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When operating your equipment: 
 

 

Do not use your equipment in a wet environment, for example, near a bath tub, sink, or 
swimming pool or in a wet basement. 

 

Do not use AC powered equipment during an electrical storm. Battery powered devices may 
be used if all cables have been disconnected. 

 

Do not spill food or liquids on your equipment. 

 

Before you clean your equipment, disconnect it from the electrical outlet. Clean your device 
with a soft cloth dampened with water. Do not use liquids or aerosol cleaners, which may 
contain flammable substances. 

 

Clean the monitor display with a soft, clean cloth and water. Apply the water to the cloth, 
then stroke the cloth across the display in one direction, moving from the top of the display 
to the bottom. Remove moisture from the display quickly and keep the display dry. 

 

Long-term exposure to moisture can damage the display. Do not use a commercial window 
cleaner to clean your display. 

 

If your equipment does not operate normally - in particular, if there are any unusual sounds 
or smells coming from it - unplug it immediately and contact an authorized dealer or service 
center. 

 

Protecting Against Electrostatic Discharge 
 

Electrostatic discharge (ESD) events can harm electronic components inside your equipment. Under 
certain conditions, ESD may build up on your body or an object, such as a peripheral, and then 
discharge into another object, such as your computer. To prevent ESD damage, you should 
discharge static electricity from your body before you interact with any of your equipment’s internal 
electronic components, such as a memory module. You can protect against ESD by touching a metal 
grounded object (such as an unpainted metal surface on your computer’s I/O panel) before you 
interact with anything electronic. When connecting a peripheral (including handheld digital assistants) 
to your equipment, you should always ground both yourself and the peripheral before connecting it. In 
addition, as you work inside the equipment, periodically discharge any static charge your body may 
have accumulated. 

 

You can also take the following steps to prevent damage from electrostatic discharge: 

 

 

When unpacking a static-sensitive component from its shipping carton, do not remove the 
component from the antistatic packing material until you are ready to install the component. 
Just before un wrapping the antistatic package, be sure to discharge static electricity from 
your body. 

 

When transporting a sensitive component, first place it in an antistatic container or 
packaging. 

 

Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic 
floor pads and work bench pads. 

 
 
 
 
 
 
 
 
 

Summary of Contents for E2020HB

Page 1: ... 1 Simplified Service Manual E2020HB Version 01 Date 2021 03 04 ...

Page 2: ...1 SAFETY General Safety 3 1 2 SAFETY General Power Safety 5 2 Exploded view diagram with list of items 6 3 Wiring connectivity diagram 7 4 Disassembly and Assembly Procedures 8 4 1 Disassembly SOP 8 4 2 Assembly SOP 12 5 Trouble shooting instructions 15 ...

Page 3: ...or place equipment so close together that it is subject to recalculated or preheated air NOTE Review the weight limits referenced in your computer documentation before placing a monitor or other devices on top of your computer Ensure that nothing rests on your equipment s cables and that the cables are not located where they can be stepped on or tripped over Ensure that all cables are connected to...

Page 4: ...omponents inside your equipment Under certain conditions ESD may build up on your body or an object such as a peripheral and then discharge into another object such as your computer To prevent ESD damage you should discharge static electricity from your body before you interact with any of your equipment s internal electronic components such as a memory module You can protect against ESD by touchi...

Page 5: ...as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Be sure to grasp the plug not the cable when disconnecting equipment from an electric socket If your equipment uses an AC adapter Use only the Dell provided AC adapter approved for use with this device Use of another AC adapter may cause a fire or explo...

Page 6: ...L BD 1 3 SCRW TP B FPH M2 2 4L ZN 3 4 Panel 1 5 MYLAR PWR 1 6 SCRW PH INT TOO M3 9TP S C ZN 5 7 PCBA I F BD 1 8 PCBA SPS BD 1 9 ASSY SHD MAIN 1 10 ASSY RC 1 11 SCRW FPHM4 10L 7 7 1 6 B ZNNY 4 12 ASSY CVR VESA 1 13 ASSY CLMN 1 14 ASSY BASE 1 15 Power cable 1 16 VGA cable 1 17 DP cable 1 15 16 17 ...

Page 7: ... 7 3 Wiring connectivity diagram FFC 1 Wire 1 ...

Page 8: ...2 Identify the area for monitor 3 Prepare the equipment tool and material as bellow 1 Working table 2 Philips head screwdriver 3 Hex head screwdriver 4 Glove 5 Cleaning cloth 6 ESD protection Item Picture Operation Tool Notes 1 1 Place the monitor on a soft cloth along the desk 2 Remove VESA cover to access the release button ...

Page 9: ...r 2 3 Press down on the quick release tab latch on the bottom of the base to separate base from stand column 3 1 Unlock 4 screws on Rear Cover Philips head screwdriver Torsion of screw 8 10Kg 4 1 Disassemble Rear Cover from the monitor 2 Notice the disassembly order 1 Disassemble the Top part 2 Disassemble the Left Right part 3 Disassemble the Bottom part 4 Remove RC from Bezel 1 2 3 4 2 3 1 2 ...

Page 10: ... 10 5 1 Remove Control BD FFC cable from I F BD 2 Remove backlight wire from SPS BD 6 1 Remove LVDS cable from panel 2 Take off Main SHD from Panel 7 1 Disassemble Safety Mylar from Main SHD ...

Page 11: ... hex screws 2 Disassemble SPS BD and I F BD from Main SHD 3 Remove SPS wire from I F BD 4 Remove LVDS cable from I F BD 1 Philips head screwdriver Torsion of PCB screw 6 5 1 0Kg 2 Hex head screwdriver Torsion of hex screw 5 0 0 6Kg 1 2 ...

Page 12: ...head screwdriver 3 Hex head screwdriver 4 Glove 5 Cleaning cloth 6 ESD protection Item Picture Operation Tools Notes 1 1 Assemble SPS BD in main SHD 2 Insert LVDS cable into I F BD 3 Insert the wire into I F BD and assemble I F BD into Main SHD 4 Lock 5 PCB screws and 2 hex screws 1 Philips head screwdriver Torsion of PCB screw 6 5 1 0Kg 2 Hex head screwdriver Torsion of hex screw 5 0 0 6Kg ...

Page 13: ...rt backlight wire into SPS BD 2 Insert Control BD FFC cable to I F BD and paste Control BD FFC cable on Main SHD and Panel 5 1 Assemble Rear Cover with Bezel 2 Follow the sequence to press on Rear Cover to make it be assembled with Bezel tightly 6 1 Lock 4 screws on Rear Cover Philips head screwdriver Torsion of screw 8 5 1 0Kg 4 4 5 1 2 3 4 5 2 2 1 3 ...

Page 14: ... 14 7 1 Assemble the stand column to stand base 8 1 Attach the stand assembly to the monitor 2 Attach the VESA Cover on Rear Cover ...

Page 15: ... 15 5 Trouble shooting instructions ...

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