background image

Dominican Republic

  

Online Support 

www.dell.com/do

  

[email protected] 

Technical Support 

1-800-156-1834 

Customer Service and Sales 

1-800-156-1588 

Ecuador

  

(calling from Quito and Guayaquil only) 

Online Support 

www.dell.com/ec

  

[email protected] 

Technical Support, Customer Service, Sales (calling 
from Quito) 

toll-free: 999-119-877-655-3355 
or EEUU (512) 723-0020 

Technical Support, Customer Service, Sales (calling 
from Guayaquil) 

toll-free: 1-800-999-119-877-655-3355 

El Salvador

  

Online Support 

www.dell.com/sv

  

[email protected] 

Technical Support 

toll free: 800-6100 (ANTEL) 

or 800-6170 (Telefonica) 

Customer Service and Sales 

toll free: 800-6100 (ANTEL) 

or 800-6132 (Telefonica) 

Finland (Helsinki)

  

International Access Code: 

990

  

Country Code: 

358

  

City Code: 

9

  

Online Support 

support.euro.dell.com

  

[email protected]  

Technical Support 

0207 533 555 

Customer Service 

0207 533 538 

Switchboard 

0207 533 533 

Fax 

0207 533 530 

Sales under 500 employees 

0207 533 540 

Sales over 500 employees 

0207 533 533 

France (Paris) (Montpellier)

  

International Access Code: 

00

  

Country Code: 

33

  

City Codes: 

(1) (4)

  

Online Support 

support.euro.dell.com

  

Technical Support for XPS computers only 

0825 387 129 

Home and Small Business

  

  

 

Technical Support 

0825 387 270 

Customer Service  

0825 823 833 

Switchboard  

0825 004 700 

Switchboard (calls from outside of France) 

04 99 75 40 00 

Sales 

0825 004 700 

Fax 

0825 004 701 

Fax (calls from outside of France) 

04 99 75 40 01 

Corporate

  

  

 

Technical Support 

0825 004 719 

Customer Service 

0825 338 339 

Switchboard 

01 55 94 71 00 

Sales 

01 55 94 71 00 

Fax 

01 55 94 71 01 

support.euro.dell.com

  

Summary of Contents for E178WFP - 17" LCD Monitor

Page 1: ... Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own February 2008 Rev A01 About Your Monitor Front View Back View Side V...

Page 2: ...er s Guide Front View Back View Side View Bottom View Monitor Specifications LCD Monitor Quality Pixel Policy Caring for your Monitor Front View Back View 1 Menu selection button 2 Brightness Contrast Down button 3 Auto Adjust Up button 4 Power On Off button with LED indicator ...

Page 3: ...code serial number label Refer to this label if you need to contact Dell for technical support 4 Regulatory rating label List the regulatory approvals 5 Stand removal button Press to release the stand 6 VESA mounting holes 100mm behind attached stand Use to mount monitor 7 Cable holder Help organize cables by passing them through the holder ...

Page 4: ...Right side Left side Bottom View 1 AC power cord connector 2 VGA connector ...

Page 5: ...zontal scan range 30 kHz to 83 kHz automatic Vertical scan range 50 Hz to 75 Hz Optimal preset resolution 1440 x 900 at 60 Hz Highest preset resolution 1440 x 900 at 60 Hz Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VGA...

Page 6: ...0V 30A Max 240V 60A Max Physical Characteristics The following table lists the physical characteristics Signal cable type D sub Detachable Analog 15pin blue connector attached to the monitor Dimensions with stand Height 339 0 mm 13 34 inches Width 403 9 mm 15 90 inches Depth 136 5 mm 5 37 inches Weight Monitor Stand and Head 3 60 kg 7 93 lb Monitor Flat panel only VESA Mode 2 70 kg 5 95 lb Weight ...

