the remaining three corners of the retaining clip 6 After all the corners are released from the heat sink lift the retaining clip from the pin 1 corner of the heat sink Figure 86 Removing the retaining clip Next steps Replac...

Page 89: ...ng clip on top of the processor in the processor tray aligning pin 1 indicator on the processor NOTE Ensure the pin 1 indicator on the retaining clip is aligned with the pin 1 indicator on the processor before placing the retaining clip on the processor NOTE Before you install the heat sink ensure to place the processor and retaining clip in the tray Figure 87 Installing the retaining clip 3 Align...

Page 90: ...se syringe included with your processor kit to apply the grease in a thin spiral design on the bottom of the heat sink CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it 90 Installing and removing system components ...

Page 91: ...90 Removing the Thermal Interface Material TIM protective film 7 Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins Installing and removing system components 91 ...

Page 92: ...isted in After working inside your system Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your syste...

Page 93: ...oard to prevent damaging the components Figure 92 Installing the processor heat sink 3 Set the anti tilt wires to the locked position outward position and then using the Torx T30 screwdriver tighten the screws 12 in lbf on the PHM a Tighten the first screw three turns b Tighten the screw diagonally opposite to the screw you tighten first c Repeat the procedure for the remaining two screws d Return...

Page 94: ... powered off Allow the liquid cooling module and processor to cool down before handling them NOTE Rear I O RIO board is different for the system with liquid cooling modules NOTE The procedure to remove the processor from the liquid cooling module is same as removing the processor from the PHM Steps 1 Using a Phillips 2 screw driver loosen the captive screw on the liquid cooling ring holder 2 Tilt ...

Page 95: ... module Next steps 1 If you are removing a faulty liquid cooling module replace the liquid cooling modules else remove the processor Expansion cards and expansion card risers NOTE A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs with an error messag...

Page 96: ...l height Half length x8 x8 R2A 3 and 6 Processor 1 and 2 Low profile Half length x16 x16 R3B 4 and 5 Processor 2 Full height Half length x8 x8 R4B 7 and 8 Processor 2 Full height Half length x8 x8 Config2 1 with 4x FH and 2x LP R1A 2 Processor 1 Full height double width Full length x16 R2A 3 and 6 Processor 1 and 2 Low profile Half length x16 x16 R3B 4 and 5 Processor 2 Full height Half length x8 ...

Page 97: ... length x8 x8 R4A 7 Processor 2 Full height Half length x16 Config4 1 with 4x FH and 2x LP R1B 1 and 2 Processor 1 Full height Full length x16 x16 R2A 3 and 6 Processor 1 and 2 Low profile Half length x16 x16 R3A 5 Processor 2 Full height Half length x16 R4A 7 Processor 2 Full height double width Full length x16 Config4 2 with 4x FH and 2x LP R1C 1 and 2 Processor 1 Full height Half length x16 x16...

Page 98: ...Figure 96 Riser 1A 1 Slot 2 Figure 97 Riser 1B 1 Slot 2 2 Slot 1 Figure 98 Riser 1C 1 Slot 2 2 Slot 1 98 Installing and removing system components ...

Page 99: ...Figure 99 Riser 1A FL 1 Slot 2 Figure 100 Riser 1C FL 1 Slot 2 2 Slot 1 Figure 101 Riser 2A 1 Slot 3 2 Slot 6 Installing and removing system components 99 ...

Page 100: ...Figure 102 Riser 2B SNAPI 1 Slot 3 2 Slot 6 Figure 103 Riser 3A 1 Slot 5 Figure 104 Riser 3B 1 Slot 5 2 Slot 4 100 Installing and removing system components ...

Page 101: ...following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority should be installed first using the slot priority indicated All the other expansion cards should be installed in the card priority and slot priority order Installing and removing system components 101 ...

Page 102: ...slot 1 Table 38 Configuration 1 R1B R2A R3B R4B Card type Slot priority Maximum number of cards Inventec VGA 4 8 1 Inventec Serial 4 8 1 NVIDIA GPU T4 LP 3 6 2 Foxconn FPERC HBA11 Integrated slot 2 Foxconn APERC HBA11 2 1 1 Broadcom NIC 25 Gbps 5 4 7 2 1 5 Intel NIC 25 Gbps 5 4 7 2 1 5 Mellanox NIC 25 Gbps 6 3 2 Broadcom NIC 25 Gbps 6 3 2 Integrated slotel NIC 25 Gbps 6 3 2 Broadcom NIC 10 Gbps 5 ...

