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System diagnostics and indicator codes

The diagnostic indicators on the system front panel display system status during system startup.

Topics:

•

System health and system ID indicator codes

•

iDRAC Direct LED indicator codes

•

NIC indicator codes

•

Non-redundant cabled power supply unit indicator codes

•

Power supply unit indicator codes

•

Drive indicator codes

•

PowerEdge T340 system diagnostics

System health and system ID indicator codes

The system health and system ID indicator is located on the front panel of your system.

Figure 88. System health and system ID indicator

Table 32. System health and system ID indicator codes

System health and system ID

indicator code

Condition

Solid blue

Indicates that the system is turned on, system is healthy, and system ID mode is not active.
Press the system health and system ID button to switch to system ID mode.

Blinking blue

Indicates that the system ID mode is active. Press the system health and system ID button to
switch to system health mode.

Solid amber

Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help
section.

Blinking amber

Indicates that the system is experiencing a fault. Check the System Event Log for specific
error messages. For information about the event and error messages generated by the
system firmware and agents that monitor system components, see the Error Code Lookup
page at

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 33. iDRAC Direct LED indicator codes

iDRAC Direct LED

indicator code

Condition

Solid green for two seconds Indicates that the laptop or tablet is connected.

Flashing green (on for two
seconds and off for two
seconds)

Indicates that the laptop or tablet connected is recognized.

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System diagnostics and indicator codes

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Summary of Contents for E60S

Page 1: ...Dell EMC PowerEdge T340 Installation and Service Manual Regulatory Model E60S Regulatory Type E60S001 June 2020 Rev A06 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...9 4 PowerEdge T340 Pre operating system management applications 20 Options to manage the pre operating system applications 20 System Setup 20 Viewing System Setup 20 System Setup details 21 System BIOS 21 iDRAC Settings utility 37 Device Settings 37 Dell Lifecycle Controller 37 Embedded system management 37 Boot Manager 38 Viewing Boot Manager 38 Boot Manager main menu 38 One shot UEFI boot menu 3...

Page 4: ...ch drive adapter from a 3 5 inch drive carrier 59 Installing a 3 5 inch adapter into a 3 5 inch drive carrier 60 Optical drive and tape drives 61 Removing the optical or tape drive blank 61 Installing the optical or tape drive blank 62 Removing the optical drive 62 Installing the optical drive 63 Removing the tape drive 64 Installing the tape drive 65 Drive backplane 66 Drive backplane details 66 ...

Page 5: ...edundant AC power supply unit 92 Removing a cabled power supply unit 93 Installing a cabled power supply unit 94 Power interposer board 95 Removing the power interposer board 95 Installing the power interposer board 96 System battery 97 Replacing the system battery 97 System board 98 Removing the system board 98 Installing the system board 100 Trusted Platform Module 102 Upgrading the Trusted Plat...

Page 6: ...ard operating temperature 115 Expanded operating temperature 115 Particulate and gaseous contamination specifications 116 8 System diagnostics and indicator codes 117 System health and system ID indicator codes 117 iDRAC Direct LED indicator codes 117 NIC indicator codes 118 Non redundant cabled power supply unit indicator codes 118 Power supply unit indicator codes 119 Drive indicator codes 120 P...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ...o eight 3 5 inch or four 3 5 inch SAS SATA drives or SSDs For more information see the Technical specifications section NOTE All instances of SAS SATA drives and SSDs are referred to as drives in this document unless specified otherwise Topics Front view of the system Rear view of the system Inside the system Locating the information tag of your system System information label 2 8 Dell EMC PowerEd...

Page 9: ... Front view of 8 x 3 5 inch drive system 1 Power button 2 Information tag 3 System health and system ID indicator 4 USB 3 0 port 5 iDRAC direct micro USB port 6 Optical drive optional 7 Drive 8 Dell EMC PowerEdge T340 system overview 9 ...

Page 10: ...tag 3 System health and system ID indicator 4 USB 3 0 port 5 iDRAC direct micro USB port 6 Optical drive optional 7 Drive 4 8 Four slot drive blank For more information about the ports see the Ports and connectors specifications section 10 Dell EMC PowerEdge T340 system overview ...