Page 7: ... 40W typical 34W 0 Green Power Saving Blanked No Yes 2W 80 Amber Blanked Yes No 2W 80 Amber Blanked No No 2W 80 Amber Switch Off Blanked 1W 80 Off NOTE The OSD functions only in the normal operation mode Otherwise one of the following messages will appear depending upon the selected input In Power Save Mode Press computer power button or any key on keyboard or move mouse Pin Number 15 pin Side of ...

Page 8: ...ormation see Dell Support site at support dell com Caring for your Monitor l To clean your antistatic screen slightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air l Use a slightly dampened warm cloth to clean the plastics Avoid using deterg...

Page 9: ...ey are listed NOTE In certain countries support specific to Dell XPS computers is available at a separate telephone number listed for participating countries If you do not see a telephone number listed that is specific for XPS computers you may contact Dell through the support number listed and your call will be routed appropriately NOTE The contact information provided was deemed correct at the t...

Page 10: ...our Automated Order Status Service toll free 1300 662 196 Austria Vienna International Access Code 900 Country Code 43 City Code 1 l The phone numbers in this section should be called from within Austria only Online Support support euro dell com tech_support_central_europe dell com Technical Support for XPS computers only 08 20 24 05 30 81 Large Business Support 08 20 24 05 30 55 Technical Support...

Page 11: ... com Technical Support Customer Service Sales toll free 800 10 0238 or EEUU 512 723 0010 Brazil International Access Code 00 Country Code 55 City Code 51 Online Support www dell com br BR_TechSupport dell com Technical Support 0800 970 3355 Technical Support Fax 51 2104 5470 Customer Service Fax 51 2104 5480 Sales 0800 970 3390 British Virgin Islands Online Support www dell com vg la techsupport d...

Page 12: ...ntry Code 56 City Code 2 Online Support www dell com cl la techsupport dell com Technical Support toll free 800 20 20 44 CTC or 123 00 20 37 62 ENTEL Sales and Customer Support toll free 800 20 20 44 CTC or 123 00 20 34 77 ENTEL China Xiamen Country Code 86 City Code 592 Online Support support dell com cn Technical Support E mail support dell com cn email Customer Service E mail customer_cn dell c...

Page 13: ... Sales toll free 01 800 915 5676 Costa Rica Online Support www dell com cr la techsupport dell com Technical Support 0800 012 0232 Customer Service and Sales 0800 012 0231 Czech Republic Prague International Access Code 00 Country Code 420 Online Support support euro dell com czech_dell dell com Technical Support 22537 2727 Customer Service 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switch...

Page 14: ...nki International Access Code 990 Country Code 358 City Code 9 Online Support support euro dell com fi_support dell com Technical Support 0207 533 555 Customer Service 0207 533 538 Switchboard 0207 533 533 Fax 0207 533 530 Sales under 500 employees 0207 533 540 Sales over 500 employees 0207 533 533 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Online Support ...

Page 15: ...12 Grenada Online Support www dell com gd la techsupport dell com Technical Support Customer Service Sales toll free 1 866 540 3355 Guatemala Online Support www dell com gt la techsupport dell com Technical Support Customer Service Sales 1 800 999 0136 Guyana Online Support la techsupport dell com Technical Support Customer Service Sales toll free 1 877 440 6511 Haiti Online Support www dell com h...

Page 16: ...erver Support E mail india_support_server dell com Phone Numbers 080 25068032 or 080 25068034 or your city STD code 60003355 or toll free 1 800 425 8045 Gold Support Only E mail eec_ap dell com Phone Numbers 080 25068033 or your city STD code 60003355 or toll free 1 800 425 9045 XPS Support Only E mail Indiaxps_AP dell com Phone Numbers 080 25068066 or toll free 1 800 425 2066 Customer Service Hom...

Page 17: ... 12 Corporate Technical Support 02 577 826 90 Customer Service 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica dial from within Jamaica only Online Support www dell com jm la techsupport dell com Technical Support toll free 1 800 975 1646 Customer Service and Sales toll free 1 800 404 9205 Online Support support jp dell com Technical Support XPS computers only toll free 0120 937 786...