Page 103: ...lanox NIC 100 Gbps 7 2 2 Mellanox NIC 25 Gbps 7 2 2 Broadcom NIC 25 Gbps 5 4 7 2 4 Intel NIC 25 Gbps 5 4 7 2 4 Mellanox NIC 25 Gbps 6 3 2 Broadcom NIC 25 Gbps 6 3 2 Intel NIC 25 Gbps 6 3 2 Broadcom NIC 10 Gbps 5 4 7 2 4 Intel NIC 10 Gbps 5 4 7 2 4 Broadcom NIC 10 Gbps 5 4 7 2 4 Broadcom NIC 10 Gbps 6 3 2 Intel NIC 10 Gbps 6 3 2 Broadcom NIC 1 Gbps 6 3 4 Mellanox NIC HDR100 VPI 7 2 2 Mellanox NIC H...

Page 104: ... Gbps 5 4 7 2 4 Intel NIC 10 Gbps 5 4 7 2 4 Broadcom NIC 10 Gbps 6 3 2 Intel NIC 10 Gbps 6 3 2 Mellanox NIC HDR100 VPI 7 2 2 Mellanox NIC HDR100 VPI 6 3 2 Mellanox NIC HDR VPI 7 2 2 Mellanox NIC HDR VPI 6 3 2 Mellanox OCP 25 Gbps Integrated slot 1 Broadcom OCP 25 Gbps Integrated slot 1 Intel OCP 25 Gbps Integrated slot 1 Broadcom OCP 10 Gbps Integrated slot 1 Intel OCP 10 Gb ps Integrated slot 1 I...

Page 105: ...HDR VPI 7 2 2 Mellanox NIC HDR VPI 3 1 Mellanox OCP 25 Gbps Integrated slot 1 Broadcom OCP 25 Gbps Integrated slot 1 Intel OCP 25 Gbps Integrated slot 1 Broadcom OCP 10 Gbps Integrated slot 1 Intel OCP 10 Gbps Integrated slot 1 Inventec BOSS 1 5 Integrated slot 1 Table 42 Configuration 3 2 R1A R2B R3B R4A HL Card type Slot priority Maximum number of cards Inventec VGA 4 8 1 Inventec Serial 4 8 1 N...

Page 106: ...1 Intel OCP 10 Gbps Integrated slot 1 Inventec BOSS 1 5 Intergrated slot 1 Table 43 Configuration 4 1 R1C R2A R3A R4A FL Card type Slot priority Maximum number of cards Inventec VGA 4 8 1 Inventec Serial 4 8 1 NVIDIA GPU A100 7 1 NVIDIA GPU RTX A40 7 1 NVIDIA GPU T4 FH 5 1 NVIDIA GPU T4 LP 3 6 2 NVIDIA GPU M10 7 1 Foxconn FPERC 10 15 Integrated slot 2 Foxconn FPERC HBA 11 Integrated slot 2 Mellano...

Page 107: ...Card type Slot priority Maximum number of cards Inventec VGA 4 8 1 Inventec Serial 4 8 1 NVIDIA GPU T4 FH 7 1 2 5 4 NVIDIA GPU T4 LP 3 6 2 Foxconn FPERC 10 15 Integrated slot 2 Foxconn FPERC HBA 11 Integrated slot 2 Mellanox NIC 100 Gbps 5 7 2 1 4 Mellanox NIC 100 Gbps 6 3 2 Mellanox NIC 25 Gbps 5 7 2 1 4 Broadcom NIC 25 Gbps 5 7 2 1 4 Intel NIC 25 Gbps 5 7 2 1 4 Mellanox NIC 25 Gbps 6 3 2 Broadco...