Page 11: ...1 Power supply unit PSU 1 2 Power supply unit PSU 2 3 USB 2 0 port 4 4 System Identification button 5 USB 3 0 port 2 6 iDRAC dedicated NIC port 7 VGA port 8 Serial port 9 NIC port Gb1 10 NIC port Gb2 11 PCIe expansion card slots 4 Dell EMC PowerEdge T340 system overview 11 ...

Page 12: ...port 6 VGA port 7 Serial port 8 NIC port Gb1 9 NIC port Gb2 10 PCIe expansion card slots 4 NOTE For more information about the ports and connectors see the Ports and connectors specifications section Inside the system NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 12 Dell EMC PowerEdge T340 system overview ...

Page 13: ... Intrusion switch 6 Air shroud 7 Drive backplane Figure 6 Inside the system with redundant power supply unit PSU 1 Optical drive or tape drive 2 Power interposer board 3 PCIe Expansion card latch 4 4 PCIe Expansion card slots 4 5 Intrusion switch 6 Fan 7 Memory module socket 4 8 Processor and heat sink 9 System board 10 Drive backplane Dell EMC PowerEdge T340 system overview 13 ...

Page 14: ...Service Tag MEST label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel Figure 7 Locating Service Tag of your system 1 Information tag top view 2 Information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label 5 Service Tag Express Service Code QRL label System information label...

Page 15: ...Figure 9 Electrical overview Figure 10 Icon legend Figure 11 DVD and BOSS installation Figure 12 CPU installation Dell EMC PowerEdge T340 system overview 15 ...

Page 16: ...Figure 13 Heat sink installation Figure 14 Internal cooling fan installation Figure 15 Memory population Figure 16 Quick resource locator 16 Dell EMC PowerEdge T340 system overview ...

Page 17: ...stem and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the time of purchase This option is set to DHCP by Default You can set up the IP address by using one of the following interfaces Interfaces Document Section iDRAC Settings utility Dell Integrated Dell Remote Access Controller User s Guide at...

Page 18: ... idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions Installation and How to videos for supported operating systems on PowerEdge systems Supported Operating Systems for Dell EMC PowerEdge systems Methods to download ...

Page 19: ...n the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and navigate to your product 3 Click Drivers Downloads The drivers that are applicable to your system are displayed 4 Do...

Page 20: ...igure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing Sy...

Page 21: ...fore you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details About this task The System BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the system such as the system model name BIOS version and Service Tag...

Page 22: ...ing message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click System Information System Information details About this task The System Information screen details are explained as follows Option Des...

Page 23: ...etails About this task The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory installed in the system System Memory Speed Specifies the system memory speed System Memory Voltage Specifies the system memory voltage Video Memory Specifies the amount of video memory Syste...

Page 24: ...tion is set to Enabled by default Adjacent Cache Line Prefetch Optimizes the system for applications that need high utilization of sequential memory access This option is set to Enabled by default You can disable this option for applications that need high utilization of random memory access Hardware Prefetcher Enables or disables the hardware prefetcher This option is set to Enabled by default Lo...

Page 25: ...ils About this task The SATA Settings screen details are explained as follows Option Description Embedded SATA Enables the embedded SATA option to be set to Off AHCI or RAID modes This option is set to AHCI Mode by default Security Freeze Lock Sends Security Freeze Lock command to the embedded SATA drives during POST This option is applicable only for AHCI Mode This option is set to Enabled by def...

Page 26: ...tching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems This option is set to UEFI by default NOTE Setting this field to UEFI disables the BIOS Boot Settings menu Boot Sequence Retry Ena...

Page 27: ...Main Menu screen click System BIOS 4 On the System BIOS screen click Network Settings Network Settings screen details The Network Settings screen details are explained as follows About this task Option Description PXE Device n n 1 to 4 Enables or disables the device When enabled a UEFI PXE boot option is created for the device PXE Device n Settings n 1 to 4 Enables you to control the configuration...