Page 18: ...ort toll free 080 200 3800 Customer Service toll free 080 999 0270 Technical Support Dimension PDA Electronics and Accessories toll free 080 200 3801 Sales toll free 080 200 3600 Fax 2194 6202 Switchboard 2194 6000 Latin America Customer Technical Support Austin Texas U S A 512 728 4093 Customer Service Austin Texas U S A 512 728 3619 Fax Technical Support and Customer Service Austin Texas U S A 5...

Page 19: ...vice Sales toll free 1 866 278 6822 Netherlands Antilles Online Support www dell com an la techsupport dell com Technical Support Customer Service Sales toll free 001 866 379 1022 Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 Online Support support euro dell com Technical Support for XPS computers only 020 674 45 94 Technical Support 020 674 45 00 Technical Suppor...

Page 20: ...dell com Technical Support for XPS computers only 815 35 043 Technical Support 671 16882 Relational Customer Service 671 17575 Home Small Business Customer Service 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama Online Support www dell com pa la techsupport dell com Technical Support toll free 001 800 507 1385 C W or 001 866 633 4097 Clarocom Customer Service Sales toll free 001 80...

Page 21: ...ales toll free 1 866 540 3355 St Lucia Online Support www dell com lc la techsupport dell com Technical Support toll free 1 866 745 1850 or 1 866 464 4352 Customer Service and Sales toll free 1 866 540 3355 St Vincent and the Grenadines Online Support www dell com vc la techsupport dell com Technical Support toll free 1 866 464 4353 Customer Service and Sales toll free 1 866 540 3355 Singapore Sin...

Page 22: ...07 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Countries Technical Support Customer Service and Sales Penang Malaysia 604 633 4810 Spain Madrid International Access Code 00 Country Code 34 City Code 91 Online Support support euro dell com Home and Small Business Technical Support 902 100 130 Customer Service 902 118 540 Sales 902 118 541 Switchboard 902...

Page 23: ...toll free 0080 186 3085 Technical Support OptiPlex Latitude Inspiron Dimension and Electronics and Accessories toll free 0080 186 1011 Technical Support Servers and Storage toll free 0080 160 1256 Customer Service toll free 0080 186 3066 option 3 Transaction Sales toll free 0080 165 1228 Corporate Sales toll free 0080 165 1227 Thailand International Access Code 001 Country Code 66 Online Support s...

Page 24: ...3 0800 General Home and Small Business Fax 0870 907 4006 Uruguay Online Support www dell com uy la techsupport dell com Technical Support toll free 000 413 598 2523 Customer Service and Sales toll free 000 413 598 2521 U S A Austin Texas Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 877 DELLTTY 1 877 335 5889 Fax toll free 1 800 727 8320 Technical Support support dell c...

Page 25: ...are toll free 1 800 274 1550 K 12 Education toll free 1 888 977 3355 Higher Education toll free 1 800 274 7799 Employee Purchase Program EPP toll free 1 800 695 8133 Financial Services www dellfinancialservices com Leases and Loans toll free 1 877 577 3355 Dell Preferred Accounts DPA toll free 1 800 283 2210 Sales 1 800 289 3355 or 1 800 879 3355 Dell Outlet Store toll free 1 888 798 7561 Software...

Page 26: ...t at a frequency of 50 60 Hz Be sure that your local power is within the supported range If you are unsure ask your electricity supplier 5 Turn on your display and computer If your monitor displays an image installation is complete If it does not display an image see Troubleshooting Using the Front Panel Buttons Use the control buttons on the front of the monitor to adjust the characteristics of t...

Page 27: ...green LED indicates the monitor is on and fully functional An amber LED indicates DPMS power save mode The Power button turns the monitor on and off Function Adjustment Method Auto adjustment Use this button to activate automatic setup and adjustment The following dialog will appear on screen as the monitor self adjusts to the current input Auto Adjustment button allows the monitor to self adjust ...