Page 108: ...00 Gbps 6 3 2 Broadcom NIC 25 Gbps 7 1 Intel NIC 25 Gbps 7 1 Mellanox NIC 25 Gbps 6 3 2 Broadcom NIC 25 Gbps 6 3 2 Intel NIC 25 Gbps 6 3 2 Broadcom NIC 10 Gbps 7 1 Intel NIC 10 Gbps 7 1 Broadcom NIC 10 Gbps 6 3 2 Intel NIC 10Gbps 6 3 2 Broadcom NIC 10 Gbps 6 3 2 Mellanox NIC HDR100 VPI 6 3 2 Mellanox NIC HDR VPI 6 3 2 Mellanox OCP 25 Gbps Integrated slot 1 Broadcom OCP 25 Gbps Integrated slot 1 In...

Page 109: ...tel OCP 25 Gbps Integrated slot 1 Broadcom OCP 10 Gbps Integrated slot 1 Intel OCP 10 Gbps Integrated slot 1 Inventec BOSS 1 5 Integrated slot 1 Table 47 Configuration 7 R2A R4B with R1 and R3 paddle cards Card type Slot priority Maximum number of cards Inventec VGA 8 1 Inventec Serial 8 1 NVIDIA GPU T4 LP 3 6 2 Mellanox NIC 100 Gbps 6 3 2 Broadcom NIC 25 Gbps 7 1 Intel NIC 25 Gbps 7 1 Mellanox NI...

Page 110: ...C 25 Gbps 3 1 Broadcom NIC 10 Gbps 2 1 2 Intel NIC 10 Gbps 2 1 2 Broadcom NIC 10 Gbps 3 1 Intel NIC 10 Gbps 3 1 Mellanox NIC HDR100 VPI 3 1 Mellanox NIC HDR VPI 3 1 Mellanox OCP 25 Gbps Integrated slot 1 Broadcom OCP 25 Gbps Integrated slot 1 Intel OCP 25 Gbps Integrated slot 1 Broadcom OCP 10 Gbps Integrated slot 1 Intel OCP 10 Gbps Integrated slot 1 Inventec BOSS 1 5 Integrated slot 1 Table 49 C...

Page 111: ... shroud or remove the GPU air shroud 4 If applicable disconnect the cables from the expansion card or system board Steps 1 Loosen the captive screws on the riser 2 Press the blue release tab or blue button on the riser and holding the edges lift the expansion card riser from the riser connector on the system board NOTE The numbers on the image do not depict the exact steps The numbers are for repr...

Page 112: ...Figure 109 Removing the expansion card riser Riser 3 Figure 110 Removing the expansion card riser Riser 2 112 Installing and removing system components ...

Page 113: ... screws NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 112 Installing the Riser 1 blank Installing and removing system components 113 ...

Page 114: ...Figure 113 Installing the Riser 2 blank Figure 114 Installing the Riser 3 blank 114 Installing and removing system components ...

Page 115: ... Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty Steps 1 If installed remove the riser blanks and if required loosen the captive screws NOTE Store the riser blanks for future use Filler brackets must be installed in empty expans...

Page 116: ...Figure 116 Removing the Riser 2 blank Figure 117 Removing the Riser 1 blank 116 Installing and removing system components ...

Page 117: ...es on the expansion card riser with the guides on the system board 3 Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector 4 Tighten the captive screws on the risers and system if any Installing and removing system components 117 ...

Page 118: ...Figure 120 Installing the expansion card riser Riser 2 Figure 121 Installing the expansion card riser Riser 1 118 Installing and removing system components ...

Page 119: ...1 If required re connect the cables to the expansion card 2 Install the air shroud or install the GPU air shroud 3 Follow the procedure listed in After working inside your system 4 Install any device drivers required for the card as described in the documentation for the card Installing and removing system components 119 ...

Page 120: ...tate the expansion card retention latch lock to open 2 Pull the card holder before removing the card from the riser 3 Hold the expansion card by the edges and pull the card from the riser NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 124 Removing expansion card from the expansion card riser 4 If the expansion card is not going to ...

Page 121: ...CAUTION Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty Steps 1 Pull and lift up the expansion card retention latch lock to open 2 If installed remove the filler bracket NOTE Store the filler bracket for future use Filler bracke...

Page 122: ...ansion card connector until seated 5 Close the expansion card retention latch 6 Push the card holder to hold the card in the riser NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 127 Installing an expansion card into the expansion card riser 122 Installing and removing system components ...