Page 28: ...se still function in certain USB ports during the boot process depending on the selection After the boot process is complete the USB ports will be enabled or disabled as per the setting NOTE Selecting Only Back Ports On and All Ports Off disables the USB management port and also restricts access to the iDRAC features Internal USB Port Enables or disables the internal USB port This option is set to...

Page 29: ...hdog timer aids in the recovery of your operating system When this option is set to Enabled the operating system initializes the timer When this option is set to Disabled the default the timer does not have any effect on the system Memory Mapped I O above 4 GB Enables or disables the support for the PCIe devices that need large amounts of memory Enable this option only for 64 bit operating systems...

Page 30: ...lt setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1 Serial Device 2 or the Remote Access Device by using this option This option is set to Serial Device 1 by default NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and ...

Page 31: ... minimum performance state when it is idle This option is set to Enabled by default C States Enables or disables the processor to operate in all available power states This option is set to Enabled by default Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x This option is set to 1x by default Uncore Frequency Enables you to select the Processor Uncore Frequency option Dynamic mo...

Page 32: ...bles you to control the reporting mode of the TPM The TPM Security option is set to Off by default You can only modify the TPM Status and TPM Activation fields if the TPM Status field is set to either On with Pre boot Measurements or On without Pre boot Measurements TPM Information Changes the operational state of the TPM This option is set to No Change by default TPM Status Specifies the TPM stat...

Page 33: ... to be set to Enabled to avoid updating errors Secure Boot Enables Secure Boot where the BIOS authenticates each pre boot image by using the certificates in the Secure Boot Policy Secure Boot is set to Disabled by default Secure Boot Policy When Secure Boot policy is set to Standard the BIOS uses the system manufacturer s key and certificates to authenticate pre boot images When Secure Boot policy...

Page 34: ...space A message prompts you to reenter the system password 5 Reenter the system password and click OK 6 In the Setup Password field type your setup password and press Enter or Tab A message prompts you to reenter the setup password 7 Reenter the setup password and click OK 8 Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes NOTE Password protec...

Page 35: ...ion Operating with setup password enabled If Setup Password is set to Enabled type the correct setup password before modifying the system setup options If you do not type the correct password in three attempts the system displays the following message Invalid Password Number of unsuccessful password attempts x System Halted Must power down Password Invalid Number of unsuccessful password attempts ...

Page 36: ...list and OS This option is set to Visible by default NOTE BIOS will disable the device in hardware so it cannot be accessed by the OS Redundant OS Boot NOTE This option is disabled if Redundant OS Location is set to None or if Redundant OS State is set to Hidden When set to Enabled BIOS boots to the device specified in Redundant OS Location When set to Disabled BIOS preserves the current boot list...

Page 37: ...Request Enables or disables the Power Cycle Request This option is set to None by default iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI You can enable or disable various iDRAC parameters by using the iDRAC settings utility NOTE Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise Licen...

Page 38: ...tem attempts to boot to devices starting with the first item in the boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Life...

Page 39: ... boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup It does not pull any menu or allows managing of network devices PowerEdge T340 Pre operating system management applications 39 ...

Page 40: ...e shipped with your product CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank NOTE It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system Before working inside your system Prerequisites Follow the safety guidelines listed in Safety instruction...

Page 41: ... safety guidelines listed in Safety instructions 2 Keep the bezel key handy Steps 1 Unlock the bezel 2 Press the blue release latch at the top of the bezel to release the bezel from the system 3 Unhook the bezel tabs from the slots at the bottom and lift the bezel Figure 17 Removing the front bezel Next steps 1 Replace the front bezel Installing the front bezel Prerequisites 1 Follow the safety gu...

Page 42: ...ing the system feet Prerequisites NOTE It is recommended that you remove the system feet only when you are replacing the system feet with the wheel assembly 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface 3 Rotate the system feet inward Steps 1 Using the Phillips 2 screwdriver remove the screw that secures the foot to the base of...

Page 43: ...d cause injury to the user or damage to the system 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface Steps 1 Align the three tabs on the system foot with the three slots on the base of the system 2 Using the Phillips 2 screwdriver secure the screw that secures the foot to the base of the system 3 Repeat the above steps to install t...

