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  Service Manual

 

10 

 

6.

 

Trouble Shooting Instructions 

Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with 

your monitor, or with your computer and video card. 

 

 

 

To run the built-in diagnostics: 

1.

 

Ensure that the screen is clean (no dust particles on the surface of the screen). 

2.

 

Press and hold 

Button 4 

for about 4 seconds and wait for a pop up menu. 

3.

 

Use 

Button 1 

or 

to select the

  and press 

  to confirm. A gray test pattern appears at the beginning of the diagnostic program. 

4.

 

Carefully inspect the screen for abnormalities. 

5.

 

Press 

Button 1 

to change the test patterns. 

6.

 

Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white and text screens. 

7.

 

When in White color test screen, check for white color uniformity and if there white color appears greenish/reddish, etc. 

8.

 

Press 

Button 1 

to end the diagnostic program. 

 
 
 
 
 
 
 
 
 

Summary of Contents for E2223HN

Page 1: ...Service Manual 1 Service Manual LCD Monitor E2223HN ...

Page 2: ...Service Manual 2 Service Manual Versions and Revision No Version Release Date Revision 1 1 0 2022 01 26 Initial Release ...

Page 3: ...er repairing method may damage equipment or products It is recommended that service engineers should have repairing knowledge experience as well as appropriate product training per new model before performing the service procedures NOTICE To avoid electrical shocks the products should be connected to an authorized power cord and turn off the master power switch each time before removing the AC pow...

Page 4: ...able contact Dell 1 Go to https www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right corner of the page 3 Click Contact Us next to the country dropdown 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Page 5: ...Service Manual 5 3 Wiring Connectivity Diagram ...

Page 6: ...rvice Manual 6 4 How to connect and disconnect power cable connectivity cable WARNING To change power cable connectivity cable switch off power before unplugging the cable and replugging in required cable ...

Page 7: ...over a Pry off the back cover of the machine with the aid of the dismantling fixture in the sequence of Bottom Left Right Top 5 Remove Chassis Screw a Remove screws 1 2 with electric screwdriver b Torque 3 5 0 5Kgf cm Phillips screwdriver b Remove Light Bar and Keypad Cable a Remove acetate cloth tape marked with 1 then remove light bar grasp on Pin then pull outwards to remove b Remove Keypad cab...

Page 8: ...rom IF board 11 Remove Components on PI Board 1 a Remove electrolyte capacitor 25mm height squared in red from printed circuit boards b Cut the glue between bulk cap and PCBA with knife ensure cutting path within the glue don t touch bulk cap and PCBA 9 Remove LVDS Cable and Light Bara a Remove light bar from PI board grasp on Pin then pull upwards to remove b Remove LVDS cable from IF board lift ...

Page 9: ...t all video cables from the monitor This way the computer does not have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white NOTE This message also appears during normal operation when the video cable is disconnected or damaged 4 Turn off your monitor ...

Page 10: ...2 Press and hold Button 4 for about 4 seconds and wait for a pop up menu 3 Use Button 1 or 2 to select the and press to confirm A gray test pattern appears at the beginning of the diagnostic program 4 Carefully inspect the screen for abnormalities 5 Press Button 1 to change the test patterns 6 Repeat steps 4 and 5 to inspect the display in red green blue black white and text screens 7 When in Whit...

Page 11: ...Service Manual 11 6 Trouble Shooting Instructions Common problems The following table provides general information about common monitor problems you might encounter and the possible solutions ...

Page 12: ...Service Manual 12 6 Trouble Shooting Instructions ...

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