Page 123: ...d top cover 4 If installed remove the GPU air shroud filler 5 If applicable disconnect the cables from the expansion card or system board NOTE Full length risers are supported only in Riser 1 and Riser 4 slot Steps 1 To remove full length expansion card riser a Loosen the captive screws on the riser b Disconnect the GPU power cable from the system board c Press the blue release tab and holding the...

Page 124: ...s NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 130 Installing the Riser 1 blank 124 Installing and removing system components ...

Page 125: ...o the expansion card risers 5 If installing full length expansion card riser for the first time remove the air shroud and replace it with the GPU air shroud Steps 1 If installed remove the riser blanks by loosening the captive screws NOTE Store the Riser blanks for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certifica...

Page 126: ...the expansion card riser with the guides on the system board c Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector d Tighten the captive screws on the risers and system if any NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence 126 Installin...

Page 127: ... the cables to the expansion card or system board 2 If required install the GPU air shroud filler 3 Install the GPU air shroud top cover 4 Follow the procedure listed in After working inside your system 5 Install any device drivers required for the card as described in the documentation for the card Installing and removing system components 127 ...

Page 128: ...ion card holder latch on the riser c Press the tab and pull the card holder from the riser d Hold the GPU card by the edges and pull the card from the riser NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 136 Removing GPU from Riser 1 2 To remove the GPU from Riser 4 a Slide the expansion card latch on the riser b Disconnect the GPU...

Page 129: ...eral Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The filler bracket is necessary to maintain proper thermal conditions 4 Install a metal filler bracket over the empty expansion slot opening and close the expansion card latch Installing and removing system components 129 ...

Page 130: ... CAUTION Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty NOTE Consumer Grade GPUs should not be installed or used in the Enterprise Server products Steps 1 If installed remove the filler bracket NOTE Store the filler bracket for...

Page 131: ... on the GPU with the connector on the riser b Insert the GPU into the riser until firmly seated c Close the expansion card holder latch d Press the card holder latch to secure the GPU card to the riser e Connect the GPU power cable to the GPU card Installing and removing system components 131 ...

Page 132: ...nector on the riser b Insert the GPU into the riser until firmly seated c Close the expansion card holder latch d Press the card holder latch to secure the GPU card to the riser e Connect the GPU power cable to the GPU card f Close the expansion card latch on the riser 132 Installing and removing system components ...

Page 133: ... R1 and R3 paddle cards R1 and R3 paddle cards are supported on 16 x 2 5 inch NVMe direct attach configuration only Prerequisites 1 Remove the air shroud or remove the GPU air shroud 2 Remove cooling fan cage assembly NOTE Observe the cable routing before disconnecting the cables 3 Remove the paddle card cable from side wall bracket 4 Disconnect the paddle card cables from the drive backplane Step...

Page 134: ... are supported on 16 x 2 5 inch NVMe direct attach configuration only Steps 1 Holding the edges align the hole on the paddle cards with the guides on the system board 2 Lower the paddle cards into place and press until the paddle card connector is fully seated on the system board connector 134 Installing and removing system components ...

Page 135: ...dle card Next steps 1 Connect the paddle card cables to the drive backplane 2 Insert the paddle card cable into the side wall bracket 3 Install the cooling fan cage assembly 4 Install the air shroud or install the GPU air shroud Installing and removing system components 135 ...

Page 136: ...COM port is supported only in slot 4 or slot 8 of the expansion card riser Steps 1 Loosen the captive screws on the system 2 Press the blue release tab or blue button on the riser and holding the edges lift the expansion card riser from the riser connector on the system board 3 Disconnect the serial COM port cable from the rear I O board Figure 146 Disconnecting the serial COM port 4 Open the latc...

Page 137: ...lines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud or remove the GPU air shroud NOTE The serial COM port is supported only in slot 4 or slot 8 of the expansion card riser Steps 1 Open the latch on the expansion card riser and remove the filler bracket from the expansion card riser 2 Slide the serial COM port into the e...

Page 138: ... 5 Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector 6 Tighten the captive screws on the system Figure 149 Connecting the serial COM port Next steps 1 Install the air shroud or install the GPU air shroud 2 Follow the procedure listed in After working inside your system 138 Installing and remov...