Page 44: ...ystem on its side on a flat stable surface Steps 1 Using the Phillips 2 screwdriver loosen the captive screw that secures the front wheel unit to the base of the system 2 Push the front wheel unit toward the rear of the system to release the retention hooks and pull out the front wheel unit 3 Loosen the screw that secures the back wheel unit to the base of the system 4 Push the rear wheel unit tow...

Page 45: ...th the two slots on the base of the system and insert the hooks into the slots 2 Push the rear wheel unit toward the back of the system and using a Phillips 2 screwdriver secure the unit in place using a single screw 3 Align the two retention hooks on the front wheel unit with the two slots on the base of the system and insert the hooks into the slots 4 Push the front wheel unit toward the front o...

Page 46: ...r off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Place the system on a flat stable surface 5 Remove the front bezel Steps 1 Use a 1 4 inch flat head or a Phillips 2 screwdriver to turn the cover release latch counterclockwise to the unlock position 2 Press the cover release latch and remove the system cover 46 Install...

Page 47: ... peripherals 5 Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the slots on the system 2 Press the cover release latch and push the cover toward the system until the latch locks into place 3 Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the cover release la...

Page 48: ... shroud Removing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the system cover Steps Holding the blue touch points lift the ai...

Page 49: ...Follow the procedure listed in Before working inside your system 3 If applicable route the cables inside the system along the system wall and secure the cables by using the cable securing bracket Steps 1 Align the tabs on the air shroud with the slots on the system 2 Lower the air shroud into the system until it is firmly seated Installing and removing system components 49 ...

Page 50: ...low the procedure listed in Before working inside your system 3 Keep the plastic scribe ready Steps 1 Disconnect the intrusion switch cable connector from the system board NOTE Observe the routing of the cable as you remove it from the system Route the cable properly when you replace it to prevent the cable from being pinched or crimped 2 Using the plastic scribe slide the intrusion switch out of ...

Page 51: ...s listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align and slide the intrusion switch into the slot in the system 2 Connect the intrusion switch cable connector to the intrusion switch connector on the system board Figure 27 Installing the intrusion switch Installing and removing system components 51 ...

Page 52: ...rEdge servers is not supported Steps Press the release tab and slide the drive blank out Figure 28 Removing a drive blank NOTE The procedure to remove a 2 5 inch or a 3 5 inch drive blank is the same Next steps 1 Replace the drive or a drive blank Installing a drive blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure in Before working inside your...

Page 53: ...r removal For more information see the storage controller documentation CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION To prevent data loss ensure that your operating system supports drive installation See t...

Page 54: ... the carrier into the slot CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank or contains data that you wish to overwri...

Page 55: ...sites 1 Follow the safety guidelines listed in Safety instructions CAUTION Mixing drive carriers from previous generations of PowerEdge servers is not supported 2 Follow the procedure listed in Before working inside your system 3 Remove the front bezel 4 Remove the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out ...

Page 56: ...supported Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When aligned correctly the back of the drive is flush with the back of the drive carrier 3 Using a Phillips 1 screwdriver replace the screws to secure the drive to the drive carrier NOTE When in...

Page 57: ...in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove 3 5 inch drive adapter from the 3 5 inch drive carrier NOTE A 2 5 inch hot swappable drive is installed in a 3 5 inch drive adapter which is then installed in the 3 5 inch hot swappable drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the side of the 3 5 inch drive adapter ...

Page 58: ...drive into the 3 5 inch drive adapter Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 1 screwdriver install the screws to secure the drive to the 3 5 inch drive adapter 58 Installing and removing system components ...

Page 59: ...g a 3 5 inch drive adapter from a 3 5 inch drive carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the 3 5 inch drive carrier from the system Steps 1 Remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the drive carrier Installing and removing syst...

Page 60: ...guidelines listed in Safety instructions Steps 1 Insert the 3 5 inch drive adapter into the drive carrier with the connector end of the drive toward the back of the drive carrier 2 Align the screw holes on the drive with the holes on the drive carrier 3 Install the screws to secure the drive to the drive carrier Figure 37 Installing a 3 5 inch drive adapter into the 3 5 inch drive carrier 60 Insta...