Page 28: ...nd Sub menus Description EXIT This is used to exit out of the Main Menu Positioning Horizontal Vertical Positioning moves the viewing area around on the monitor screen When making changes to either the Horizontal or Vertical settings no changes occur to the size of the viewing area the image gets shifted based on what you select Minimum is 0 Maximum is 100 Image settings Auto Adjust Even though yo...

Page 29: ...as choose Graphics you can choose Normal Preset Red Preset Blue Preset or User Preset Select Red Preset for a warm color Select Blue Preset for a cool color You can adjust the monitor color using User Preset R G B Normal Preset mean color temperature 6500K Select Blue Preset for a bluish tint This color setting is used for text based applications spreadsheets programming text editors etc Select Re...

Page 30: ...l over this location Horizontal Position and buttons move OSD to the left and right Vertical Position and buttons move OSD down and up OSD Hold Time The OSD stays active for as long as it is in use OSD Hold Time Sets the length of time the OSD will remain active after the last time you pressed a button Use the and buttons to adjust the slider in 5 second increments from 5 to 60 seconds NOTE Defaul...

Page 31: ...ge appears to be stuck on the monitor select LCD Conditioning to help eliminate any image retention Using the LCD Conditioning feature may take several hours Severe cases of image retention are known as burn in the LCD Conditioning feature does not remove burn in Below warning message appears when you selects Enable LCD Conditioning DDC CI Display Data Channel Command Interface allows you to adjus...

Page 32: ...ssable by this monitor Recommended mode is 1440 X 900 60Hz Occasionally no warning message appears but the screen is blank This could also indicate that the monitor is not synchronizing with the computer See Troubleshooting for more information Using the Dell Soundbar Optional The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays The Soundbar has a rotary ...

Page 33: ...om rear of the monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the power brick 4 Plug the power cables of the power brick into a nearby outlet 5 Insert the lime green mini stereo plug from the rear of the Soundbar into the computer s audio output jack NOTICE Do not use with any device other than Dell Soundbar NOTE Soundbar Power Connector 12V DC outpu...

Page 34: ...ages For OSD related issues see OSD Warning Messages Common Problems The following table contains general information about common monitor problems you might encounter CAUTION Before you begin any of the procedures in this section follow the Safety Instructions The floating Dell Self Test Feature Check dialog box should appear on screen against a black background if the monitor cannot sense a vide...

Page 35: ... of smoke or sparks l Do not perform any troubleshooting steps l Monitor needs to be replaced Intermittent Problems Monitor malfunctions on off l Ensure monitor is in proper video mode l Ensure video cable connection to computer and to the flat panel is secure l Perform monitor reset on All Settings l Perform monitor self test feature check to determine if the intermittent problem occurs in self t...

Page 36: ...e sure the Computer is not in power saving by moving mouse or pressing any key on the keyboard l Check whether the signal cable is plugged in and seated properly Re plug the signal cable if necessary l Re boot the computer or video player OSD Lock All buttons are locked except the menu button No user adjustments are allowed l Press the menu button for over 15 seconds to unlock the OSD menu ...

Page 37: ...g the Tilt Removing the Stand Attaching the Stand 1 Place the stand on a flat surface 2 Fit the groove on the back of the monitor onto the two teeth of the upper stand 3 Lower the monitor so that the monitor mounting area snaps on locks to the stand Organizing Your Cables NOTE Stand is detached when the monitor is shipped from the factory ...

Page 38: ...ment use the cable holder to neatly organize all cables as shown above Using the Tilt With the built in pedestal you can tilt the monitor to best suit your viewing needs Removing the Stand After placing the monitor panel on a soft cloth or cushion press and hold the LCD removal button and then remove the stand ...

Page 39: ...Back to Contents Page NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a clean surface ...

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