Page 139: ...odule blank Removing the BOSS S2 module The procedure to remove is the BOSS S2 module with 4 x 2 5 inch rear drive module is same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Pull and lift the BOSS S2 card carrier retention latch lock to open 2 Slide the BOSS S2 card carrier out Installing ...

Page 140: ...M 2 SSD out from the BOSS S2 card carrier Figure 152 Removing the M 2 SSD 5 Disconnect the BOSS S2 power and signal cable from the system board 6 Using the Phillips 1 screwdriver remove the M3 x 0 5 x 4 5 mm screw that secures the BOSS S2 module on Riser 1 7 Slide the BOSS S2 module towards the front of the chassis and lift the module 140 Installing and removing system components ...

Page 141: ... BOSS S2 power and signal cable from the BOSS S2 module Figure 154 Removing the BOSS S2 power and signal cable from the BOSS S2 module Next steps 1 Replace the BOSS S2 module or install the BOSS module blank Installing and removing system components 141 ...

Page 142: ...nd signal cables to the connectors on the BOSS S2 module Figure 155 Connecting the BOSS S2 power and signal cables to the BOSS S2 module 2 Align the BOSS S2 module at an angle with the controller card module slot 3 Insert the BOSS S2 module and push the module horizontally towards the rear of the system until firmly seated 4 Using the Phillips 1 screwdriver secure the BOSS S2 module with the M3 x ...

Page 143: ...e BOSS S2 card carrier 8 Using the Phillips 1 screwdriver secure the M 2 SSD on the BOSS S2 card carrier with the M3 x 0 5 x 4 5 mm screw Figure 157 Installing the M 2 SSD 9 Slide the BOSS S2 card carrier into the BOSS S2 module slot 10 Close the BOSS S2 card carrier release latch to lock the carrier in place Installing and removing system components 143 ...

Page 144: ...e manufacturer s instructions See the Safety instructions that came with your system for more information 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable disconnect the power or data cables from the expansion cards 4 Remove the expansion card risers Steps 1 To remove the battery a Use a plastic scri...

Page 145: ...ps into place Figure 160 Installing the system battery Next steps 1 Install the expansion card riser 2 If applicable connect the cables to one or more expansion cards 3 Follow the procedure listed in After working inside your system 4 Confirm that the battery is operating properly by performing the following steps a Enter the System Setup while booting by pressing F2 Installing and removing system...

Page 146: ...king inside your system 3 Remove the expansion card risers NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Disconnect the intrusion switch cable from the connector on the rear I O board 2 Using a Phillips 1 screwdriver loosen the screw on the intrusio...

Page 147: ...s on the intrusion switch module with the standoffs on the system 2 Slide the intrusion switch module into the slot in the system until firmly seated 3 Using a Phillips 1 screwdriver tighten the screw on the intrusion switch module 4 Connect the intrusion switch cable to the connector on the rear I O board Figure 162 Installing the intrusion switch module Next steps 1 Install the expansion card ri...

Page 148: ...rd 2 Push the OCP card towards the rear end of the system to disconnect from the connector on the system board 3 Slide the OCP card out of the slot on the system Figure 163 Removing the OCP card 4 If the OCP card is not going to be replaced install a filler bracket Figure 164 Installation of filler bracket 148 Installing and removing system components ...

Page 149: ...age caused by unauthorized and invalidated hardware installation will null and void the system warranty Steps 1 If installed remove the filler bracket Figure 165 Removal of filler bracket 2 Open the blue latch on the system board 3 Slide the OCP card into the slot in the system 4 Push until the OCP card is connected to the connector on the system board 5 Close the blue latch to lock the OCP card t...

Page 150: ... active PSU supports 100 percent of the system load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than having one PSU in the sleep state the active PSU can also activate the sleeping PSU Th...

Page 151: ...ion On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in the Safety instructions 2 Disconnect the power cable from the power outlet and from the PSU you intend to remove 3 Remove the cable from the strap on the PSU handle 4 Unlatch and lift or remove the optional cable management accessory if it interferes with...

Page 152: ...ed in the Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label 3 Remove the PSU blank Steps Slide the PSU into the PSU bay until the release latch snaps into place 152 Installing and removing system components ...