Page 61: ...g inside your system 3 Remove the front bezel Steps 1 Slide the release latch downwards to remove the drive blank 2 Push the drive blank to slide it out of the drive bay Figure 38 Removing the optical drive or tape drive blank NOTE Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system a...

Page 62: ...y guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the front bezel Steps 1 Disconnect the power and data cable connectors from the connectors on the optical drive NOTE Observe the routing of the power and data cable inside the chassis as you remove them from the system board and the drive You must route these cables properly when ...

Page 63: ...that you follow the procedure listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the front bezel 4 If applicable remove the optical drive blank NOTE The procedure to remove the optical drive blank and the optical drive is similar Steps 1 Align the slide the optical drive into the slot until the latch clicks into place 2 Connect the power and d...

Page 64: ... chassis as you remove them from the system board and the drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 Using the Phillips 2 screwdriver remove the screw that secures the tape drive 3 Push the release latch to release the drive 4 Slide the drive out of the drive bay 5 If you are not immediately replacing the tape drive install the ...

Page 65: ...move the tape drive blank NOTE The procedure to remove the tape drive blank and the tape drive is similar Steps 1 Align and slide the tape drive into the tape drive bay until it clicks into place 2 Using the Phillips 2 screwdriver secure the tape drive to the drive bay 3 Connect the power and data cable connectors to the connectors on the tape drive 4 Connect the power and data cable connectors to...

Page 66: ... backplane details Your system supports the following backplane configuration x8 SAS SATA backplane for 3 5 inch drives NOTE The x8 backplane also supports up to eight 2 5 inch SAS SATA or SSD hot swappable drives that can be installed in 3 5 inch drive adapters which can be installed in the 3 5 inch drive carriers 66 Installing and removing system components ...

Page 67: ... in the same location 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the front bezel 4 Remove all the drives CAUTION To prevent damage to the drives and backplane remove the drives from the system before removing the backplane 5 Remove the air shroud Steps 1 Disconnect the data signal and power cables from th...

Page 68: ...ctions 2 Follow the procedure listed in Before working inside your system 3 Remove the front bezel 4 Remove the air shroud 5 Remove all the drives Steps 1 Align the slots on the backplane with the hooks on the system 2 Lower the drive backplane into the system until the release pin locks in place securing the drive backplane to the system 3 Connect the data signal and power cables to the backplane...

Page 69: ...tall the air shroud 2 Install the drives 3 Install the front bezel 4 Follow the procedure listed in After working inside your system Backplane cable routing Figure 47 Cable routing 8 x 3 5 inch SATA drive backplane Installing and removing system components 69 ...

Page 70: ...dure listed in Before working inside your system CAUTION To prevent damage to the drives and backplane you must remove the drives from the system before removing the backplane CAUTION Note the slot number of each drive and temporarily label the slots before removing the drives so that you can replace them in the same locations 3 Remove the air shroud 4 Remove all the drives 5 Remove the drive back...

Page 71: ...idelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the drive slots numbered from four to seven 2 Insert the four slot drive blank into the drive slot and push it until the release tabs click into place Figure 50 Installing a four slot drive blank Installing and removing system components 71 ...

Page 72: ...olds the instructions that are executed by the processor Your system contains 4 memory sockets Two memory channels are allocated to the processor Memory channels are organized as follows Figure 51 System memory view Table 5 Memory channels Processor Channel 0 Channel 1 Processor 1 Slots A1 A3 Slots A2 A4 The following table shows the memory populations and operating frequencies for the supported c...

Page 73: ...he 64 bit mode and provide optimized memory performance Table 7 Memory population rules Processor Configuration Memory population Memory population information Single processor Optimizer Independent channel population order 1 2 3 4 Odd amount of DIMMs per processor allowed Populate all the sockets with white release tabs first followed by the black release tabs When mixing memory modules with diff...

Page 74: ... safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Install the air shroud Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the edges ensuring not to touch the middle of the memory module or metallic contacts CAUTION To prevent damage to the memory module or the memory module socket durin...

Page 75: ...s may not be installed properly Ensure that the memory module is firmly seated in the memory module socket Run the system memory test in system diagnostics Cooling fan Removing the internal cooling fan Prerequisites CAUTION Never operate your system cover with the internal fan removed The system can overheat and result in shutdown of the system and loss of data CAUTION Do not operate the system wi...

Page 76: ...fety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud Steps 1 Align the four tabs on the fan with the four slots on the system wall 2 Press and slide the fan into the slots until the release tab locks into place 3 Connect the fan power cable connector to the connector on the system board 76 Installing and removing s...

Page 77: ...dth x 57 15 mm length x 7 9 mm height 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 Locate the USB port or USB memory key on the system board To locate the USB port see the System board jumpers and connectors section 2 If installed remove the USB memory key from the USB port 3 ...

Page 78: ...ontroller Hub Full Height Half Length x1 Slot 4 Gen3 Platform Controller Hub Full Height Half Length x4 link in x8 slot Table 9 Expansion card installation order Card Priority Category Card Type Form Factor Slot Priority Maximum Allowed 1 Internal Adapter PowerEdge RAID Controller PERC H730P Full Height 1 2 1 2 Internal Adapter PowerEdge RAID Controller PERC H330 Full Height 1 2 1 4 Internal Adapt...

Page 79: ...nd the system 4 Install the filler bracket by performing the following steps a Align the expansion card filler bracket with the slot on the system b Push the expansion card filler bracket downwards until firmly seated c Close the blue expansion card retention latch by pushing the latch up until the latch snaps into place NOTE Filler brackets must be installed in empty expansion card slots to maint...

Page 80: ...ller brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 3 Holding the card by its edges align the card with the expansion card connector on the system board 4 Insert the card firmly into the expansion card connector until the card is firml...

Page 81: ...uisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card NOTE The procedure to remove the BOSS card is similar to removing an expansion card Steps 1 Using the Phillips 1 screwdriver remove the screws securing the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to ...

Page 82: ...our system 3 Remove the air shroud 4 Remove the BOSS card NOTE The procedure to remove the BOSS card is similar to the removing an expansion card Steps 1 Align the M 2 SSD module at an angle with the BOSS card connector 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card with the screw 82 Ins...

Page 83: ...g the optional IDSDM or vFlash card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 If you are replacing the IDSDM vFlash card remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the correspond...

Page 84: ...he MicroSD cards NOTE Reinstall the MicroSD cards into the same slots that are based on the labels you had marked on the cards during removal 2 Install the air shroud 3 Follow the procedure that is listed in After working inside your system Removing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working in...

Page 85: ...with your system ensure that the Internal SD Card Port is enabled in System Setup NOTE If reinstalling ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locat...

Page 86: ...to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud Steps 1 Using a Phillips 2 screwdriver loosen the screws on the heat sink in the order below a Loosen the first screw three turns b Loosen the second screw completely c Return to the first screw and loosen it completely 2...

Page 87: ...e system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the heat sink Steps 1 Release the socket lever by pushing the lever down and out from under the tab on the processor shield 2 Lift the lever until the processor ...

Page 88: ... in Safety instructions Steps 1 Align the pin1 indicator of the processor with the triangle on the system board CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket 2 Place the processor in the socket 3 Close the processor shield by sliding it under the retention screw on the system board 4 Lower the lever and push it under the...

Page 89: ...g too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for one time use only Dispose of the syringe after you use it 3 Align the screws on the heat sink with the standoffs on the system board CAUTION When installing the heat sink ensure that the airflow arrow is pointed towards the rear of the ...

Page 90: ...essor operates correctly Power supply unit NOTE For more information see the Technical specifications section Removing the power supply unit blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions Steps Remove the PSU blank in the bay by pulling the blank outward CAUTION To ensure proper system cooling the PSU blank must be installed in the second PSU bay in a non redundan...

Page 91: ... Follow the safety guidelines listed in Safety instructions NOTE Install the power supply unit PSU blank only in the second PSU bay 2 Remove the PSU Steps Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place Figure 71 Installing the power supply unit blank Installing and removing system components 91 ...