Page 153: ...cy may not occur until discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE Ensure that your operating system supports the version of the TPM module being installed Ensure that you download and install the latest BIOS firmware on your system Ensure that the BIOS i...

Page 154: ... 2 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place 4 Replace the screw that secures the TPM to the system board Figure 170 Installing the TPM Initializing TPM for users Steps 1 Initialize the TPM For more information see Initializing the TPM for 2 0 users 2 The TPM Status changes t...

Page 155: ...ents a Air shroud b Cooling fan cage assembly c Side wall bracket d Processor and heat sink module or Liquid cooling module e Memory modules f R1 and R3 paddle cards if instlaled g BOSS S2 module h Expansion card risers i GPU air shroud if installed j IDSDM module if installed k Internal USB card if installed l OCP card if installed m Serial COM port if installed n VGA port if installed o Power su...

Page 156: ...m 3 If you are replacing the system board remove all the components that are listed in the removing the system board section Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system bo...

Page 157: ... the system are routed along the chassis wall and secured using the cable securing bracket 3 Ensure that you perform the following steps a Use the Easy Restore feature to restore the Service Tag See the Restoring the system by using the Easy Restore feature section b If the service tag is not backed up in the backup flash device enter the system service tag manually See the Manually update the Ser...

Page 158: ...ing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system service tag use the System Setup menu to enter the service tag Steps 1 Power on the system 2 To enter the System Setup press F2 3 Click Service Tag Settings 4 Enter the service tag NOTE You can enter the service tag only when the Service Tag field...

Page 159: ...steps 1 Replace the LOM card and rear I O board Installing the LOM card and rear I O board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the system board Installing and removing system components 159 ...

Page 160: ...card or rear I O board until firmly seated on the system board connector 3 Using a Phillips 2 screwdriver secure the LOM card or rear I O board to the system board with screws Figure 175 Installing the LOM card and rear I O board Figure 176 Installing the liquid cooling rear I O board Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system 160 Instal...

Page 161: ...screws that secures the right control panel and cable cover to the system 2 Remove the cable cover away the system 3 Disconnect the right control panel cable and the VGA cable from the connectors on the system board 4 Holding the cable slide the right control panel out of the system NOTE Observe the routing of the cable as you remove the right control panel from the system NOTE The numbers on the ...

Page 162: ...e slot on the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Connect the right control panel cable and VGA cable to the connectors on the system board 5 Using the Phillips 1 screwdriver tighten the screws that secures the right control panel and the cable cover to the system NOTE The numbers on the image do not depict the exact steps The numbers are for r...

Page 163: ... the screws that secures the left control panel and the cable cover to the system 2 Remove the cable cover away the system 3 Disconnect the control panel cable from the connector on the system board 4 Holding the cable slide the left control panel out of the system NOTE Observe the routing of the cable as you remove the right control panel from the system NOTE The numbers on the image do not depic...

Page 164: ...n the slot on the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Connect the left control panel cable to the connector on the system board 5 Using the Phillips 1 screwdriver tighten the screws to secures the left control panel and the cable cover to the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation o...

Page 165: ...y module Network cards Standard PCIe adapter LP FH See Installing the LOM card and rear I O board Network cards OCP See Installing the OCP card Power cords N A Power supplies See Installing a power supply unit Quick sync N A TPM See Upgrading the Trusted Platform Module Processor enablement thermal kits See Installing the processor Cables N A Fans See Installing a fan Heat sink See Installing a pr...

Page 166: ...ocessor 1 and processor 2 2 Cables Power cable 2x 6 2 pin power cables 2 x 8 pin power cables Power cable 2x 6 2 pin power cables 2 x 8 pin power cables Foam Mylar foam 1 Mylar foam 1 FL Full Length HL Half Length HPR High Performance SLVR Silver NOTE The Riser R3B is shipped with the GPU FL kit however riser R3B does not support GPU NOTE The configuration 3 1 supports GPU only on slots 2 and 7 Ta...

Page 167: ...emove the heat sink and install the required t type heat sink NOTE All GPU cards require t type heat sink and GPU shroud irrespective of the length 3 Remove the air shroud and install the GPU air shroud 4 Remove the GPU air shroud top cover NOTE The GPU air shroud top cover is part of the GPU air shroud 5 Remove the GPU air shroud filler 6 Install the GPU NOTE See expansion card installation guide...