Page 92: ...handle Figure 72 Removing a redundant power supply unit Next steps Install the PSU or PSU blank Installing a redundant AC power supply unit Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on ...

Page 93: ...s The PSU redundancy may not occur until discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly Removing a cabled power supply unit Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect all the power cables of the PSU from the system board ...

Page 94: ...uidelines listed in Safety instructions 2 Unpack the replacement power supply unit PSU Steps 1 Slide the PSU into the PSU bay in the chassis until the PSU is fully seated 2 Tighten the screw to secure the PSU to the system 3 Connect all the power cables from the PSU to the system board and the drive backplane 94 Installing and removing system components ...

Page 95: ...ower supply units or PSU blank from the system before removing the power interposer board PIB Steps 1 Disconnect all cables connected from the power interposer board PIB to the system board and remove the cables from the cable retention brackets NOTE Observe the routing of the cable as you remove it from the system Route the cable properly when you replace it to prevent the cable from being pinche...

Page 96: ...move the air shroud Steps 1 Align the slots on the power interposer board PIB with the hooks on the power supply unit PSU cage and slide the PIB until it snaps into place 2 Route the P3 power cable through the securing clip on the system board and connect the power cable to the drive backplane Figure 77 Installing the power interposer board Next steps 1 Install the air shroud 2 Replace the PSUs 3 ...

Page 97: ...re listed in Before working inside your system Steps 1 Locate the system battery on the system 2 To remove the battery a Push the battery toward the positive side of the battery until the battery disengages from the connector b Lift the battery away from the system Figure 78 Removing the system battery 3 To install a new system battery a Hold the battery with the sign facing the positive side of t...

Page 98: ...program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives CAUTION Do not attempt to remove the TPM plug in module from the system board Once the TPM plug in module is installed it is cryptographically bound to that...

Page 99: ...ication button while removing the system board from the system CAUTION Do not lift the system board by holding a memory module processor or other components 2 Using a Phillips 2 screwdriver remove the screws that secure the system board to the system Figure 80 Removing the screws from the system board 3 Holding the post incline the system board at an angle and lift the system board out of the syst...

Page 100: ...amage the system identification button while placing the system board into the system 2 Holding the post incline the system board and lower the system board into the system 3 Holding the system board holder push the system board toward the back of the system such that the ports on the system board align with the corresponding slots on the system 4 Using the Phillips 2 screwdriver secure the system...

Page 101: ...information see iDRAC User s Guide at www dell com poweredgemanuals Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the service tag in the backup fla...

Page 102: ...ding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM Steps 1 Locate the TPM connector on the system board 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and rotate it 90 counterclockwise to rel...

Page 103: ...tem Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Preboot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On Initializing the TPM 2 0 for...

Page 104: ...rs 3 Slide the control panel out of the system 4 To remove the information tag perform the following steps a Locate and press the tabs on the information tag b Push the information tag out of the slot to remove it from the control panel Figure 84 Removing the control panel assembly NOTE Retain the information tag to replace it in the new control panel Next steps 1 Replace the control panel assembl...

Page 105: ...n and insert the control panel into the control panel slot in the system 5 Secure the control panel to the system by using the screw 6 Connect the control panel cable and the control panel USB cable to the system board Figure 85 Installing the control panel assembly Next steps 1 Follow the procedure listed in After working inside your system Installing and removing system components 105 ...

Page 106: ...s in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password System board jumpers and connectors Figure 86 T340 system board jumpers and connectors 6 106 PowerEdge T340 jumpers ...

Page 107: ...rm Module connector 22 PWRD_EN Reset BIOS password jumper 23 IDSDM vFlash IDSDM VFlash connector 24 Coin cell battery Coin cell battery 25 CTRL_PNL Control panel System board jumper settings For information on resetting the password jumper to disable a password see the Disabling a forgotten password section Disabling forgotten password The software security features of the system include a system ...

Page 108: ...gn a new system and or setup password with the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and power on the system including any attached peripherals 6 Power off the system including any attached peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Move the jumper on the...

Page 109: ...ons Supported operating systems PSU specifications Cooling fan specifications System battery specifications Expansion card specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions Figure 87 Chassis dimensions 7 Technical specifications 109 ...

Page 110: ...cessor Number of processors supported Intel Xeon processor E 2200 product family Intel Core i3 9100 processor Intel Pentium G5420 processor Intel Celeron G4930 processor Intel Xeon processor E 2100 product family Intel Core i3 8100 processor Intel Pentium G5500 processor Intel Celeron G4900 processor One Supported operating systems The Dell EMC PowerEdge T340 supports the following operating syste...

Page 111: ...ell system battery Expansion card specifications The Dell EMC PowerEdge T340 system supports up to four PCI express PCIe Generation 3 Table 15 Expansion card slots supported on the system board PCIe slot Processor Connection PCIe slot height PCIe slot length Slot width Slot 1 Gen3 Processor Full Height Half Length x8 link in x8 slot Slot 2 Gen3 Processor Full Height Half Length x8 link in x16 slot...

Page 112: ...ves 2 5 inch hotplug drives NOTE 2 5 inch drives in 3 5 inch carriers are supported for SAS and SATA SSD drives Optical drives The Dell EMC PowerEdge T340 system supports the following optical drives Table 18 Supported optical drive type Supported drive type Supported number of drives Dedicated SATA DVD ROM drive or DVD RW drive One Tape drives The Dell EMC PowerEdge T340 system supports up to two...

Page 113: ...The Dell EMC PowerEdge T340 system supports optional Internal Dual SD module IDSDM module The module supports three microSD cards two cards for IDSDM and one card for vFlash In 14th generation of PowerEdge servers the IDSDM or vFlash module is combined into a single card module and is available in the following configurations vFlash or vFlash and IDSDM Table 20 Supported microSD card storage capac...

Page 114: ... 68 F h Table 23 Relative humidity specifications Relative humidity Specifications Storage 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be noncondensing at all times Operating 10 to 80 RH with 29 C 84 2 F maximum dew point Table 24 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all operation orientations Storage 1 88 Grms at 1...

Page 115: ...atures 35 C 40 C derate maximum allowable temperature by 1 C per 175 m 1 F per 319 ft above 950 m 3 1171 ft 1 of annual operating hours 5 C 45 C at 5 to 90 RH with 29 C dew point NOTE Outside the standard operating temperature 10 C 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures 40 C 45 C derate maximum allowable temperature b...

Page 116: ...ts only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor NOTE Air entering the data center must have MERV11 or MERV13 filtration Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles NOTE This condition applies to data center and non data center environment...

Page 117: ...button to switch to system health mode Solid amber Indicates that the system is in fail safe mode If the problem persists see the Getting help section Blinking amber Indicates that the system is experiencing a fault Check the System Event Log for specific error messages For information about the event and error messages generated by the system firmware and agents that monitor system components see...

Page 118: ...valid network at its maximum port speed and data is being sent or received Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and data is not being sent or...

Page 119: ...ator codes Condition Green A valid power source is connected to the PSU and the PSU is operational Blinking amber Indicates a problem with the PSU Not illuminated Power is not connected to the PSU Blinking green When the firmware of the PSU is being updated the PSU handle blinks green CAUTION Do not disconnect the power cord or unplug the PSU when updating firmware If firmware update is interrupte...

Page 120: ... must be of the same type and have the same maximum output power Drive indicator codes The LEDs on the drive carrier indicates the state of each drive Each drive carrier in your system has two LEDs an activity LED green and a status LED bicolor green amber The activity LED flashes whenever the drive is accessed Figure 92 Drive indicators on the drive and the mid drive tray backplane 1 Drive activi...

Page 121: ...mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ...

Page 122: ... devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 122 System diagnostics and indicator codes ...

Page 123: ...r your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Tech...

Page 124: ... following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from you...

Page 125: ...iguring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing are implemented in iDRAC see the R...

Page 126: ... see the Dell EMC SupportAssist Enterprise User s Guide www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PER...

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