Page 168: ... the GPU air shroud filler 10 Install the GPU air shroud top cover 11 Install the foam on the system cover To install the foam a Place the system cover with the System Information Lable SIL side facing up b For easier handling peel off a small section of the adhesive cover and align the foam with the system cover c Remove rest of the adhesive cover and install foam on the system cover d Press alon...

Page 169: ...t the passwords To install components and cables correctly you must know the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 182 System board jumpers and connectors Table 55 System board jumpers and connectors Item Connector Description 1 LFT_CP Left control panel connector 2 BAT_SIG NVDIMM bat...

Page 170: ...nnector 7 18 SIG_PWR_4 Power connector 4 use for GPU only 19 IO_RISER1 CPU1 Riser 1 20 SIG_PWR_0 Power connector 0 use for GPU only Rear BP 21 PSU 1 Power supply unit 1 22 SL6_PCH_PA4 PCIe connector 6 23 FRONT_VIDEO Front VGA 24 BOSS_PWR BOSS card power 25 RGT_CP Right control panel connector 26 2U FAN6 Fan 6 27 SIG_PWR_2 Power connector 2 use for BP only 28 A11 A3 A15 A7 A9 A1 A13 A5 DIMM for CPU...

Page 171: ...starting correctly and you might have potential loss of data Disabling a forgotten password The software security features of the system include a system password and a setup password The password jumper enables or disables password features and clears any password s currently in use Prerequisites NOTE Many repairs may only be done by a certified service technician You should only perform troubles...

Page 172: ...ystem and all the attached peripherals 6 Power off the system 7 Remove the system cover 8 Move the jumper on the system board from pins 4 and 6 to pins 2 and 4 9 Reinstall the system cover 10 Reconnect the system to the electrical outlet and power on the system and all the attached peripherals 11 Assign a new system and or setup password 172 Jumpers and connectors ...

Page 173: ...or The indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber i...

Page 174: ...tion about the supported PCIe cards see the Expansion card installation guidelines section System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system Figure 184 System health and system ID indicator Table 58 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indica...

Page 175: ...abled by iDRAC If the problem persists see the Getting help section https www dell com poweredgemanuals or Dell OpenManage Server Administrator User s Guide at https www dell com openmanagemanuals Solid amber Indicates that the system is in fail safe mode Restart the system If the problem persists see the Getting help section Blinking amber Indicates that the iDRAC Quick Sync 2 hardware is not res...

Page 176: ... help The LCD backlight remains off if LCD messaging is powered off using the iDRAC utility the LCD panel or other tools Figure 185 LCD panel features Table 61 LCD panel features Item Button or display Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During message scroll...

Page 177: ... Up Error Code type the error code and then click Look it up Set home Select the default information to be displayed on the Home screen See View menu section for the options and option items that can be set as the default on the Home screen View menu NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Table 63 View menu Option Descriptio...

Page 178: ...green Indicates that the NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off Indicates that the NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is amber and activity indicator is off Indicates that the NIC is connected to a...

Page 179: ... from a high output configuration to a low output configuration or vice versa you must power off the system CAUTION AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs which support only 240 V When two identical PSUs receive different input voltages they can output different wattages and trigger a mismatch Table 66 DC PSU status indicator codes Power indicator c...

Page 180: ...s indicator behavior is managed by Storage Spaces Direct Not all drive status indicators may be used Table 67 Drive indicator codes Drive status indicator code Condition Blinks green twice per second Indicates that the drive is being identified or preparing for removal Off Indicates that the drive is ready for removal NOTE The drive status indicator remains off until all drives are initialized aft...

Page 181: ...Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1 When the system is booting press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Running the Embedded System Diagnostics from Boot Manag...

Page 182: ... controls continued Menu Description Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 182 System diagnostics and indicator codes ...

Page 183: ... support home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Search The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segm...

Page 184: ...hnical support for your Dell EMC server storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist...

Page 185: ... Getting Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM i...

Page 186: ... Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC Software RAID controllers or BOSS card and deploying the cards see the Storage controller documentation www dell com storagecontrollermanuals Understanding event and error messages For information about the event and error messages generated by the system f...

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